ASCOM CR3 User manual

Installation and Operation Manual
CR3 and CR5 Charging Rack
TD 92480EN
20 May 2015 / Ver. G

TD 92480EN
20 May 2015 / Ver. G
Installation and Operation Manual
CR3 and CR5 Charging Rack
Contents
1. Introduction ................................................................................................................... 1
1.1 Abbreviations and Glossary ................................................................................... 2
1.2 Safety ...................................................................................................................... 2
1.3 Regulatory Compliance Statements (EU and EFTA only)........................................ 3
1.4 Regulatory Compliance Statements (USA and Canada only) ................................. 3
1.5 Technical Solution ................................................................................................... 4
1.6 Interfaces................................................................................................................. 4
2. Installation and Configuration..................................................................................... 5
2.1 Charging Rack Installation....................................................................................... 5
2.1.1 General............................................................................................................ 5
2.1.2 Placing on a Table ........................................................................................... 6
2.1.3 Wall Mounting ................................................................................................ 7
2.1.4 Electrical Installation....................................................................................... 7
2.1.5 Communication Cable Connection ................................................................ 12
2.1.6 Software Installation .................................................................................... 13
2.2 Charging Rack Configuration................................................................................. 13
3. Commissioning ............................................................................................................ 15
4. Operation ..................................................................................................................... 16
4.1 Charger Operation ................................................................................................. 16
5. Maintenance ................................................................................................................ 17
5.1 Operation when the Charger Rack is Connected to a PDM or Device Manager .... 17
5.2 Software Update ................................................................................................... 17
5.3 Easy Replacement ................................................................................................. 17
5.4 LED Indications ...................................................................................................... 18
6. Troubleshooting .......................................................................................................... 19
7. Related Documents ..................................................................................................... 20
8. Document History ....................................................................................................... 21

TD 92480EN
20 May 2015 / Ver. G
Installation and Operation Manual
CR3 and CR5 Charging Rack
1
1. Introduction
1. Introduction
This document describes how to install, configure and operate the CR3 and CR5 Charging
Racks.
The CR3 Charging Rack is available in two different models, Advanced and Basic. The CR5
Charging Rack is only available as a Basic model. The Advanced Charging Rack can be used
to program and charge handsets. The Basic Charging Rack can only be used to charge
handsets.
NOTE: The Advanced Charging Rack is designed to always be connected to an Ethernet
based local area network.
Each Charging Rack can charge up to six handsets simultaneously.
The USB port on the Advanced Charging Rack is used to connect the Charging Rack to a
Device Manager, or to a PC running the Portable Device Manager (PDM). The Device Manager
or PDM can be used to configure or upgrade either the Charging Rack itself or any handsets
placed in the Charging Rack.
The Ethernet ports can be used to connect up to four Advanced Charging Racks to a single
LAN outlet.
See 2.1.5 Communication Cable Connection on page 12 for more information on how to
connect Charging Racks using the Ethernet and USB ports.
Figure 1. Charging Rack.
This document is intended as a guide for installation, maintenance and troubleshooting.
Model Features
Advanced Charging Rack - Charging slots for handsets.
- Ethernet and USB connection used for
upgrade and configuration of handsets and
charging racks (through a LAN or PC
connection).
Basic Charging Rack - Charging slots for handsets.
Power Supply for Charging Rack Building fuse for fixed installation
Supply voltage 100-240VAC/0.7A 50/60 Hz 10 A maximum

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1. Introduction
Installation Alternatives
NOTE: In the USA and Canada the Charging Rack can only be installed as a single unit, serial
configuration is not permitted.
• The Charging Rack can be installed as a single unit. When installed as a single unit, the
power cord with the C14 connector can be used together with a suitable extension cord,
and can be plugged into a wall outlet. Up to four Advanced Charging Rack single units
can be connected to one LAN outlet.
• If more than one Charging Rack is used in a serial configuration a fixed installation must
be made. For safety reasons it is NOT allowed to supply more than one unit by the power
cord with the C14 connector. When units are supplied in series, the installation must be
made by an authorized electrician and the C14 connectors must be removed. A
maximum of five units can be connected in serial power supply, but LAN serial
connection is limited to four units.
NOTE: In Sweden, Norway and Finland a connection to protective earth (safety grounding)
must be provided.
1.1 Abbreviations and Glossary
BPC Battery Pack Charger
device Can be a DECT or VoWiFi handset, an alarm transmitter, a
pager or a charger developed to work together with the PDM/
Device Manager. See respective manual for each device.
DHCP Dynamic Host Configuration Protocol, a protocol for
automating the configuration of computers that use TCP/IP
PDM Portable Device Manager
A Stand Alone (SA) for administration via a cable connected
PC.
USB Universal Serial Bus: a serial bus standard to interface
devices, for example connect computer peripherals such as
mice, keyboards, scanners etc.
1.2 Safety
The Charging Rack is connected to 100-240VAC/0.7A 50/60 Hz.
For safety reasons:
• the safety covers on top of the supply voltage terminal blocks must be mounted to
prevent hazardous situations, such as an electric shock.
• when servicing the units the mains power supply cable must be disconnected.
NOTE: For PERMANENTLY CONNECTED EQUIPMENT, a readily accessible disconnect device
shall be incorporated into the building installation wiring. The disconnect device shall
disconnect both poles.
NOTE: For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
In Sweden, Norway and Finland the Charging Rack must be connected to a wall outlet with
protective earth (safety grounding). For other countries it is recommended to use a
protective earth connection.

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1. Introduction
• Suomi: Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.
• Norge: Apparatet må tillkoples jordet stikkontakt.
• Sverige: Apparaten skall anslutas till jordat uttag.
1.3 Regulatory Compliance Statements (EU and EFTA only)
This equipment is intended to be used in the whole EU & EFTA.
This equipment is in compliance with the Council Directive on Radio and Telecommunication
Terminal Equipment (R&TTE) 1999/5/EC and ErP Directive 2009/125/EC1. The Declaration
of Conformity may be consulted at: http://www.ascom.com/ws/products_ws.htm
The product is marked with .
1.4 Regulatory Compliance Statements (USA and Canada only)
FCC Compliance Statements for USA
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC Requirements for Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada.
Modifications
Changes or modifications to the equipment not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
1. Only applicable for CR3 Basic

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1. Introduction
1.5 Technical Solution
The following functionality is provided by the Charging Rack:
When using an Ethernet connection, it is possible to connect several Advanced Charging
Racks serially to the LAN.
If the Advanced Charging Rack is connected to a PDM via both USB and Ethernet, the USB
connection has higher priority.
NOTE: If the Ethernet connection is used, each Advanced Charging Rack needs an IP address.
See label for MAC address.
The Charging Rack is equipped with a combined reset button and embedded LED on the
front.
NOTE: For the Basic Charging Rack, the button/LED on the front has no function.
1.6 Interfaces
NOTE: The requirements stated below are only applicable for the Advanced Charging Rack.
Computer:
•MicrosoftWindowsXP
®Professional, Service Pack 2 (SP2) (32-bit), or Windows 7®
Professional (32-bit/64-bit), Windows 7® Enterprise (32-bit/ 64-bit), Windows 7®
Ultimate (32-bit/64-bit)
• Sun Java Runtime Environment (JRE) version 6 or higher.
• USB port. USB 1.1 required, USB 2.0 supported.
• Ethernet port 10/100 Mbit/s.
Model Charger functionality
Advanced - Charging of the handset battery.
- Provide a means for software and parameter update of handsets.
Basic - Charging of the handset battery.

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2. Installation and
2. Installation and Configuration
2.1 Charging Rack Installation
2.1.1 General
NOTE: The unit shall be installed by authorized personnel only.
• The units shall be placed in a dry environment with a temperature range from
+5° C up to + 40° C (41° F to 104° F).
• The units shall be mounted on a vertical wall.
• Avoid mounting the Charging Rack in a sunlit place. This can affect the charging capacity.
• Avoid mounting the Charging Rack where radio/network coverage is not sufficient. This
can reduce the messaging capacity.
• The unit can be mounted to a vertical wall (concrete or plaster walls only) or be placed on
table if table adapters are used.
• If the Charging Rack is connected to a power supply via an AC wall plug, serial power
supply connection is not allowed.
• If the Charging Rack is connected to a power supply via an AC wall plug, the socket-outlet
shall be situated near the equipment and shall be easily accessible.
• If the Charging Rack is connected to a power supply via a fixed connection, a readily
accessible disconnect device shall be incorporated in the building installation wiring.
Delivery Includes:
•ChargingRack
• Power supply cord including IEC C14 connector (male)
• Inlet accessory kit including cable support holders and screws
• Table adapters
NOTE: An extension cord IEC C13 AC connector (female, IEC60320-C13) to wall socket has to
be ordered separately. It shall be connected between the pre-installed IEC C14 AC
connector (male) and the wall socket.
Required Tools etc.
•Screwdrivers
• Cutting pliers
• Multimeter
• Screws and wall plugs for wall mounting. Make sure the screws and wall plugs have the
correct length for the type of wall used. See example below:
Wall material Plug length Screw diameter
Single plasterboard Thorsman TP1 3.5 – 5 mm
Double plasterboard Thorsman TP2 3.5 – 5 mm
Concrete Thorsman TP2 3.5 – 5 mm

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2. Installation and
Examples of Ways to Mount the Charging Racks
Different ways to mount the Charging Racks is shown in figure 6 on page 9. It is possible to
set up different combinations of Charging Racks and Battery Pack Chargers. A maximum of
four Advanced Charging Racks (or Battery Pack Chargers) can be serially connected to the
same LAN source.
Installation Steps for the Advanced Charging Rack
The installation is done in three steps:
1 Placing on table or wall mounting.
2 Electrical installation.
3 Communication cable connection.
Installation Steps for the Basic Charging Rack
The installation is done in two steps:
1 Placing on table or wall mounting.
2 Electrical installation.
2.1.2 Placing on a Table
If the Charging Rack shall be placed on table, use the table adapters included in the delivery
as follows:
1 Mount the two table adapters in the two outer holes in the bottom cover of the
Charging Rack as shown in figure 2 on page 6.
2 Mount the four rubber feet as shown in figure 2 on page 6.
Figure 2. Mounting of table adapters and rubber feet.
Figure 3. Charging Rack with table adapters.
Mount the rubber feet here.
Mount table
adaptor and
rubber feet
here.

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2. Installation and
2.1.3 Wall Mounting
First, make an outline of how the Charging Racks are to be placed.
TIP: If several Charging Racks (or Battery Pack Chargers) are to be mounted close to each
other, mount them so that there is enough space between them to be able to disconnect the
handsets (vertical distance) and to be able to open the top cover (horizontal distance).
TIP: When you are planning the location of the modules, start to mount them in a height
that makes it easy to reach the handsets and to read the handsets’ display.
Measure and mark the drill holes by using the dimensions in figure 4. Drill and fasten the
Charging Rack on the wall with four screws.
Figure 4. Mounting dimensions in mm. Charging Rack seen from the back.
2.1.4 Electrical Installation
Power Supply by Power Cord to Wall Outlet
The Charging Rack is delivered with a cord with an IEC C14 connector (male). An extension
cord IEC C13 AC connector (female, IEC60320-C13) to wall socket has to be ordered
separately. It shall be connected between the pre-installed AC connector (male) and the wall
socket.
400
290
70.5

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2. Installation and
Figure 5. Charging Rack with IEC C14 connector and an extension cord with an IEC C13
connector.
For the Advanced Charging Rack, connect the communication cable when required.
Installation Test
1 Connect the mains power supply cord to the wall socket.
2 The LED on the front of the charger should light up.
NOTE: The LED is disabled on the Basic Charging Rack and will not light up. Put a handset
into a charging slot and check if the handset LED lights up.
Power Supply by Fixed Connection
NOTE: If the Charging Rack shall be connected with a fixed connection, the AC connection
must be done by a authorized electrician.
TIP: It is possible to use any of the two AC terminal blocks for AC input. Consequently, the
unused terminal block may be used to connect the next Charging Rack or battery pack
charger.
The Power Supply module connects to 100-240VAC/0.7A 50/60 Hz. When working with
the units the mains power supply cable must always be disconnected. The safety covers
must be mounted on top of the power supply terminal blocks to prevent hazardous
situations, like electric chock.

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2. Installation and
Figure 6. Examples of how Charging Racks can be mounted and connected by fixed
installation to a power source.
Opening the Top Cover
Open the top cover by first pressing on the sides of the top cover, then lifting it upwards.
Figure 7. Opening the top cover of the Charging Rack.
Fixed Installation in Detail
Fixed installation of the first charger or single unit with fixed electrical installation.
1 Remove the C14 connector from the power cord. Measure, cut and strip the power
cord to be connected to the disconnect device.
2 Connect the mains power supply cord to the disconnect device.
The IEC color code is used in the power cord supplied.
Table 1. Wiring color codes.
IEC US Old * Load Also called
To disconnect device
To disconnect device

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2. Installation and
Installation of Additional Units in a Serial Power Configuration
NOTE: Do not connect more than five units in a power series. Serial power configuration is
only allowed for wall mounted Charging Racks, it is not allowed for Charging Racks
used as a single desktop unit placed on a table.
NOTE: Do not connect more than four units to one single LAN outlet in a LAN series.
IMPORTANT: It is not allowed to connect additional Charging Racks or Battery Pack Chargers if
the chargers are connected to the power supply via an AC plug.
IMPORTANT: Disconnect the power supply connection before working on the units.
1 If the additional Charging Rack has not yet been mounted on the wall, do this
according to figure 4 on page 7.
2 Open the top cover of the Charging Rack closer to the AC power source.
3 Remove the cover which protects the unused AC output terminal block of the charger
closer to the AC power source.
4 Mount the cable support holder at the unused opening in the charger closer to the AC
power source. The cable support holder is provided in the parts bag. See figure 8.
Figure 8. The rectangular cover that shall be removed and changed to a cable support
holder with a mains power supply cord run through it.
Brown Black Red Active Line, Hot
Blue White Black Neutral Return, Cold, Grounded connector
Gr/Ye ** Green Green Earth Ground, Safety Earth, Earth Ground, Grounding
conductor ***
*The “Old“ standard was used in various countries (including Australia), and some
wiring may still use these colors.
** Gr/Ye - Green with Yellow stripe - this is the standard world wide, although it is not
common in the US or Canada at present.
*** There is an important distinction between “Grounding conductor“ (safety earth)
and “Grounded conductor“ (Neutral). These are US terms for the conductors and
they are not interchangeable, despite the similarity of the names !

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2. Installation and
5 Remove the C14 connector from the additional charger. Cut and strip the mains
power supply cord coming from the additional charger to the length required.
6 Run the power supply cord from the additional charger through the cable support
holder of the previous charger, see figure 9 on page 11.
Figure 9. Securing the mains power supply cable.
7 Connect the power supply cord from the additional charger to the unused terminal
block in the charger closer to the AC power source. Note the embossed markings L,
earth symbol and N, see figure 10.
Figure 10. The mains power supply connection.

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2. Installation and
8 Mount the safety cover and fasten it with one screw.
9 Secure the mains power supply cable with two screws (2), which are provided in the
parts bag, see figure 9.
10 Replace the top cover, see figure 7 on page 9.
11 Fasten the power cord to the wall depending on local regulations.
12 If more Charging Racks shall be connected, repeat the above steps 1-12 for the next
unit.
Installation Test
1 When the fixed installation is completed, apply AC power by switching on the
disconnect device.
2 The LED on the front of each charger should light up.
NOTE: The LED is disabled on the Basic Charging Rack and will not light up. Put a handset
into a charging slot and check if the handset LED lights up.
2.1.5 Communication Cable Connection
NOTE: This section is applicable for the Advanced Charging Rack only.
The communication cable connections are situated under the top cover of the Charging
Rack.
Figure 11. Communication connections inside the Charging Rack.
From left: Ethernet (LAN), Ethernet (PC) and USB.
When connecting several (up to four) Charging Racks over Ethernet, it is possible to connect
them in series using the two Ethernet connections. Power over Ethernet is not supported.
Figure 12. Connecting Charging Racks in series using Ethernet cables
LAN PC USB

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2. Installation and
1 Open the top cover, see figure 7 on page 9.
2 If a single Charging Rack is used, connect the Ethernet cable or USB cable to the
connections shown in figure 11 on page 12. If several Charging Racks shall be
connected in series, connect the Ethernet cables to the connections shown in
figure 12 on page 12.
3 Let the Ethernet/USB cables run on top of the cable support holders, see figure 9 on
page 11.
4 Close the top cover.
The USB Interface supports USB 2.0 Full speed. One Mini-B Receptacle USB connector is used.
The USB connection is used for communication with a PC. Power over USB is not supported.
The USB connection is used for connecting the Charging Rack directly to a PC or to a LAN for
the purpose of upgrading or configuring the Charging Rack itself or handsets placed in the
charger.
2.1.6 Software Installation
NOTE: This section is applicable for the Advanced Charging Rack only.
The charger is delivered with pre-installed software and it is possible to upgrade the charger
software. Refer to the Installation and Operation Manual for the Device Manager or the PDM
for instructions on how to upgrade the charger.
2.2 Charging Rack Configuration
NOTE: This section is applicable for the Advanced Charging Rack only.
Each Charging Rack need access to DHCP to receive an IP address automatically. If no DHCP is
accessible it is possible to configure with PDM Windows Version.
If the Charging Rack is configured to run DHCP, connect the network cable and the Charging
Rack will automatically receive an IP address. If the Charging Rack is not configured to run
DHCP the Charging Rack will use the setup IP addresses.
The following parameters exist for the Charging Rack and can be changed via the PDM/
Device Manager
Parameter Description
Ethernet Bit rateaauto (default)
Ethernet connector1auto (default)
Ethernet duplex1auto (default)
DHCP Enabled Yes (default), No
Charger IP address 192.168.0.101 (default)
LAN PC LAN PC
Charging Rack 1 Charging Rack 2

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2. Installation and
Follow these instructions to set the Charger Rack parameters:
NOTE: It may be necessary to import the parameter definitions file that is included in the
software package. The package is provided by your supplier. The PDM/Device
Manager used may differ from the version that is described here.
1 Check that the Charger Rack is connected to the PDM/Device Manager.
2 In PDM or the Device Manager, click on the Numbers tab.
3 Select the Charger Rack device that you want to change parameters for.
4 In the Number menu, click “Edit...”. The Edit parameters window opens.
5 Edit the parameters you want to edit.
6Click“OK”.
Subnet mask 255.255.255.0 (default)
Default gateway IP address 192.168.0.1 (default)
DNS IP address 192.168.0.2 (default)
Charger IP port 12346 (default)
Service Discovery Enabled Yes (default), No
Service Discovery Domain Name of domain
DH IP address (one DH only) 192.168.0.3 (default)
DH IP port 10147 (default)
a. Currently only “auto” setting is available.

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3. Commissioning
3. Commissioning
The commissioning includes the following:
• Installation test
•Charging
• Communication with PDM or Device Manager
NOTE: The communication functionality is applicable for the Advanced Charger Rack only.
Installation Test
For Installation test, see chapter Installation Test on page 8 or page 12.
Charging
To verify that the charging works, do as follows:
1 Check that the LED on the front of the charger(s) is lit.
NOTE: The LED is disabled on the Basic Charger Rack and will not light up. Put a handset into
a charging slot and check if the handset’s LED lights up.
2 Place a handset in a charging slot. Start of charging may be indicated differently
depending on handset model.
Communication with PDM and Device Manager
NOTE: The communication test is applicable for the Advanced Charger Rack only.
See figure 11 on page 12 to see the communication connections to the charger.
Follow these instructions to start the PDM/Device Manager:
If you are using a Device Manager:
1 Check that the Charging Rack is connected.
2 Open a web browser and enter the URL to access the Device Manager.
3 Click on “Device Manager”. The Device Manager window appears.
4 Go to the “Devices” tab and verify that the Charger Rack is online (it may take up to
15 sec).
If you are using the PDM Windows Version:
1 Check that the Charging Rack is connected to your PC.
2 Start PDM Windows Version.
3 Go to the “Devices” tab and verify that the Charger Rack is online.
For instructions on how to verify that the charger parameter setting works, and for further
instructions, please see Installation and Operation Manual for Portable Device Manager
(PDM), Windows version for instructions on how to upgrade the charger.

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4. Operation
4. Operation
4.1 Charger Operation
When the charger is connected to an external power supply, normal operation is done as
follows:
Handset charging
1 Connect the charger to the AC power supply.
2 Place a handset in the charging slot to start charging.
Handset disconnection
1 Tilt the handset forwards.
2 Lift the handset upwards.
NOTE: Do not try to lift the handset upwards before tilting it forwards.

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5. Maintenance
5. Maintenance
5.1 Operation when the Charger Rack is Connected to a PDM or Device Manager
NOTE: This section is not applicable for the Basic Charger Rack.
When the charger is connected the following additional operations can be done:
• Software upgrade (of charger or handset)
• Parameter editing (of charger or handset)
• Phonebook upload (handset)
• Language upload (handset)

See Installation and Operation Manual for Portable Device Manager (PDM) for more
information.
5.2 Software Update
NOTE: This section is not applicable for the Basic Charger Rack.
The charger software is pre-installed. Updates can be performed by using the PDM or Device
Manager.
The software version of the charger can be checked as follows:
1 Open PDM or the Device Manager.
2 Go to the Devices tab.
3 In the list of devices, find the charger.
4 The software version is shown in the Software version column.
See Installation and Operation Manual for Portable Device Manager (PDM) for more
information.
5.3 Easy Replacement
NOTE: This section is not applicable for the Basic Charger Rack.
The Charger Rack supports the Easy Replacement feature. Easy replacement is performed
via the handset display and does not involve PDM or Device Manager. The Charger Rack only
needs a power connection to support easy replacement. A connection to PDM/Device
Manager is not needed.
See the User Manual for the handset more for details.

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5. Maintenance
5.4 LED Indications
NOTE: The LED is disabled on the Basic Charger Rack.
The charger is equipped with a status LED. The following indications are used:
LED indications are also described in chapter 6. Troubleshooting on page 19.
The reset button is used to reset the Charger Rack.
NOTE: The reset button on the Basic Charger Rack has no function.
LED indication Description
None Not connected to power.
Green, fixed Logged on to PDM/Device Manager.
Orange, fixed 1) Not logged on to PDM/Device Manager
2) Charging of handset
Orange, flashing (1000 ms on, 1000 ms
off)
1) Software download.
2) File transfer during Easy Replacement.
Orange, flashing (100 ms on, 800 ms
off)
“Change phone” indication during Easy
Replacement.
Red, fixed Software error. Service needed.
Red, flashing (100 ms on, 800 ms off) Error indication during Easy Replacement. Put
back old handset in charger.
Charger returns to “Not logged in to PDM/Device
Manager” mode when handset is removed.
Red, flashing (3 long flashes, 800 ms
on, 100 ms off)
Parameter error in user parameters. Charger
performs a factory reset and restarts.
Red, flashing (800 ms on, 100 ms off) 1) Parameter error in production parameters.
Service needed for charger.
2) Error during Easy Replacement.
Service needed for both handsets.