Aruba 503H User manual

Aruba 503H Hospitality Access Points
Installation Guide
Installation Guide | July 2020 1
The Aruba AP-503H Access Points are high-performance, multi-radio wireless devices that can be deployed in
either controller-based (AOS) or controller-less (Instant) modes in hospitality and branch or teleworker
deployments. The Aruba AP-503H Hospitality Access Points support the full 802.11ax (Wi-Fi 6) featureset with
dual 2x2 MIMO radios, deliver locationing functions, and can serve as a flexible IOT gateway, delivered through
the built-in BLE and 802.15.4 radio.
A variety of mounting scenarios are supported by a range of mount kits (sold separately). Make sure to purchase
the correct mount kit for the intended deployment of the AP.
Hardware Overview
The following sections outline the hardware components of the Aruba AP-503H Access Points.
Figure 1 AP-503H (front view)
1

2Aruba 503H Hospitality Access Points | Installation Guide
Figure 2 AP-503H (side and rear view)
Figure 3 AP-503H (bottom view)
Security
Screw
Reset
DC
Adapter
12V
1
2
3
Console
E0
E1 E2

Aruba 503H Hospitality Access Points | Installation Guide 3
LEDs
The hidden LED displays located on the front panel of the access point indicate the following functions:
System Status
The System Status LED indicates the operating condition of the access point, See Table 1.
Table 1 System Status LEDs
1 Blinking: one second on/one second off, 2 second cycle.
2 Flashing Pattern 1: mostly on, briefly off, 2 second cycle.
3 Flashing Pattern 2: mostly off, briefly on, 2 second cycle.
Radio Status
The Radio Status LED indicates the operating mode of the access point’s radios. See Table 2.
Table 2 Radio Status LEDs
1 Alternating: one second each color, 2 second cycle.
LED Display Settings
The LEDs have three operating modes that can be selected in the system management software:
Default mode: Refer to Table 1 and Table 2
Off mode: LEDs are off
Blink mode: LEDs blink green
Force the LEDs into off mode and back to software defined mode by pressing the reset button for a short
duration. Warning: pressing the reset button for longer than 10 seconds may cause the AP to reset and return to
factory default state.
Color/State Meaning
Off Device powered off
Green- blinking 1Device booting, not ready
Green- solid Device ready, fully functional, no network restrictions
Green- flashing pattern 12Device ready, fully functional, uplink negotiated in sub-optimal speed (<1Gbps)
Green- flashing pattern 23Deep sleep mode
Red System error condition - Immediate attention required
Color/State Meaning
Off AP powered off, or both radios disabled
Green- solid Both radios enabled in access mode
Green- blinking One radio enabled in access mode, other disabled
Amber- solid Both radios enabled in monitor mode
Amber- blinking One radio enabled in monitor mode, other disabled
Green/Amber-
alternating1Green: one radio in access mode
Amber: one radio in monitor mode

4Aruba 503H Hospitality Access Points | Installation Guide
Console Port
The 5-pin Micro-B connector is located on the back of this device. Use the proprietary AP-CBL-SERU cable for
direct management of this device when connected to a laptop or serial console (a standard USB cable cannot be
used for this interface). For pin-out details, refer to Figure 4.
Figure 4 Micro-B Port Pin-out
Ethernet Ports
The Aruba AP-503H access points are equipped with one active uplink Ethernet port E0, shown in Figure 2. The
port is 10/100/1000 Base-T, auto-sensing MDI/MDX, which supports uplink connectivity when linked by an
Ethernet cable. Refer to Figure 5 for a detailed port pin-out. The Aruba AP-503H access points support downlink
network connectivity through E1-E2 Ethernet ports. The ports are 10/100/1000Base-T auto-sensing MDI/MDX.
Figure 5 AP-503H (Ethernet Port)
Physical Security Options
A Kensington Lock Slot is available with the desktop mount accessory
A security screw hole can be used with the mounting bracket
Reset Button
The reset button located on the side of the device (showed in Figure 2) can be used to reset the access point to
factory default settings or turn off/on the LED display.
Use one of the following methods to reset the access point to factory default settings:
To reset during normal operation:
1.Hold the reset button for more than 10 seconds while the access point is running.
2.Release the reset button.
To reset during power up, hold the reset button while the access point is powering up.
The system status LED will flash again within 15 seconds indicating that the reset is completed. The access
point will now continue to boot with the factory default settings.
To toggle the LED display between Off and Normal:
During the normal operation of the access point, shortly press and release the reset button using a small,
narrow object, such as a paperclip.
Bluetooth Low Energy / Zigbee Radio
Aruba AP-503H Access Points are equipped with an integrated BLE and Zigbee radio that provides the following
capabilities:
location and asset-tracking applications
1: NC
2: RXD
3: TXD
4: GND
5: GND
Ethernet Port
RJ45 Female
Pin-Out
Signal Name
1
2
3
4
5
6
7
8
BI_DC+
BI_DC-
BI_DD+
BI_DD-
BI_DA+
BI_DA-
BI_DB+
BI_DB-
Function
Bi-directional pair +C
Bi-directional pair -C
Bi-directional pair +D
Bi-directional pair -D
Bi-directional pair +A
Bi-directional pair -A
Bi-directional pair +B
Bi-directional pair -B

Aruba 503H Hospitality Access Points | Installation Guide 5
wireless console access
IoT gateway applications
Power
Ethernet port E0 supports PoE-in (AP is a class 3 802.3af PoE-PD device), allowing the device to draw power from
compliant PoE power sources. If PoE is not available, the access point has a 12V DC power input to support an
AC-to-DC power adapter (sold separately). When both PoE and DC power sources are available, the DC power
source takes priority.
Before You Begin
Refer to the sections below before beginning the installation process.
Pre-Installation Checklist
Before installing your Aruba AP-503H Access Points, be sure that you have the following (not included with the
AP):
A mount kit compatible with the AP and mount surface
A Cat5E or better UTP cable with network access
Optional items:
A compatible power adapter with cord
A compatible PoE midspan injector with power cord
An AP-CBL-SERU console cable
Also, make sure at least one of the following network services is supported:
Aruba AP-503H access points Discovery Protocol (ADP)
DNS server with an “A” record
DHCP Server with vendor-specific options
Identifying Specific Installation Locations
Use the access point placement map generated by Aruba AP-503H access points RF Plan software application to
determine the proper installation location(s). Each location should be as close as possible to the center of the
intended coverage area and should be free from obstructions or obvious sources of interference. These RF
absorbers/reflectors/interference sources will impact RF propagation and should be accounted for during the
planning phase and adjusted for in RF plan.
Identifying Known RF Absorbers/Reflectors/Interference Sources
Identifying known RF absorbers, reflectors, and interference sources while in the field during the installation
phase is critical. Make sure that these sources are taken into consideration when you attach an access point to its
fixed location.
RF absorbers include:
Cement/concrete—Old concrete has high levels of water dissipation, which dries out the concrete, allowing
for potential RF propagation. New concrete has high levels of water concentration in the concrete, blocking
RF signals.
Natural Items—Fish tanks, water fountains, ponds, and trees
Brick
RF reflectors include:
!
FCC Statement: Improper termination of access points installed in the United States configured to non-US
model controllers will be in violation of the FCC grant of equipment authorization. Any such wilful or intentional
violation may result in a requirement by the FCC for immediate termination of operation and may be subject to
forfeiture (47 CFR 1.80).
Aruba Networks, in compliance with governmental requirements, has designed the Aruba AP-503H Access Points
so that only authorized network administrators can change the settings. For more information about access
point configuration, refer to the Access Point Software Quick Start Guide.

6Aruba 503H Hospitality Access Points | Installation Guide
Metal Objects—Metal pans between floors, rebar, fire doors, air conditioning/heating ducts, mesh windows,
blinds, chain link fences (depending on aperture size), refrigerators, racks, shelves, and filing cabinets.
Do not place an access point between two air conditioning/heating ducts. Make sure that access points are
placed below ducts to avoid RF disturbances.
RF interference sources include:
Microwave ovens and other 2.4 or 5 GHz objects (such as cordless phones)
Cordless headset such as those used in call centers or lunch rooms
Access Point Installation
!
RF Radiation Exposure Statement: This equipment complies with RF radiation exposure limits. This equipment
should be installed and operated with a minimum distance of 7.87 inches (20cm) between the radiator and your
body for 2.4 GHz and 5 GHz operations. This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Déclaration sur les limites d'exposition aux radiofréquences : cet équipement est conforme aux limites
d'exposition aux rayonnements radioélectriques spécifiées. Il doit être installé et utilisé à une distance minimale
de 35 cm par rapport à votre corps pour les fréquences de 2,4 et 5 GHz. Cet émetteur-récepteur ne doit pas être
utilisé ou situé à proximité d'autres antennes ou émetteurs-récepteurs.
!
Portable RF communications equipment should be used no closer than 30 cm (12 inches) to any part of the
access point. Otherwise, degradation of the performance of this equipment could result.
!
All Aruba access points should be professionally installed by an Aruba-Certified Mobility Professional (ACMP).
The installer is responsible for ensuring that grounding is available and meets applicable national and electrical
codes. Failure to properly install this product may result in physical injury and/or damage to property.
Tous les points d'accès Aruba doivent impérativement être installés par un professionnel agréé. Ce dernier doit
s'assurer que l'appareil est mis à la terre et que le circuit de mise à la terre est conforme aux codes électriques
nationaux en vigueur. Le fait de ne pas installer correctement ce produit peut entraîner des blessures
corporelles et / ou des dommages matériels.
!
For indoor use only. The access point, AC adapter, and all connected cables are not to be installed outdoors. This
stationary device is intended for stationary use in partly temperature controlled weather-protected
environments (class 3.2 per ETSI 300 019).

Aruba 503H Hospitality Access Points | Installation Guide 7
Software
Aruba AP-503H access points require ArubaOS or ArubaInstant 8.7.1.0 or later.
For instructions on choosing operating modes and initial software configuration, refer to the Access Point
Software Quick Start Guide.
Verifying Post-Installation Connectivity
The integrated LED on the access point can be used to verify that the access point is receiving power and
initializing successfully (see Table 1 and Table 2). Refer to the Access Point Software Quick Start Guide for
further details on verifying post-installation network connectivity.
Electrical and Environmental Specifications
For additional specifications on this product, please refer to the product data sheet at www.arubanetworks.com/
products/networking/access-points/.
Electrical
Ethernet:
E0: 10/100/1000 Base-T auto-sensing MDI/MDX
IEEE 802.3i (10 Base-T) IEEE 802.3u (100 Base-T). IEEE 802.3ab (1000 Base-T)
Power:
Power over Ethernet IEEE 802.3af
12V DC power interface, support powering through AC-to-DC power adapter
Maximum power consumption: Refer to datasheet
Environmental
Operating:
Temperature: 0°C to +40°C (+32°F to +122°F)
Humidity: 5% to 93% non-condensing
Storage and transport:
Temperature: -40°C to +70°C (-40°F to +158°F)
Humidity: 5% to 93% non-condensing
!
Aruba access points are classified as radio transmission devices, and are subject to government regulations of
the host country. The network administrator(s) is/are responsible for ensuring that configuration and operation
of this equipment is in compliance with their country’s regulations. For a complete list of approved channels in
your country, refer to the Aruba Downloadable Regulatory Table at www.arubanetworks.com/techdocs/DRT/
Default.htm.
If a power adapter other than the Aruba-approved adapter is used in the US or Canada, it should be NRTL listed,
with an output rated 12V DC, minimum 1.045A, marked “LPS” and “Class 2,” and suitable for plugging into a
standard power receptacle in the US and Canada.
!
For indoor use only. The access point, AC adapter, and all connected cables are not to be installed outdoors. This
stationary device is intended for stationary use in partly temperature controlled weather-protected
environments (class 3.2 per ETSI 300 019).

8Aruba 503H Hospitality Access Points | Installation Guide
Regulatory Information
For the purpose of identification needed for regulatory compliance certifications, this product has been assigned
a unique regulatory model number (RMN). The regulatory model number can be found on the product
nameplate label, along with all required approval markings and information. When requesting compliance
information for this product, always refer to this regulatory model number. The regulatory model number is not
the marketing name or model number of the product.
AP-503H RMN: APINH503
Aruba Networks provides a multi-language document that contains country-specific restrictions and additional
safety and regulatory information for all Aruba access points. This document can be viewed or downloaded at
www.arubanetworks.com.
Brazil
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência
em sistemas devidamente autorizados.
Industry Canada
This Class B digital apparatus meets all of the requirements of the Canadian Interference-Causing Equipment
Regulations.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1)
This device may not cause interference; and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
When operated in 5.15 to 5.25 GHz frequency range, this device is restricted to indoor use to reduce the
potential for harmful interference with co-channel Mobile Satellite Systems.
Déclaration d’Industrie Canada
Cet appareil numérique de classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
Cet appareil contient des émetteurs / récepteurs exemptés de licence qui sont conformes aux RSS exempts de
licence d'Innovation, Sciences et Développement économique Canada. Son fonctionnement est soumis aux
deux conditions suivantes: (1) ce périphérique ne doit pas provoquer d’interférences, et (2) ce périphérique doit
accepter toute interférence, y compris les interférences susceptibles de provoquer un dysfonctionnement.
En cas d'utilisation dans la plage de fréquences de 5,15 à 5,25 GHz, cet appareil doit uniquement être utilisé à
intérieur afin de réduire les risques d'interférence avec les systèmes satellites mobiles partageant le même
canal.
European Union Regulatory Conformity
The Declaration of Conformity made under RED 2014/53/EU is available for viewing at: www.hpe.com/eu/
certificates. Find and select the document that corresponds to your device’s model number as it is indicated on
the product label.
Compliance is only assured if the Aruba approved accessories as listed in the ordering guide are used.
https://www.arubanetworks.com/assets/og/OG_AP-500HSeries.pdf.
Wireless Channel Restrictions
5150-5350MHz band is limited to indoor only in the following countries; Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR),
Cyprus (CY), Czech Republic (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece (GR), Hungary (HU),
Iceland (IS), Ireland (IE), Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT), Luxembourg (LU), Malta (MT), Netherlands (NL),
Norway (NO), Poland (PL), Portugal (PT), Romania (RO), Slovakia (SK), Slovenia (SL), Spain (ES), Sweden (SE), Switzerland (CH),
Turkey (TR), United Kingdom (UK).
!
Changes or modifications to this unit not expressly approved by the party responsible for regulatory compliance
could void the user’s authority to operate this equipment.
Toute modification effectuée sur cet équipement sans l'autorisation expresse de la partie responsable de la
conformité est susceptible d'annuler son droit d'utilisation.

Aruba 503H Hospitality Access Points | Installation Guide 9
Table 3 RF Power Limits for BLE, Zigbee, and WiFi
Japan
Korean
Mexico
La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debeaceptar cualquier interferencia,
incluyendo la que pueda causar su operación no deseada.
Radio Frequency Range MHz Max EIRP
BLE/Zigbee 2402-2480 9 dBm
Wi-Fi
2412-2472 20 dBm
5150-5250 23 dBm
5250-5350 23 dBm
5470-5725 30 dBm
5725-5850 14 dBm
!
Lower power radio LAN product operating in 2.4 GHz and 5 GHz bands. Please refer to the Aruba AP-503H
access points OS User Guide/Instant User Guide for details on restrictions.

10 Aruba 503H Hospitality Access Points | Installation Guide
Morocco
Singapore
Нормативные требования Евразийского Экономического Союза
Russia
HPE Russia: ООО "Хьюлетт Паккард Энтерпрайз" Российская Федерация, 125171, г.
Москва, Ленинградское шоссе, 16А, стр.3, Телефон: [phone] Факс: [phone]
4677
'HPE Belarus': ИООО «Хьюлетт-Паккард Бел», Республика Беларусь, 220030, г. Минск,
ул. Интернациональная, 36-1, Телефон/факс: [phone]
'HPE Kazakhstan': TOO «Хьюлетт-Паккард (К)», Республика Казахстан, 050040, г. Алматы, Бостандыкский
район, проспект Аль-Фараби, 77/7, Телефон/факс: + 7 727 355 35 50
Kazakhstan
ЖШС "Хьюлетт Паккард Энтерпрайз" Ресей Федерациясы, 125171, Мәскеу, Ленинград тас жолы, 16A блок
3, Телефон: [phone] Факс: [phone]
«HEWLETT-PACKARD Bel» ЖШС, Беларусь Республикасы, 220030, Минск қ., Интернациональная көшесі, 36/
1, Телефон/факс: [phone]
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-Фараби
даңғ ылы, 77/7, Телефон/факс: [phone]

Aruba 503H Hospitality Access Points | Installation Guide 11
Taiwan
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得
擅自變更頻率、加大功率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現
象時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機
設備之干擾。
1. 應避免影響附近雷達系統之操作。
2. 高增益指向性天線只得應用於固定式點對點系統。
3. 電磁波暴露量 MPE 標準值1 mW/cm2, 送測產品實測值為: 0.552 mW/cm2
警告使用者 :
此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻
擾動，在此種情況下，使用者會被要求採取某些適當的對策。
United States
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit that is different from that to which the receiver is
connected. Consult the dealer or an experienced radio or television technician for help.
Improper termination of access points installed in the United States configured to a non-US model controller is a
violation of the FCC grant of equipment authorization. Any such willful or intentional violation may result in a
requirement by the FCC for immediate termination of operation and may be subject to forfeiture (47 CFR 1.80).
The network administrator(s) is/are responsible for ensuring that this device operates in accordance with local/
regional laws of the host domain.

12 Aruba 503H Hospitality Access Points | Installation Guide
Medical
1. Equipment not suitable for use in the presence of flammable mixtures.
2. Connect to only IEC 60950-1 or IEC 60601-1 3rd edition certified products and power sources. The end user is
responsible for the resulting medical system complies with the requirements of IEC 60601-1 3rd edition.
3. Wipe with a dry cloth, no additional maintenance required.
4. No serviceable parts, the unit must be sent back to the manufacturer for repair.
5. No modifications are allowed without Aruba AP-503H access points approval.
This product has not been qualified as a Medical Device under EU Directive 92/42/EEC. When deployed in
medical environments it must be inaccessible to patients. If integrated as a component into a Medical Device, the
integrator is responsible for ensuring that the requirements of 92/42/EEC are met.
Contact Aruba
Copyright
© Copyright 2020 Hewlett Packard Enterprise Development LP
Open Source Code
This product includes code licensed under the GNU General PublicLicense, the GNU Lesser General Public License, and/or
certain other open source licenses.
A complete machine-readable copy of the source code corresponding to such code is available upon request. This offer is valid
to anyone in receipt of this information and shall expire three years following the date of the final distribution of this product
version by Hewlett Packard Enterprise Company.
To obtain such source code, send a check or money order in the amount of US
$10.00 to:
Hewlett Packard Enterprise Company
Attn: General Counsel
6280 America Center Dr.
San Jose, CA 95002
USA
Warranty
This hardware product is protected by an Aruba warranty. For more details visit www.hpe.com/us/en/support.html
Main Site www.arubanetworks.com
Support Site asp.arubanetworks.com
Airheads Social Forums and
Knowledge Base www.community.arubanetworks.com/
North America Telephone [phone] (toll free)
1-408-754-1200
International Telephone www.arubanetworks.com/support-services/contact-support/
Software Licensing Site www.hpe.com/networking/support
End-of-Life Information www.arubanetworks.com/support-services/end-of-life/
Security Incident Response Team
(SIRT) Site: www.arubanetworks.com/support-service/security-bulletins/
Email: [email protected]