Argox X-2300 User manual

X-2300/X-3200 Series
Technical Manual
Rev.1.05

X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11
Argox Information Co., Ltd. 2
Table of contents
1. GENERAL INTRODUCTION ---------------------------------------------------------------------------- 5
1.1. Scope ----------------------------------------------------------------------------------------------------------------------------------------------5
1.2. Printer description-----------------------------------------------------------------------------------------------------------------------------5
1.3. Related manuals -------------------------------------------------------------------------------------------------------------------------------5
2. PRINTER SPECIFICATION------------------------------------------------------------------------------ 6
2.1. Printing--------------------------------------------------------------------------------------------------------------------------------------------6
2.2. Media and Ribbon -----------------------------------------------------------------------------------------------------------------------------7
2.3. Fonts-----------------------------------------------------------------------------------------------------------------------------------------------8
2.4. Bar code ---------------------------------------------------------------------------------------------------------------------------------------- 10
2.5. Graphic------------------------------------------------------------------------------------------------------------------------------------------ 11
2.6. Electrical and Operating environment ------------------------------------------------------------------------------------------------- 11
2.7. Physical dimension -------------------------------------------------------------------------------------------------------------------------- 11
2.8. Agency list-------------------------------------------------------------------------------------------------------------------------------------- 11
2.9. Communication------------------------------------------------------------------------------------------------------------------------------- 12
3. CONTROLS AND INDICATORS ----------------------------------------------------------------------15
3.1. Front panel------------------------------------------------------------------------------------------------------------------------------------- 15
3.2. LCD Setting------------------------------------------------------------------------------------------------------------------------------------- 17
3.2. Rear panel-------------------------------------------------------------------------------------------------------------------------------------- 22
4. OPTIONS ----------------------------------------------------------------------------------------------------25
4.1. Cutter mechanism --------------------------------------------------------------------------------------------------------------------------- 25
4.2. Dispenser and Rewinder ------------------------------------------------------------------------------------------------------------------- 25

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4.3. Super (Add-on) Card------------------------------------------------------------------------------------------------------------------------- 25
4.4. External Media Stacker--------------------------------------------------------------------------------------------------------------------- 25
4.5. Argox Scanner--------------------------------------------------------------------------------------------------------------------------------- 25
4.6. Argokee----------------------------------------------------------------------------------------------------------------------------------------- 25
5. SETUP and DIAGNOSITC --------------------------------------------------------------------------26
5.1. Inlet power voltage and grounding ----------------------------------------------------------------------------------------------------- 26
5.2. Perform the self test ------------------------------------------------------------------------------------------------------------------------ 26
5.3. Perform the curves -------------------------------------------------------------------------------------------------------------------------- 31
5.4. Printer reset ----------------------------------------------------------------------------------------------------------------------------------- 33
6. CALIBRATION AND ADJUSTMENTS---------------------------------------------------------------34
6.1. Media sensor position adjustment------------------------------------------------------------------------------------------------------ 34
6.2. Media sensor calibration ------------------------------------------------------------------------------------------------------------------ 35
6.3. Print head pressure adjustment --------------------------------------------------------------------------------------------------------- 36
6.4. Print head print line adjustment--------------------------------------------------------------------------------------------------------- 38
6.5. Ribbon tension adjustment --------------------------------------------------------------------------------------------------------------- 40
6.6. Printing wrinkle adjustment -------------------------------------------------------------------------------------------------------------- 42
7. OPTIONAL PARTS INSTALLATIONS---------------------------------------------------------------44
7.1. Cutter Installation---------------------------------------------------------------------------------------------------------------------------- 44
7.2. Dispenser/Rewinder installation and adjustment ---------------------------------------------------------------------------------- 48
8. FIRMWARE UPGRADING ------------------------------------------------------------------------------52
8.1. Upgrade Firmware in Normal Case------------------------------------------------------------------------------------------------------ 52
8.2. How to Transferring Emulation ---------------------------------------------------------------------------------------------------------- 54

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8.3. Upgrade firmware in crashed case ------------------------------------------------------------------------------------------------------ 55
8.4. Verification ------------------------------------------------------------------------------------------------------------------------------------ 55
9. MAINTENANCE AND TROUBLE SHOOTING ----------------------------------------------------56
9.1. Printer status indication-------------------------------------------------------------------------------------------------------------------- 56
9.2. Trouble Shooting----------------------------------------------------------------------------------------------------------------------------- 58
9.3. Clearance--------------------------------------------------------------------------------------------------------------------------------------- 62
9.4. Replacement ---------------------------------------------------------------------------------------------------------------------------------- 63
9.5. Cutter with paper jam ---------------------------------------------------------------------------------------------------------------------- 68
10. OPERATIONAL THEOREM---------------------------------------------------------------------------70
10.1. System block diagram--------------------------------------------------------------------------------------------------------------------- 70
10.2. Main board block diagram and description ----------------------------------------------------------------------------------------- 72
10.3. Panel board block diagram and description ---------------------------------------------------------------------------------------- 75
10.4. Sensor board diagram and description----------------------------------------------------------------------------------------------- 76
10.5. Wiring diagram------------------------------------------------------------------------------------------------------------------------------ 77

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1. GENERAL INTRODUCTION
1.1. Scope
This manual contains the information necessary for the proper maintenance of
X-2300/X-3200 series printer of ARGOX. Most of the information included relates to
hardware and mechanical parts.
1.2. Printer description
The ARGOX X-2300/X-3200 series printer is a high-performance low-cost direct
thermal and thermal transfer label printer. Its user-friendly design and affordable price
set new standard for the heavy duty label printer in retail, office and industrial
applications. The printer is designed with the most efficient memory management
technology -True Speed, prints up to 5 or 6 inches /second when bundled with its smart
printer driver, the user can easily print a label by using any Windows applications, e.g.
Microsoft Word, Bar Tender, Printer Utility and Font Utility under Windows
2000/NT/XP/Vista/7. All popular bar codes and fonts are resident in the printer memory
to handle versatile application .It also provide a PS/2 keyboard interface for standalone
operation which enables the user to control the printer by using a simple PS/2
keyboard .
The solidly designed mechanism allows quick and easy media and ribbon loading. The
optional Dispenser and Cutter provide the alternatives of fan-fold label and continuous
media handling.
1.3. Related manuals
User’s Manual
Programmer’s Manual
Ethernet User’s Guide
Font Utility Manual

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2. PRINTER SPECIFICATION
2.1. Printing
Model
X-2300
X-2300E
X-3200
X-3200E
Emulation
PPLA/PPLB and PPLZ
Resolution
203 DPI (8 dots/mm)
300 DPI (12 dots/mm)
Interface
RS232, USB,
CENTRONICS,
PS/2,
RS232, USB,
CENTRONICS,
Ethernet, PS/2,
RS232, USB,
CENTRONICS,
PS/2
RS232, USB,
CENTRONICS,
Ethernet, PS/2,
Print method
Thermal transfer and direct thermal
Max print width
Max 4.09" (104mm)
Max 4.16" (105.7mm)
Max print length
Max 100" (2540mm)
Max 50" (1270mm)
Print speed
Up to 6” (152.4mm) per second
Up to 5” (127mm) per second
Memory
16M bytes DRAM (13M user available),
8M bytes FLASH (6M user available)
Ribbon
Ribbon wound ink-side in or ink-side out available
Media Sensors
Reflective (movable) x 1, See-through (movable) x 1,
Head Open Switch x 1
RTC
RTC on board
(with CR2032 battery; 3V)
CPU
32 bit RISC microprocessor
Panel
3 LEDs, 3 buttons
Display
Type 1: LCD Display 16 characters x 2-lines
Type 2: LCD Display 18 characters x 2-lines or 9 Chinese word x 2-line

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2.2. Media and Ribbon
Item
Description
Media size
Max width 4.4” (112 mm)
Min width 1” (25.4 mm)
Thickness .0025”~. 01” (.0635mm ~. 254mm)
8”(203mm) OD on a 3”(76mm) ID core
7”(178mm) OD on a 1.5”(38mm) ID core
Ribbon type
Wax, Wax/Resin, Resin
(Ribbon wound ink-side in or ink-side out)
Ribbon size
Ribbon width –1"~4” (25.4~101.6mm)
Ribbon roll –max OD 3” (76 mm)
Ribbon max length –WAX 360M, Resin 300M
Core size - ID 1” core (25.4 mm)
Media type
Roll-feed, die-cut, continuous, fan-fold, tag, ticket in thermal paper or
plain paper

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2.3. Fonts
2.3.1. Internal Font
Programming
Language
PPLA
Internal fonts
9 fonts with different point size
6 fonts with ASD smooth font.
Courier font with different symbol sets.
Symbol sets
(Code pages)
Courier font symbol set: Roman-8, ECMA-94, PC, PC-A, PC-B, Legal, and PC437
(Greek), Russian.
Font size
1x1 to 24x24
Character rotation
0, 90, 180, 270 degree, 4 direction rotation
Programming
Language
PPLB
Internal fonts
5 fonts with different point size
Symbol sets
(Code pages)
8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866,
737,851,869, 1252, 1250, 1251, 1253, 1254, 1255
7 bits code page: USA, BRITISH, GERMAN, FRENCH, DANISH, ITALIAN,
SPANISH, SWEDISH and SWISS.
300dpi printer models support Code page 437, 850, 852, 860, 863, 865, 1254
only.
Font size
1x1 to 24x24
Character rotation
0, 90, 180, 270 degree, 4 direction rotation
Programming
Language
PPLZ
Internal fonts
8 (A~H) fonts with different point size.
8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can’t scale).
1 (0) font with scaling point size.
Symbol sets
(Code pages)
USA1, USA2, UK, HOLLAND, DENMARK/NORWAY,
SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY,
SPAIN, MISC, JAPAN, IBM850.
Font size
1x1 to 10x10

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Character rotation
0, 90, 180, 270 degree, 4 direction rotation

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2.4. Bar code
Programming
Language
PPLA
PPLB
PPLZ
1 Dimensional
Bar Codes
Code 39
UPC-A
UPC-E
Code 128 subset A/B/C
EAN-13
EAN-8
HBIC
Codabar
Plessey
UPC2
UPC5
Code 93
Postnet
UCC/EAN-128
UCC/EAN-128 K-MART
UCC/EAN-128 Random
Weight
Telepen
FIM
Interleave 2 of 5
(Standard/with modulo 10
checksum/with human
readable check digit/with
modulo 10 checksum &
shipping bearer bars)
GS1 Data bar (RSS)
Code 39
UPC-A
UPC-E
Matrx 2 of 5
UPC-Interleaved 2 of 5
Code 39 with check sum digit
Code 93
EAN-13
EAN-8 (Standard, 2 /5digit
add-on)
Codabar
Postnet
Code128 subset A/B/C
Code 128 UCC (shipping
container code)
Code 128 auto
UCC/EAN code 128 (GS1-128)
Interleave 2 of 5
Interleaved 2 of 5 with check
sum
Interleaved 2 of 5 with human
readable check digit
German Postcode
Matrix 2 of 5
UPC Interleaved 2 of 5
EAN-13 2/5 digit add-on
UPCA 2/5 digit add-on
UPCE 2/5 digit add-on
GS1 Data bar (RSS)
Code39
UPC-A
UPC-E
Postnet
Code128 subset A/B/C
Interleave 2 of 5
Interleaved 2 of 5 with check
sum
Interleaved 2 of 5 with human
readable check digit
Code 93
Code 39 with check sum digit
MSI
EAN-8
Codabar
Code 11
EAN-13
Plessey
GS1 Data bar (RSS)
Industrial 2 of 5
Standard 2 of 5
Logmars
2 Dimensional
Bar Codes
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode
MaxiCode
PDF417
Data Matrix (ECC 200 only)
QR code
Composite Codes
Aztec Barcode

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Micro PDF417
Micro PDF417
2.5. Graphic
Programming
Language
PPLA
Graphics
PCX, BMP, IMG, GDI and HEX.
Programming
Language
PPLB
Graphics
PCX, Binary raster, BMP and GDI.
(BMP files can be converted to PCX file in the printer utility)
Programming
Language
PPLZ
Graphics
GRF, Binary raster, Hex and GDI.
(BMP files can be converted to GRF file in the printer utility)
2.6. Electrical and Operating environment
Electrical :100~240VAC, 50-60 Hz, 5A
Environment : Operating 40 F ~ 100F (4C ~ 38C)
Storage -67F ~ 120F (-20C ~ 50C)
Humidity : 10%~90% (no condensing)
2.7. Physical dimension
Weight :11kgs (24.6lbs)
Size :W9.8” x H16.0” x D10.2”(W250 x H260 x D410mm)
2.8. Agency list
CE, cTUVus, FCC class A, CCC

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2.9. Communication
Parallel interface: Parallel ports (CENTRONICS)
Serial interface: RS-232
USB interface: USB 2.0 Full-Speed
PS/2 keyboard: Standard IBM PC PS/2 keyboard interface
Ethernet interface: 10/100M Ethernet port
2.9.1. Parallel Interface Specification
The one of the X-2300/X-3200 series printer is standard parallel port with standard
36-pin connector located at the rear of the printer. A standard parallel cable can be
used for the interconnection between the host controller and the label printer.
2.9.2. Serial Interface Specification
Serial interface of X-2300/X-3200 series printer is a RS-232C port with standard
9-pin (DB9-S) connector located at the rear of the printer.
X-2300/X-3200 series printer employed “Flow Control” mechanism with either
RTS/CTS or X-on/X-off (control characters are DC2 and DC4).
Programmable parameters of the serial interface on the X-2300/X-3200 series printer
are as the following:
Speed: 2400, 4800, 9600, 19200, 38400, 57600, 115200 bauds
Parity: Odd, Even or None.
Data Bits: 7 or 8 bits.
Stop Bit(s): 1 or 2 bits.
Factory Default Parameters: 9600 bauds, no parity, 8 data bits, 1 stop bit.
Pin
Signal
Description
1
No function
Shorted to Pin - 6
2
Received Data, RxD
Input. Serial “Received Data”
3
Transmitted Data, TxD
Output. Serial “Transmitted Data”.
4
No function
No connection

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5
GND
Signal Ground
6
No function
Shorted to Pin - 1
7
Request to Send, RTS
Output. Used as the control signal for “H/W
Flow Control “
8
Clear to Send, CTS
Input. Used as the control signal for “H/W
Flow Control”
9
+5V
Output. Pin 9 is reserved for KDU (keyboard
device unit)
Table 2.1
 Note:
For recommended connection details between host and printer, please refer to
Appendix A of the User’s Manual.
2.9.3. USB Interface Specification
Argox X-2300/X-3200 series label printer provides a standard USB interface which
conforms to USB 2.0 full-speed specification. It increases data transfer rate between
the host controller and Argox X-2300/X-3200 series printer and dramatically
enhances the performance.
This port complies with USB 2.0 Full-Speed communication.
Pin
Signal
Description
1
VBUS
5V
2
D -
Differential data signaling pair -
3
D +
Differential data signaling pair +
4
GND
Ground
Table 2.2
2.9.4. PS/2 Interface Specification
Argox X-2300/X-3200 series label printer provides a standard IBM PC PS/2 keyboard
interface which allows the user to control the printer with a standard PS/2 keyboard.
The scan code set 2 is used and can’t be changed.
For detail information of operation, please refer to the user’s manual.

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The PS/2 keyboard interface on the printer side is a female, 6 pins, and mini. DIN
connector.
Pin No.
Direction
Description
1
IN/OUT
DATA
2
-----
N.C.
3
-----
GROUND
4
-----
+5V
5
IN/OUT
CLOCK
6
-----
N.C.
Table 2.3
2.9.5. Ethernet Interface Specification
The following port complies with Ethernet communication.
Table 2.4
Pin
Signal
1
Transmit+
2
Transmit-
3
Receive+
4
Reserved
5
Reserved
6
Receive-
7
Reserved
8
Reserved
1 2 3 4 5 6 7 8

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3. CONTROLS AND INDICATORS
3.1. Front panel
READY indicator
The READY indicator remains ON when the AC power switch is in ON position except
the following conditions:
The printer is at PAUSE state.
Receiving data from host.
Out of ribbon, out of media, canceling a print job or printer fault.
MEDIA indicator
The MEDIA indicator will remain ON under normal operation. It will start to blink and
indicates the printer is out of media or fail to detect the gap of media.
RIBBON indicator
When the ribbon detection is enabled by using keys with LCD, the RIBBON indicator is
ON for the normal operation and the Blinking indicates the printer is out of ribbon.
When the ribbon detection is disabled, the ribbon indicator is OFF and the printer will
print without ribbon detection.
LCD display
16 and 18 characters by 2 rows LCD display are designed to display the printer status;
label count left and indicate the error message to the user. It is also used to display
the input character from PS/2 keyboard for stand-alone operation. For detail
information, please refer to the user’s manual.
 Note:
When the TPH temperature is too hot, the thermal protection function will be touched. The
MEDIA LED blinks and shows “Print Head Heat” on LCD. The printing job will start until the
temperature goes down.
FEED/CONFIG. Key
The FEED/CONFIG. key forces the printer to feed one label when printer is idle (not
printing) or if in PAUSE state.
Holding down the FEED/CONFIG. Key then turning on the power switch, the printer
will perform a self test and a configuration report will be printed.

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PAUSE/CALIBR. Key
The PAUSE/CALIBR. key stops and restarts the printing process in normal operation.
If the PAUSE key is pressed while printing is in progress, the printing stops once
current label is completed. Press this key again to restart the printing.
Holding down the PAUSE/CALIBR. Key then turning on the power switch, the printer
will perform the media sensor calibration.
CANCEL/RESET Key
The CANCEL/RESET key interrupts and deletes the current printing job. If there is an
error indication occurs, pressing this key to cancel the error indication.
Holding down the CANCEL/RESET Key then turning on the power switch, the printer
will perform a system reset; all the parameters which are stored in flash will be rest to
default value.
Front Panel

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There are three buttons, each with two basic functions.
Button
Function 1
(Press the button)
Function 2
(Press the button and power
switch together)
FEED
Feed a label
Perform self test & print
configuration report
PAUSE
Pause printing
Press again to resume
printing
Perform a media calibration
CANCEL
Interrupt and delete a
print task
Force printer to continue
after an error is solved.
Reset FLASH settings
Table 3.1
3.2. LCD Setting
LCD Display Language
LCD language:
ENGLISH (default setting), FRENCH, GERMAN, ITALIAN, SPANISH, PORTUGUESE,
CHINESE.
To select a language:
1. Press the PAUSE and CANCEL buttons at the same time.
2. Hold both buttons for about 3 seconds and release.
3. The language selection screen appears.
4. Press the FEED button for the next language.
5. Press the CANCEL button to select and set the language.
Press PAUSE or the PAUSE+CANCEL buttons to exit the language selection screen and
enter normal standard mode.
Change LCD Setting From Panel
User may change settings using the buttons on the front panel printer models, in addition to
changing settings via software commands.
LANGUAGE
ENGLISH

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Change settings via buttons on panel:
Buttons
Function
PAUSE+CANCEL
Press to enter setting mode. (Don’t press over 1
second)
Press again to exit setting mode and return to normal
mode.
FEED
Press to show next parameter.
PAUSE
Press to show next setting item.
CANCEL
Selects and saves a parameter to permanent FLASH
memory. Unless changed via panel or command the
parameter is saved even if you restart the printer.
Table 3.2
Note: Do not change settings during printing or sending printing data.
LCD Function Setting Procedure
The following procedure is an example of setting procedure to direct thermal printing mode:
LCD indicating
LCD setting steps
READY (203,PPLB)
After power on the left message is displayed on the LCD.
(See LCD indicating.)
Step 1
Press both PAUSE + CANCEL buttons. Then release the
buttons to enter settings.
PRINT MODE
THERM. TRANSFER*
LCD will then prompt LCD function selections; default
settings include the “*” sign. For example, the first option of
print modes is thermal transfer.
Step 2
Keep press FEED button until LCD prompts the function
setting needed.
PRINT MODE
DIRECT THERMAL
For example, the second option of print modes is direct
thermal.
Step 3
Press CANCEL button to store the setting.
PRINT MODE
DIRECT THERMAL *
The option selected will now include the “*” sign.
Step 4
Press PAUSE button to continue the other settings.
Back to standard
printing mode
After LCD function settings are completed, press both
PAUSE + CANCEL and then release them to exit from

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settings.
READY (203,PPLB)
Now printer is in normal printing mode.
Table 3.3
LCD Function Settings and Parameters
Item
Range
Factory
Default
Remarks
PRINT MODE
DIRECT THERMAL/
THERM.TRANSFER
THERM.
TRANSFER
AUTO-CAL.
MODE
MODE 1
MODE 2
MODE 3
MODE 4
MODE 1
Mode 1: Printer performs Auto
Calibration after printing the first
label, if label height differs from
parameters in printer's flash.
Mode 2: Printer performs Auto
calibration when print head is
closed.
Mode 3: Printer finds the first
label gap when print head is
closed.
Mode 4: Mode 1/2/3 all
disabled. Manual calibration is
needed.
CONTROL
CODE SET
STANDARD
ALTERNATIVE 1
ALTERNATIVE 2
ALTERNATIVE 3
STANDARD
Available only in PPLA printer
language.
CUT PEEL
OFFSET
-15 ~ 50 mm
0 mm
To adjust cut and peel positions.
PRINT
OFFSET
-8 ~ 15 mm
0 mm
Controls vertical print positions.
TPH VER
OFFSET
-9~9 mm
(PPLA/PPLB)
-3~3 mm
(PPLZ)
0 mm
To adjust offset of vertical print
position.
RECOVER
PRINT
ENABLE,
DISABLE
DISABLE
Will not reprint after recovering
from media-out or ribbon-out
errors.
CUTTER
INSTALLED
NO
YES
NO
If “YES: is selected, printer will
then enter CUTTER TYPE and
CUT MODE settings.
CUTTER
ROTARY-NORMAL
ROTARY-
Available only when CUTTER

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TYPE
ROTARY-REVERSE
GUILLOTINE-FULL
GUILLOTINE-PART
NORMAL
INSTALLED is set to “YES”.
ROTARY-REVERSE is to
recover from paper jam in cutter
mode.
CUT MODE
NORMAL
CUTTER W/O BACK
NORMAL
Available only when CUTTER
INSTALLED is set to “YES”.
PEELER
INSTALLED
NO
YES
NO
READER
INSTALLED
NO
YES
NO
Available only in PPLB printer
language.
WIN. CON.
LEN.
0 ~ 254 mm
0 mm
Available only in Windows with
bundled printer driver and for
continuous media.
BASE
SPEED(IPS)
0 ~ 4 IPS
0 IPS
Available only in PPLA and
PPLB printer languages.
COUNTING
DOWN
UP
DOWN
MEDIA
SENSER
TYPE
REFLECTIVE
SEE-THROUGH
SEE-
THROUGH
To select for different media
types. After changing sensor
setting, make sure to calibrate
before printing.
BACK FEED
DISABLE ENABLE
DISABLE
Available only in PPLA and
PPLB printer languages.
Once “ENABLE” is selected,
printer enters BACK DISTANCE
setting.
BACK
DISTANCE
10~40 mm
21 mm
Available only when BACK
FEED is enabled.
BASE
DARKNESS
0~99 (PPLA)
-28~28 (PPLB)
0
Available only in PPLA and
PPLB printer languages.
ABS.
DARKNESS
0~30
0
To select darkness. Available
only in PPLZ printer language.
TRIM.
DARKNESS
-30~30
0
To fine-tune darkness. Available
only in PPLZ printer language.
BAUD RATE
(RS232)
600 / 1200 / 2400/
4800 / 9600 / 19200 /
38400 / 57600 /
115200
9600
Should be as same as setting of
host.
PARITY
(RS232)
NONE
EVEN
ODD
NONE
Should be as same as setting of
host.