Alva eph62 User manual


IMPORTANT SAFETY INFORMATION
As with all appliances, misuse of this appliance or failure to
fully follow these instructions may cause re, injury or death.
Please read all the instructions before using your heater.
If you have any doubt or concerns about this appliance’s
installation, please consult a qualied electrician.
• Before using this appliance check that the voltage indicated
on the type plate corresponds to your mains supply voltage.
• Ensure that the heater has been securely fastened to the
mounting /installed securely. This heater can only be used
in a xed position.
• The distance of your appliance from the ceiling is a minimum
of 0.7m
• The appliance must be placed 1meter away from a person.
• Please ensure that there is always a method for disconnection
from the mains supply. Having a contact separation in all poles
is required and must be incorporated in the xed wiring, in
accordance with the wiring rules.
• DO NOT use this heater with a programmer, timer or any other
device that switches the heater on automatically. There is a re
risk if the heater is covered or positioned incorrectly.
• The reguard on this heater is intended to prevent direct
access to heating element and must always be securely in
place when the heater is in use.
• The protective grid does not give full protection for young
children or inrm persons.
• Always disconnect the heater from the electricity mains
when not in use, during installation, cleaning and/or heating
element replacement.
• When replacing the heating element, always ensure it has been
allowed to cool for at least 30 minutes.
• The heating element is sensitive. Do not handle it with bare
hands. If it is inadvertently touched, always remove nger prints
with a soft cloth and alcohol before use.
• Always ensure that the power cord is kept away from the body
of the heater. The heater body will get very hot while in use and
can melt the cable.
• Always inspect the power cord for signs of wear or damage.
If wear or damage is noted, a suitably qualied person should
replace it immediately. Failing to do so is a hazard and may
lead to re and/or electrocution/electric shock and/or property
damage and/or death.
• NEVER allow the cord to come into contact with wet or hot
surfaces or become twisted.
• DO NOT damage and DO NOT kink the power cord.
• DO NOT cover or obstruct the heater when in use.
• DO NOT insert any objects through any slot or opening
in the heater.
• Users must not disassemble the heater, or change/substitute
any parts of this heater; if the heater is faulty it is extremely
dangerous to use it.
Please read the
instructions carefully
before use.
Retain this manual for
future reference.
This appliance must
not be modied in
any way - doing so is
illegal and will make
the appliance unsafe
as well as cancel your
warranty.

• Please take care to dispose of replaced heating element
carefully. These can shatter and cause injury if not handled
carefully. Keep away from children at all times.
• Keep the heater a distance of at least 1 Meter from any
combustible material, such as furniture, curtains, bedding,
clothes or paper.
• Keep the heater clean. DO NOT allow objects to enter the
openings, as this may cause electric shock, re or damage
the heater.
• NEVER touch the appliance with wet or damp hands or feet.
• NEVER expose the appliance to atmospheric conditions (rain,
sun, etc)
• DO NOT use the appliance for anything other than its
intended use.
• DO NOT use this heater in the immediate surroundings of a
bath, a shower or a swimming pool.
• Any repairs that need to be done to the heater must be referred
to an authorized service agent only.
• DO NOT connect the appliance to multiple extension cords or
multiple outlets.
• This heater is not equipped with a device to control the room
temperature. DO NOT use this heater in small rooms when they
are occupied by persons not capable of leaving the room on
their own, unless supervised.
• This heater must not be located immediately below a socket-
outlet.
Ensure that children do not play with this heater. This appliance is
not intended or designed for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience
and knowledge, unless they are supervised or given instruction
concerning use of this appliance by a person responsible for their
safety. If the power supply cord is damaged, it must be replaced with
a special cord or assembly, available from the manufacturer or its
service agent.
It is unsafe to mount
this heater where it is
close to a bafe plate
or any other
combustible material.
Keep combustible
materials such as
furniture, paper,
clothes and curtains
at least 1m from the
front, sides and rear of
the heater.
We recommend a
waterproof and indoor
socket be used.
How to unplug your heater correctly

INDEX
INDEX
WARRANTY
GENERAL INFORMATION
PARTS LIST
PARTS DIAGRAM
INSTALLATION
USING YOUR HEATER
USING YOUR REMOTE
MAINTENANCE
TROUBLE SHOOTING
TECHNICAL DATA
AFTER SALES SERVICE
KEY
Important information
Cautions and
warnings.
Danger
Contact an approved
ALVA technician.
Do It Yourself
Instructional
video available
2
2
3
4
5 - 6
7
8 - 10
11 - 12
12
13
13

WARRANTY
PLEASE RETAIN YOUR PROOF OF PURCHASE FOR
WARRANTY CLAIMS.
ALVA warrants this appliance to be free of defects in material and
quality for a period of 12 months from date of original purchase.
This warranty covers the intended use of this appliance – within
a domestic setting and not for commercial or industrial purposes.
Any damage caused by wilful abuse, tampering, modication or
unauthorized repair will not be warranted.
Please retain all packaging material, as items returned without
original packaging material may be subject to a withholding fee.
Where this appliance is found to be defective, damaged, broken,
or does not work correctly for the intended purpose, you must
return the appliance to the retailer from where it was purchased.
The warranty will only be effected with valid proof of purchase.
Failure to provide the proof of purchase will most likely result in
the repair or service required being chargeable.
If you have any questions while setting up or using this heater,
please visit www.alva.co.za or call 086 100 ALVA (2582) or e-mail
info@stingray.co.za
GENERAL INFORMATION
Before using this heater, please read through this manual and
make sure you understand everything. If you are not sure, call
086 100 ALVA (2582) or visit www.alva.co.za for help. This
heater is a safe and efcient form of heating when used accord-
ing to these instructions.
Reading and understanding this manual should give you a good
indication of what to expect from your Alva heater.
If this product is not what you want or need, please help Alva and
the environment by not damaging or destroying any part of the
packaging, the manual or the Styrofoam inserts.
Always keep your proof of purchase. Keep these instructions for
future use. If you lose this copy, you can obtain a new copy from
your dealer or online at www.alva.co.za.
Thank you for your
purchase of this
heater. Please read
these instructions
carefully before use
and keep them in a
safe place, for future
reference.
Not using appliances
according to the
instructions is
extremely dangerous
and can lead to
property damage,
injury or death.
For indoor use only.
DO NOT use within
1m of any ammable
surfaces.
DO NOT store
ammable materials
near the heater.
2

Always ensure that the
heater is unplugged
when not in use,
installing, cleaning and
replacing the emitter.
PARTS LIST
1 Mesh 1x
2Heater Element 1x
3 Reector Board 1x
4Side Reector board 2x
5Heating element xed holder 2x
6 Small cover board 2x
7 Right cover 1x
8 Left cover 1x
9Square Nuts 4x
10 Fixed holder 4x
11 Display cover 1x
12 Display cover protection 1x
13 PC Board 1x
14 Remote control 1x
15 Reector 1x
16 Big tube xed holder 1x
17 Feet 4x
18 Big tube xed cup 1x
19 Big tube 1x
20 Center axle sleeve 1x
21 Small tube holder 1x
22 Big line card 1x
23 Small tube xed cap 1x
24 Small line card 1x
25 Small tube 1x
26 Washer 2x
27 Fixed knob 2x
28 Positioning axle sleeve 2x
29 Postioning screw 1x
3
7

PARTS DIAGRAM
4

1 Foot bottom
2 Bottom pole
3 Telescopic extension pipe xed nut
4Telescopic extension pipe
5Product connecting bolts
Please select the location carefully, allowing 1m clearance from
any combustible surface. The distance of your appliance from the
ceiling is a minimum of 0.7m. The appliance must be placed 1m away
from a person. Please do not extend the power cord.
This appliance must be earthed.
Always make sure that there is no power connected to
the heater during installation. The heater is to be installed
in a strictly horizontal position.
INSTALLATION
5
1
2
3
4
5
Must be horizontallly positioned

1. Slide the 4 feet fully down into the groove of the bottom
mount as shown. (Fig 1)
2. Screw the collar into position to prevent 4 feet from
coming out. (Fig 2)
3. Attach angle brackets to heater head as shown in (Fig 3)
Do not tighten screws so the brackets can still slide on
heater head.
4. Attach heater head to the top of the stand of the pipe
using plastic head bolt & nut. Place washer on outside
of bracket. (Fig 4)
5. Slide heater head so it's central on mounting point & lock
4x screws to secure as shown in (Fig 5)
Risk of re:
Keep combustible
materials such as
furniture, paper,
clothes and curtains
at least 1m from the
heater.
DO NOT use/install
this heater in the
immediate
surroundings of a
bath, shower
or swimming pool.
6
Fig.1 Fig.2
Fig.4
Fig.5
Fig.3

Before proceeding to
use the heater, make
sure you understand
the “IMPORTANT
SAFETY
INFORMATION”
section of this manual.
When using your
heater there may be a
slight humming noise,
this is normal.
Fig.C Fig.D
Fig.E Fig.F
7
Connect the plug to the wall
socket, when wall socket is
switched on the red indicator
light on the heater will illumi-
nate. (Figure C)
Press Power button
once again, the digital screen
shows P. 1 for low heat
setting. (Figure E)
Press Power button
once the digital screen
shows P. 0 , standby
mode. (Figure D)
Press Power button
once again, the digital
screen shows P.2 for
medium heat setting.
(Figure F)
• Place heater on level ground so it is stable & cannot
fall over
• Adjust the height of your heater by loosening the adjuster
collar, slide top tube to desired height & lock the adjuster
collar by turning clockwise
• Adjust the angle of the heater head by loosening the
plastic bolt & nut slightly and angling head through preset
adjustments. Tighten plastic bolt & nut to lock in position.
• For safety, place the power cable into the two plastic
clips on the stand pole.
USING THE HEATER
1.
3. 4.
2.

Fig.G
Fig.H
8
2
4
1
3
5
650W
2000W
1350W
TIMER
5. Press Power button
once again, the digital screen
shows P.3 for High heat set-
ting (Figure G)
6. Once you have selected your
function the 1 - 24 hour shut
down can be set. The digital
screen showing 0.1 indicates
1 hour and 0.2 indicates
2 hours. (Figure H)
Press Timer button each time
to advance by 1 hour.
USING YOUR REMOTE
The functions of the heater can be controlled using your remote
control and digital screen.
1. On/Off: Puts the heater on or off/off standby
2. Low Heat: P1 You can choose a low heat setting.
(650W)
3. Medium Heat: P2 You can choose a medium heat setting.
(1350W)
4. High Heat: P3 You can choose a high heat setting.
(2000W)
5. Timer off: Switches the heater off in preset
time and starts standby mode.

Fig.I
9
Replacement
Battery
CR2025
Available from
www.stingray.co.za
1. Turn the power on, the unit will beep once. The digital screen and
the indicator will now display. Once this happens press the On/Off
button to enter standby mode.
2. Press the function button to select your power level. The P.0
indicator will appear on the screen and will ash 3 times, indicat-
ing that the appliance is in Standby mode. The P.1 indicator will
appear on the screen and will ash 3 times, indicating that the
appliance is in low heat mode. Press the function button again to
select medium heat, the buzzer will beep once, the P.2 indicator
will appear on the screen and ash 3 times to indicate
medium heat has been selected. Press the function button again
to select high heat, the buzzer will beep once, the P.3 indicator
will appear on the screen and ash 3 times to indicate high heat
has been selected.
3. In Standby mode, press the timer button. The appliance can be
set from 1 to 24 hours. Once the time has been set the indicator
will light up, indicating that the timer function has been selected. 0
indicates that no time has been set.
4. To view the current time, press the timer button, this will display
the present setting time. The indicator will ash 3 times to show
that the appliance has entered timer setting mode.
5. When the appliance is on, the screen will always display the
power setting (P.1 - P.2 - P.3)
Inserting batteries
Remove the battery cover from
the back of the unit and insert the bat-
teries in accordance with the polarity of
the batteries . (Figure I)
Replace the old batteries with the same
type of batteries or the heater function
may be impaired.
Remove the batteries before long peri-
ods of non-use to prevent
leakage which will damage the
remote control.

10
Heating recommendations
Set the heat level dependent on the area you wish to heat
• It is recommended to set the heat to HIGH when
installed in large rooms or open areas.
Direct the heater using the appropriate angle. (Figure J)
Prevent the loss of direct heat through windows. (Figure K)
N
Fig.J
Fig.K

MAINTENANCE
It is necessary to periodically wipe the heater and the reector,
depending on the placement and circumstances of its use.
Cleaning the reector:
1. Disconnect the power supply cable from the socket.
2. Remove the protective grid from the heater body.
(Figure L)
3. Wipe the reector using a soft detergent treated cloth.
11
Fig.L

12
If any part of the
heater is in need of
replacing, use only
original Alva parts.
Using any other spare
parts is dangerous and
will void the warranty.
When the heater is not
going to be used for
an extended period of
time, always unplug it.
For replacement
heating element
Please contact
ALVA SERVICE
CENTRE
086 100 ALVA (2582)
Be sure the heater is fault free:
1. Check the electric wiring is properly connected.
2. Ensure that the wire is undamaged.
• Your heater should be checked once a year by a qualied
wiring technician.
• If faults are suspected or detected, stop using the heater
and contact ALVA.
• Clean the exterior of your heater when required to remove
dust.
• DO NOT use abrasive products to clean the heater; these
may damage the heater surface.
• Always make sure the heater is OFF and cool before
conducting any maintenance.
• The Safety bar does not give full protection for young
children or inrm persons.
• Always disconnect the heater from the electricity mains
when not in use, during installation and cleaning.
• The heating elemnt is sensitive - avoid handling it and
always clean nger prints with alcohol, before operating
the heater.
TROUBLESHOOTING
SYMPTOM CAUSE SOLUTION
Heater will not turn
ON
Not plugged in
Heating element
faulty
Not switched ON
Plug in and switch
on socket.
Replace heating
element
Switch ON

AFTER SALES SERVICE
MANUFACTURED FOR AND DISTRIBUTED BY
Alva Marketing (Pty) Ltd
P.O. Box 30014
Tokai, 7966
Tel: 021 442 1540
E-mail: info@stingray.co.za
www.alva.co.za
@StingrayGroupSA
www.facebook.com/AlvaGas
TOLL FREE NUMBER 086 100 ALVA (2582)
13
Please note that
replacement heating
element sare
avaliable from Alva.
086 100 ALVA (2582)
TECHNICAL DATA
Item number EPH620
Voltage (V) Hz 220-240V 50Hz
Electric power 2000W
Minimum distance from ceiling 0.7m
Minimum distance from side
wall
1m
Insulation class Class l
Ingress protection IP20
Heating Area 50m²
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