Argox R-400plus User manual

REFINE SERIES
USER’S MANUAL
R-400plus / R-400K plus /R-600S
Website: http://www.argox.com

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Table of Contents
1. Introduction .................................................................. 5
Proprietary Statement...................................................5
Product Improvements.................................................5
FCC Compliance Statement.........................................5
Liability Disclaimer........................................................ 5
No Liability for Consequential Damage........................ 6
2. Getting Started.............................................................. 7
Unpacking Printer.........................................................7
Attaching Power...........................................................9
Parts and Features..................................................... 10
Loading Ribbon.......................................................... 12
Loading Media............................................................ 17
Standard Mode....................................................... 18
Peel Off Mode........................................................ 22
Cutter Mode ........................................................... 25
3. Printer Operations...................................................... 27
Power Switch.............................................................. 27
Buttons....................................................................... 27
LED Indicators............................................................ 28
Performing Calibration................................................ 30
Printing Configuration Report.....................................31
Resetting Printer to Factory Defaults.......................... 33
4. Communications......................................................... 34
Connecting Printer to the Host ................................... 34
Communicating with the Printer..................................35
Installing a Plug and Play printer driver (for USB

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only)...................................................................35
Installing a Printer Driver (for other interfaces except
USB)..................................................................41
5. Troubleshooting ......................................................... 48
Problems on Media .................................................... 48
Problems on Ribbon................................................... 49
Miscellaneous............................................................. 49
Recovery.................................................................... 50
6. Caring for the printer.................................................. 51
Cleaning the Print Head (TPH)................................... 51
Cleaning the Roller..................................................... 53
Cleaning the media compartment............................... 53
7. Product Specification................................................. 54
General Specification ................................................. 54
Fonts, Barcodes, and Graphics Specification............. 56
Printer Programming Language PPLA................... 56
Printer Programming Language PPLB................... 57
Printer Programming Language PPLZ................... 58
Interface Specifications.......................................... 59
Serial...................................................................... 59
USB........................................................................ 60
Connection with host.............................................. 60
Parallel (Centronics)............................................... 62
Auto Polling............................................................ 63
ASCII Table............................................................ 63
8. Appendix..................................................................... 64

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Printer Status.......................................................... 64
Stand-Alone Operation........................................... 65
Dispenser Kit installation........................................65
Cutter Installation................................................... 68

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1. Introduction
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely
for the information and use of parties operating and maintaining the equipment described herein.
Such proprietary information may not be used, reproduced, or disclosed to any other parties for
any other purpose without the expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and the receiver.
■Connect the equipment into an outlet on a circuit different than that to which the receiver is
connected.
■Consult the dealer or an experience Radio/TV technician for help.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must
be used with the unit to insure compliance. The user is cautioned that any changes or modifications
not expressly approved by Argox Information Co., Ltd. could void the user’s authority to operate the
equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that its published engineering specifications
and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right
to correct any such errors and disclaims liability resulting therefrom.

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No Liability for Consequential Damage
In no event shall Argox Information Co., Ltd. or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising out of the use of or the
results of use of or inability to use such product, even if Argox Information Co., Ltd. has been
advised of the possibility of such damages.

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2. Getting Started
Receiving the box of your printer, you are advised to check first
for the possible shipping damage. There are two ways you can
do it:
1. Inspect the outer appearances of both the box and the
printer for possible damage.
2. Raise the top cover of the printer to see if the media
compartments are in order.
If damages did occur, immediately file the claim to the shipping
company for settlement.
Unpacking Printer
Having performed the primary inspections, next step, please
check whether you have received the following accessories
together with the printer. If there is any item missing, contact
your local dealer to get it.
Printer
Power cord
An extra ribbon core (R-400plus / R-400K plus)
Ribbon core adaptor
Media hanger
USB cable (R-400plus / R-400K plus)
CD-ROM
Quick Installation Guide
Sample Media and Ribbon (R-600S)

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Attaching Power
WARNING:
NEVER OPERATE THE PRINTER AND POWER SUPPLY IN AN
AREA WHERE THEY CAN GET WET.
1. Leave the power switch at the “ O ” Position.
2. Connect the power supply plug to the power cord connecter and
the other end to your AC source.
Power Cord
AC Electrical Outlet
Power Switch
Power Cord Connecter

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Parts and Features
Top Cover
Power Switch
Cover Lock

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Thermal Printhead
Power Switch
Ribbon Supply Holder
Platen
Roller
Cover Lock
Release Levers
Ribbon Pick-up Holder
Media Hanger

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Loading Ribbon
Note:
This section is not applicable to the direct thermal printing.
1. Press the cover locks on both sides to open the top cover
Cover Lock

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2. Unlatch the print head module by pushing the two green
release levers on the sides toward the rear.
3. This allows print head module to rotate upward automatically
and expose the ribbon supply holder.
Print Head Module
Release Lever
Ribbon Supply Holder

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4. Unwrap the ribbon roll pack and separate the ribbon roll and
the bare core.
5. Attach the edge of the ribbon on the bare core and wind it a
little bit onto the core.
6. Insert the ribbon roll into the supply holder. (First snap in the
right side and then the left side.)
Noted:
It is the figure illustrating ribbon wound ink-side in for
R-400plus/R-600S. For R-400K plus model, please use
ribbon wound coated side out.
Ribbon Roll
Bare Core

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7. Turn back the print head module and then insert the bare
core into the pick-up holder. (First snap in the right side,
then the left side.)
8. Turn the wheel of the print head module to ensure the
ribbon is tightly wound.
9. Press down the print head module firmly on both sides till
you hear a snap.

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Note:
1.
R-400plus / R-600S use ribbon wound coated side in.
R-400K plus use ribbon wound coated side out.
2.
Optional ribbon core adapter is available once ribbon
width is less than 4’’ width.
Print Head Module
Wheel

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Loading Media
R-Series printers can be operated in three different options:
standard, peel-off, or with a cutter.
-Standard mode allows you to collect each label freely.
-In peel-off mode, the backing material is being peeled
away from the label as it is printed. After the
former label is removed, the next one will be printed.
-In cutter mode, the printer automatically cuts the label
after it is printed.

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Standard Mode
1 . Press the cover locks on both sides to swing the top cover
toward the rear and expose the media compartment.
2. Load the media roll onto the media hanger.
3. Put the media roll on the hanger holder.
Media Roll
Media Hanger

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4. Unlatch the print head module.
5. Hold the print head module upright with one hand to allow the
media pass under it. Lead the media through the media guides
with the other hand. The media guides can be adjusted
centrality to well fit with different label width.
6. Route the media through the media sensor for media
detection.
7. Lead the media over the platen roller.
Media Guides
Media Guides
Print Head Module
Platen Roller
Sensor

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8. Turn back the print head module and then press it down
firmly on both sides till you hear a snap.
Print Head Module