Allied Telesis TQ6403 GEN2 User manual

613-003092 Rev. A
Installation Guide
Draft 4 on July 20, 2022
IEEE802.11ax tri-radio 5G/5G/2.4GHz 2x2+2x2+2x2+BLE wireless AP
TQ6403 GEN2
TQm6403 GEN2
IEEE802.11ax tri-radio 5G/5G/2.4GHz 2x2+2x2+2x2 wireless AP

Copyright  2022 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.
Draft 4 on July 20, 2022

TQ6403 GEN2 and TQm6403 GEN2 Access Points Installation Guide
3
Electrical Safety and Emissions
Standards
This product meets the following standards:
“Federal Communications Commission Interference Statement”
“European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical
and Electronic Equipment” on page 4
“Safety and Electromagnetic Emissions” on page 5
“Translated Safety Statements” on page 8
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis
Declares that the product: 802.11ax tri-radio 2.4G/5G/5G wireless access points
Model Number: TQ6403 GEN2 and TQm6403 GEN2
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
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4
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.  E80
Avertissement
Avertissement de la FCC: Les changements ou modifications non expressément approuvés
par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser
cet équipement.  E80
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The TQ6403 GEN2 and TQm6403 GEN2 access points should be installed and
European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.
Note
For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on page
59.
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operated with minimum distance 51 cm between the radiator and your body.

TQ6403 GEN2 and TQm6403 GEN2 Access Points Installation Guide
5
Safety and Electromagnetic Emissions
Standard Compliance
RoHs compliant
European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)
Wire Communication
IEEE 802.1
IEEE 802.3
IEEE 802.3u
IEEE 802.3z
IEEE 802.3ab
IEEE 802.3bz
IEEE 802.3x
IEEE 802.3at
ITU-T G.993.1
Wireless Communication
IEEE 802.11 DSSS
IEEE 802.11a OFDM
IEEE 802.11b DSSS/FHSS
IEEE 802.11g OFDM
IEEE 802.11n OFDM
IEEE 802.11ac OFDM
IEEE 802.11ax OFDMA
Safety
CB/UL
• IEC 62368-1
• UL 62368-1
• CSA C22.2 No. 62368-1
• IEC 60950-1
TUV
• EN62368-1 (Co-license)
UL2043
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6
Electro Magnetic Interference (EMI)
FCC part15 Subpart B/ Class B
EN55032 Class B
VCCI-CISPR 32 / Class B
AS/NZS CISPR 32
Electro Magnetic Susceptibility - EN55024 and EN55035
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
IEC 61000-3-2
IEC 61000-3-3
FCC
47 CFR Part15, subpart C
47 CFR Part15, subpart E
DFS
CE
RED Directive 2014/53/EU
EN55032
EN55024
EN301489-1 V2.1.1
EN301489-17 V3.1.1
EN300328 V2.2.2
EN301893 V2.1.1
EN62311/ EN50385
European Council Directive 2014/30/EU
DFS
EN550.5
EN60601-1-2
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TQ6403 GEN2 and TQm6403 GEN2 Access Points Installation Guide
7
RCM
AS/NZS CISPR 32
AS/NZS 4268
IC
ICES-003
RSS-102
RSS-247
Japan
JATE
ARIB STD-T66
ARIB STD-T71
Hong Kong OFCA
India WPC
Malaysia SIRIM
Singapore IMDA TS SRD
Figure 1. Singapore IMDA Logo
Taiwan BSMI & NCC


(LP002)
Thailand NBTC
Vietnam MIC
China SRRC
Complies with
IMDA Standards
DB102434
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CNS 15936
CNS 15598-1

8
Translated Safety Statements
Important: The  indicates that a translation of the safety statement is available in a PDF
document titled Translated Safety Statements on the Allied Telesis website at
www.alliedtelesis.com/library.
Remarque: Les consignes de sécurité portant le symbole  sont traduites dans plusieurs langues
dans le document Translated Safety Statements, disponible à l'adresse www.alliedtelesis.com/
library.
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9
Contents
Preface ............................................................................................................................................................15
Safety Symbols Used in this Document .................................................................................................... 16
Contacting Allied Telesis ........................................................................................................................... 17
Chapter 1: Product Description ...................................................................................................................19
Features..................................................................................................................................................... 20
Hardware Components .............................................................................................................................. 21
Cable Hide........................................................................................................................................... 23
Console Port........................................................................................................................................ 23
Power Switch....................................................................................................................................... 23
Kensington Lock Hole.......................................................................................................................... 23
Reset Button........................................................................................................................................ 23
LAN1 and LAN2 Ports................................................................................................................................ 24
Static Link Aggregation........................................................................................................................ 24
Cascade Mode .................................................................................................................................... 25
Power Over Ethernet Plus (PoE+)....................................................................................................... 26
Connector Type ................................................................................................................................... 26
Speed .................................................................................................................................................. 26
Duplex Mode ....................................................................................................................................... 26
Automatic MDIX Detection .................................................................................................................. 26
Cable Requirements............................................................................................................................ 27
Maximum Distance .............................................................................................................................. 27
Port Pinouts ......................................................................................................................................... 27
Guidelines............................................................................................................................................ 27
AC Adapter for External Power Supply...................................................................................................... 28
LEDs .......................................................................................................................................................... 29
Chapter 2: Installing the Wireless Access Point ........................................................................................31
Reviewing Safety Precautions ................................................................................................................... 32
Unpacking the Shipping Box...................................................................................................................... 35
Reviewing Installation Guidelines .............................................................................................................. 36
Installing the Access Point on a Table ....................................................................................................... 38
Overview to Installing the Access Point on a Wall or Ceiling..................................................................... 39
Pre-fitting the Mounting Bracket on the Access Point................................................................................ 40
Installing the Mounting Bracket on a Wall or Ceiling.................................................................................. 42
Connecting Ethernet Cables to LAN1 and LAN2 Ports.............................................................................. 46
Guidelines............................................................................................................................................ 46
Connecting the Ethernet Cables to LAN Ports .................................................................................... 46
Connecting the AC Power Adapter ............................................................................................................ 48
Attaching the Access Point to the Mounting Bracket ................................................................................. 49
Installing an Anti-theft Device..................................................................................................................... 52
Starting the First Management Session..................................................................................................... 53
Appendix A: Technical Specifications ........................................................................................................55
Physical Specifications............................................................................................................................... 55
Environmental Specifications..................................................................................................................... 55
Power Specifications.................................................................................................................................. 56
External AC Adapter Specifications..................................................................................................... 56
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Contents
10
PoE+ Power Requirements..................................................................................................................56
Cable Specifications ...................................................................................................................................57
LAN Ports Specifications and Pinouts ........................................................................................................58
Port Specifications ...............................................................................................................................58
Port Pinouts..........................................................................................................................................58
Appendix B: Regulatory Statements ........................................................................................................... 59
Federal Communication Commission Interference Statement ...................................................................60
Industry Canada Statement........................................................................................................................62
Europe - EU Declaration of Conformity ......................................................................................................64
Operating Frequencies and Maximum Transmission Power Levels....................................................64
Radiation Exposure Statement ............................................................................................................64
Importer................................................................................................................................................64
UK - UKCA Declaration of Conformity........................................................................................................65
Operating Frequencies and Maximum Transmission Power Levels....................................................65
Radiation Exposure Statement ............................................................................................................65
Importer................................................................................................................................................65
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Figures
Figure 1: Singapore IMDA Logo ........................................................................................................................ 7
Figure 2: Access Point Top View..................................................................................................................... 21
Figure 3: Access Point Bottom View ............................................................................................................... 21
Figure 4: Front Edge View............................................................................................................................... 22
Figure 5: Back Edge View ............................................................................................................................... 22
Figure 6: Left Edge View ................................................................................................................................. 22
Figure 7: LAN1 and LAN2 Ports in a Static LAG ............................................................................................. 24
Figure 8: LAN2 Port in Cascade Mode with an End Node .............................................................................. 25
Figure 9: LAN2 Port in Cascade Mode with a Networking Device .................................................................. 25
Figure 10: MWS0091 Power Adapter.............................................................................................................. 28
Figure 11: Top View - LEDs ............................................................................................................................ 29
Figure 12: Shipping Box Components............................................................................................................. 35
Figure 13: Approved Installation Orientations on a Ceiling, Wall, or Table ..................................................... 37
Figure 14: Attaching the Bracket Screws to the Access Point......................................................................... 40
Figure 15: Panel Screw ................................................................................................................................... 40
Figure 16: Attaching the Mounting Bracket on the Access Point..................................................................... 41
Figure 17: Removing the Mounting Bracket from the Access Point ................................................................ 41
Figure 18: Marking the Holes for the Key-Hole Slots ...................................................................................... 42
Figure 19: Installing Two Screws..................................................................................................................... 43
Figure 20: Installing the Mount Bracket On the Screws .................................................................................. 44
Figure 21: Pre-Drill Holes on Mounting Bracket .............................................................................................. 44
Figure 22: Securing the Mount Bracket ........................................................................................................... 45
Figure 23: Connecting an Ethernet Cable to the LAN1 Port............................................................................ 46
Figure 24: Connecting the Ethernet Cable to the LAN2 Port........................................................................... 47
Figure 25: Connecting an AC Power Adapter to the Access Point.................................................................. 48
Figure 26: Installing the Access Point on the Mounting Bracket ..................................................................... 49
Figure 27: Seating the Access Point on the Mounting Bracket ....................................................................... 50
Figure 28: Tightening the Mounting Bracket Thumbscrew .............................................................................. 50
Figure 29: Fitting the Cables in the Cable Hide............................................................................................... 51
Figure 30: Kensington Lock Port Location....................................................................................................... 52
Figure 31: Login Prompt .................................................................................................................................. 53
Figure 32: Pin Layout for RJ45 Connector on LAN Port.................................................................................. 58
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List of Figures
12
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13
Tables
Table 1. LED Status Information .................................................................................................................... 29
Table 2. Physical Specifications ..................................................................................................................... 55
Table 3. Environmental Specifications ........................................................................................................... 55
Table 4. External AC/DC Adapter Specifications ........................................................................................... 56
Table 5. PoE+ Power Specifications on LAN Ports ........................................................................................ 56
Table 6. LAN Port Specifications .................................................................................................................... 58
Table 7. Pin Signals for 100M/1G/2.5G/5G Base-T Connectors .................................................................... 58
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List of Tables
14
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15
Preface
This guide contains the hardware installation instructions for the following
access points:
TQ6403 GEN2
TQm6403 GEN2
This preface contains the following sections:
“Safety Symbols Used in this Document” on page 16
“Contacting Allied Telesis” on page 17
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Preface
16
Safety Symbols Used in this Document
This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Warning
Warnings inform you of hot surfaces.
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TQ6403 GEN2 and TQm6403 GEN2 Access Points Installation Guide
17
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Services & Support section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following resources on this page:
Helpdesk (Support Portal) - Log onto Allied Telesis interactive
support center to search for answers to your questions in our
knowledge database, check support tickets, learn about Return
Merchandise Authorizations (RMAs), and contact Allied Telesis
technical experts.
Software Downloads - Download the latest software releases for
your product.
Licensing - Register and obtain your License key to activate your
product.
Product Documents - View the most recent installation guides,
user guides, software release notes, white papers and data sheets
for your product.
Warranty - View a list of products to see if Allied Telesis warranty
applies to the product you purchased and register your warranty.
Allied Telesis Helpdesk - Contact a support representative.
For sales or corporate contact information, go to
www.alliedtelesis.com/contact and select your region.
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Preface
18
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19
Chapter 1
Product Description
The sections in this chapter describe the hardware components of the
TQ6403 GEN2 and TQm6403 GEN2 access points:
“Features” on page 20
“Hardware Components” on page 21
“LAN1 and LAN2 Ports” on page 24
“AC Adapter for External Power Supply” on page 28
“LEDs” on page 29
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Chapter 1: Product Description
20
Features
Hardware features include:
One 2.4GHz radio
Two 5GHz radios
Internal omni-directional antennas
Two 100/1000Mbps/2.5G Ethernet ports with RJ-45 connectors
PoE+ Class 4 powered device
One Reset button for restoring the default settings
One AC power adapter connector
LEDs for 2.4GHz and 5GHz radios, LAN1 and LAN2 ports, and
power
Kensington lock port
Ceiling, wall, or table installation
Installing on the Cisco or Fortimet mounting brackets using
BRKT-CONV-AP1 converter bracket
One Console RS232 RJ-45 port for factory use only
Features of the 2.4GHz and 5GHz radios include:
IEEE802.11a/b/g/n/ac/ax
Automatic channel selection
Band steering
Wi-Fi multimedia (WMM) for prioritizing traffic
Wi-Fi 6
BLE/IEEE 802.15.4 (TQ6403 GEN2 only)
Features of Power and Power over Ethernet (PoE):
PoE+ (IEEE 802.3at)
Power saving mode: support IEEE802.3af when either one or two
radios are disabled.
Redundant power by AC adapter and PoE+ ports
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