Alliance Laundry Systems HC18PC2 Troubleshooting guide

Operation/Maintenance
www.comlaundry.com
Washer-Extractors
Cabinet Hardmount
S, P, and V-Series Microcomputers
Coin and Non-Coin Models
Refer to Page 2 for Model Identification
CHM166C
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)
Part No. F232137R4
September 2008

© Copyright 2008, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
F232137 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of
Contents
Introduction......................................................................................... 2
Model Identification ............................................................................. 2
Nameplate Location.............................................................................. 3
Replacement Parts ................................................................................ 3
Customer Service.................................................................................. 3
Safety Information.............................................................................. 4
Explanation of Safety Messages........................................................... 4
Important Safety Instructions ............................................................... 4
Safety Decals ........................................................................................ 6
Operator Safety..................................................................................... 7
Operation............................................................................................. 8
Control Panel ........................................................................................ 8
Display Indications .......................................................................... 9
Operating Instructions .......................................................................... 14
Maintenance ........................................................................................ 16
Daily ..................................................................................................... 16
Beginning of Day............................................................................. 16
End of Day ....................................................................................... 16
Weekly.................................................................................................. 17
Monthly................................................................................................. 17
Quarterly ............................................................................................... 20
Care of Stainless Steel .......................................................................... 22

F232137
2© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Model Identification
Information in this manual is applicable to these models:
HC18PC2 HC35VNV NC18VC2 SC35PC3 UC18PC3 UC40VNV
HC18SN2 HC35VX2 NC18VX2 SC35SN2 UC18PN2 UC50PC2
HC18VC2 HC40SN2 NC25VC2 SC35VN2 UC18VN2 UC50PC3
HC18VX2 HC40VC2 NC25VX2 SC35VNV UC18VNV UC50PN2
HC20SN2 HC40VX2 NC27VC2 SC40VN2 UC20PN2 UC50VN2
HC20VC2 HC50PC2 NC27VX2 SC40VNV UC20VN2 UC50VNV
HC20VX2 HC50SN2 NC35VC2 SC50PC3 UC25PC2 UC60PN2
HC25PC2 HC50VC2 NC35VX2 SC50SN2 UC25PN2 UC60SN2
HC25SN2 HC50VNV NC80VCV SC50VN2 UC27PN2 UC60VN2
HC25VC2 HC50VX2 NC80VXV SC50VNV UC27VN2 UC60VNF
HC25VX2 HC60SN2 SC18PC3 SC35PC3 UC27VNV UC60VNV
HC27SN2 HC60VC2 SC18SN2 SC60PN2 UC30PN2 UC80PC2
HC27VC2 HC60VN2 SC18VN2 SC60SN2 UC30VN2 UC80PC3
HC27VX2 HC60VNF SC18VNV SC60VN2 UC35PC2 UC80PN3
HC30SN2 HC60VX2 SC20VN2 SC60VNF UC35PC3 UC80VNV
HC30VC2 HC80PC3 SC25SN2 SC60VNV UC35PN2 UC125VN
HC30VX2 HC80SN3 SC27SN2 SC80SN3 UC35VN2
HC35PC2 HC80VCV SC27VN2 SC80VNV UC35VNV
HC35SN2 HC80VNV SC27VNV SC125VNV UC40PN2
HC35VC2 HC80VXV SC30VN2 UC18PC2 UC40VN2

Introduction
3
F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Nameplate Location
The nameplate is located at the rear of the machine and
inside door. Always provide the machine’s serial
number and model number when ordering parts or
when seeking technical assistance.
Figure 1
Replacement Parts
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name and address of the nearest authorized
parts distributor.
Customer Service
For technical assistance, call the following number:
[phone]
Ripon, Wisconsin U.S.A.
CHM167R
1 Nameplate
CHM167R
1

F232137
4© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,”
and “CAUTION”), followed by specific instructions,
are found in this manual and on machine decals. These
precautions are intended for the personal safety of the
operator, user, servicer, and those maintaining the
machine.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
Important Safety Instructions
1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash textiles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, kerosene, waxes, cooking oils, dry-
cleaning solvents, or other flammable or
explosive substances as they give off vapors that
could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas is
flammable, do not smoke or use an open flame
during this time.
6. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
DANGER indicates the presence of a
hazard that will cause severe personal
injury, death, or substantial property
damage if the danger is ignored.
DANGER
WARNING indicates the presence of a
hazard that can cause severe personal
injury, death, or substantial property
damage if the warning is ignored.
WARNING
CAUTION indicates the presence of a
hazard that will or can cause minor
personal injury or property damage if the
caution is ignored.
CAUTION
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions: W023
WARNING

Safety Information
5
F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power source.
13. Use washer only for its intended purpose,
washing textiles.
14. Never wash machine parts or automotive parts in
the machine. This could result in serious damage
to the basket.
15. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
16. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
grounding must comply with local codes and be
made by licensed personnel when required.
17. To reduce the risk of fire, textiles which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc., or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
18. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
19. Keep washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have washer checked by a qualified
service person.
20. If the supply cord is damaged, it must be replaced
by a special cord or assembly available from the
manufacturer or its service agent.
21. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
22. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT bypass
the loading door switch by permitting the washer
to operate with the loading door open.
23. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
24. Always follow the fabric care instructions
supplied by the textile manufacturer.
25. Never operate the washer with any guards and/or
panels removed.
26. DO NOT operate the washer with missing or
broken parts.
27. DO NOT bypass any safety devices.
28. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNINGS and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Any problems or conditions not understood should be
reported to the dealer, distributor, service agent or the
manufacturer.

Safety Information
F232137
6© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
IMPORTANT: Ensure that the recommended
clearances for inspection and maintenance
are provided. Never allow the inspection and
maintenance space to be blocked.
Safety Decals
Safety decals appear at crucial locations on the
machine. Failure to maintain legible safety decals
could result in injury to the operator or service
technician.
To provide personal safety and keep the machine in
proper working order, follow all maintenance and
safety procedures presented in this manual. If
questions regarding safety arise, contact the
manufacturer immediately.
Use manufacturer-authorized spare parts to avoid
safety hazards.
This machine must be installed, adjusted,
and serviced by qualified electrical
maintenance personnel familiar with the
construction and operation of this type of
machinery. They must also be familiar
with the potential hazards involved.
Failure to observe this warning may result
in personal injury and/or equipment
damage, and may void the warranty. SW004
WARNING
Install the machine on a level floor of
sufficient strength. Failure to do so may
result in conditions which can produce
serious injury, death and/or property
damage. W703
WARNING
Be careful around the open door,
particularly when loading from a level
below the door. Impact with door edges
can cause personal injury. SW025
CAUTION
Never touch internal or external steam
pipes, connections, or components.
These surfaces can be extremely hot and
will cause severe burns. The steam must
be turned off and the pipe, connections,
and components allowed to cool before
the pipe can be touched. SW014
WARNING

Safety Information
7
F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Operator Safety
To ensure the safety of machine operators, the
following maintenance checks must be performed
daily:
1. Prior to operating the machine, verify that all
warning signs are present and legible. Missing or
illegible signs must be replaced immediately.
Make certain that spares are available.
2. Check door interlock before starting operation of
the machine:
a. Attempt to start the machine with the door
open. The machine should not start with the
door open.
b. Close the door without locking it and attempt
to start the machine. The machine should not
start with the door unlocked.
c. Close and lock the door and start a cycle.
Attempt to open the door while the cycle is in
progress. The door should not open.
If the door lock and interlock are not functioning
properly, call a service technician.
3. Do not attempt to operate the machine if any of
the following conditions are present:
a. The door does not remain securely locked
during the entire cycle.
b. Excessively high water level is evident.
c. Machine is not connected to a properly
grounded circuit.
Do not bypass any safety devices in the machine.
NEVER insert hands or objects into
basket until it has completely stopped.
Doing so could result in serious injury.
SW012
WARNING
Never operate the machine with a
bypassed or disconnected balance
system. Operating the machine with
severe out-of-balance loads could result
in personal injury and serious equipment
damage. SW039
WARNING

F232137
8© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Operation
Control Panel
Figure 2 shows the control panel for S, P and
V-computer machines.
Figure 2
The Up and Down keys are used in cycle
selection. Press these keys to move among cycles from
smaller to greater, or greater to smaller.
The Start key is used to start a cycle.
The Stop key is not active in normal RUN
Mode. In RUN Mode it is used only for stopping test
cycle.
The LED display informs operator of various
functions throughout operation of machine. Refer to
tables on the following pages for displays and their
meanings. Indicator lights in LED display indicate
out-of-balance conditions and water levels. Refer to
Figure 2.
B161R
1 Out-of-Balance Condition for VCV, VXV
2 High Water Level
3 Medium Water Level for V-Series
4LowWaterLevel
5 LED Display
6 Keys for Standard OPL
7 Keys for Icon OPL
8 Keys for VC2, VCV, VX2, VXV
Up Down Start Stop
B161R
123
4
5
6
87