Alliance Laundry Systems Speed Queen TLW24C-SVG1 User manual

User's Guide
for Topload Washers
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the
machine.
(If this machine changes ownership, this manual
must accompany machine.)
www.speedqueen.com
Part No. 203967ENR4
May 2023

WARNING
Failure to install, maintain, and/or operate this ma-
chine according to the manufacturer's instructions
may result in conditions which can produce bodily
injury and/or property damage.
W030
WARNING
For your safety and to reduce the risk of fire or an
explosion, do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or
any other appliance.
W022
NOTE: The WARNING and IMPORTANT instructions ap-
pearing in this manual are not meant to cover all possi-
ble conditions and situations that may occur. It must
be understood that common sense, caution, and care-
fulness are factors which cannot be built into these
washers. These factors MUST BE supplied by the per-
son(s) installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufac-
turer about any problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0 (www.freertos.org).
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3 Part No. 203967ENR4

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4 Part No. 203967ENR4

Table of Contents
Safety Information...................................................................................6
Explanation of Safety Messages.....................................................................6
Important Safety Instructions.........................................................................6
Operation................................................................................................8
Before Washing............................................................................................. 8
Loading the Washer.......................................................................................8
Control Panel........................................................................................ 11
Digital Display..............................................................................................11
Cycles......................................................................................................... 11
Selections................................................................................................... 13
Options....................................................................................................... 13
Status......................................................................................................... 14
To Wash Clothes.......................................................................................... 14
Manual Soaking.......................................................................................... 16
Cycle Operation.....................................................................................17
Common Washer Sounds.............................................................................22
Optional Features........................................................................................23
Clothing Care........................................................................................ 25
Clothing Concerns....................................................................................... 25
Maintenance.........................................................................................27
Cold Weather Care.......................................................................................27
Care of Your Washer.................................................................................... 27
Replacing Hoses..........................................................................................27
Filter Screens.............................................................................................. 27
Vacations and Extended Non-Use.................................................................27
Preventative Maintenance........................................................................... 27
Reinstallation of Shipping Materials............................................................. 28
Troubleshooting.................................................................................... 29
Warranty Repairs.........................................................................................33
Contact Information.....................................................................................33
© Copyright 2023, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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5 Part No. 203967ENR4

Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAU-
TION”), followed by specific instructions, are found in this man-
ual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and
those maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons when using your washer,
follow these basic precautions:
W023
• Read all instructions before using the washer.
• Install the washer according to the INSTALLATION INSTRUC-
TIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the
INSTALLATION manual for the proper earth/ground connec-
tion of the washer. All connections for water, drain, electri-
cal power and earth/ground must comply with local codes
and be made by licensed personnel when required. Do not
do it yourself.
• Do not install or store the washer where it will be exposed
to water and/or weather.
• Do not add the following substances or textiles containing
traces of the following substances to the wash water: gaso-
line, kerosene, waxes, cooking oils, vegetable oils, machine
oils, dry-cleaning solvents, flammable chemicals, thinners
or other flammable or explosive substances. These sub-
stances give off vapors that could ignite, explode or cause
the fabric to catch on fire by itself.
• Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using a
washing machine or combination washer-dryer, turn on all
hot water faucets and let the water flow from each for sev-
eral minutes. This will release any accumulated hydrogen
gas. THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
• To reduce the risk of an electric shock or fire, DO NOT use
an extension cord or an adapter to connect the washer to
the electrical power source.
• Do not allow children to play on or in the washer. Close su-
pervision of children is necessary when the washer is used
near children. This appliance is not intended for use by per-
sons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction con-
cerning the use of the appliance by a person responsible
for their safety. This is a safety rule for all appliances.
• Cleaning and user maintenance shall not be made by chil-
dren without supervision.
Safety Information
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6 Part No. 203967ENR4

• Children less than three years should be kept away unless
continuously supervised.
• Do not reach into the washer if the washtub or agitator, if
applicable, is moving.
• Never operate the washer with any guards, panels and/or
parts removed or broken. DO NOT tamper with the controls
or bypass any safety devices.
• Use your washer only for its intended purpose, washing
clothes. Always follow the fabric care instructions supplied
by the garment manufacturer.
• Always read and follow manufacturer’s instructions on
packages of laundry and cleaning aids. To reduce the risk
of poisoning or chemical burns, keep them out of the reach
of children at all times (preferably in a locked cabinet).
Heed all warnings or precautions.
• Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
• Lid MUST BE CLOSED any time the washer is in operation.
DO NOT bypass the lid switch or lid lock to permit the wash-
er to operate with the lid open.
• Be sure water connections have a shut-off valve and that
fill hose connections are tight. CLOSE the shut-off valves at
the end of each wash day.
• Keep your washer in good condition. Bumping or dropping
the washer can damage safety features. If this occurs,
have your washer checked by a qualified service person.
• Do not repair or replace any part of the washer, or attempt
any servicing unless specifically recommended in the user-
maintenance instructions or in published user-repair in-
structions that you understand and have the skills to carry
out. ALWAYS disconnect the washer from electrical supply
before attempting any service.
• Disconnect the power cord by grasping the plug, not the
cord. If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• Before the washer is removed from service or discarded,
remove the lid or door to the washing compartment.
• Failure to install, maintain, and/or operate this washer ac-
cording to the manufacturer’s instructions may result in
conditions which can produce bodily injury and/or property
damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Observe and be aware of other labels and pre-
cautions that are located on the machine. They are in-
tended to provide instruction for safe use of the ma-
chine. Common sense, caution and care must be exer-
cised when installing, maintaining, or operating the
washer.
Always contact your dealer, distributor, service agent or the
manufacturer about any problems or conditions you do not un-
derstand.
Safety Information
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7 Part No. 203967ENR4

Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out.
One bobby pin, metal or plastic toy, nail or sharp object in a
load can catch laundry, cause tears and plug the pump. Facial
tissue left in a pocket will produce extreme “lint”. A crayon or
lipstick in a wash load may cause stains that cannot be re-
moved. Roll down cuffs and shake out grass, sand and gravel.
Strings on clothing such as hooded sweatshirts may get
caught in or around the agitator. Remove the strings if possible
or tie them together.
Mend Rips and Tears
Little holes can become bigger in the washer. Mend holes and
tears before placing garments in the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and tear them.
Tie belts and sashes so they won’t wind around clothes.
Check For Colorfastness
Squeeze a portion of garment in warm or hot sudsy water. If
the color bleeds or runs, wash the item separately in cold wa-
ter.
Sort Items
Different items use different wash cycles and temperatures.
Always follow the manufacturer’s care label. Proper sorting is
easy if you follow a few guidelines:
1. Sort by Color: Separate items into loads of whites, darks,
lights and non-colorfast.
2. Sort by Fabric and Construction: Separate items into loads
of cottons/linens, permanent press, synthetics/blends/
poly knits, and delicates.
3. Sort by Temperature: Separate items into loads that can be
washed in cold, warm or hot water.
4. Sort by Type and Amount of Soil: Heavily soiled clothes will
need extra treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics
attract lint and should not be washed with lint-shedding
loads. Lint shedders are cottons, terry towels, chenille bed-
spreads, rugs and clothes that have been heavily bleached.
Lint receivers are synthetics, permanent or durable press,
knits (including socks), corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat product or liquid
detergent when placing them in the washer. Before washing,
treat special stains individually.
WARNING
Do not wash or dry items soiled with vegetable or
cooking oils. Some oils may remain after washing
and may cause the fabric to catch on fire by itself.
W527
Loading the Washer
Load Articles
NOTE: Always add detergent first.
• Load larger and heavier items first so they are at the bot-
tom of the washtub.
• Load items by the amount of space they take up, not by
their weight.
• Mix large and small items in a load to get the best washing
results. For example, don't wash a single large item such as
a throw rug. Add several smaller items to avoid an out-of-
balance condition.
• An out-of-balance load may limit spin speeds.
• The left decimal point on the display may blink on/off at
the end of a cycle if the load did not reach maximum
speed. This can indicate an unbalanced load.
• Washing buoyant items, such as pillows, is not recommen-
ded.
• Do not wash a large, bulky, king-size comforter.
• Drop items loosely into the washtub. The bulk of the
clothes rather than the weight will determine load size. Do
not pack items in or wrap them around the agitator. Over-
loading can cause poor cleaning, excessive wrinkling and
tears.
Operation
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8 Part No. 203967ENR4

• Items should move freely through the wash water for best
cleaning results.
• When washing very large items, do not fill washtub as full
as with other loads.
Load Size - Auto Fill Water Levels
• This washer has an Auto Fill feature. It will automatically se-
lect the proper water level for the load size and type of fab-
ric that is being washed. Auto Fill is recommended for the
best wash performance in all cycles.
• Auto Fill works in multiple stages. During the first fill step of
the cycle, water will fill to the minimum level programmed
for the specific cycle selected. Once the wash step begins,
the control starts sensing the load. Once sensing is com-
plete more water may be added to optimize wash results.
• If you pause the cycle after it started, the Auto Fill sensing
stage will begin again once the cycle is resumed. It will de-
termine if any items have been added and if more water is
needed.
• Overloading the washtub can result in poor washing and
rinsing.
Load Size - Manual Water Levels
• Although the Auto Fill selection is recommended for the
best wash performance in all cycles, there are three man-
ual load size selections as well.
• The water level in your washer should fit the size of your
wash load. Small loads will use lower water levels. There
must be enough water in the washtub to allow items to
move and turn over freely.
WRONG Water Level for Size of Load
W282I_SVG
CORRECT Water Level for Size of Load
TLW2319N_SVG
• Overloading the washtub can result in poor washing and
rinsing.
IMPORTANT: If in doubt when using a manual selec-
tion, always use a larger load size. Most average loads
will require the Large Load Size setting. Failure to have
the correct volume of water relative to the load may de-
crease washer performance.
Operation
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9 Part No. 203967ENR4

Manual Load Sizes
Small 1-2 permanent press dress
shirts or 2 pillow cases or 1
lightweight dress or similar
size load
Medium 6-7 permanent press shirts
or 2 twin sheets, 2 pillow ca-
ses or 8 standard bath tow-
els, 6 wash cloths
Large 8-9 shirts, 5 pair polyester
pants or 2 queen size sheets,
4 pillow cases, 2 nightgowns,
1 pair men’s pajamas or 1
queen size bedspread
The manual load size water levels will vary depending on the
wash cycle selected. If the wrong load size is selected, the ma-
chine may add more water.
Wash Temperature
Hot
Hot water is the most effective for cleaning, but it is not recom-
mended for all fabric types (read labels).
Warm
The Warm Wash is useful for providing a thorough cleaning on
light and moderately soiled clothing without damaging fabric
or adding to color fading. Warm water also reduces wrinkling.
Warm water can also be used in the rinse water. Use with non-
colorfast or dark colors, permanent press, silks, woolens, ny-
lon, and acrylic.
Cold
The Cold Wash is ideal for delicate items. Although its cleaning
abilities are not as great as with hot or warm water, it is useful
for colors that bleed easily and for sensitive fabrics.
The Warm/Warm temperature selection will use warm rinse
water. All other rinses use cold water. It is the most beneficial
for fabrics. Cold rinses reduce wrinkling and color fading. In
addition, cold rinses will save money and energy.
NOTE: In wash temperatures colder than 60°F [16°C] ,
detergents do not dissolve well. This may cause inef-
fective cleaning, or lint and residue to form.
NOTE: Always follow manufacturer’s care labels.
Water Supply Temperature
Water temperature is determined by the temperature of the in-
coming water supply. The washer does not heat or cool the wa-
ter.
For example, northern climates will have much colder incom-
ing water during the winter months. Southern climates will
have much warmer cold water during the summer months.
Wash Temperature Guide
Water
Temperature Use Comments
HOT • Sturdy whites
and colorfast
items
• Work clothes
• Soiled items
• Diapers
• Best cleaning
for items soiled
with oily or
greasy stains,
grass, or ink.
WARM • Light and mod-
erately soiled
items
• Non-colorfast
or dark colors
• Permanent
press
• Silks, woolens,
nylon, acrylic
• Rinsing of
some items
• Reduces wrin-
kling in perma-
nent press fab-
rics
• Less fading
• Reduces
shrinking in
knits
COLD • Non-colorfast
fabrics
• Extra delicate
clothing
• Saves energy
• Reduces color
fading
• Reduces wrin-
kling
• Reduces
shrinking
Table 1
Energy
You can save energy when washing by following these guide-
lines:
1. Heating water accounts for the greatest energy expense
when washing. Save on heating water by using warm or
cold washes.
2. Wash full loads, but do not overload.
3. Use Soak option for heavily soiled items to reduce the need
for higher soil level selections.
Operation
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Control Panel
Digital Display
The two-digit display is used to show the time remaining in a
cycle.
If the cycle time is over 99 minutes the control will display 1H,
2H, etc., and then the additional minutes over one or two
hours. If the cycle time is over nine hours, the cycle will round
up to the nearest hour and the control will display 10 and then
Hr.
At the end of a cycle, the control will display 01 while the ma-
chine checks to make sure it is safe to unlock the lid. Once the
lid is unlocked, the display will show 00 and the red Lid
Locked status light will turn off.
When the control is powered off, the right-most decimal in the
display will flash every five minutes to indicate that the ma-
chine is in Idle Mode.
The display also shows diagnostic codes.
Idle Mode
If no keypads have been pressed for five minutes after a cycle
is finished, the control will enter Idle Mode. A light in the lower
right corner of the digital display will flash quickly once every
five minutes. Press the Power/Cancel keypad to exit this mode
and power the display for cycle/option selection. This light will
flash again after five minutes when it re-enters Idle Mode.
Audio Signals
The audio signal that sounds when a keypad is pressed can be
turned on or off.
Press and hold both the Delicate and Spin keypads at the
same time to turn the keypress audio signal on or off.
The audio signal that sounds to resume a paused cycle can be
turned on or off.
Press and hold both the Temp and Soil Level keypads at the
same time to turn the resume audio signal on or off.
Cycles
The following cycle descriptions will help determine which cy-
cle to choose depending on the type of laundry being washed.
The descriptions are standard settings that may be modified
using the Selections and Options.
The last cycle that is set, including selections and options, is
saved even if the control is turned off.
Heavy Duty
Use for sturdy items, like play or work clothes, heavily soiled
jeans, T-shirts, etc. The wash time selection will depend on the
type of fabric and the amount of soil. For the best results when
cleaning heavily soiled items, use a higher soil level selection.
Lightly soiled items require less wash time.
Perm Press
Use for permanent press items and synthetics. The final spin
is a medium spin speed.
Normal Eco
This cycle uses a spray rinse to reduce water consumption. It
also uses less hot water. This cycle is recommended for wash-
ing everyday cottons and linens. If using fabric softener in this
cycle, select the Extra Rinse option.
Delicate
Wash items with delicate and/or gentle on the garment tag in
this cycle. Due to this cycle’s uniquely designed motion, stiff
jeans and throw rugs also wash well in this cycle.
Control Panel
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11 Part No. 203967ENR4

This cycle is designed to gently move items through the water
so it fills to a higher water level. It also has a low speed final
spin.
Handwash
Wash items with handwash on the garment tag in this cycle.
This cycle is designed to gently move items through the water
so it fills to a higher water level. It includes a gentle agitation
only, a short wash time, cold water, and a very low spin.
Favorites
The Favorites keypad allows the user to save different cycles,
selections and options for later use. Nine favorite cycles can
be saved.
1. Press the Favorites keypad. The control will display the cy-
cle and modifier settings for the first Favorite cycle. The 2-
digit display will switch between F1 and the cycle time for
the selected cycle. If a Special Cycle is selected, the 2-digit
display will switch between F1, P1 and the cycle time.
2. Press the keypads for the desired cycle, selection and op-
tion settings.
3. Press the Favorites, Start/Pause or Delay Start keypad to
save the current settings.
4. Press the Power/Cancel keypad to discard the current set-
tings.
5. The next Favorite cycle, F2, will be displayed.
After the cycles have been saved, they can be accessed using
the up and down arrow keypads after pressing the Favorites
keypad.
Bulky
Use this cycle when washing items such as blankets, sheets,
small rugs, comforters, mattress covers and jackets. The cycle
includes a special agitation designed for these items.
Rinse & Spin
Use to quickly rinse items. Only cold water is used in this cycle.
The rinse is followed by a spin that can be set at four different
speeds. Use the Soil Level keypad to select the spin speed.
The default spin speed is 820 RPM.
Soil Level Selection Spin RPM
Light 400
Medium 500
Heavy 665
Max 820
Table 2
Spin
Use this cycle to extract water from wet items. The spin speeds
can be set at four different speeds. Use the Soil Level keypad
to select the spin speed. The default spin speed is 820 RPM.
Special Cycles
Select the Special Cycles keypad. Press the up and down ar-
row keypads for the desired cycle. The display will show P and
a number relating to the cycle. Refer to the table below.
Display
Special
Cycle
Name Special Cycle Description
P1 Eco Heavy
Duty
This cycle uses a spray rinse to
reduce water consumption. It
also uses less hot water. It has
a longer wash time than the
Normal Eco cycle. If using fab-
ric softener in this cycle, select
the Extra Rinse option.
P2 Eco Delicate This cycle uses a spray rinse to
reduce water consumption. It
also uses less hot water. It has
a shorter wash time and a gen-
tler wash action than the Nor-
mal Eco cycle. If using fabric
softener in this cycle, select
the Extra Rinse option.
P3 Waterproof Wash waterproof items such as
rain coats and bed liners with
this cycle. It includes a gentle
agitation, very low spin, and
lower water levels.
For best washing results, add
another item such as a cotton
sheet on top of the waterproof
items to make sure they get
fully submersed in the water
and that no air is trapped un-
der the waterproof items.
P4 Super Soiled Use for very heavily soiled
items. It includes a 15 minute
Soak at the beginning of the
cycle, a longer wash time than
Heavy Duty and a Extra Rinse.
Table 3 continues...
Control Panel
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12 Part No. 203967ENR4

Display
Special
Cycle
Name Special Cycle Description
P5 Whites This cycle is designed to keep
white laundry white. It utilizes a
longer wash time. Use for items
such as sheets and towels.
P6 Wool Wash wool items using this cy-
cle. It includes cold water, a 30-
minute soak, a very short gen-
tle agitation, a one-minute
spin, a cold rinse, and an ex-
tended spin time.
P7 Athletic This cycle includes a cold wash
and a shorter, gentle agitation.
P8 Denim This cycle is similar to the
Heavy Duty cycle but with a
cold wash and longer spin
time.
Table 3
Waterproof Items
If waterproof or water-resistant items need to be washed, use
only the Special Cycle - Waterproof (P3).
Examples of waterproof items include rain coats and bed lin-
ers. Load the items evenly and load washtub no more than
1/2 full. For best washing results, add another item such as a
cotton sheet on top of the waterproof items to make sure they
get fully submersed in the water and that no air is trapped un-
der the waterproof items.
WARNING
Failure to closely follow these instructions may re-
sult in an abnormal vibrating and out-of-balance con-
dition that could result in physical injury, property
damage and/or appliance damage.
W957
Customized Wash Time
Use the up and down arrow keypads to adjust the length of
wash time. The time can be increased or decreased by one mi-
nute within the Light and Max soil level settings. Set the wash
time depending on the type of laundry being washed.
Selections
The following selections can be used to modify the currently
chosen cycle. The default selections will be lit after choosing a
cycle.
Temp
Press the Temp keypad to change the cycle's wash and rinse
water temperature. The top temperatures are for the wash wa-
ter. The bottom ones are for the rinse water. For example, se-
lecting Warm/Cold will provide warm wash water and cold
rinse water.
Load Size
The Load Size Selection determines the amount of water used
in the cycle.
Choose Small, Medium, Large or Auto Fill according to the
amount of laundry being washed.
Auto Fill is the default Load Size for all cycles, but other fill lev-
els can be manually selected.
Auto Fill will provide the most efficient use of water and also
enhance wash performance by optimizing the water level for
each particular load size and type.
NOTE: Auto Fill works in multiple stages. During the
first fill step of the cycle, water will fill to the minimum
level programmed for the specific cycle selected. Once
the wash step begins, the control starts sensing the
load. Once sensing is complete more water may be
added to optimize wash results. This process may take
several fills to optimize the water level. It is part of the
machine's normal operation.
Soil Level
Changing the Soil Level keypad will add or subtract wash time
in the selected cycle.
Choose Light, Medium, Heavy or Max according to the amount
of soil in the laundry load. Light is the minimum and Max is
the maximum amount of time.
The Soil Level LED will flash to indicate that you can also ad-
just the Wash Time using the up and down arrow keypads. The
time is increased or decreased by one minute.
The Soil Level keypad is also used to select the final spin
speed when the Rinse & Spin or Spin cycles are selected. Re-
fer to Table 2 .
Control Panel
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13 Part No. 203967ENR4

Options
The following options can be used to modify the currently
chosen cycle, signal volume and control lock.
Soak
The Soak option is added to the beginning of the cycle. Use
this option for heavily soiled or stained clothing. The washtub
will fill with water, agitate for a reduced period of time, and
pause for the set amount of time.
Press the Soak keypad to enable the selection mode. The
Soak LED will flash to indicate that soak time can be set. Ad-
just the soak time by pressing the Soak keypad again or the
up and down arrow keypads. The time will increase by 15 mi-
nutes up to an hour and then go up by one hour increments.
The maximum soak time is 24 hours.
To exit the selection mode after setting the desired soak time,
either press the Start/Pause to begin the cycle or press anoth-
er Selections or Options keypad to further modify the currently
chosen cycle.
The soak LED also will flash during any soak portion of the cy-
cle.
Pre-Wash
The Pre-Wash option adds an additional eight-minute wash be-
fore the selected cycle. At the end of the pre-wash, the dirty
wash water will drain from the tub and the machine will sound
a three-second tone to indicate that pre-wash has comple-
ted. The lid will unlock so any additional laundry supplies may
be added.
Push the start button to resume the selected cycle. If there is
no activity for two minutes, the cycle will resume automatically
and the machine will refill with water and continue with the se-
lected cycle.
Extra Rinse
This Option will provide an additional rinse to the selected cy-
cle. With the Warm/Warm temperature selection this rinse will
use warm water. All other temperature selections use cold wa-
ter.
Speed Cycle
Selecting the Speed Cycle Option will shorten the wash agitate
and final spin times by 30%.
Delay Start
Pressing the Delay Start Option will allow the cycle to begin up
to 24 hours later. Pressing it once will delay the cycle by one
hour and 1h will display on the control. Press the Delay Start
keypad again or the up arrow keypad. The time will increase by
one hour. Press the Start/Pause keypad to begin the count-
down.
While setting the Delay Start Option, the cycle time and the
Delay Start keypad light will flash (1 second on/off).
After the Delay Start Option is started, the Delay Start keypad
light will flash (1 second on/off).
Signal
Pressing the Signal keypad will change the end of cycle signal
volume. There are four settings: Off, Low, Medium, High.
Control Lock (Secure keypad)
Pressing and holding the Signal keypad for three seconds will
turn on the Control Lock. The Control Lock status light will be
lit. While Control Lock is on, no other keypad presses are al-
lowed. Press and hold the Signal keypad again to turn the op-
tion off.
Status
The active Status light will flash at the beginning of the cycle.
The Status lights are lit throughout the cycle to show what part
of the cycle is running.
Light Description
Wash The Wash status light is lit during the
first fill step and the wash step of the cy-
cle including Pre-Wash and Soak, if se-
lected.
Rinse The Rinse status light is lit during the
rinse portions of the cycle including Ex-
tra Rinse, if selected.
Spin The Spin status light is lit during the final
spin portion of the cycle.
Lid Lock The Lid Lock status light will flash when
trying to lock. It is lit any time the lid is
locked.
Table 4
Control Panel
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14 Part No. 203967ENR4

To Wash Clothes
IMPORTANT: Before using your new washer, make
sure the washer cord is connected to an appropriate
electrical outlet that is properly installed and connec-
ted to a protective earth/ground. Make sure the washer
hoses are connected to the hot and cold water faucets,
and that the faucets are turned on. Be sure the drain
hose is not kinked and is inserted into a drain. Refer to
the INSTALLATION INSTRUCTIONS for details of prop-
er washer installation.
IMPORTANT: Prior to first wash, use an all purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside of wash
drum.
1. Get the clothes ready for washing. Empty pockets and
cuffs. Sort items into separate loads. Pretreat stains and
heavily soiled areas.
IMPORTANT: Remove all sharp objects from laundry
to avoid tears and rips to items during normal ma-
chine operation.
2. Measure and add low sudsing, High Efficiency (HE) deter-
gent to the washtub. Follow instructions on detergent pack-
age for amount to use.
NOTE: High efficiency (HE) detergent is recommen-
ded for use in this machine. Look for the HE logo or
“high efficiency” on the detergent’s label.
3. Add clothes loosely into the washtub ( 16 lbs. [7.2 kg] maxi-
mum dry clothes load).
TLW2323N_SVG
4. Close the lid. The washer will not fill, agitate or spin with
the lid open.
TLW2324N_SVG
WARNING
To reduce the risk of serious injury, do not by-
pass the lid switch or lid lock to permit the wash-
er to agitate or spin with the lid open.
W939
5. If not already on (control lights will be lit), turn on the wash-
er. Press the Power button to turn on the washer.
6. Select the cycle according to the type of fabric being wash-
ed. Refer to Cycles section. If the selected cycle is not the
correct cycle for the fabric being washed, you may change
the cycle selection at any time until the first wash fill is
complete.
NOTE: The Normal Eco cycle is recommended for
everyday cottons and linens.
7. If desired change the Selections and Options settings.
8. Press the Start/Pause button to begin the cycle. The lid will
stay unlocked during the first fill so you can easily add
items. The lid will lock automatically after the initial wet-
down fill and before agitation begins.
NOTE: Lid must be closed for fill, agitation and spin
to start.
During the first fill when the Auto Fill Load Size is selected, wa-
ter fills to the minimum level programmed for the specific cycle
selected. Once the wash step begins, the control starts sens-
ing the load. Once sensing is complete more water may be
added to optimize wash results.
The washer will stop (pause) shortly before the wash and rinse
spins. They are a normal part of the cycle.
The lid will automatically unlock at the end of the cycle after a
short pause to ensure there is no washtub movement.
Pausing the Cycle
Although the lid stays unlocked during the first fill so you can
add items, you can also pause the cycle and unlock the lid.
NOTE: You can’t pause a cycle right after starting it.
There is a short delay while the machine is energizing.
If the lid is opened during fill or while Delay Start is active, the
cycle will pause and the display will alternate between St and
Control Panel
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15 Part No. 203967ENR4

the remaining time. The Start/Pause button must be pressed
to restart the cycle. If the lid has been reclosed and the Start/
Pause button has not been pressed after 10 seconds, a chime
will sound as a reminder that the cycle has not been restarted.
To pause a running cycle, press the Start/Pause button once.
The lid will unlock after about 10 seconds if the cycle is in agi-
tate or up to 60 seconds if the cycle is in spin. The display will
alternate between St and the remaining cycle time.
After closing the lid, press the Start/Pause button once more
to re-start the cycle. The cycle will resume after a 10-second
delay. The washer’s controls are reactivating.
The Auto Fill sensing stage will begin again after the cycle has
been paused. If you pause the cycle to add an item, once the
cycle resumes it will sense if more water needs to be added or
not.
Manual Soaking
Do not fill the washer and open the lid or press the Start/
Pause button to perform a soak cycle. Use the Soak option on
the control panel to perform this operation.
CAUTION
Failure to use the Soak cycle when soaking laundry
will result in the washer overflowing and cause prop-
erty damage.
W958
Control Panel
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16 Part No. 203967ENR4

Cycle Operation
The cycles of your washer include several different stages. Re-
fer to the tables below for what can be expected during the cy-
cles that you select.
The cycle stages are dependent on the cycle, selections and
options chosen.
The times listed are the default times. They are approximate
and will vary depending on the selections and options chosen.
Cycle stages that are Options must be selected on the keypad
to be included in the cycle.
NOTE: The Pre-Wash cycle stage will not fill if the Soak
Option is also selected. The Soak fill will not drain out
the water at the end in this case.
Normal Eco Cycle
Cycle Stage Activity
Default Time
(minutes) Agitation Level Spin Speed Comments
Soak Fill/Agitate/Soak 23:00 High Option
Pre-Wash Fill/Agitate/Spin 15:00 High Low Option
Wash (through Seri-
al Nos. beginning
1810)
Fill/Agitate 14:00 High Medium
Wash (starting Seri-
al Nos. beginning
1810)
Fill/Agitate 34:00 High Medium
Extra Rinse Spin/Fill/Agitate/
Spin
18:00 High Medium Option
Final Spin Spin-Spray 14:30 High
Total (without Op-
tions, through Seri-
al Nos. beginning
1810)
28:30
Total (without Op-
tions, starting Seri-
al Nos. beginning
1810)
48:30
Heavy Duty, Perm Press, Delicates, Handwash, Bulky Cycles
Cycle Stage Activity
Default Time
(minutes) Agitation Level
Spin
Speed Comments
Soak Fill/Agitate/Soak 23:00 Heavy Duty, Bulky =
High
All Others = Medium
Option
Table continues...
Cycle Operation
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17 Part No. 203967ENR4

Heavy Duty, Perm Press, Delicates, Handwash, Bulky Cycles
Cycle Stage Activity
Default Time
(minutes) Agitation Level
Spin
Speed Comments
Pre-Wash Fill/Agitate/Spin 15:00 Heavy Duty, Bulky =
High
All Others = Medium
Low Option
Wash Fill/Agitate/Spin Heavy Duty, through
Serial Nos. begin-
ning 1810 = 23:30
Heavy Duty, starting
Serial Nos. begin-
ning 1810 = 28:30
Perm Press, Bulky =
19:30
Delicates, Hand-
wash = 18:30
Heavy Duty, Bulky =
High
All Others = Medium
Heavy Duty
= Medium
Perm
Press, Bul-
ky = Low
Extra Rinse Fill/Agitate/Spin 12:30 Heavy Duty, Bulky =
High
All Others = Medium
Heavy Duty
= Medium
Perm
Press, Bul-
ky = Low
Option
Rinse Fill/Agitate 6:30 Heavy Duty, Bulky =
High
All Others = Medium
Final Spin Spin 10:00 Heavy Duty
= High
Perm
Press, Bul-
ky = Medi-
um
Delicates,
Handwash
= Low
Table continues...
Cycle Operation
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18 Part No. 203967ENR4

Heavy Duty, Perm Press, Delicates, Handwash, Bulky Cycles
Cycle Stage Activity
Default Time
(minutes) Agitation Level
Spin
Speed Comments
Total (without Op-
tions)
Heavy Duty, through
Serial Nos. begin-
ning 1810 = 40:00
Heavy Duty, starting
Serial Nos. begin-
ning 1810 = 45:00
Perm Press, Bulky =
36:00
Delicates, Hand-
wash = 35:00
Rinse & Spin and Spin Cycles
Cycle Stage Activity
Default Time
(minutes) Agitate Level Spin Speed Comments
Soak Fill/Agitate/Soak 23:00 Option
Pre-Wash Fill/Agitate/Spin 15:00 High Medium Option
Extra Rinse Fill/Agitate/Spin 12:30 High Medium Option
Rinse Fill/Agitate 6:30 High Medium Not active in Spin
Cycle
Final Spin Spin 10:00 High
Total (without Op-
tions)
Rinse & Spin =
16:30
Spin = 10:00
Cycle Operation
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19 Part No. 203967ENR4

Special Cycles
Eco Heavy Duty (P1), Eco Delicate (P2), Waterproof (P3)
Cycle Stage Activity
Default
Time
(minutes) Agitate Level Spin Speed Comments
Soak Fill/Agitate/Soak 23:00 Eco Heavy Duty =
High
Eco Delicate = Medi-
um
Waterproof = Low
Option
Pre-Wash Fill/Agitate/Spin 15:00 Eco Heavy Duty =
High
Eco Delicate = Medi-
um
Waterproof = Low
Low Option
Wash Fill/Agitate Eco Heavy
Duty = 18:00
Eco Delicate
= 13:00
Waterproof =
14:00
Eco Heavy Duty =
High
Eco Delicate = Medi-
um
Waterproof = Low
Eco Heavy Duty
= Medium
Eco Delicate =
Low
Waterproof =
Very Low
Extra Rinse Spin/Fill/Agitate/
Spin
18:00 Eco Heavy Duty =
High
Eco Delicate = Medi-
um
Waterproof = Low
Eco Heavy Duty
= Medium
Eco Delicate =
Low
Waterproof =
Very Low
Option
Final Spin Spin-Spray 14:30 Eco Heavy Duty
= High
Eco Delicate =
Low
Waterproof =
Very Low
Table continues...
Cycle Operation
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20 Part No. 203967ENR4