Appostar GP-3460 User manual

http://www.appostar.com
Grand POS
GP-3460
User’s Manual
Edition: JAN 2014 Version 1.00

PREFACE
II
Fede
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PREFACE
GP-3460 POS Terminal III
Disclaimer
The material in this document is for information purpose and is subject to change
without prior notice. APPOSTAR has made every effort to ensure that this user’s
manual is accurate and complete. However, no liability is assumed for any errors
and omissions that may have occurred. Nor are any liability assumed for any
damages resulting from the use of this product and the information contained in
this document. APPOSTAR reserves the right to make improvements to this
publication from time to time in the contents hereof without obligation of the
manufacturer to notify any person of such revision or changes.
Copyright
This work is copyrighted. Reproduction or retransmission of this documentation,
in whole or in part, without prior written permission from the manufacture is a
violation of copyright law.
© 2013 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition
1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corp.
2. Intel is a registered trademark of Intel International Inc.
3. Other software or product names used in this manual are the properties of
their respective owners and are acknowledged.

PREFACE
IV GP-3460 POS Terminal
Important Safety Instructions
Failure to observe these safety instructions may cause bodily injury, or damage
to the product. Read these instructions carefully and keep this user’s manual in
an accessible location for future reference.
1. Do not plug in or unplug the power cord with wet hands.
2. Do not plug the product into an AC outlet with the incorrect voltage.
(Be sure to use a voltage that is between AC 100V~240V)
3. Do not plug several products into one multi-outlet.
4. Do not apply pressure to the power cord or place heavy objects on it.
5. Immediately stop using the product if it emits strange noise, odor, or
smoke.
6. Do not use aerosol sprayers containing flammable gas inside or around
the product.
7. Do not allow foreign objects or liquids to enter the product, or serious
damage may result.
8. Do not place the product on an unstable surface. The product may cause
a fire if it is dropped, damaged, or broken.
The following instructions will help you to make better use of this product.
1. Keep the machine away from locations subject to high humidity, dust, or
temperatures that exceed the specification. (Refer to SEC. 1.4
Specification)
2. Clean the product only by using a dry cloth or a cloth soaked with
detergent. Never use thinner or other volatile solvents for cleaning.
3. At the end of the day, clean and inspect the exterior of the machine after
the machine is powered off.
4. Use only specified accessories.
5. Do not expose the accessories directly to sunlight, high temperatures,
humidity, dust, or gas.
6. Do not place heavy objects on top of the product or lean them against the
product. These items may fall down and cause injury.
7. Do not block the air vent of the product as this can cause heat
accumulation inside the box machine and may cause a fire.
The product may cause a fire or electric shock when it is used improperly. Observe the above safety
measures at all times.
If the product is damaged, immediately turn off the power and disconnect the power cord. Contact
your dealer for assistance.

Table of Contents
CHAPTER 1 PRODUCT OVERVIEW ...........................................2
1.1 UNPACKING..........................................................................................2
1.2 APPEARANCE.........................................................................................3
1.3 I/O INTERFACE.....................................................................................5
1.4 SPECIFICATION......................................................................................6
CHAPTER 2 HARDWARE INSTALLATION ................................8
2.1 MAGNETIC STRIPE READER (MSR) INSTALLATION .............................................8
2.2 CPD-3210 VFD/LCD CUSTOMER DISPLAY INSTALLATION...................................9
2.3 PCM SERIES 2SECOND LCD INSTALLATION.................................................. 10
CHAPTER 3 SOFTWARE INSTALLATION ...............................11
3.1 MAINBOARD DRIVER INSTALLATION ............................................................ 11
3.2 PERIPHERAL DEVICE DRIVER INSTALLATION................................................... 13
CHAPTER 4 BOARD SETTING.................................................15
4.1 MAIN BOARD JUMPER SETTING ................................................................. 15
CHAPTER 5 TROUBLESHOOTING...........................................17

PRODUC
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PRODUCT OVERVIEW
GP-3460 POS Terminal 3
1.2 Appearance
Front View
Rear View
15” LCD
touch panel
Front bezel
Base
MSR module (optional)
/ Attachable on both
sides
I/O Cover
Hinge cover
Storage for power adaptor

PRODUCT OVERVIEW
4GP-3460 POS Terminal
Side View
Tilt angle 0 ~ 85 degree
85°

GP-3460
1.3 I
/
No
S
P
B
D
C
D
C
V
D
U
NOTE:
POS Termi
n
/
O Inte
r
Port
S
PEAKER
P
OWER
B
UTTON
C-INPUT
C
-OUTPUT
V
GA-OUT
U
AL USB
LAN
T
w
With the
replaced
n
al
r
face
De
1.5W in
t
1 X Pow
e
switch
12V
12V DC
DB15 /
F
USB 2.0
LAN por
t
T
o avoid
c
w
ith a lid.
removabl
from the
scriptio
n
t
egrated
x
e
r ON / O
F
Jac
k
F
for 2nd di
Type A x
4
t
with RJ4
5
onfusion
w
Remove
e HDD /
S
slot.
n
N
o
x
2
F
F
splay
4
5
with the
L
the lid b
e
S
SD brac
k
o
Po
r
CO
M
CO
M
CO
M
Stor
a
CO
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CA
S
DRA
W
L
AN port,
e
fore use.
k
et, the
H
P
r
t
M
1 Se
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M
2 Se
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4 Se
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a
ge HD
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Descri
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VERVIEW
5
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(single
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cted
e
asily

PRODUCT OVERVIEW
6GP-3460 POS Terminal
1.4 Specification
Model Name GP-3460
System
Main Board IAT1-2550
CPU Intel Atom D2550 1.8 GHz Dual Core
Chipset Intel NM10 Express
Memory 1GB DDRIII RAM
Display Size 15” TFT-LCD with touch panel
Display Resolution 1024 x 768
HDD 2.5” SATA HDD 320G
Expansion Mini PCI Express
Network 10 / 100 M bps onboard Ethernet controller
OS Compatibility Windows XP / XPE, Windows 7, POS Ready, Linux
I/O Interface
Serial Port 4 x External COM Ports with 5V /12V selectable
Cash Drawer Port 1 x RJ11 with DC 12V (single / dual)
VGA Port 1 x VGA (DB15)
Speaker 2 x Integrated 1.5W stereo speaker
Ethernet Port 1 x RJ45 10M / 100M /1GB Base-T
Parallel Port 1 x Bi-directional Parallel
USB Port 4 x USB 2.0 Type A
DC output Jack 1 x 12V / 2.5A DC Jack
Power Button 1 x power on / off switch
Optional Peripheral
Magnetic Card Reader ISO 7811 option 1 / 2 / 3 track
Finger Print 512 dpi x 8 bit gray scale,
Capture area: 14.6 x 18.1 mm
i-Button Dallas Key
Wireless LAN 802.11 b/g
Customer Display VFD / LCD Customer Display
Powering
Power Supply AC 100V ~240V / 60W power adapter
Environment
EMC & Safety CE / FCC Class A
Operating Temperature 5°C ~ 40°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 15% ~ 80% RH
Storage Humidity 20% ~ 90% RH

PRODUCT OVERVIEW
GP-3460 POS Terminal 7
Mechanical
Housing Color Black
Construction ABS + SECC
Dimension(W x D x H) 350 x 242 x 320 mm
NET / GROSS N.W. 5.8 kg / G.W. 7.7kg

HARDWARE INSTALLATION
8GP-3460 POS Terminal
CHAPTER 2 HARDWARE INSTALLATION
Before starting any hardware configuration, ensure that the system is powered
off and the power cord is disconnected to prevent possible damage to the product.
2.1 Magnetic Stripe Reader (MSR) Installation
An optional MSR can be installed in both right/left side of GP-3460.
By default, the MSR is installed on the right side.
Step 1
Remove the cover from the MSR extension slot.
Step 2
Connect the MSR cable correctly.
Step 3
Fix the MSR module in position with 2 screws.
①
②
③

HARDWARE INSTALLATION
GP-3460 POS Terminal 9
2.2 VFD/LCD Customer Display Installation
Step1
Use flat screw driver to remove the stand cover and break up the lid at the
bottom of the cover.
Step2
Fit in the bracket and screw it up.
Step3
Install the VFD onto the bracket and lead the cable through the stand to the
RJ45 COM port.
①
②
③

HARDWARE INSTALLATION
10 GP-3460 POS Terminal
2.3 Second LCD Installation
Step1
Use flat screw driver to remove the stand cover and break up the lip at the
bottom of the cover.
Step2
Fit the bracket in position with 2 screws.
Step3
Reinstall the stand cover.
Step4
Hang the LCD onto the bracket and REMEMBER to screw it up.
Step5
Connect the VGA and power cable to the main screen.
①②
③
④
⑤

BOARD SETTING
GP-3460 POS Terminal 11
CHAPTER 3 SOFTWARE INSTALLATION
This chapter describes the driver requirements and how to install the drivers from
the driver CD. All step-by-step procedures described below are for Windows XP
and similar on all other Microsoft Windows platforms.
Insert the driver CD into your CD-ROM drive. Windows will automatically detect
it and the Appostar Driver Installer appears on the screen. If not, locate the
Setup.exe file at CD:\ and double-click it to execute the one-step driver
installation. Follow the on-screen instructions to complete the installation.
3.1 Mainboard Driver Installation
a. Select your model name and click
Next to continue. b. Click Drivers icon on the upper left corner to continue.
c. Select the “Drivers” option,
including Chipset, Graphics, and
LAN. Click Install to continue.
d. Installation program will extract
driver files to install.

BOARD SETTING
12 GP-3460 POS Terminal
e. After Chipset Driver(INF) installed,
click No to continue. f. Select “Install this driver software anyway” in Windows
Security window to continue the
installation procedure.
g. Select “Install” in Windows Security
window to continue the installation
procedure.
h. Select “Yes” to reboot system.

BOARD SETTING
GP-3460 POS Terminal 13
3.2 Peripheral Device Driver Installation
3.2.1 Touch COM Driver Installation
a. Click Peripheral Devices b. Click Touch Panel.
c. Click Next on the Welcome screen
to continue. d. Ignore the “Install PS/2 interface driver” option. Click Next to
continue.
e. Select the “Install RS232 interface
driver” option. Click Next to
continue.
f. Select the None option and click
Next to continue.

BOARD SETTING
14 GP-3460 POS Terminal
g. Select the “Support Multi-Monitor
System” option. Click Next to
continue.
h. Select the Destination Folder or
use the default one listed.
i. Type a Folder name or use the
default one listed. Click Next to
continue.
j. A progress window appears. Please
wait.
k. Click Yes. The installation
completes in seconds.

BOARD SETTING
GP-3460 POS Terminal 15
CHAPTER 4 BOARD SETTING
4.1 Main Board Jumper Setting
JCMOS1: Clear CMOS Header *
Placing the jumper on pin2-3 allows user to restore the BIOS safe setting
and the CMOS data. Please carefully follow the procedures to avoid
damaging the mainboard.
31
Pin 1-2 Close:
(Default) Normal Operation.
3
1
Pin 2-3 Close:
Clear CMOS data.
※Clear CMOS Procedures:
1. Remove AC power line.
2. Set the jumper to “Pin 2-3 close”.
3. Wait for five seconds.
4. Set the jumper to “Pin 1-2 close”.
5. Power on the AC.
6. Reset your desired password or clear the CMOS data.
JPC1/3/4/5/6: Voltage Switch jumper for JCOM1/3/4/5/6 ports
This header is for controlling the Pin9 of COM ports to switch Ring/ 5V/12V.
2 1
Pin 1-2 Close:
Pin9=5V
4 3
Pin 3-4 Close:
Pin9=Ring (Default)
6 5
Pin 5-6 Close:
Pin9=12V
Remark:
Max output: 12V@500mA for each COM port

BOARD SETTING
16 GP-3460 POS Terminal
JPC2 Voltage Switch jumper for JCOM2 ports
This header is for controlling the Pin1of COM ports to switch Ring/ 5V/12V.
2 1
Pin 1-2 Close:
Pin1=5V (Default)
4 3
Pin 3-4 Close:
Pin1=Ring
6 5
Pin 5-6 Close:
Pin1=12V
Remark:
Max output: 12V@500mA for each COM port
JCOM2: Serial Port Connector
Pin Assignment
1 COM2_RI
2 COM2C_DSR
3 COM2C_TXD
4 COM2C_RXD
5 COM2C_RTS
6 COM2C_CTS
7 GND
8 COM2C_DTR
U
ATTENTION
To avoid system malfunctions, DO NOT change the default setting by yourself.
Contact your dealer for assistance if needed.