Appostar KP-5562 User manual

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Touch POS Terminal
KP-5562/KP5564
User’s Manual
Edition: NOVEMBER 2010 Version 1.01
http://www.appostar.com

PREFACE
KP-5562 / KP-5564 Touch POS Terminal i
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
These devices comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including
interference that may cause undesired operation.
Lithium Battery Replacement
To avoid possible danger of explosion, ensure correct polarity when changing the
lithium battery. Replace only with the same or equivalent type recommended by the
manufacturer.
WEEE (Waste from Electrical and Electronic Equipment)
The WEEE wheeled bin symbol on the product or on its packaging indicates that the
product must not be disposed of with other waste. It should be the user’s
responsibility to dispose of their waste equipment by handing it over to an
approved location for the recycling of waste electrical and electronic equipment. For
more information about where to send your waste equipment for recycling, please
contact your local city office, your household waste disposal service or where you
purchased the product.

PREFACE
ii KP-5562 / KP-5564 Touch POS Terminal
Disclaimer
The material in this document is for information purpose and is subject to change
without prior notice. APPOSTAR has made every effort to ensure that this user’s
manual is accurate and complete. However, no liability is assumed for any errors
and omissions that may have occurred. Nor are any liability assumed for any
damages resulting from the use of this product and the information contained in
this document. APPOSTAR reserves the right to make improvements to this
publication from time to time in the contents hereof without obligation of the
manufacturer to notify any person of such revision or changes.
Copyright
This work is copyrighted. Reproduction or retransmission of this documentation, in
whole or in part, without prior written permission from the manufacture is a
violation of copyright law.
© 2010 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition
1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corp.
2. AWARD is a registered trademark of AWARD International Inc.
3. Other software or product names used in this manual are the properties of their
respective owners and are acknowledged.

PREFACE
KP-5562 / KP-5564 Touch POS Terminal iii
Important Safety Instructions
Failure to observe these safety instructions may cause body injury, or damage to
the product. Read these instructions carefully and keep this user manual in an
accessible location for future reference.
The product may cause a fire or electric shock when used
improperly. Observe the following safety measures all the time.
If the product is damaged, immediately turn off the power and
disconnect the power cord. Contact your dealer for assistance.
1. Do not plug in or unplug the power cord with wet hands.
2. Do not plug the product into an AC outlet with the incorrect voltage
(The correct voltage should be between AC 100V~240V.)
3. Do not plug several products in one multi-outlet.
4. Do not apply pressure to the power cord or place heavy objects on it.
5. Immediately stop using the product if it emits strange noise, odor, or smoke.
6. Do not use aerosol sprayers containing flammable gas inside or around the
product.
7. Do not allow foreign objects or liquids to enter the product, serious damage
may result.
8. Do not place the product on an unstable surface. The product may cause a
fire if it is dropped, damaged, or broken.
The following instructions will help you make better use of this product.
1. Keep the machine from locations subject to high humidity, dust, and
temperatures out of specification. (Refer to CH.1.4 Specification)
2. Clean the product by using a dry cloth or a cloth soaked with detergent.
Never use thinner or other volatile solvent for cleaning.
3. At the end of the day, clean and inspect the exterior of the machine after
turning OFF the product.
4. Use only specified accessories.
5. Do not store accessories where they might be exposed to direct sunlight,
high temperature, high humidity, dust level, or gas.
6. Do not place heavy objects on top of the product /or lean against the product,
these items may fall and cause injury.
7. Do not block the air vent of the product, this can cause heat to build up
inside the box machine and may lead to fire.

iv KP-5562 / KP-5564 Touch POS Terminal
Table of Contents
CHAPTER 1 Product Overview......................................................................1
1.1 Unpacking ..........................................................................................1
1.2 Front, Rear & Side View .......................................................................2
1.3 I/O Interface.......................................................................................4
1.4 Specification .......................................................................................6
CHAPTER 2 Hardware Installation...............................................................8
2.1 Peripheral Installation ..........................................................................8
2.1.1 Magnetic Stripe Reader (MSR) Installation ..........................................8
2.1.2 Integrated LCD/VFD Customer Display Installation ..............................9
2.1.3 Second Display Installation.............................................................. 11
2.2 Component Installation......................................................................14
2.2.1 Replacing the HDD ......................................................................... 14
2.2.2 Compact Flash Card Installation....................................................... 15
CHAPTER 3 Software Installation ..............................................................17
3.1 Chipset Driver...................................................................................18
3.2 Graphics Driver Installation ................................................................19
3.3 LAN Driver Installation.......................................................................20
3.4 Audio Driver Installation.....................................................................21
3.5 Touch Panel Driver Installation............................................................22
CHAPTER 4 Main Board Jumper Setting.....................................................24
CHAPTER 5 Main Board I/O Connectors ....................................................27
CHAPTER 6 Award BIOS Setting ................................................................35
6.1 Award BIOS Utility.............................................................................35
6.2 Award BIOS Main Menu .....................................................................35
6.3 Fan Speed Control.............................................................................37
CHAPTER 7 Troubleshooting ......................................................................39
APPENDIX ..................................................................................................41

PRODUCT OVERVIEW
KP-5562 / KP-5564 Touch POS Terminal 1
Chapter 1 Product Overview
Welcome
The ROCKPOS series is the cost effective product line for All-in-one POS terminal to
meet customers’ low cost demand and optimize their investment. The vertical base
design and rock solid structure make this product distinguished for its unique
appearance but reasonable price. ROCKPOS series is also provided with five color
options on the front panel to match with the tone of the operation environments.
Visit our website http://www.appostar.com or contact your system provider for
further information.
1.1 Unpacking
Confirm that all the following items are contained in the carton. If any item is
missing or damaged, contact the dealer from whom you purchased the product.
Check list
1. POS Terminal Main Unit
(ordered specification)
2. Quick Reference Guide
3. Driver CD
(User’s manual included)
4.ATX PowerAdapter
5. Power Cord
6. PS/2 Y-cable (optional)

PRODUCT OVERVIEW
2KP-5562 / KP-5564 Touch POS Terminal
1.2 Front, Rear & Side View
Front View / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H)
Rear View / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H)
15” LCD
touch panel
Front panel
Base
MSR cover
Cable
management
cover
Customer
display cover
MSR cover
Rear cover

PRODUCT OVERVIEW
KP-5562 / KP-5564 Touch POS Terminal 3
Side View x 2 / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H)
Left Side
Right Side
(I/O with cover) (I/O without cover)

PRODUCT OVERVIEW
4KP-5562 / KP-5564 Touch POS Terminal
1.3 I/O Interface
I/O Interface
No. Connector Description
COM1 COM2 Serial port with DB9/M Connector
COM5+USB Serial port with RJ45 Connector x 1 (See Note)
USB 2.0 A-type Connector x 2
LAN+USB RJ45 LAN Connector x 1
USB 2.0 A-type Connector x 2
Keyboard/Mouse PS/2 Connector
Cash Drawer (DIO) Digital I/O with 12V RJ11 Connector (single/dual)
Printer (LPT1) Parallel port with DB25/F Connector
Audio-out Line-out with Audio Jack

PRODUCT OVERVIEW
KP-5562 / KP-5564 Touch POS Terminal 5
POWER
(DC Output) 12V/ 2.5A DC Jack
POWER
(DC Input) ATX Power Connector
Built-in Speaker 1.5W passive stereo speaker x 2
VGA-OUT DB15/F VGA for second display
USB USB 2.0 A-type Connector
Control Interface
No. Name Description
LAN LED Indicator The Green LAN LED indicates LAN status:
- Lights when link is established.
- Blinks when communicating with the server.
HDD LED
Indicator
Indicates the operational status of the Hard Disk
Drive (HDD). The Red LED Indicator lights when
HDD is being accessed
Power LED
Indicator
Indicates the power ON/OFF status.
Green – System is powered on.
Orange – Standby mode
Off – System is powered off.
Reset Button Press to restart your system.
Power Button Press the Power Button to turn the POS system
ON/OFF. The Power LED Indicator will display the
current power status of the POS system.
NOTE:
To avoid confusion with LAN port, the COM 5 port is protected with cover, remove
the cover before use.

PRODUCT OVERVIEW
6KP-5562 / KP-5564 Touch POS Terminal
1.4 Specification
Model Name KP-5562 KP-5564 KP-5568
System Main board IFP2-945GC
CPU Intel Celeron
440 2.0GHz Intel E2160 dual core 1.8GHz Intel E7400 core 2 Duo 2.8GHz
Chipset Intel 82945GC+ICH7
Main Memory 512MB DDRII, up to 2GB
Display Size 15” TFT-LCD with touch panel
Display Resolution 1024 x 768
HDD 2.5” SATA 160G (250G Option)
Expansion 1 x Compact Flash II slot
Network 10/100M/1G bps onboard Ethernet controller
OS Compatibility Windows XP/XPE, POS Ready
External I/O Interface
Serial Port 3 x External: COM1, COM2 (DB9), COM5 (RJ45), all with
5V/12V DC output selectable
Cash Drawer Port 1 x RJ 11 with DC 12V (single/dual)
Keyboard/Mouse Port 1 x PS/2
VGA Port 1 x VGA (DB15)
Audio Jack 1 x Line-out
Speaker 2 x Integrated 1.5 W stereo speaker
Ethernet Port 1 x RJ45 10/100 M/1G Base-T
Parallel Port 1 x Bi-directional Parallel
USB Port 5 x USB 2.0 Type A
DC output
1 x 12V/ 2.5A DC Jack
Optional Peripheral
Magnetic Card Reader ISO 7811 option 2/3 track
Finger Print 512dpi x 8bit gray scale
Capture area: 14.6 x 18.1 mm
i-button Dallas Key
Wireless LAN 802.11 b/g
Customer Display VFD/LCD customer display
Second Display TFT-LCD display/non-touch
Control / Indicator
Power Button 1
Reset Button 1
LED Indicators 3 (HDD / Power / LAN)
Powering
Power Supply AC 100V~240V/270W ATX power adapter

PRODUCT OVERVIEW
KP-5562 / KP-5564 Touch POS Terminal 7
Model Name KP-5562 KP-5564 KP-5568
Environment
EMC & Safety CE/FCC Class A
Operating
Temperature 5°C ~ 40°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 15%~80% RH
Storage Humidity 20% ~90% RH
Mechanical
Housing Color Cool White, Dark Gray
Construction ABS + SECC
Dimension (W x D x
H) 390 x 235 x 320 mm
Weight N.W. 8.9 kg

HARDWARE INSTALLATION
8KP-5562 / KP-5564 Touch POS Terminal
Chapter 2 Hardware Installation
Before starting any hardware configuration, ensure that the system is powered off and
the power cord is disconnected to prevent possible damage to the product.
2.1 Peripheral Installation
2.1.1 Magnetic Stripe Reader (MSR) Installation
An optional MSR can be installed in both right/left side of KP-5562/KP-5564.
Figure 1-a
Step 1 Remove the cover from the MSR extension slot.
Figure 1-b
Step 2 Connect the MSR cable correctly.
Figure 1-c
(*Default at right side)

HARDWARE INSTALLATION
KP-5562 / KP-5564 Touch POS Terminal 9
Step 3 Fix the MSR module in position with 2 screws.
Figure 1-d
ATTENTION
If the MSR doesn’t work properly, please refer to CH.6 Troubleshooting.
2.1.2 Integrated LCD/VFD Customer Display Installation
Step 1 Remove the customer display cover on the main unit.
Figure 2-a
Step 2 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 2-b, 2-c)
Figure 2-b Figure 2-c

HARDWARE INSTALLATION
10 KP-5562 / KP-5564 Touch POS Terminal
Step 3 Fix the customer display into the bracket and then fix them onto the main unit
with 2 screws. Plug the wafer connector to the COM 4 port with DC 5V on the
mother board as shown in the picture. (Figure 2-d, 2-e, 2-f, 2-g)
Figure 2-d Figure 2-e
Figure 2-f Figure 2-g
Step 4 Cover the screw holes with plastic lids and reinstall the rear cover.
(Figure 2-h, 2-i)
Figure 2-h Figure 2-i
ATTENTION
If the customer display doesn’t work properly, please refer to CH.6 Troubleshooting.

HARDWARE INSTALLATION
KP-5562 / KP-5564 Touch POS Terminal 11
2.1.3 Second Display Installation
Step 1 Tilt the main LCD to its horizontal position. (Figure 3-a)
Figure 3-a
Step 2 Remove the cable management and the customer display covers on the main
unit. Unfasten the 2 thumb screws off both the front and rear cover of the main
unit. (Figure 3-b, 3-c)
Figure 3-b Figure 3-c
Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e)
Figure 3-d Figure 3-e

HARDWARE INSTALLATION
12 KP-5562 / KP-5564 Touch POS Terminal
Step 4 Install the hinge with 4 screws. Fit the second display onto the hinge. (Figure 3-f)
Make sure that the 4 connection points are connected properly. (Figure 3-g)
Figure 3-f Figure 3-g
Step 5 Fit the top hinge cover and the upper hinge cover of the panel. (Figure 3-h)
Figure 3-h
Step 6 Fit the lower hinge cover of the panel and fix with 1 thumb screw.
(Figure 3-i, 3-j)
Figure 3-i Figure 3-j

HARDWARE INSTALLATION
KP-5562 / KP-5564 Touch POS Terminal 13
Step 5 Connect the VGA cable to the VGA port (DB15) and the power cable to the 12V
power output (DC jack). (Figure 3-k)
Figure 3-k
Step 6 Reinstall the front, the rear, and the cable management covers.
(Figure 3-l, 3-m)
Figure 3-l Figure 3-m
ATTENTION
If the second display doesn’t work properly, please refer to CH.6 Troubleshooting.

HARDWARE INSTALLATION
14 KP-5562 / KP-5564 Touch POS Terminal
2.2 Component Installation
2.2.1 Replacing the HDD
Step 1 Tilt the main LCD panel to its horizontal position. (Figure 4-a)
Figure 4-a
Step 2 Unfasten the 2 thumb screws off the front cover of the main unit.
(Figure 4-b)
Figure 4-b
Step 3 Disconnect the SATA 1 and SATA power cables from the HDD. Unfasten 1
mounting thumb screw that holds the HDD bracket in place. (Figure 4-c, 4-d)
Figure 4-c Figure 4-d
Step 4 Unfasten 4 screws from the HDD bracket to remove the HDD and replace with a
new one.