Alva EIH500 User manual

ELECTRIC CONVECTION HEATER
WITH THREE HEAT SETTINGS
AND THERMOSTAT
ELECTRIC CONVECTION HEATER
WITH THREE HEAT SETTINGS
AND THERMOSTAT
EIH500
ELECTRIC HALOGEN
1200W HEATER
A division of Stingray Accessory Manufacturers (Pty) Ltd I PO Box 30014 Tokai 7966 I +27 21 442 1540
info@stingray.co.za I www.alva.co.za TOLL- FREE NUMBER: 086 100 ALVA (2582)
Manufactured for
and distributed by
PLEASE READ THESE INSTRUCTIONS CAREFULLY
BEFORE USING THIS APPLIANCE AND RETAIN THIS MANUAL
FOR FUTURE REFERENCE.
As with all electrical applicances, certain care is required for safe use.
This heater is designed to operate safely and provide user comfort.
Failure to read and understand these instructions is dangerous and can lead to property damage,
injury, and even death.
This appliance must not be modied in any way - doing so is not legal and will make the appliance
unsafe as well as cancel your warranty.
/AlvaelectricSA
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IMPORTANT SAFETY INFORMATION
As with all appliances, misuse of this appliance or failure to fully
follow these instructions may cause re, injury or death.
Please read all the instructions before using your heater.
• Before using this appliance check that the voltage indicated on
the type plate corresponds to your mains supply voltage.
• DO NOT use this heater with a programmer, timer or any other
device that switches the heater on automatically. There is a re
risk if the heater is covered or positioned incorrectly.
• Always disconnect the heater from the electricity mains
when not in use, during installation and cleaning.
• Always ensure that the power cord is kept away from the body
of the heater. The heater body will get very hot while in use and
can melt the cable.
• Always inspect the power cord for signs of wear or damage.
If wear or damage is noted, a suitably qualied person should
replace it immediately. Failing to do so is a hazard and may
lead to re and/or electrocution/electric shock and/or property
damage and/or death.
• NEVER allow the cord to come into contact with wet or hot
surfaces or become twisted.
• DO NOT damage and DO NOT kink the power cord.
• DO NOT cover or obstruct the heater when in use.
• DO NOT insert any objects through any slot or opening in the
heater.
• Users must not disassemble the heater, or change/substitute
any parts of this heater; if the heater is faulty it is extremely
dangerous to use it.
• Keep the heater a distance of at least 1 meter from any
combustible material, such as furniture, curtains, bedding,
clothes or paper.
• Keep the heater clean. DO NOT allow objects to enter the
ventilation, as this may cause electric shock, re or damage the
heater.
• NEVER touch the appliance with wet or damp hands or feet.
• NEVER expose the appliance to atmospheric conditions (rain,
sun, etc)
• DO NOT use the appliance for anything other than its intended
use.
• DO NOT use this heater in the immediate surroundings of a
bath, a shower or a swimming pool.
Please read the
instructions carefully
before use.
Retain this manual for
future reference.
This appliance must
not be modied in
any way - doing so is
illegal and will make
the appliance unsafe
as well as void your
warranty.
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• Any repairs that need to be done to the heater must be referred
to an authorized service agent only.
• DO NOT connect the appliance to multiple extension cords or
multiple outlets.
• This heater is not equipped with a device to control the room
temperature. DO NOT use this heater in small rooms when they
are occupied by persons not capable of leaving the room on
their own, unless supervised.
• This heater must not be located immediately below a socket-
outlet.
• Keep away from children.
• Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children and
vulnerable people are present.
Ensure that children do not play with this heater.
This appliance is not intended or designed for use by persons
(including children) with reduced physical, sensory or mental
capabilities or lack of experience and knowledge, unless they are
supervised or given instruction concerning use of this appliance by
a person responsible for their safety.
If the power supply cord is damaged, it must be replaced with a spe-
cial cord or assembly, available from the manufacturer or its service
agent.
It is unsafe to position
this heater where it is
close to combustible
materials.
Keep combustible
materials such as
furniture, paper,
clothes and curtains
at least 1m from the
front, sides and rear
of the heater.
How to unplug your heater correctly
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INDEX
INDEX
WARRANTY
GENERAL INFORMATION
PARTS DIAGRAM
ASSEMBLY
USING YOUR HEATER
MAINTENANCE
TROUBLESHOOTING
TECHNICAL DATA
AFTER SALES SERVICE
2
2
3
3
4
4
5
5
5
KEY
Important information
Cautions and
warnings.
Danger
Contact an approved
ALVA technician.
Do It Yourself
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WARRANTY
PLEASE RETAIN YOUR PROOF OF PURCHASE FOR
WARRANTY CLAIMS.
ALVA warrants this appliance to be free of defects in material and
quality for a period of 12 months from date of original purchase.
This warranty covers the intended use of this appliance – within
a domestic setting and not for commercial or industrial purposes.
Any damage caused by wilful abuse, tampering, modication or
unauthorized repair will not be warranted.
Please retain all packaging material, as items returned without
original packaging material may be subject to a withholding fee.
Where this appliance is found to be defective, damaged, broken,
or does not work correctly for the intended purpose, you must
return the appliance to the retailer from where it was purchased.
The warranty will only be effected with valid proof of purchase.
Failure to provide the proof of purchase will most likely result in
the repair or service required being chargeable.
If you have any questions while setting up or using this heater,
please visit www.alva.co.za or call 086 100 ALVA (2582) or e-mail
info@stingray.co.za
GENERAL INFORMATION
Before using this heater, please read through this manual and
make sure you understand everything. If you are not sure, call
086 100 ALVA (2582) or visit www.alva.co.za for help. This
heater is a safe and efcient form of heating when used accord-
ing to these instructions.
Reading and understanding this manual should give you a good
indication of what to expect from your Alva heater.
If this product is not what you want or need, please help Alva and
the environment by not damaging or destroying any part of the
packaging, the manual or the Styrofoam inserts.
Always keep your proof of purchase. Keep these instructions for
future use. If you lose this copy, you can obtain a new copy from
your dealer or online at www.alva.co.za.
Thank you for your
purchase of this
heater. Please read
these instructions
carefully before use
and keep them in a
safe place, for future
reference.
Not using appliances
according to the
instructions is
extremely dangerous
and can lead to
property damage,
injury or death.
For indoor use only.
DO NOT use within
1m of any ammable
surfaces.
DO NOT store
ammable materials
near the heater.
2
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1 Heat level buttons
2 Oscillation button
3 Radiant heat panel
4 Body
5 Base
PARTS DIAGRAM
ASSEMBLY
3
Always ensure that the
heater is unplugged
when not in use,
installing and cleaning.
1. Open the carton and carefully
remove the appliance.
2. Remove all foam and plastic
seals from the edges of the
appliance.
3. Feed plug power cord through
hole in plastic base.See image
below.
4. Position the plastic base on
the heater, the mounting holes
should align with the receiving
holes on the heater body. See
image below.
5. Insert the screws and secure
the base to the heater body.
See image below.
6. Secure power cord in clip on
underside of plastic base and
exit through cut out. See image
below.
7. Turn the heater to the correct
position and place it onto a
level horizontal surface,
ensuring that the heater is in
an upright position.The heater
is now ready for use.
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4
OPERATION OF THE
HEATER
NOTE: It is normal when
the heater is switched on
for the rst time or when it is
switched on after having not
been used for a long period
of time, it may emit some
smell and fumes. This will
disappear when the heater
has been on a short while.
Before using the heater,
make sure you understand
the “IMPORTANT SAFETY
INFORMATION”
section of this manual.
USING YOUR HEATER
1. Insert the heater plug into the wall socket.
2. Depress the relevant power button on the top of the heater
for the required heat level.
Button 1 = ON/OFF, 400 watts
Button 2 - 800 watts
Button 3 = 1200 watts
3. To swtich off the heater depress the red power button to"0"
and remove the heater plug from the wall socket.
4. Depress the oscillation button to operate the side to side swing
function.
NOTE: This heater is tted with a Tilt Auto Swtich Off device for
your safety. If the heater tips or falls over it will automatically
swith off until placed in the upright postition again.
MAINTENANCE
It is necessary to periodically wipe the heater, depending on the
placement and enviroment of its use.
Be sure the heater is fault free:
1. Check the electric mains lead is properly connected.
2. Ensure that the mains lead and plug are not damaged.
• Your heater should be checked once a year by a qualied
technician.
• If faults are suspected or detected, stop using the heater
and contact ALVA.
• Clean the exterior of your heater when required to remove
dust, using a damp cloth only.
• DO NOT use abrasive products to clean the heater; these
may damage the heater surface.
• DO NOT submerge the heater in water.
• DO NOT spray down or rinse the heater with water.
• Always make sure the heater is OFF and cool before
conducting any maintenance.
• Keep young children or inrm persons away from any hot
surfaces.
• Always disconnect the heater from the electricity mains
when not in use, during installation and cleaning.
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TROUBLESHOOTING
SYMPTOM CAUSE SOLUTION
Heater will not turn
ON
Not plugged in
Not switched ON
Tilt switch has
activated
Plug in and switch
on socket.
Switch ON
Stand the heater
upright on a level
surface.
5
TECHNICAL DATA
Item numbers EIH500
Voltage (V) Hz 220-240V 50-60Hz
Electric power 1200W
Insulation protection Class I
Heating area 26m²
Dimensions 330 x 220 x 500mm
Weight 1.6 kg
AFTER SALES SERVICE
MANUFACTURED FOR AND DISTRIBUTED BY ALVA,
a division of Stingray Accessory Manufacturers (Pty) Ltd
P.O. Box 30014
Tokai, 7966
Tel: 021 442 1540
E-mail: info@stingray.co.za
www.alva.co.za
www.facebook.com/Alvaelectricsa
TOLL FREE NUMBER 086 100 ALVA (2582)
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