Output Technology EuroLine Series Manual

EuroLine
OPERATOR'S GUIDE
Part No: 066-00165-03
February 12, 1998 — Rev. F

ii
Copyright © 1991, 2000, Output Technology Corporation
All rights reserved under the Berne Convention.
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Output Technology Corporation
2310 North Fancher Road
Spokane, WA 99212-1381
USA
We suggest you use authorized service centers. Contact us at:
Voice: (509) 536-046 8 — Fax: [phone]
For service, please have your printer model and serial numbers handy—these are located on
the back of the printer.
Output Technology maintains a Bulletin Board System (BBS) service. In the U.S.A., call
[phone] to access our BBS service for the very latest drivers, firmware, pricing,
maintenance and troubleshooting aids, and application information. Also, you can contact us
at:
FTP: ftp.output.com/public/output
WWW: http://www.output.com

Operator's Guide iii
IMPORTANT SAFETY PRECAUTIONS
DANGER: KEEP HAIR, HANDS, AND CLOTHING
AWAY FROM MECHANISM, AND AVOID HOT
SURFACES.
VORSICHT: HAAR, HÄNDE UND KLEIDUNG VON
DEM MECHANISMUS FERNHALTEN, UND HEISSE
FLÄCHEN MEIDEN.
DANGER: N'APPROCHER NI LES CHEVEUX, NI LES
MAINS, NI LES VETEMENTS DU MECANISME, ET
EVITER LES SURFACES CHAUDES.
PERICOLO: TENERE CAPELLI, MANI ED
INDUMENTI LONTANI DAL MECCANISMO, ED
EVITARE SUPERFICI CALDE.
PELIGRO: MANTENGA CABELLOS, MANOS Y
VESTIMENTOS ALEJADOS DEL MECANISMO DE
IMPRESION, Y EVITE SUPERFICIES CALIENTES.
•Opening or removing covers may expose you to dangerous voltage
points or other risks. Servicing must be done by qualified personnel
only. In the event of product damage, liquid spillage, or a distinct
change in performance requiring service, unplug the printer from the
wall outlet.
•Always plug the printer power cord into a three-wire grounded
receptacle.
•DO NOT operate the printer unless its voltage is set to the local line
voltage, as described in this manual.
•Keep printer vents free from obstructions.

iv
•Keep the printer dry. If water is accidentally spilled on the printer, turn
the power OFF immediately and wipe it dry. Do not turn the power on
until the printer is completely dry.
•Do not lean or stack objects on or against the printer. If an object is
accidentally dropped into the printer, turn OFF power and carefully
remove the object.
•Use a high-quality, well-shielded interface cable. Both connectors
should be metal and connected to chassis (frame) ground.
•Make sure the power is OFF anytime you are connecting or
disconnecting the power cable or interface cable.
•Be sure the cover is secure while the printer is running.

Contents
Startup
Printer Parts.....................................................................................1
Printing ............................................................................................2
Paper Installation.....................................................................3
Power On...............................................................................11
Platen Adjustments................................................................12
General Adjustment.......................................................12
Fine Adjustment.............................................................13
Setting Top Of Form..............................................................13
Begin Printing........................................................................14
On Line Print Adjustments.....................................................15
Top Of Form Adjustment...............................................15
Horizontal Positioning Adjustment.................................16
Help Menu
Help...............................................................................................17
Keypad
Control Panel.................................................................................19
Panel .....................................................................................19
Display Window.....................................................................20
Keyboard Keys ......................................................................21
Indicators...............................................................................22
Active Keys On/Off Line ........................................................23
On Line Functions .........................................................23

vi Contents
Off Line Functions.........................................................23
Menu
Emulations/Setups .......................................................................25
What Is Emulation.................................................................25
Emulations Available.............................................................25
Emulations/Setups Assigned................................................26
Changing Setups ..................................................................26
Permanent Changes.....................................................27
Temporary Changes.....................................................27
Menu Map.....................................................................................27
Printed Menu.........................................................................27
Menu Legend........................................................................28
Top Level Menu....................................................................29
Help Menu.............................................................................30
Edit Setup Menu ...................................................................31
Tests Menu...........................................................................32
Setting Print Options.....................................................................33
Making Menu Print Option Changes.....................................33
Print Style Menu....................................................................33
Print Quality ..................................................................34
Characters Per Inch...................................................... 34
Ribbon Menu......................................................................... 35
Replace Count..............................................................36
Forms Menu.......................................................................... 37
Lines Per Inch...............................................................38
Form Length..................................................................38
Paper Width..................................................................38

Operator's Guide vii
Maintenance
Replacable Units/Ordering Parts ...................................................39
Replacable Units ...................................................................39
Ordering Parts .......................................................................39
Replacing The Ribbon...................................................................40
Reset Ribbon Count..............................................................43
Replacing A Printhead...................................................................43
Replacing The Forms Compressor................................................47
Cleaning And Lubrication...............................................................51
Problems
Diagnostics ...................................................................................53
Power On Diagnostics ..........................................................53
Menu Diagnostics .................................................................53
Test Print ......................................................................54
Hex Dump .....................................................................55
Problems .......................................................................................57
Servicing................................................................................58
Replace Ribbon Press On Line Message .............................58
Dead Printer ..........................................................................58
Outlet Power .................................................................58
Printer Fuse ..................................................................58
Power On Problems ..............................................................60
Noise, Smoke or Odor...........................................................60
LCD Error Messages.............................................................61
Communication Problems ....................................................61
Paper Jam or Skew...............................................................62
Ribbon Tears ........................................................................63
Print Quality Problems...........................................................63
To Cancel Print .....................................................................64

viii Contents

Startup
PRINTER PARTS
DBØ-A

2Startup
DBØ-B1
PRINTING
This section covers:
•Paper Installation, Page 3
•Power On, Page 11
•Platen Adjustments, Page 12
•Setting Top of Form, Page 13
•Begin Printing, Page 14
•On Line Print Adjustments, Page 15
Caution: Avoid printing without paper, or printing beyond width
of paper. Printing directly onto the platen shortes
printhead life.

Operator's Guide 3
PAPER INSTALLATION
DBØ-BA
The printer accepts paper stock from 15-lb (56 g/m2) bond (18- to 20-lb or
86- to 75- g/m2bond is recommended) to six part forms or card stock
having 0.02” (approx. 0.5 mm) maximum thickness. Paper width can
range from 3” to 16” (approx. 76 mm to 406 mm).

4Startup
To install paper:
1. Open cabinet door and place an open box of paper on the center of
the cabinet floor.
Make sure edges of the box don’t interfere with paper flow.
Note: For smooth paper feeding, position the paper box vertically in
line with paperfeed tractors.
2. Open operator access door and flip forward the blue paper load lever
(near the end of the platen).
DBØ-D

Operator's Guide 5
3. Open paper feed tractor flaps.
DBØ-AO

6Startup
4. Insert paper through the paper slot at the bottom of the printer and
gently push paper up until it appears between the forms compressor
and platen.
DBØ-E
5. Pull up, align, and seat paper on the paperfeed tractor sprocket pins.
6. Close paperfeed tractor flaps.
Note: Paper must be fed through the U-shaped paper motion sensor
at the top of the left paperfeed tractor. See illustration on the
following page.

Operator's Guide 7
DBØ-F
7. Installed paper should not buckle (too loose) or be stressed (too tight)
as to cause a noticeable deformation of holes in the paper. If paper
feed tractor width adjustments are necessary (see illustrations on the
following pages):
a. Flip down release levers.
b. Slide paperfeed tractors to the desired position.
c. Flip up release levers.
Note: Normally the leftmost paperfeed tractor is positioned at the
extreme left, against the E-ring stop. This is because the paper
present sensor is located on the left section of the mechanism.

8Startup
DBØ-G

Operator's Guide 9
DBØ-AZ

10 Startup
8. Flip up the blue paper load lever to compress the paper.
DBØ-AP
9. Close cabinet door and operator access cover.

Operator's Guide 11
POWER ON
Press the | side of the power ON/OFF switch located at the
left rear side of the printer.
DAØ-S1
The following cycle occurs during normal power on. It takes
approximately 10 seconds. When complete, On Line is displayed,
followed by the firmware version, and the printer is ready to accept data.
1. Power and ON LINE indicators flash.
2. Printer beeps once.
3. All indicators light briefly, POWER remains on.
4. Diagnostic Test in Progress is displayed.
5. Printer beeps twice.
6. Setup # and firmware version are displayed.
7. Printheads move to the left.
8. ON LINE indicator lights and remains on.
9. On Line is displayed.

12 Startup
PLATEN ADJUSTMENTS
The platen adjustment lever sets the distance between the platen and
printheads. The platen is the solid surface bracing the back of the paper
as it is struck by the printheads.
When you change the paper thickness, adjust the platen to the marked
setting relating to the paper being used.
DBØ-AS
General Adjustment
The platen adjustment lever has marked settings for various paper
thicknesses.
•For thin paper, move lever forward.
•For thick paper, move lever back.
Note: To lengthen prinhead and ribbon life, move platen adjustment lever
backward to the position just before dropped dots occur.