Arris Surfboard G34 User manual

QUICK START GUIDE
Wi-Fi cable modem
G34
G36

2 3
What’s in the box
Wi-Fi cable modem
G34
G36
Soware License
& Warranty card
Quick Start Guide
G34
G36
Introduction
Status indicators
Get started
Set up your Wi-Fi network connection
3.1 Connect using your mobile device
Web Manager
4
4
7
14
19
1
3
2
4
Power adapter

2 3
What’s in the box
Wi-Fi cable modem
G34
G36
Soware License
& Warranty card
Quick Start Guide
G34
G36
Introduction
Status indicators
Get started
Set up your Wi-Fi network connection
3.1 Connect using your mobile device
Web Manager
4
4
7
14
19
1
3
2
4
Power adapter

4 5
Status indicators
1
Front panel LEDs
Note: Detailed LED status information is available online in the G34/G36
User Guide on the ARRIS Support website, www.arris.com/selelp.
Amber (Solid) - Power is connected
Green (Blinking) - Acquiring downstream/
upstream connection
Green (Solid) - Online status in DOCSIS 3.0
mode
Blue (Solid) - Online status in DOCSIS 3.1
mode
Amber (Blinking) - Firmware download

4 5
Status indicators
1
Front panel LEDs
Note: Detailed LED status information is available online in the G34/G36
User Guide on the ARRIS Support website, www.arris.com/selelp.
Amber (Solid) - Power is connected
Green (Blinking) - Acquiring downstream/
upstream connection
Green (Solid) - Online status in DOCSIS 3.0
mode
Blue (Solid) - Online status in DOCSIS 3.1
mode
Amber (Blinking) - Firmware download

6 7
Get started
2
This SURFboard device is a combination of DOCSIS 3.1
cable modem and four-port Ethernet router withWi-Fi.
It uses DOCSIS 3.1 technology to provide ultra
high-speed Internet access on yourWi-Fi home or small
business network.
Using the connection capabilities of the Wi-Fi cable
modem, you can connect your computer and other
network-enabled devices via the four Ethernet ports
or the 2.4 GHz and 5 Ghz Wi-Fi connections.TheWi-Fi
cable modem connects to the existing coaxial cable
connection in your home.
Note: For Internet connections, you need a cable
service connection (coaxial cable line) with a cable
Internet Service Provider.The
G34/G36 will not
operate with a Digital Subscriber Line service (DSL)
or Satellite Internet service.

6 7
Get started
2
This SURFboard device is a combination of DOCSIS 3.1
cable modem and four-port Ethernet router withWi-Fi.
It uses DOCSIS 3.1 technology to provide ultra
high-speed Internet access on yourWi-Fi home or small
business network.
Using the connection capabilities of the Wi-Fi cable
modem, you can connect your computer and other
network-enabled devices via the four Ethernet ports
or the 2.4 GHz and 5 Ghz Wi-Fi connections.TheWi-Fi
cable modem connects to the existing coaxial cable
connection in your home.
Note: For Internet connections, you need a cable
service connection (coaxial cable line) with a cable
Internet Service Provider.The
G34/G36 will not
operate with a Digital Subscriber Line service (DSL)
or Satellite Internet service.

8 9
Connect the coaxial cable (not included) from the
cable wall outlet or RF splier (not included) to the
Cable connector on the rear of your Wi-Fi cable
modem.
A
Tighten the
connector by hand.
Connect an Ethernet cable (not included) to any
Ethernet port on the rear of your Wi-Fi cable modem
and the Ethernet port on your PC or laptop.
B

8 9
Connect the coaxial cable (not included) from the
cable wall outlet or RF splier (not included) to the
Cable connector on the rear of your Wi-Fi cable
modem.
A
Tighten the
connector by hand.
Connect an Ethernet cable (not included) to any
Ethernet port on the rear of your Wi-Fi cable modem
and the Ethernet port on your PC or laptop.
B

10 11
Connect the power adapter to the Power port on the
rear of your Wi-Fi cable modem, then plug it into an
electrical wall outlet that is not controlled by a wall
switch to power on your Wi-Fi cablemodem.
C
YourWi-Fi cable modem
will automatically power
ON when the power
adapter is connected.
Check the front panel LED on your Wi-Fi cable
modem. Aer a brief pause, the LED should light up
SOLID green or SOLID blue.
D