Argox X-2300 User manual

X-2300/X-3200 Series
Technical Manual
Rev.1.05

X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11
Argox Information Co., Ltd. 2
Table of contents
1. GENERAL INTRODUCTION ---------------------------------------------------------------------------- 5
1.1. Scope ----------------------------------------------------------------------------------------------------------------------------------------------5
1.2. Printer description-----------------------------------------------------------------------------------------------------------------------------5
1.3. Related manuals -------------------------------------------------------------------------------------------------------------------------------5
2. PRINTER SPECIFICATION------------------------------------------------------------------------------ 6
2.1. Printing--------------------------------------------------------------------------------------------------------------------------------------------6
2.2. Media and Ribbon -----------------------------------------------------------------------------------------------------------------------------7
2.3. Fonts-----------------------------------------------------------------------------------------------------------------------------------------------8
2.4. Bar code ---------------------------------------------------------------------------------------------------------------------------------------- 10
2.5. Graphic------------------------------------------------------------------------------------------------------------------------------------------ 11
2.6. Electrical and Operating environment ------------------------------------------------------------------------------------------------- 11
2.7. Physical dimension -------------------------------------------------------------------------------------------------------------------------- 11
2.8. Agency list-------------------------------------------------------------------------------------------------------------------------------------- 11
2.9. Communication------------------------------------------------------------------------------------------------------------------------------- 12
3. CONTROLS AND INDICATORS ----------------------------------------------------------------------15
3.1. Front panel------------------------------------------------------------------------------------------------------------------------------------- 15
3.2. LCD Setting------------------------------------------------------------------------------------------------------------------------------------- 17
3.2. Rear panel-------------------------------------------------------------------------------------------------------------------------------------- 22
4. OPTIONS ----------------------------------------------------------------------------------------------------25
4.1. Cutter mechanism --------------------------------------------------------------------------------------------------------------------------- 25
4.2. Dispenser and Rewinder ------------------------------------------------------------------------------------------------------------------- 25

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4.3. Super (Add-on) Card------------------------------------------------------------------------------------------------------------------------- 25
4.4. External Media Stacker--------------------------------------------------------------------------------------------------------------------- 25
4.5. Argox Scanner--------------------------------------------------------------------------------------------------------------------------------- 25
4.6. Argokee----------------------------------------------------------------------------------------------------------------------------------------- 25
5. SETUP and DIAGNOSITC --------------------------------------------------------------------------26
5.1. Inlet power voltage and grounding ----------------------------------------------------------------------------------------------------- 26
5.2. Perform the self test ------------------------------------------------------------------------------------------------------------------------ 26
5.3. Perform the curves -------------------------------------------------------------------------------------------------------------------------- 31
5.4. Printer reset ----------------------------------------------------------------------------------------------------------------------------------- 33
6. CALIBRATION AND ADJUSTMENTS---------------------------------------------------------------34
6.1. Media sensor position adjustment------------------------------------------------------------------------------------------------------ 34
6.2. Media sensor calibration ------------------------------------------------------------------------------------------------------------------ 35
6.3. Print head pressure adjustment --------------------------------------------------------------------------------------------------------- 36
6.4. Print head print line adjustment--------------------------------------------------------------------------------------------------------- 38
6.5. Ribbon tension adjustment --------------------------------------------------------------------------------------------------------------- 40
6.6. Printing wrinkle adjustment -------------------------------------------------------------------------------------------------------------- 42
7. OPTIONAL PARTS INSTALLATIONS---------------------------------------------------------------44
7.1. Cutter Installation---------------------------------------------------------------------------------------------------------------------------- 44
7.2. Dispenser/Rewinder installation and adjustment ---------------------------------------------------------------------------------- 48
8. FIRMWARE UPGRADING ------------------------------------------------------------------------------52
8.1. Upgrade Firmware in Normal Case------------------------------------------------------------------------------------------------------ 52
8.2. How to Transferring Emulation ---------------------------------------------------------------------------------------------------------- 54

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8.3. Upgrade firmware in crashed case ------------------------------------------------------------------------------------------------------ 55
8.4. Verification ------------------------------------------------------------------------------------------------------------------------------------ 55
9. MAINTENANCE AND TROUBLE SHOOTING ----------------------------------------------------56
9.1. Printer status indication-------------------------------------------------------------------------------------------------------------------- 56
9.2. Trouble Shooting----------------------------------------------------------------------------------------------------------------------------- 58
9.3. Clearance--------------------------------------------------------------------------------------------------------------------------------------- 62
9.4. Replacement ---------------------------------------------------------------------------------------------------------------------------------- 63
9.5. Cutter with paper jam ---------------------------------------------------------------------------------------------------------------------- 68
10. OPERATIONAL THEOREM---------------------------------------------------------------------------70
10.1. System block diagram--------------------------------------------------------------------------------------------------------------------- 70
10.2. Main board block diagram and description ----------------------------------------------------------------------------------------- 72
10.3. Panel board block diagram and description ---------------------------------------------------------------------------------------- 75
10.4. Sensor board diagram and description----------------------------------------------------------------------------------------------- 76
10.5. Wiring diagram------------------------------------------------------------------------------------------------------------------------------ 77

X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11
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1. GENERAL INTRODUCTION
1.1. Scope
This manual contains the information necessary for the proper maintenance of
X-2300/X-3200 series printer of ARGOX. Most of the information included relates to
hardware and mechanical parts.
1.2. Printer description
The ARGOX X-2300/X-3200 series printer is a high-performance low-cost direct
thermal and thermal transfer label printer. Its user-friendly design and affordable price
set new standard for the heavy duty label printer in retail, office and industrial
applications. The printer is designed with the most efficient memory management
technology -True Speed, prints up to 5 or 6 inches /second when bundled with its smart
printer driver, the user can easily print a label by using any Windows applications, e.g.
Microsoft Word, Bar Tender, Printer Utility and Font Utility under Windows
2000/NT/XP/Vista/7. All popular bar codes and fonts are resident in the printer memory
to handle versatile application .It also provide a PS/2 keyboard interface for standalone
operation which enables the user to control the printer by using a simple PS/2
keyboard .
The solidly designed mechanism allows quick and easy media and ribbon loading. The
optional Dispenser and Cutter provide the alternatives of fan-fold label and continuous
media handling.
1.3. Related manuals
User’s Manual
Programmer’s Manual
Ethernet User’s Guide
Font Utility Manual

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2. PRINTER SPECIFICATION
2.1. Printing
Model
X-2300
X-2300E
X-3200
X-3200E
Emulation
PPLA/PPLB and PPLZ
Resolution
203 DPI (8 dots/mm)
300 DPI (12 dots/mm)
Interface
RS232, USB,
CENTRONICS,
PS/2,
RS232, USB,
CENTRONICS,
Ethernet, PS/2,
RS232, USB,
CENTRONICS,
PS/2
RS232, USB,
CENTRONICS,
Ethernet, PS/2,
Print method
Thermal transfer and direct thermal
Max print width
Max 4.09" (104mm)
Max 4.16" (105.7mm)
Max print length
Max 100" (2540mm)
Max 50" (1270mm)
Print speed
Up to 6” (152.4mm) per second
Up to 5” (127mm) per second
Memory
16M bytes DRAM (13M user available),
8M bytes FLASH (6M user available)
Ribbon
Ribbon wound ink-side in or ink-side out available
Media Sensors
Reflective (movable) x 1, See-through (movable) x 1,
Head Open Switch x 1
RTC
RTC on board
(with CR2032 battery; 3V)
CPU
32 bit RISC microprocessor
Panel
3 LEDs, 3 buttons
Display
Type 1: LCD Display 16 characters x 2-lines
Type 2: LCD Display 18 characters x 2-lines or 9 Chinese word x 2-line

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2.2. Media and Ribbon
Item
Description
Media size
Max width 4.4” (112 mm)
Min width 1” (25.4 mm)
Thickness .0025”~. 01” (.0635mm ~. 254mm)
8”(203mm) OD on a 3”(76mm) ID core
7”(178mm) OD on a 1.5”(38mm) ID core
Ribbon type
Wax, Wax/Resin, Resin
(Ribbon wound ink-side in or ink-side out)
Ribbon size
Ribbon width –1"~4” (25.4~101.6mm)
Ribbon roll –max OD 3” (76 mm)
Ribbon max length –WAX 360M, Resin 300M
Core size - ID 1” core (25.4 mm)
Media type
Roll-feed, die-cut, continuous, fan-fold, tag, ticket in thermal paper or
plain paper

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2.3. Fonts
2.3.1. Internal Font
Programming
Language
PPLA
Internal fonts
9 fonts with different point size
6 fonts with ASD smooth font.
Courier font with different symbol sets.
Symbol sets
(Code pages)
Courier font symbol set: Roman-8, ECMA-94, PC, PC-A, PC-B, Legal, and PC437
(Greek), Russian.
Font size
1x1 to 24x24
Character rotation
0, 90, 180, 270 degree, 4 direction rotation
Programming
Language
PPLB
Internal fonts
5 fonts with different point size
Symbol sets
(Code pages)
8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866,
737,851,869, 1252, 1250, 1251, 1253, 1254, 1255
7 bits code page: USA, BRITISH, GERMAN, FRENCH, DANISH, ITALIAN,
SPANISH, SWEDISH and SWISS.
300dpi printer models support Code page 437, 850, 852, 860, 863, 865, 1254
only.
Font size
1x1 to 24x24
Character rotation
0, 90, 180, 270 degree, 4 direction rotation
Programming
Language
PPLZ
Internal fonts
8 (A~H) fonts with different point size.
8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can’t scale).
1 (0) font with scaling point size.
Symbol sets
(Code pages)
USA1, USA2, UK, HOLLAND, DENMARK/NORWAY,
SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY,
SPAIN, MISC, JAPAN, IBM850.
Font size
1x1 to 10x10

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Character rotation
0, 90, 180, 270 degree, 4 direction rotation

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2.4. Bar code
Programming
Language
PPLA
PPLB
PPLZ
1 Dimensional
Bar Codes
Code 39
UPC-A
UPC-E
Code 128 subset A/B/C
EAN-13
EAN-8
HBIC
Codabar
Plessey
UPC2
UPC5
Code 93
Postnet
UCC/EAN-128
UCC/EAN-128 K-MART
UCC/EAN-128 Random
Weight
Telepen
FIM
Interleave 2 of 5
(Standard/with modulo 10
checksum/with human
readable check digit/with
modulo 10 checksum &
shipping bearer bars)
GS1 Data bar (RSS)
Code 39
UPC-A
UPC-E
Matrx 2 of 5
UPC-Interleaved 2 of 5
Code 39 with check sum digit
Code 93
EAN-13
EAN-8 (Standard, 2 /5digit
add-on)
Codabar
Postnet
Code128 subset A/B/C
Code 128 UCC (shipping
container code)
Code 128 auto
UCC/EAN code 128 (GS1-128)
Interleave 2 of 5
Interleaved 2 of 5 with check
sum
Interleaved 2 of 5 with human
readable check digit
German Postcode
Matrix 2 of 5
UPC Interleaved 2 of 5
EAN-13 2/5 digit add-on
UPCA 2/5 digit add-on
UPCE 2/5 digit add-on
GS1 Data bar (RSS)
Code39
UPC-A
UPC-E
Postnet
Code128 subset A/B/C
Interleave 2 of 5
Interleaved 2 of 5 with check
sum
Interleaved 2 of 5 with human
readable check digit
Code 93
Code 39 with check sum digit
MSI
EAN-8
Codabar
Code 11
EAN-13
Plessey
GS1 Data bar (RSS)
Industrial 2 of 5
Standard 2 of 5
Logmars
2 Dimensional
Bar Codes
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode