Asus CMAX6000 User manual

User Guide
CMAX6000
Wireless AX DOCSIS 3.1 Cable Modem Router

CMAX6000
First Edition
March 2020
Copyright © 2020 ASUSTeK Computer Inc. All Rights Reserved.
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infringe.

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Contents
1 Getting to know your cable modem router ............................... 5
1.1 Package contents.................................................................................................... 5
1.2 Your cable modem router.................................................................................... 5
1.3 Positioning your router......................................................................................... 5
1.4 Product label ............................................................................................................ 5
1.5 Hardware Setup....................................................................................................... 5
2 Conguring the General Settings ............................................... 6
2.1 Internet service........................................................................................................ 6
2.2 Basic Network Setup.............................................................................................. 7
3 Setting up Your Gateway ............................................................. 8
3.1 At a Glance ................................................................................................................ 8
3.2 Connection................................................................................................................ 8
3.2.1 Status .............................................................................................................................9
3.2.2 Cable Network............................................................................................................9
3.2.3 Local IP Conguration...........................................................................................11
3.2.4 Wi-Fi............................................................................................................................. 12
3.3 Firewall......................................................................................................................21
3.3.1 IPv4 Firewall / IPv6 Firewall.................................................................................21
3.4 Software ...................................................................................................................22
3.5 Hardware..................................................................................................................22
3.5.1 Hardware System....................................................................................................22
3.5.2 LAN ..............................................................................................................................23
3.5.3 Wireless ......................................................................................................................24
3.6 Wizard .......................................................................................................................24
4 Managing Network Clients........................................................ 26
4.1 Connected Devices ..............................................................................................26
4.1.1 Reserved IP ............................................................................................................... 27

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4.2 Setting up Parental Control...............................................................................28
4.2.1 Managed Sites ........................................................................................................29
4.2.2 Managed Services .................................................................................................30
4.2.3 Managed Devices ..................................................................................................32
4.2.4 Reports ......................................................................................................................33
5 Conguring the Advanced Settings ......................................... 34
5.1 Port Forwarding.....................................................................................................34
5.2 Port Triggering .......................................................................................................36
5.3 Remote Management .........................................................................................38
5.4 DMZ ...........................................................................................................................39
5.5 Device Discovery...................................................................................................40
6 Troubleshooting......................................................................... 42
6.1 Logs............................................................................................................................42
6.2 Diagnostic Tools ....................................................................................................43
6.3 Wi-Fi Spectrum Analyzer ....................................................................................44
6.4 Reset/Restore Gateway.......................................................................................45
6.5 Change Password..................................................................................................46
6.6 Feedback..................................................................................................................47

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11 Getting to know your cableGetting to know your cable
modem routermodem router
1.1 Package contents
1.2 Your cable modem router
1.3 Positioning your router
1.4 Product label
The product label at the bottom of your cable modem router
contains the default Wi-Fi network name (SSID), Wi-Fi password,
login information for the web graphical user interface (web GUI),
serial number, MAC address, and other information.
1.5 Hardware Setup

6
22 Conguring the GeneralConguring the General
SettingsSettings
2.1 Internet service
Visit your ISP’s website and follow the on-screen instructions to
activate your Internet service. If you subscribed to automatic IP
(DHCP) service, the Internet is accessible now.
NOTES:
• Your ISP’s contact information may change. Visit your ISP’s
website or check your Internet service billing statement for
the latest contact information.
• If your router still does not connect to the Internet, contact
your ISP and do the following:
1. Provide your router’s serial number and MAC address
located on the product label, and conrm with your ISP if
it is already active.
2. If your router is visible to your ISP but there is still no
Internet connection, reboot your router and check the
online status again.
3. If your router is still not visible to your ISP or your ISP can
not provide technical support, do the following:
1) Go to router.asus.com or http://10.0.0.1.
2) Enter login username and password on the screen
and you will be directed to the At a Glance page.
3) On the left-side menu, click Troubleshooting and
select Feedback tab.
4) Click the Generate log and Download File buttons
to save the log les and send the log les to
[e-mail]. We will reply to you as soon
as possible.

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2.2 Basic Network Setup
To set up your CMAX6000 settings:
1. Launch your web browser and go to Enter the default IP
address, router.asus.com or http://10.0.0.1.
2. Enter default login name“admin” and password “password”
on the login screen.
3. Click Sign In to log into the software conguration interface.
4. Set up a new password when prompted.
5. Click Save and log into the software conguration interface
with your new password.

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33 Setting up Your GatewaySetting up Your Gateway
3.1 At a Glance
This is the rst screen displayed when you successfully log into
the web management interface. The At a Glance of the Gateway
section allows you to view the network connectivity and Wi-Fi
connection status, to congure your device operation mode
as router or bridge, and to save/upload cable modem router
settings.
3.2 Connection
The Connection section allows you to view network connection
status, manage your network clients and congure your
network’s security settings.

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3.2.1 Status
The Status page displays device information and Cable Network
Internet/Wireless/LAN connection status connected to your
network.
To view your network connection status:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Status from the dropdown menu of the Connection
section.
3.2.2 Cable Network
The Cable Network screen displays the settings of WAN
connection status.

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To view your WAN connection status:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Cable Network from the dropdown menu of the
Connection section.
3.2.3 Local IP Conguration
Your router uses DHCP to assign IP addresses automatically on
your network. The Local IP Conguration screen allows you
to modify the LAN IP settings and specify the DHCP IP address
range and lease time for the clients on your network.
NOTE: Any changes to the LAN IP address will be reected on
your DHCP settings.
To modify the LAN IP settings:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Local IP Network from the dropdown menu.
3. Modify the IP address and subnet mask.
4. Specify the IP address range and lease time for the clients on
your network.
5. When done, click Save Settings.

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3.2.4 Wi-Fi
The CMAX6000 also operates as a wireless access point, allowing
wireless computers to communicate with each other.
Private Wi-Fi Network
To congure the private wireless settings:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Wi-Fi from the dropdown menu.
3. Click the edit icon to congure the wireless settings.
NOTE: You can set up dierent wireless security settings for
2.4 GHz and 5 GHz bands.

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4. Select On for the Wireless Network to enable the wireless
function.
5. Assign a unique name containing up to 32 characters for
your SSID (Service Set Identier) network name to identify
your wireless network. Wi-Fi devices can identify and connect
to the wireless network via your assigned SSID. The SSID
information banner are updated on the Status page once
new SSIDs are saved to the settings.
6. Select any of these wireless Mode options to determine the
types of wireless devices that can connect to your wireless
router:
• 2.4 GHz: 802.11 b/g, 802.11 b/g/n, 802.11 b/g/n/ax
• 5 GHz: 802.11a, 802.11a/n/ac, 802.11a/n/ac/ax
7. From the Security Mode dropdown list, select the
authentication method for your wireless security. If you select
WPA-PSK (Pre-shared Key)/WPA2-PSK (with TKIP or AES) as
the authentication method, key in security passkey in the
Network Password eld.
• Open (risky): This option provides no security.
Choose WPA-PSK/WPA2-PSK (with TKIP or AES) or mixed
mode as the authentication method to provides strong
security.
• WPA-PSK (TKIP)
• WPA-PSK (AES)
• WPA2-PSK (AES)(Recommended)
• WPA2-PSK (TKIP/AES)
• WPA-WPA2-PSK (TKIP/AES)

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IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using
High Throughput with WPA/WPA2-PSK with TKIP as the unicast
cipher. If you use these encryption methods, your data rate will
drop to IEEE 802.11a/IEEE 802.11g connection. Only WPA/WPA2-
PSK with AES authentication supports 802.11 n/ac/ax operation
mode.
8. Select the operating channel for your wireless router.
Select Auto to allow the wireless router to automatically
select the channel that has the least amount of interference.
9. Select any of these Channel Bandwidth to accommodate
higher transmission speeds:
2.4 GHz/5 GHz bands:
• 20 MHz
• 20/40 MHz
5 GHz bands:
• 20/40/80 MHz (default)
• 20/40/80/160 MHz
10. Enter the Network Password. Passwords can contain
from 8~20 alphanumeric characters (A-Z, 0-9) and are case
sensitive.
11. You can change the Wi-Fi network password by clicking
on the Change Password checkbox and entering a new
password.
12. Click the checkbox in the Show Network Password to
conceal the security password if you like to.
13. Broadcast Network Name (SSID): Click on the checkbox to
enable the broadcast function of easy connection for the
clients. Disable this function to increase security.
14. .When done, click Save Settings.

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3.2.4.1 WPS
WPS (Wi-Fi Protected Setup) is a wireless security standard that
allows you to easily connect devices to a wireless network. You
can congure the WPS function via the PIN code or WPS button.
NOTE: Ensure that the devices support WPS.
To enable WPS on your wireless network:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Wi-Fi from the dropdown menu.
3. Click on the Add Wi-Fi Protected Setup (WPS) Client
button.
4. In the Wi-Fi Protected Setup (WPS) eld, move the slider to
ON.
5. In the WPS PIN Method eld, move the slider to ON.
6. In the Connection Options, select Push Button or PIN
Method. If you select Push Button, go to step 7. If you select
PIN Method, go to step 8.
7. To set up WPS using the router’s WPS button, follow these
steps:

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a. Click Pair or press the WPS button found at the rear of the
wireless router.
b. Press the WPS button on your wireless device. This is
normally identied by the WPS logo.
Note: Check your wireless device or its user manual for the
location of the WPS button.
8. To set up WPS using the PIN Method, follow these steps:
a. Locate the WPS PIN code on your wireless device’s user
manual or on the device itself.

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b. Key in the client PIN code on the text box.
c. Click Pair to put your wireless router into WPS survey
mode. The router’s LED indicators quickly ash three
times until the WPS setup is completed.
3.2.4.2 Guest Network
The Guest Network provides temporary visitors with Internet
connectivity via access to separate SSIDs or networks without
providing access to your private network.
To congure the guest network settings:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Wi-Fi from the dropdown menu.
3. To change a guest’s settings, click the edit icon of the guest
settings you want to modify.
NOTE: You can set up dierent wireless security settings for
2.4 GHz and 5 GHz bands.
4. Select On for the Wireless Network to enable the wireless
function.
5. Assign a unique name containing up to 32 characters for
your SSID (Service Set Identier) network name to identify
your wireless network. Wi-Fi devices can identify and connect

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to the wireless network via your assigned SSID. The SSID
information banner are updated on the Status page once
new SSIDs are saved to the settings.
6. Select any of these wireless Mode options to determine the
types of wireless devices that can connect to your wireless
router:
• 2.4 GHz: 802.11 b/g, 802.11 b/g/n, 802.11 b/g/n/ax
• 5 GHz: 802.11a, 802.11a/n/ac, 802.11a/n/ac/ax
7. From the Security Mode dropdown list, select the
authentication method for your wireless security. If you select
WPA-PSK (Pre-shared Key)/WPA2-PSK (with TKIP or AES) as
the authentication method, key in security passkey in the
Network Password eld.
• Open (risky): This option provides no security.
Choose WPA-PSK/WPA2-PSK (with TKIP or AES) or mixed
mode as the authentication method to provides strong
security.
• WPA-PSK (TKIP)
• WPA-PSK (AES)
• WPA2-PSK (AES)(Recommended)
• WPA2-PSK (TKIP/AES)
• WPA-WPA2-PSK (TKIP/AES)
IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using
High Throughput with WPA/WPA2-PSK with TKIP as the unicast
cipher. If you use these encryption methods, your data rate will
drop to IEEE 802.11a/IEEE 802.11g connection. Only WPA/WPA2-
PSK with AES authentication supports 802.11 n/ac/ax operation
mode.

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8. Select the operating channel for your wireless router.
Select Auto to allow the wireless router to automatically
select the channel that has the least amount of interference.
9. Select any of these Channel Bandwidth to accommodate
higher transmission speeds:
2.4 GHz/5 GHz bands:
• 20 MHz
• 20/40 MHz
5 GHz bands:
• 20/40/80 MHz (default)
• 20/40/80/160 MHz
10. Enter the Network Password. Passwords can contain
from 8~20 alphanumeric characters (A-Z, 0-9) and are case
sensitive.
11. You can change the Wi-Fi network password by clicking
on the Change Password checkbox and entering a new
password.
12. Click the checkbox in the Show Network Password to
conceal the security password if you like to.
13. Broadcast Network Name (SSID): Click on the checkbox to
enable the broadcast function of easy connection for the
clients. Disable this function to increase security.
14. .When done, click Save Settings.

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3.2.4.3 MAC Filter Setting
Wireless MAC lter provides control over packets transmitted to
a specied MAC (Media Access Control) address on your wireless
network.
To set up the Wireless MAC lter:
1. From the navigation panel, go to Gateway > Connection tab.
2. Select Wi-Fi from the dropdown menu.
3. In the SSID eld, select the network name that you want to
use for the Wireless MAC lter.
4. In the MAC Filtering Mode dropdown list, select either
Allow or Deny.
• Select Allow to allow devices in the MAC lter list to access
to the wireless network.
• •Select Deny to prevent devices in the MAC lter list to
access to the wireless network.
5. Click the add icon to on the Wi-Fi device list, or key in the
Device Name and its MAC address of the wireless device and
click the add icon.
6. When done, click Save Filter Setting.