AQUAPHOR RO-31 User manual

AQUAPHOR
RO-31(DWM-31)
DRINKING WATER MACHINE
WATER FILTERS
Instruction manual
LLC "Aquaphor", Russia
41
31

Click & Turn (Easy to use). RF Patent No. 2333779.
Easy replacement of cartridges. Clean and safe service.
STC (Safe To Consume) (Absolute Safety)
2
DWM is a new category of professional home appliances that allows obtaining physiologically relevant
drinking water of PREMIUM CLASS regardless of quality of the source water.
Aquaphor DWM is a combination of the world's best achievements in water treatment and Aquaphor’s
technologies.
1. LIST OF PARTS
No. Name Qty
1. Collection bowl with cover and float
2. Shutoff
3. Mineralizer
4. Manifold unit assembly
5. Replacement cartridges
5.1 Replacement filter cartridge K5 (or collapsible replacement filter cartridge KP5)
5.2 Replacement filter cartridge K2
5.3 Membrane cartridge
6. Water connections
- blue - supply (1.2 m)
- red - drainage (1.3 meters) with built-in flow restrictor
7. Tube tip
8. Connection assembly
9. Stand with clip and stopper
10. Drain clamp
11. Rinsing cap
12. Fittings
13. Instruction manual
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 pc.
1 set
1 set
1 pc.
1 set
1 pc.
Аqualen™ Patent No. 20704036 (RF).
Unique ion-exchange fiber. Effectively and permanently removes heavy metals.
CFB (CarbFiber Block) RF Patent No. 2282494.
Carbonblock with Aqualen™ completely removes chlorine, organic substances, and
carcinogens. Absorbs free radicals.
DWAY (DOUBLE WAY) The unique technology of water conditioning and optimizing of the
Materials are certified for contact with drinking water and food.
Figure 1
1
342
5
pH balance and trace elements.

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2. INTRODUCTION
3. MAIN UNITS AND OPERATING PRINCIPLES OF DWM (Fig. 1):
4. TECHNICAL FEATURES
Dimensions of the working unit (height × length × width)
Located under sink 265 × 365 × 100 mm
Dimensions of the collection bowl (length × width × height)
Located on tabletop 280 × 265 × 110 mm
Dimensions of the shutoff device (length × width × height)
Dimensions of the mineralizer (length × width × height)
Minimum operating pressure
Pressure of water supply system is not higher than
Water temperature
Filling time of the collection bowl (at the pressure of 0.3 MPa)
110 × 200 × 45 mm
40 × 40 × 51 mm
0.15 MPa (1.5 atm)
0.63 MPa (6.5 atm)
+5 to + 38° C
15-60 minutes
(depending on the water
temperatureand salinity)
Purified water and drainage water ratio (with water temperature at the DWM inlet
at least +20°C and pressure not less than 0.2 MPa)(1:4–1:6)
Unit weight does not exceed 5 kg
Drinking Water Machine Aquaphor RO-31 (DWM-31) (hereinafter DWM) is made by "Aquaphor"
(Russia, Saint Petersburg).
The DWM is intended for drinking water purification from mechanical and colloidal particles, organic
impurities, bacteria, hardness salts, as well as for mineralization. DWM eliminates extraneous taste, odor
and color of the water in terms of municipal and local water supply systems by fulfilling the requirements
set forth in this manual.
The DWM materials are safe, non-toxic and do not release into the water substances harmful to human
health and the environment. The DWM meets the hygiene requirements and the requirements of TR
3697-002-50056997-2001.
Manifold assembly consists of a body with three fixed manifolds for connecting replacement filter
cartridges and automation valves, and has holes for wall mounting.
Water treatment unit (1) provides pre-cleaning and preparation of water for the membrane separation
stage. The unit comprises a replacement cartridge K5 (collapsible replacement cartridge KP5) (installed
first downstream of water) and replacement cartridge K2 (installed second). Preparation unit purifies the
water from coarse dispersion, active chlorine, oil products, phenols, pesticides, heavy metals and
chloroform.
Membrane cartridge (2)
In this cartridge, water is divided into two streams: one of them is absolutely clean and ready for further
processing, and another one is drainage water, which contains all the unwanted impurities.
Collection bowl for pure water (3)
When connecting the tip to the Collection bowl, the water begins to flow into the bowl. After the bowl is
filled and the float is risen up, the water supply and the tip are automatically disconnected. If you want to
stop filling the bowl ahead of schedule, just click on the button located on the top of the cover.
Shutoff (4)
The shutoff is designed to automatically shut off the clear water supply into open containers.
Mineralizer (5)
The mineralizer shall be set in the clean water collection bowl or on the shutoff device. It is designed for water
conditioning and optimizing the balance of mineral elements. The purified water interacts with specially
prepared subcrystalline "pearl dolomite", which is a mixture of natural minerals of calcium and magnesium. In
addition, the pH level of the water is automatically risen to a physiologically ideal value of pH = 7.
The concentration of calcium and magnesium ions in the produced water is from 0.2 to 0.5 meq/l. This
water has beneficial effects on our body and provides autoregulation of physiological processes in the
human body.

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5. DWM INSTALLATION GUIDE*
* Manufacturer reserves the right to use the components of similar design
Installing the connection assembly (Fig. 3)
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Cold water supply
Figure 2
Figure 3
ATTENTION! The DWM installation must be carried out by experts with permission to do plumbing works.
ATTENTION! Before installation, measure the waterline pressure and, if it exceeds 0.63 MPa (6.5 atm), put
the pressure regulator with non-flow working mode (not supplied in the standard equipment).
Determine the convenient location for the clean water tip, working unit, installation location for the
connection assembly to the water supply and drain clamp.
Note that the water connections come through freely, without bending.
Free connection parts must be fixed in such way so that they cannot be damaged or pulled out of the
sockets by foreign bodies.
The DWM must be distanced or isolated from heat sources (such as dishwashers and washing machines,
cookers, boilers, hot water pipes, etc.).
Install the collection bowl in the place, where the water pouring over the edges cannot lead to undesirable
consequences (for electrical appliances, not water-resistant surfaces, etc.).
Turn off the water.
Open the kitchen mixer to relieve the
pressure in the waterline.
Connect the connection assembly to the
waterline.
If necessary, use a FUM tape to seal the male
thread of the connection assembly.
Connect the tube JG 1/4”. In order to do this,
remove the clip under the plastic bushing;
insert a pre-dampened end of the tube into
the bushing fitting all the way to the depth of
about 20 mm and install the clip into place.
Check the holding strength of the tube fixing:
the tube should not be removable by a force
of 8-10 kgf applied.

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Install the manifold assembly
Installation of the drain clamp (Fig. 5)
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Installation of clean water tip with a stand
and a stopper (Fig. 4)
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Figure 4
Figure 5
1
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4
5
6
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Drill a hole in the sink (tabletop) with diameter of 12
mm.
Place the rubber gasket (2) in the bottom of the
stand (1)
Insert the threaded shank of the stand into the hole
in the tabletop.
At the bottom of the tabletop, put a plastic (3) and
metal lock (4) washers on the threaded shank and
screw the nut (5).
Insert the free end of the tube extending from the
clean water tip into the stand hole (1).
At the bottom of the tabletop, put the bushing (6),
and then the collet (7) on the free end of the plastic
tube. The recommended distance from the end of the
threaded shank (1) to the bushing (6) is about 600
mm.
It is recommended to install the clamp on the
drainage line in front of the siphon (the drain clamp
fits to most drainage lines with diameters of about
40 mm).
Remove the protective film from the gasket (1).
Glue the gasket (1) on the inside of the clamp, so that
the gasket hole aligns with the hole in the yoke
socket.
Install the clamp on the drain line and tighten the
bolts (2).
The bolts should be tightened evenly so the two
clamps are parallel.
Drill a hole with a diameter of 7 mm through the
clamp fitting.
Put the plastic nut on the free end of the drain tube
JG (red) and insert the tube into the drain hose clamp
for 20-30 mm, then screw the nut on the fitting.
Fix the manifolds so that after installing of the cartridges, there is a gap of at least 50 mm between the
lowest point of the cartridges and the floor.
This is necessary for the convenience of changing the filter cartridges and installing the drainage tube.
Pay attention to the supply tubes coming through freely and without bending.

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6. Starting of the DWM
To start the DWM, one must connect the supply tubes and carry out therinsing of cartridges.
Step 1 - Connect the supply tubes as shown in Figure 2.
the blue tube - from the connection assembly to the inlet manifold assembly;
the red tube - from the drain clamp to the drain fitting of the manifold assembly;
the white double tube - from the clean water tip to the outlet fitting of the manifold assembly.
How to connect the tubes (Fig. 6a)
Disconnecting the tubes (Fig. 6b)
Step 2 - Install the filter cartridges •
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Figure 6a
Figure 7
Figure 6b
Position of the cartridges in the DWM
For rinsing For operation
Figure 8
Rinsing cap
ль
Pull out the locking clip from under the plastic bushing,
insert a pre-dampened end of the tube into the fitting
bushing until it stops at a depth of about 15 mm, and
install the clip into the place.
Check the holding strength of the tube fixing:
the tube should not be removable by a force of 8-10 kgf
applied.
To disconnect the tube, pull out the locking clip from
under the plastic bushing, and then pull the tube by
clicking on the end of the plastic bushing.
Remove the shrink film and transport seals (if
any) from the cartridges.
Make sure that the inner surfaces of the
connecting flanges of the cartridges are clean
(no coal dust, etc.).
In case of dust, rinse the flange under running
water.
In accordance with (Fig. 8) "Position of the
cartridges in the DWM ", install the cartridges in
the "rinsing" position (the rinsing cap shall be
located under the lid of the water purifier - see.
Fig 1). In order to do this, insert the cartridge
into the corresponding manifold and turn it
clockwise until it clicks (Fig. 7).
To disconnect the cartridge, press the lock
button and rotate the cartridge
counterclockwise.

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Figure 9
Figure 10
Step 3 - Installation of the mineralizer
Mineralizer can be optionally installed into the clean water collection bowl or on the shutoff device.
Installation of the mineralizer in the collection bowl
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Installing of the mineralizer on the shutoff device
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Step 4 - Rinse the DWM
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ATTENTION! Do not drink the water, which was obtained in the result of rinsing.
Remove the cover of the collection bowl.
Insert the mineralizer in the bracket of the collection bowl aligning the tabs on the mineralizer with the
slots in the bracket, and turn it all the way counterclockwise, as shown in Fig. 9.
Put the cover of the collection bowl with the mineralizer set back to the place.
Insert the mineralizer in the bottom of the shutoff device aligning tabs on mineralizer with the slots on
the bottom and turn it all the way counterclockwise, as shown in Fig. 10.
Open the inlet valve;
Insert the tip into the shutoff slot (Fig. 12 a) holding it over the sink;
Holding the tip in one hand, put the shutoff device into the sink and leave the water draining out from
the water purifier for 60 minutes;
Disconnect the tip from the shutoff device by clicking on the button at the end face of the shutoff device
(Fig. 12b);
Close the inlet valve;
Install the cartridges in the "operation" position;
Open the inlet valve;
Insert the tip into the cover slot of the collection bowl;
Wait for the water to fill the collection bowl and flush it;
Repeat the last procedure 2 times.
At the last stage of preparing drinking water of the premium class, a natural mineral is used in
RO-31 (DWM-31) allowing to achieve the necessary strict dosing of nutrients in the purified water.
However, since the mineral is quite fragile, a certain amount of dust can be formed during transportation,
which must be washed off at the first start of the water purifier.
During the first week of operation, check the DWM for leaks every day. In the first week of the water purifier
operation, there may be a noise associated with the release of air from the interior of the water purifier
when switching automatic valve. After some time, this process will stop. This is not a malfunction.

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Figure 12a Figure 12b Figure 13a Figure 13b
Figure 14a Figure 14b
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Figure 11a Figure 11b
7. Operation of the DWM
Removing the cover of the collection bowl (Fig. 12a, 12b)
ATTENTION! For proper operation of the DWM, it is not allowed to create tension of the tube while filling
thecollection bowl with water.
ATTENTION! Do not drop the bowl.
Shutoff device operation
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When connecting the tip to the collection bowl, water starts flowing.
After the water is filled and the float is risen up, the tip is automatically disconnected.
If you want to stop the filling of water into the bowl ahead of schedule, just press the button located on the
top of the bowl cover.
Return the nose into the cradle not later than 1 hour after the start of filling the collection bowl with water.
Fig. 11 and 11b show the correct and incorrect placement of the tube and the collection bowl during filling
with water.
At the wrong positioning of the tube, the tip’s automatic shut-off system may be denied, in the result of
which spillage is possible.
Pull the front of the cover
(in the nozzle) upward to
form the small gap between
the cover and the machine
as shown in (Fig. 12a).
Press down your thumb on
the back of the cover until it
moves forward, as shown in
(Fig. 12b).
Put the shutoff all the way into the neck of the bowl (e.g. bottle, Fig. 13a), or a vessel wall (e.g. pot, Fig.
13b).
Make sure that the shutoff is securely latched (Fig. 14a, 14b).
Insert the tip into the hole of the shutoff (Fig. 14a).
Wait for filling the bowl with clean water before the automatic shutting off of the water supply and
disconnecting the tip.
Disconnect the shutoff from the bowl.
If you want to stop filling the bowl ahead the schedule, click on the button at the end of the shutoff (Fig.
14b).

Press
Figure 15a
Figure 15f
Figure 15b Figure 15c Figure 15d
8. SYSTEM MAINTENANCE
The service life of the membrane cartridge depends on the efficiency of water preparation unit.
Therefore, it is very important to replace the filter cartridges timely.
To replace the replacement cartridges:
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To replace the removable element PP5 (55/265 for cold water) in the cartridge KP5 (newdesign from2014):
For replacement of the membrane element:
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ATTENTION! If the DWM is not sealed, immediately shut off the water in front of it and check the
installation of cartridges.
•Rinse the new cartridges according to Step 4, Chapter 6 of this manual.
In case of replacement of:
- filter cartridge K5 (or collapsible cartridge KP5) and cartridge K2 – rinsing is unnecessary.
- membrane cartridge – perform a complete rinsing procedure (step 4).
- mineralizer – fill and empty the collection bowl for one time.
Close the inlet valve and connect the tip to the collection bowl in order to relieve pressure.
Press to stop and hold the lock button, turn the used filter cartridge counterclockwise and remove it.
Remove the new cartridge shrink film;
Insert a new cartridge into the manifold assembly until it stops and turn the cartridge clockwise gently
pressing on it until it clicks.
Open the inlet valve and make sure that the DWM is leak-tight.
Click on the lock of the filter cartridge all the way and unscrew the nut counterclockwise holding it in this
position (it is unnecessary to keep the lock pressed after turning the nut at the angle of more than 5°) (Fig.
15a).
Pull the cover and remove the used filter element from the machine (Fig. 15b).
Remove the cover by pulling down the used filter element (Fig. 15c).
Remove the heat shrinkable tape from the new filter element.
Having pre-washed the cartridge under running water assembly, assemble the filter cartridge in the
reverse order aligning the protrusion on the cover with the slot in the cartridge (Fig. 15d).
Close the inlet valve and connect the tip to the collection bowl to relieve the pressure.
Press to stop and turn the membrane cartridge counterclockwise holding the lock button, then remove it.
Click on the stopper of the membrane cartridge to stop and unscrew the nut counterclockwise holding it
in this position (it is unnecessary to keep the lock pressed after turning the nut at the angle of more than
5°) (Fig. 15a).
Pull the cover and remove the membrane element from the machine (Fig. 15b).
Remove the cover by pulling down the membrane element (Fig. 15b, 15c).
Remove the heat shrinkable tape from the new membrane element.
Having pre-washed the cartridge under running water, assemble the membrane cartridge in the reverse
order aligning the protrusion on the cover with the slot in the cartridge Fig. 15f.
Insert the cartridge into the manifold assembly until it stops and turn the cartridge clockwise gently
pressing on it until it clicks.
Open the inlet valve and make sure that the DWM is leak-tight.
9

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9. STORAGE AND TRANSPORTATION
10. SAFETY
Pay attention!
During installation:
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Operating:
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The membrane cartridge is supplied in sealed packaging. Having opened the package, store the membrane
cartridge for no longer than 3 days. Do not expose the membrane cartridge to high and low temperatures, direct
sunlight. It is prohibited to turn the DWM over,hit it and expose to mechanical influences.
The DWM is transported by all kinds of covered vehicles.
Dispose in accordance with environmental, sanitary and other requirements established by national standards
of environmental protection and sanitary-epidemiological well-being of the population.
It is not recommended to carry out the connection of the DWM to the water mains by yourself.
This work should be performed by a specialist authorized to conduct this type of work.
The manufacturer is not liable for the improper DWM connection to the water supply, as well as for the result
of this work.
The user is responsible for the shortcomings of this work, as well as for damage to health or property of the
useror other persons in the result of shortcomings ofhis work.
Do not replace the supplied connection assembly with a connection assembly of any other model.
The DWM is designed for purification and softening corresponding to SanPin 2.1.4.1074-2001 Drinking
water.
When installing the DWM out of central drinking water supply, it is recommended to analyse the raw water
in order toto meet the requirements SanPin 2.1.4.1074-2001.
If the source water does not meet the requirements of SanPin 2.1.4.1074-2001, service life of the
pre-filtration cartridge and membrane cartridge shall be significantly reduced.
If the source water does not comply with the requirements of SanPin 2.1.4.1074-2001, it is recommended to
install an additional water treatment system (iron filter, softener, dechlorinators, disinfection systems,
mechanical cleaning, etc.).
After DWM installation, check the purified water.
In the future, to ensure the proper operation of the DWM, the purified water should be checked about once a
year.
In case of unsatisfactory results of the analysis, do notdrink the water, but contact your service provider.
Although DWM capable of retaining bacteria and viruses that may be present in the source water, it is
recommended to use the system with the water microbiologically safe.
Do not use the water of unknownquality, without additional disinfection.
Use the DWM only for treating water from a cold water supply system.
If the ambient temperature during operation of the DWM reaches 38°C and higher, the DWM must be
disconnected from the cold water line until the temperature drops.
If you know that the DWM will not be used within the day or longer (for example, when leaving for summer
cottage), it must be disconnected from the cold water mains (connection assembly shall be turned off).
If you do not use the DWM more than for two weeks, collect and flush the water from the collection bowl and
allow it to be filled again.
Avoid freezing of the DWM, as well as direct sunlight, contact with hot objects, including hot water piping
and heating.
Avoid bumps and falls.
Purified water is not subject to long-term storage.
We recommend using fresh filtered water.

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The data are given at the rate of consumption of 10-12 litres of water per day by a family of 3-4 people.
Attention:
Name Service life
K5 replaceable element PP5 (55/265 for cold water)3-4 months *
K2 3-4 months *
membrane element 1.5-2 years. **
mineralizer 6 months.
11. MANUFACTURER'S WARRANTY
The manufacturer guarantees that the DWM complies with the TS requirements 3697-002-50056997-2001
provided that the user observes installation, operation, transportation and storage conditions provided in
this data sheet.
No complaints are accepted by the DWM when having an external mechanical, thermal or chemical
damage.
Service life of the DWM manifold assembly and membrane cartridge is 5 years from the date of sale.
The service life of lead pipes is 3 years from the date of sale.
The service life of the collapsible cartridge KP5 is 5 years from the date of sale.
The service life of the filter cartridges and elements:
* Depending on the amount of impurities in the water, the service life (resource) of the water treatment
cartridges may vary (may be shorter or longer than the standard service life).
The service life (resource) of the modules is specified for usage of the water that corresponds to SanPin
requirements.
If the water supplied into the purifier water does not meet the SanPin requirements and has a high content
of solids, the replacement cartridge K5 (collapsible replacement cartridge KP5) and replacement cartridge
K2 shall be changed every 1-2 months.
** Service life of membrane element is directly dependent on the operation of pre-treatment cartridges.
Please replace filter cartridges timely.
Warranty period of the DWM (except for filter cartridges and the membrane element) is 1 year from the date
of sale.
Shelf life of the DWM before operation is 1.5 years at temperatures between +5°C to +38°C without
breaking the packaging.
If there are claims about the DWM operation, please contact the dealer or to the manufacturer.
The manufacturer is not responsible for the quality of the DWM installation.
Claims related to the DWM installation should be addressed to specialists who carried out the installation.
The manufacturer is not liable for the DWM failure caused by the untimely replacement of the filter
cartridges.
The manufacturer is not responsible for the DWM operation and the possible consequences if:
- the DWM or its components are damaged externally;
- the instruction of the manual were not conformed to when connecting and operating.

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Malfunction Reason Elimination method
Collection bowl fills too
slowly or does not fill at all
Water preparation unit
cartridges have clogged
Water preparation unit
cartridge replacement
Membrane element in the
membrane cartridge has clogged
Replacement of the membrane
element
Faulty membrane valve Contact the customer service
Connection assembly valve
is closed
Open the connection assembly
valve
Low inlet pressure Installation of boost pump for
the whole apartment or
separately for the filter
A foreign object in one of the
lead tubes
Contact the customer service
Collection bowl is full, but the
water continues to flow into
the drainage
Faulty automatic valve Contact the customer service
Water preparation unit
cartridges have clogged
Membrane element of the
membrane cartridge has clogged
Water preparation unit
cartridge replacement
Replacement of the membrane
element
No water drainage Restrictor (drainage flow
restrictor) has clogged
Contact the customer service
Appendix
Malfunction Table

Warranty repair voucher for Aquaphor RO-31 (DWM-31)
RO-31 (DWM-31) (K5, K2, membrane cartridge)
RO-31 (DWM-31) (WP5, K2, membrane cartridge)
Serial number
Date of sale
Shop stamp on sale
Seller’s signature
The warranty period is 1 year from the date of sale
Installation certificate
Installation of Aquaphor RO-31 (DWM-31) carried out:
Name of the organization carried out the installation
Surname
Name of the installer
Installer’s signature
Customer's signature
Firms involved in installation, warranty and service
Manufacturer: LLC "Aquaphor" (ООО «Аквафор»), Russia, Saint Petersburg (Россия, 197110,
Санкт-Петербург, Пионерская ул., 27 лит. A).
www.aquaphor.ru
The manufacturer reserves the right to make improvements in the design of Aquaphor DWM without
reflecting them in the passport.
Date of manufacture/QCD Stamp

AQUAPHOR
Westaqua-Distribution OÜ
Pärnu mnt. 139D/2, 11317 Tallinn, Estonia
www.aquaphor.com
AQUAPHOR