Argox MP Series User manual

http://www.argox.com
[email protected]
MP Series User's Manual
MP-2140 / MP-2140Z
V1.0-11-12-2017

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MP Series - User’s Manual
Table of Contents
1. Introduction ....................................................................... 6
Proprietary Statement ............................................................6
Product Improvements ...........................................................6
FCC Compliance Statement.....................................................6
Liability Disclaimer..................................................................6
Document Icons ......................................................................7
2. Getting Started ................................................................... 8
Unpacking Printer ...................................................................8
Package Contents ...............................................................9
Printer Overview ...................................................................10
Front View:.......................................................................10
Rear View: ........................................................................11
Interior View I ..................................................................11
Interior View II .................................................................12
Connecting Power Cord ........................................................13
Loading Media.......................................................................14
Preparing Media...............................................................15
Placing Media Roll ............................................................15
Sensor type.......................................................................19
Loading Ribbon .....................................................................22
Preparing Ribbon..............................................................22
Placing Ribbon Rolls .........................................................23
3. Printer Operations .............................................................29
LED Indicators .......................................................................29
Buttons..................................................................................31
Media Calibration..................................................................32
Printing a Configuration Report............................................33

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MP Series - User’s Manual
DIP Switch ........................................................................36
Resetting to Factory Default Settings ...................................37
4. Communications ............................................................... 38
Interfaces and Requirements................................................38
USB Interface Requirements ............................................38
Serial (RS-232) Interface Requirements ...........................39
Parallel Interface Requirements.......................................39
Serial and Parallel Cabling Requirements ........................40
Communicating with Printer.................................................40
Installing a Plug and Play printer driver (for USB only)....41
Installing a Printer Driver (for other interfaces except USB)
.....................................................................................48
5. Troubleshooting ................................................................ 54
LED Diagnosis........................................................................54
Printer Status ........................................................................57
Transmission Problems .........................................................58
Recovery ...............................................................................58
Printer Maintenance.............................................................59
Cleaning Print Head ..............................................................60
Cleaning Roller ......................................................................62
Cleaning Media Compartment..............................................62
6. Product Specification......................................................... 63
General Specification............................................................63
Fonts, Barcodes, and Graphics Specification ........................65
Printer Programming Language PPLA ..............................65
Printer Programming Language PPLB ..............................66
Printer Programming Language PPLZ...............................67
Interface Specification ..........................................................68
USB Interface....................................................................68

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MP Series - User’s Manual
Serial Interface .................................................................69
Parallel (Centronics) Interface..........................................70
Auto Polling ......................................................................70
7. Index .................................................................................73
Rotary Cutter and Guillotine Cutter Installation...................73
Rotary Cutter and Guillotine Cutter Settings........................76
Rotary Cutter with Paper Jam...............................................79
Guillotine Cutter with Paper Jam..........................................80

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MP Series - User’s Manual

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MP Series - User’s Manual
1. Introduction
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is intended
solely for the information and use of parties operating and maintaining the equipment
described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the expressed written permission of
Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that the interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be
used with the unit to insure compliance. The user is cautioned that any changes or
modifications not expressly approved by Argox Information Co., Ltd. could void the user’s
authority to operate the equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published engineering
specifications and manuals are correct; however, errors do occur. Argox Information Co.,
Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no
event shall Argox Information Co., Ltd. or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for
any damages whatsoever (including, without limitation, damages for loss of business profits,
business interruption, loss of business information, or other pecuniary loss) arising out of
the use of or the results of use of or inability to use such product, even if Argox Information

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MP Series - User’s Manual
Co., Ltd. has been advised of the possibility of such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Document Icons
The following icons indicate useful and important information as described:
Note: gives additional and important information. A note
also provides information that may only be applicable to
some situations.
Caution: Advises of possible failure to take or avoid a
specific action under certain circumstances.
Caution - Electricity: Warns of a potential electric shock
situation or static electricity to prevent.
Caution - Hot: Warns of a situation where excessive heat
could cause a burn to avoid.
Caution - Sharp: Warns of a situation where fingers may be
hurt by sharp edges of cutter blade.

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MP Series - User’s Manual
2. Getting Started
Thank you for choosing MP Series printer, which is ideally designed to
easily bring more efficiency for your business. This manual will help you get
to know your new printer and provide sufficient information needed.
Unpacking Printer
After receiving your printer, please unpack and check first before use:
1. Inspect the outside of both the box and the printer to see if there
is any damage caused by transportation.
2. Open package of the printer, then open top cover of printer, and
then check inside to see if all assemblies are in order.
3. Check whether you have received the following accessories
together with the printer.
Note: If shipping damage has been discovered, or any item is
missing, please directly contact the local dealer whom you’ve
bought this printer from.

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MP Series - User’s Manual
Package Contents
Quick Installation Guide
Power Cord
Printer
USB cable
Ribbon Core Adaptors
1” ID Core for Ribbon
DVD
Power Cord
Ribbon Core Adaptors
1” ID Core for Ribbon
Printer
USB Cable
Quick Installation Guide

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MP Series - User’s Manual
Printer Overview
Front View:
Printer’s front panel includes:
3 LED indicators (READY, MEDIA and RIBBON)
3 buttons (FEED, PAUSE and CANCEL)
Front Cover
Top Access Door
Front Panel

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MP Series - User’s Manual
Rear View:
Interior View I
Power Switch
Parallel Port
USB Port
AC Power connector
RS232 Serial Port

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MP Series - User’s Manual
Interior View II
Head Latch
Media Supply Hanger
Media Supply Guide
Ribbon
Pick-up
Holder
DIP Switch

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MP Series - User’s Manual
Connecting Power Cord
Platen Roller
Reflective Sensor
Print Head
Ribbon
Supply
Holder
Head open
Switch
Media Shaft
Media Guide
Tear Bar / Front Cover
Transmissive Sensor

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MP Series - User’s Manual
Caution:
Do not operate in an area where the printer might get wet.
Refer to the steps below:
1. First turn Power switch to the “O” position. Make sure to turn off
printer’s power first, every time before connecting or disconnecting
Power cord from printer.
2. Connect AC power cord to AC Power connector of printer.
3. Plug the other end of the power cord into an appropriately grounded
Power outlet.
Loading Media
Power outlet
AC Power cord
AC Power
connector
Power switch

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MP Series - User’s Manual
Preparing Media
Note: The inside wound or outside wound media rolls can be
loaded into the printer in the same way. In case media roll may
become dirty or dusty during shipment, handling, or storage,
firstly remove the outside length of media, which helps to avoid
dragging adhesive or dirty media between the print head and
platen roller.
Placing Media Roll
1. Open Top access door of the printer.
2. Find the Central point of Media supply hanger first, represented by
Top access door

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MP Series - User’s Manual
scale “0”. Centrally place media roll to align with central point of
Media supply hanger, and then check the scale numbers located right
upon both edges of media roll.
Then, find the Knob under Media supply guide at left, turn clockwise to
loosen it, and move to the scale number found in previous step by
media’s left edge.
3. Flip down the Media supply guide at right.
Media supply hanger
0: Central point
Knob
Turn clockwise to loosen.
Turn anticlockwise to tighten it.

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MP Series - User’s Manual
Place and push the media roll to central point of the Media supply
hanger. Check the scale number on Media Supply Hanger and make
sure the roll is centrally aligned. Turn the Knob under Media supply
guide at left anti-clockwise to tighten it and fix media roll’s position.
Flip up the Media supply guide at right and slide in until it touches the
edge of media roll.
4. Push the Head latch to open the printer module.
Media supply guide

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MP Series - User’s Manual
Pull a short length of media till it reaches the Platen roll of printer.
Locate the media under Media shaft.
PUSH
Head latch
Platen
roller
Media shaft

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MP Series - User’s Manual
5. Press the lock of Media guide at right to adjust media guides’ positions
to fit media’s both edges. Make sure gap or black-mark of media can
pass over to be detected by Media sensor.
Note: Select the appropriate sensor type which is applicable to the
media in use. Refer to “DIP Switch” section to know more details
about setting methods.
Sensor type
Media type
sample
Reflective
(movable)
Multi-column labels or labels with
gaps: make sure to locate sensor
under media within range to detect
correctly.
Labels with black-marks:
if black-mark is narrower than media
width, adjust sensor’s positions to
locate directly under black-marks.
Transmissive
(centrally
fixed)
Labels with holes at central positions,
e.g. tags.
Media
guide
Reflective sensor
Transmissive sensor

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MP Series - User’s Manual
6. Close the printer module and then press firmly at the both sides to
properly latch until you hear a click.
Note: For thermal transfer printing mode, ribbon is required to
be installed. Refer the steps in section: “Loading Ribbon”
Press the FEED button to feed labels out of the printer.
FEED button