Appostar KP-5372 User manual

http://www.appostar.com
KP-5372
Touch POS Terminal
User’ Manual
Edition: NOV 2012 Version 1.02

PREFACE
II KP-5372 Touch POS Terminal
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
These devices comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including
3. interference that may cause undesired operation.
Lithium Battery Replacement
To avoid possible danger of explosion, ensure correct polarity when changing
the lithium battery. Replace only with the same or equivalent type
recommended by the manufacturer.
WEEE (Waste from Electrical and Electronic Equipment)
The WEEE wheeled bin symbol on the product or on its packaging indicates that
the product must not be disposed of with other waste. It should be the user’s
responsibility to dispose of their waste equipment by handing it over to an
approved location for the recycling of waste electrical and electronic equipment.
For more information about where to send your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
where you purchased the product.

PREFACE
KP-5372 Fanless POS Terminal III
Disclaimer
The material in this document is for information purpose and is subject to
change without prior notice. APPOSTAR has made every effort to ensure that
this user’s manual is accurate and complete. However, no liability is assumed
for any errors and omissions that may have occurred. Nor are any liability
assumed for any damages resulting from the use of this product and the
information contained in this document. APPOSTAR reserves the right to make
improvements to this publication from time to time in the contents hereof
without obligation of the manufacturer to notify any person of such revision or
changes.
Copyright
This work is copyrighted. Reproduction or retransmission of this
documentation, in whole or in part, without prior written permission from the
manufacture is a violation of copyright law.
© 2012 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition
1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corp.
2. Other software or product names used in this manual are the properties
of their respective owners and are acknowledged.

PREFACE
IV KP-5372 Touch POS Terminal
Important Safety Instructions
Failure to observe these safety instructions may cause body injury, or damage to
the product. Read these instructions carefully and keep this user manual in an
accessible location for future reference.
The product may cause a fire or electric shock when it is used
improperly. Observe the above safety measures at all times.
If the product is damaged, immediately turn off the power and
disconnect the power cord. Contact your dealer for assistance.
1. Do not plug in or unplug the power cord with wet hands.
2. Do not plug the product into an AC outlet with the incorrect voltage
(The correct voltage should be between AC 100V~240V.)
3. Do not plug several products in one multi-outlet.
4. Do not apply pressure to the power cord or place heavy objects on it.
5. Immediately stop using the product if it emits strange noise, odor, or
smoke.
6. Do not use aerosol sprayers containing flammable gas inside or around
the product.
7. Do not allow foreign objects or liquids to enter the product, serious
damage may result.
8. Do not place the product on an unstable surface. The product may cause
a fire if it is dropped, damaged, or broken.
The following instructions will help you make better use of this product.
1. Keep the machine from locations subject to high humidity, dust, and
temperatures out of specification. (Refer to CH.1.4 Specification)
2. Clean the product by using a dry cloth or a cloth soaked with detergent.
Never use thinner or other volatile solvent for cleaning.
3. At the end of the day, clean and inspect the exterior of the machine after
turning OFF the product.
4. Use only specified accessories.
5. Do not store accessories where they might be exposed to direct sunlight,
high temperature, high humidity, dust level, or gas.
6. Do not place heavy objects on top of the product /or lean against the
product, these items may fall and cause injury.
7. Do not block the air vent of the product, this can cause heat to build up
inside the box machine and may lead to fire.

Table Of Contents
Chapter 1 Product Overview ................................................................... 2
1.1 Unpacking ..................................................................................2
1.2 Appearance.................................................................................3
1.3 I/O Interface...............................................................................5
1.4 Specification ...............................................................................7
Chapter 2 Hardware Installation............................................................. 9
2.1 Peripheral Installation...................................................................9
2.2 Component Installation ..............................................................15
CHAPTER 3 Software Installation.......................................................... 17
3.1 Motherboard Driver Installation ...................................................17
3.2 Peripheral Device Driver Installation.............................................19
CHAPTER 4 BOARD SETTING ................................................................. 21
4.1 Main Board Jumper Setting .........................................................21
CHAPTER 5 BIOS Setup ......................................................................... 23
5.1 MAIN MENU ..............................................................................25
5.2 ADVANCED MENU ......................................................................26
5.3 CHIPSET MENU..........................................................................43
5.4 BOOT MENU..............................................................................50
5.5 SECURITY MENU........................................................................52
5.6 EXIT MENU ...............................................................................53
CHAPTER 6 Troubleshooting.................................................................. 54

PRODUC
T
2
Chap
Welcom
e
The ATO
series. I
n
perform
a
perform
a
make th
i
The opti
o
failure o
r
on the f
r
1.1 Un
Confirm
missin
g
o
Check li
s
1. POS
T
4.
P
T
OVERVIE
W
ter 1
e
M based
n
order t
o
a
nce, the
a
nce is s
a
i
s produc
t
o
nal UPS
r
unstabl
e
r
ont pan
e
packin
g
that all t
h
o
r dama
g
s
t
T
erminal
M
P
ower
A
da
p
W
Prod
u
ROCKPO
S
o
meet c
u
KP-537
2
a
tisfactor
y
t
distin
gu
function
e
conditio
e
l to mat
c
g
h
e follow
i
g
ed, cont
a
M
ain Unit
p
te
r
u
ct O
v
S
KP-537
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u
stomers
’
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is built
u
y
. The ve
u
ished fo
r
prevents
n. The K
P
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h with th
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g
item
s
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ct the d
e
2. Quic
k
5.
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ervi
e
2
is the c
’
demand
u
p in a c
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rtical ba
s
r
its uniq
u
the syst
e
P
-5372 is
e tone o
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are con
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e
aler fro
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k
Referen
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Power C
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to balan
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m from
also pro
v
f
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ained in
t
m
whom
y
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e Guide
o
rd
KP-5372
T
t
ive alter
n
ce both t
ve way
b
and roc
k
r
ance but
data los
s
v
ided wit
h
r
ation en
v
t
he carto
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ou purc
h
3
T
ouch POS
n
ative fo
r
he cost
a
b
ut also it
k
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b
s
under p
o
h
five colo
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ironmen
n. If any
h
ased the
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r
its 5500
a
nd
s
u
cture
b
le price.
o
wer
r options
ts.
item is
product.
C
D

PRODUCT OVERVIEW
KP-5372 Fanless POS Terminal 3
1.2 Appearance
Front View
Rear View
MSR cover Customer
display cover
Cable
management
cover
MSR cover
Rear cover
15” LCD
touch panel
Front panel
Base

PRODUCT OVERVIEW
4 KP-5372 Touch POS Terminal
Side View
Left Side
Right Side
(I/O with cover) (I/O without cover)

PRODUCT OVERVIEW
KP-5372 Fanless POS Terminal 5
1.3 I/O Interface

PRODUCT OVERVIEW
6 KP-5372 Touch POS Terminal
I/O Interface
No. Connector Description
COM4 COM2
COM1 COM5 Serial port with DB9/M Connector
Cash Drawer (DIO) Digital I/O with 12V RJ11 Connector
(single/dual)
VGA-OUT DB15/F VGA for second display
PS/2 PS/2 Keyboard & Mouse Connector
LAN RJ45 LAN Connector
Audio-out Line-out with Audio Jack
Audio-in Line-in with Audio Jack
POWER (DC Input) 12V/2.5A DC Jack
POWER (DC Output) 12V/ 2A DC Jack
Built-in Speaker 1.5W passive stereo speaker x 2
HDMI HDMI for second display
USB USB 2.0 A-type Connector x 4
Control Interface
No. Name Description
USB USB 2.0 A-type Connector
HDD LED
Indicator
Indicates the operational status of the Hard
Disk Drive (HDD). The Red LED
Indicator lights when HDD is being
accessed
Power LED
Indicator
Indicates the power ON/OFF status.
Green – System is powered on.
Orange – Standby mode
Off – System is powered off.
Reset Button Press to restart your system.
Power Button
Press the Power Button to turn the POS
system ON/OFF. The Power LED
Indicator will display the current
power status of the POS system.

PRODUCT OVERVIEW
KP-5372 Fanless POS Terminal 7
1.4 Specification
Model Name KP-5372
System
Main board IAT0-2700
CPU Intel Cedarview Dual core Processor D2700 2.13GHz
Chipset Intel NM10 Express Chipset
Main Memory 1G DDRIII RAM, up to 4GB
Display Size 15” TFT-LCD with touch panel
Display Resolution 1024 x 768
HDD 2.5” SATA 160G (250G Option)
Expansion Mini PCI Express
Network 10/100M bps onboard Ethernet controller
OS Compatibility Windows 7, Windows XP/XPE, POS Ready, Linux
External I/O Interface
Serial Port 4 x External COM Ports with 5V/12V selectable
Cash Drawer Port 1 x RJ11 with DC 12V (single/dual)
Keyboard Port 1 x PS/2(Keyboard)
VGA Port 1 x DB15 VGA/ 1 x HDMI
Audio Jack 1 x Line-in, 1 x Line-out
Speaker 2 x Integrated 1.5 W stereo speaker
Ethernet Port 1 x RJ45 10/100 M Base-T
Parallel Port NIL
USB Port 5 x USB 2.0 Type A
DC Output 1 x 12V / 2A DC Jack(optional 90w PSU needed )
Optional Peripheral
Magnetic Card Reader ISO 7811 option 1/2/3 track
Finger Print 512dpi x 8bit gray scale, Capture area: 14.6 x 18.1 mm
i-button Dallas Key
Wireless LAN 802.11 b/g
Customer Display VFD/LCD customer display
Second Display TFT-LCD display/non-touch
Control / Indicator
Power Button 1
Reset Button 1
LED Indicators 2 (HDD / Power)

PRODUCT OVERVIEW
8 KP-5372 Touch POS Terminal
Powering
Power Supply AC 100V~240V/60W power adapter(90W optional )
Environment
EMC & Safety CE/FCC Class A
Operating
Temperature 5°C ~ 40°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 15%~80% RH
Storage Humidity 20% ~90% RH
Mechanical
Housing Color Cool White, Dark Gray
Construction ABS + SECC
Dimension (W x D x
H) 390 x 235 x 320 mm
Weight N.W. 8.5 kg

KP-5372 F
a
Chap
Before s
t
off and
t
product.
2.1 Pe
r
2.1.1
M
Step 1
R
extensi
o
Step 3
screws
.
a
nless PO
S
ter 2
t
artin
g
a
n
t
he powe
r
r
ipher
a
M
a
g
net
i
R
emove t
o
n slot.
Fix the
M
.
S
Terminal
Hard
w
n
y hardw
a
r
cord is
d
a
l Insta
i
c Strip
he cover
M
SR mod
u
w
are
I
a
re confi
g
d
isconne
c
llation
e Read
An o
ri
g
h
t
from the
Step
u
le in pos
I
nsta
l
g
uration,
c
ted to p
r
er (MS
R
ptional
M
t
/left side
MSR
2 Conne
c
ition wit
h
l
latio
n
ensure t
h
r
event po
R
) Inst
M
SR can
b
of KP-5
3
c
t the MS
h
2
HARDWA
n
h
at the s
y
ssible da
m
allatio
n
b
e install
e
3
72
.
R cable
c
RAE INS
T
y
stem is
m
a
g
e to
t
n
e
d in bot
h
c
orrectly.
TA
LLATION
9
powered
t
he
h

HARDWARE INSTALLATION
10 KP-5372 Touch POS Terminal
ATTENTION
If the MSR doesn’t work properly, please refer to CH.6 Troubleshooting
2.1.2 Integrated LCD/VFD Customer Display Installation
Step 1 Remove the customer display cover on the main unit.
Step 2 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 2-b, 2-c)
Figure 2-b Figure 2-c
Figure 2-a

HARDWARAE INSTALLATION
KP-5372 Fanless POS Terminal 11
Step 3 Fix the customer display into the bracket and then fix them onto the main
unit with 2 screws. Plug the wafer connector to the COM 6 port with DC 5V
on the I/O board as shown in the picture. (Figure 2-f)
Figure 2-d Figure 2-e
Figure 2-f Figure 2-g
Step 4 Cover the screw holes with plastic lids and reinstall the rear cover.
(Figure 2-h, 2-i)
Figure 2-h Figure 2-i
ATTENTION
If the customer display doesn’t work properly, please refer to CH.6
Troubleshooting.

HARDWARE INSTALLATION
12 KP-5372 Touch POS Terminal
2.1.3 Second Display Installation
Step 1 Tilt the main LCD to its horizontal position. (Figure 3-a)
Step 2 Remove the cable management and the customer display covers on the
main unit. Unfasten the 2 thumb screws off both the front and rear cover
of the main unit. (Figure 3-b, 3-c)
Figure 3-b Figure 3-c
Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e)
Figure 3-d Figure 3-e
Figure 3-a

KP-5372 F
a
Step 4 I
n
(
F
p
r
Step 5 F
3-h)
Step 6 Fi
(
F
a
nless PO
S
n
stall the
F
i
g
ure 3-
f
r
operly. (
Fi
g
it the to
p
t the low
e
F
i
g
ure 3-i
Fi
g
S
Terminal
hin
g
e w
i
f
) Make s
u
Fi
g
ure 3-
ure 3-f
p
hinge c
o
e
r hin
g
e
c
, 3-j)
g
ure 3-i
i
th 4 scre
u
re that
t
g)
o
ver and
t
c
over to t
h
F
i
ws. Fit t
h
t
he 4 con
t
he uppe
r
h
e secon
d
ig
ure 3-
h
e secon
d
nection
p
r
hin
g
e c
o
d
display
a
h
HARDWA
d
display
o
p
oints ar
e
Fi
g
ure
o
ver of t
h
a
nd fix wi
Fi
g
ure
RAE INS
T
o
nto the
e
connect
e
3-g
h
e panel.
th 1 thu
m
3-j
TA
LLATION
13
hin
g
e.
e
d
(Fi
g
ure
m
b screw.

HARDWA
R
14
Step 5 C
o
1
2
Step 6
R
(Fi
g
ure
3
ATTEN
T
If the se
Troubl
e
R
E INSTALL
A
o
nnect t
h
2
V powe
r
R
einstall t
3
-l, 3-m)
Fi
g
T
ION
cond dis
p
e
shootin
g
A
TION
h
e VGA ca
r
output (
he front,
g
ure 3-l
p
lay does
g
.
ble to th
e
DC
j
ack)
.
the rear,
n’t work
F
i
e
VGA po
r
.
(Fi
g
ure
and the
properly,
ig
ure 3-
r
t (DB15)
3-k)
c
able ma
please r
e
k
KP-5372
T
and the
p
na
g
eme
n
Figure
e
fer to C
H
T
ouch POS
p
ower ca
b
n
t cove
r
s.
3-m
H
.6
Terminal
b
le to the

KP-5372 F
a
2.2 Co
m
2.2.1
R
Step 1
T
Step 2
U
(
F
Step 3
D
m
4
-
Step 4 U
w
a
nless PO
S
m
pone
n
R
eplaci
n
T
ilt the m
a
U
nfasten
t
F
i
g
ure 4-
b
D
isconnec
t
m
ountin
g
t
-
d)
Fi
g
nfasten
4
ith a ne
w
S
Terminal
n
t Inst
a
ng
the
H
a
in LCD
p
t
he 2 thu
m
b
)
t
the SA
TA
t
humb sc
ure 4-c
4
screws
f
w
one.
a
llatio
n
H
DD
p
anel to i
t
m
b scre
w
TA
1 and
S
rew that
f
rom the
F
i
F
i
n
t
s horizo
n
w
s off the
S
ATA po
w
holds th
e
HDD bra
c
ig
ure 4-
ig
ure 4-
n
tal positi
front co
v
w
er cable
s
e
HDD br
a
c
ket to re
b
a
HARDWA
on. (Fi
gu
v
er of th
e
s
from th
e
a
cket in
p
Fi
g
ure
move th
e
RAE INS
T
u
re 4-a)
e
main un
e
HDD. U
n
p
lace. (Fi
g
4-d
e
HDD an
d
TA
LLATION
15
it.
n
fasten 1
g
ure 4-c,
d
replace

HARDWARE INSTALLATION
16 KP-5372 Touch POS Terminal
Step 5 Reinstall the HDD bracket along with the cables, and then the front cover
of the main unit. (Figure 4-e, 4-f)
Figure 4-e Figure 4-f
2.2.2 Mini PCI Express Card Installation
Step 1 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 5-a, 5-b)
Figure 5-a Figure 5-b
Step 2 Locate the Mini PCI Express Card Slot on the mother board. (Figure 5-d)
Plug the Mini PCI Express card into the slot.
Figure 5-c Figure 5-d
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