Asus 4G-AX56 User manual

User Guide
4G-AX564G-AX56
Dual Band 4G LTE Router

2
Copyright © 2022 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described
in it, may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the
express written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired,
modified or altered, unless such repair, modification of alteration is authorized
in writing by ASUS; or (2) the serial number of the product is defaced or
missing.
ASUS PROVIDES THIS MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR
PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE
AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL,
INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be
registered trademarks or copyrights of their respective companies, and are used
only for identification or explanation and to the owners’benefit, without intent
to infringe.
E19878
First Edition
March 2022

3
Table of contents
1 Getting to know your wireless router
1.1 Welcome! ...........................................................................................6
1.2 Package contents............................................................................6
1.3 Your wireless router .......................................................................7
1.4 Positioning your router.................................................................9
1.5 Insert a Nano SIM card into 4G-AX56 ................................... 10
2 Getting started
2.1 Router setup .................................................................................. 11
2.2 Quick Internet Setup (QIS) with Auto- detection............. 14
3 Configuring the General Settings
3.1 Using the Network Map ........................................................... 19
3.1.1 Setting up the wireless security settings......................20
3.1.2 System Status .........................................................................21
3.1.3 Managing your network clients.......................................22
3.1.4 Monitoring the Internet Status ........................................24
3.2 Guest Network.............................................................................. 25
3.3 AiProtection................................................................................... 27
3.3.1 Network Protection ..............................................................28
3.3.2 Setting up Parental Controls.............................................31
3.4 Traffic Manager............................................................................. 33
3.4.1 QoS.............................................................................................33
3.4.2 Traffic Monitor........................................................................34
3.5 Using SMS....................................................................................... 35
3.5.1 Sending Messages................................................................35
3.5.2 Inbox..........................................................................................36

4
Table of contents
4 Configuring the Advanced Settings
4.1 Wireless............................................................................................ 37
4.1.1 General......................................................................................37
4.1.2 WPS ............................................................................................39
4.1.3 WDS............................................................................................41
4.1.4 Wireless MAC Filter ...............................................................43
4.1.5 RADIUS Setting .....................................................................44
4.1.6 Professional ............................................................................45
4.2 LAN.................................................................................................... 48
4.2.1 LAN IP ........................................................................................48
4.2.2 DHCP Server............................................................................49
4.2.3 Route .........................................................................................51
4.2.4 IPTV ............................................................................................52
4.2.5 Switch Control........................................................................52
4.3 WAN .................................................................................................. 53
4.3.1 Internet Connection.............................................................53
4.3.2 IPv6 (Internet Settings) .......................................................60
4.3.3 Dual WAN .................................................................................61
4.3.4 Port Trigger..............................................................................63
4.3.5 Virtual Server/Port Forwarding........................................65
4.3.6 DMZ............................................................................................68
4.3.7 DDNS .........................................................................................69
4.3.8 NAT Passthrough...................................................................70
4.4 IPv6 ................................................................................................... 71
4.5 VPN Server...................................................................................... 72
4.6 Firewall............................................................................................. 73
4.6.1 General......................................................................................73
4.6.2 URL Filter ..................................................................................73
4.6.3 Keyword filter .........................................................................74
4.6.4 Network Services Filter .......................................................75

5
Table of contents
4.6.5 IPv6 Firewall ............................................................................75
4.7 Administration.............................................................................. 76
4.7.1 Operation Mode ....................................................................76
4.7.2 System.......................................................................................77
4.7.3 Firmware Upgrade................................................................79
4.7.4 Restore/Save/Upload Setting ...........................................80
4.8 System Log..................................................................................... 81
4.9 Ethernet WAN Mobile Broadband Function Support List82
5 Utilities
5.1 Device Discovery.......................................................................... 84
5.2 Firmware Restoration ................................................................. 85
6 Troubleshooting
6.1 Basic Troubleshooting................................................................ 87
6.2 Frequently Asked Questions (FAQs) ..................................... 89
Appendices
Service and Support..............................................................................106

6
1 Getting to know your wireless1 Getting to know your wireless
routerrouter
1.1 Welcome!
Thank you for purchasing an ASUS 4G-AX56 Wireless Router!
The powerful and stylish 4G-AX56 features 2.4GHz and 5GHz
dual bands for an unmatched concurrent wireless HD streaming;
SMB server, UPnP AV server, and FTP server for 24/7 file sharing;
a capability to handle 300,000 sessions; and the ASUS Green
Network Technology, which provides up to 70% power-saving
solution.
1.2 Package contents
NOTES:
• If any of the items is damaged or missing, contact your retailer or
ASUS for technical inquiries and support, Refer to the ASUS Support
Hotline list at the back of this user manual.
• Keep the original packaging material in case you would need future
warranty services such as repair or replacement.
4G-AX56 Wireless Router AC adapter
Network cable (RJ-45) Quick Start Guide
2 x 3G/4G antennas 1 x WiFi antenna

7
1.3 Your wireless router
3G/4G signal strength LED
1 lit LED: Weak signal
2 lit LEDs: Normal signal
3 lit LEDs: Strong signal
Mobile Broadband LED
White: 4G connection is established.
Blue: 3G connection is established.
Red: No mobile broadband connection.
Off: No SIM card is detected.
WAN (Internet) LED
Off: No data activity or no physical connection.
On: Has physical connection to a wide area network (WAN).
5GHz WiFi LED
Off: No 5GHz signal.
On: 5GHz wireless is ready.
Flashing: Transmitting or receiving data via wireless connection.
2.4GHz WiFi LED
Off: No 2.4GHz signal.
On: 2.4GHz wireless is ready.
Flashing: Transmitting or receiving data via wireless connection.
Power LED
Off: No power.
On: Device is ready.
Flashing slowly: Rescue mode
Flashing quickly: WPS is processing.

8
Reset button
This button resets or restores the system to its factory default settings.
WPS button
Long press the button to launch the WPS Wizard.
Power (DCIN) port
Insert the bundled AC adapter into this port and connect your router to a
power source.
Nano SIM card slot
Install a Nano SIM card into this slot to establish a Mobile Broadband Internet
connection.
Power switch
Press this switch to power on or off the system.
WAN (Internet) port
Connect a network cable into this port to establish WAN connection.
LAN (1~4) ports
Connect network cables into these ports to establish LAN connection.
NOTES:
• Use only the adapter that came with your package. Using other
adapters may damage the device.
• Ensure to insert the Nano SIM card into the card slot before powering
on the router.
Ambient conditions:
DC Power adapter DC Output: +12V with 2A current
Operating Temperature 0~40oCStorage Temperature -40~70oC
Operating Humidity 10 ~ 95% Storage Humidity 5 ~ 95%

9
1.4 Positioning your router
For optimal wireless transmission between the wireless router and
connected wireless devices, ensure that you:
• Place the wireless router in a centralized area for a maximum
wireless coverage for the network devices.
• Keep the wireless router within the view of sight of a window
or clearance, and away from metal or solid obstructions and
direct sunlight.
• Keep the wireless router away from conventional radio
emission devices operating within the 2.4GHz spectrum.
Devices such as Bluetooth, cordless phone, transformer, heavy
duty motors, fluorescent lights, microwave oven, refrigerators,
and other industrial equipments may interfere with the
smooth transmission of 2.4GHz WiFi.
• Always update to the latest firmware. Visit the ASUS website
at http://www.asus.com to get the latest firmware updates.
• Orient the antennas as shown in the drawing below.
45°
45°

10
1.5 Insert a Nano SIM card into 4G-AX56
1. Open the Nano SIM cover at the bottom of 4G-AX56 to reveal
the Nano SIM slot.
2. Pop open the Nano SIM tray by dipping either a paper clip or
a SIM eject tool into the hole beside the tray.
3. Place your Nano SIM card onto the tray.
4. Slide the tray back into the Nano SIM card slot, and close the
cover.
1
2
3
4
Nano SIM

11
2.1 Router setup
IMPORTANT!
• Use a wired connection when setting up your wireless router to
avoid possible setup problems.
• Pinning down the location of your nearest cell tower will help you
find the strongest signal.
• The default username and password for Web GUI are admin and
admin.
2 Getting started2 Getting started
NOTES:
• Ensure that the Mobile Broadband LED lights up before configuring
4G-AX56 with Mobile Broadband. Turn off the 4G-AX56 and check
the fitting of your Nano SIM card if otherwise.
• 4G-AX56 can be configured to accept either Mobile Broadband or
Ethernet WAN source. Load Balance and Fail Over is also supported
between the two sources if both sources are available.
• 4G-AX56 automatically detects the ISP connection type at default
state. During the QIS (Quick Internet Setup) process, you may be
asked to key in the PIN code of the Nano SIM card installed and the
APN (Access Point Name) information of the mobile carrier in order
to receive connection.
1. Insert a Nano SIM card into 4G-AX56.
2. Plug the power adapter into the DCIN port and switch ON
4G-AX56. Wait for a couple of minutes for 4G-AX56 to become
ready.
3. Connect to 4G-AX56 via either wired or wireless connection.
•
[Wired Connection]
Connect an Ethernet cable between your computer
and any of the yellow Ethernet ports at the back of
4G-AX56
.

12
Nano SIM Card Slot
Nano SIM
LAN
2
1
3
Wall Power Outlet
Power
Laptop
Laptop
Tablet
Smart phone
•
[Wireless Connection]
Connect to the default SSID as indicated at the back
of 4G-AX56
.
4. Once the Mobile broadband LED lights up, open“router.asus.
com” with your desirable web browser. You will be redirected
to the ASUS Quick Internet Setup Wizard. Follow the onscreen
instructions to complete the setup process.
5. For the convenience of router management, you can consider
to install the handy ASUS Router app.

13
4G-AX56 LED indications
LED Indications
Mobile
Broadband LED
White Connected to 4G mobile broadband
Cyan Connected to 3G mobile broadband
Red Cannot connect to mobile broadband
Off No Nano SIM card detected
WAN (Internet)
LED
White Wired broadband is online
Red Wired broadband is offline
Power White 4G-AX56 is powered on
Off 4G-AX56 is powered off
5GHz White 5GHz WiFi is enabled
Off 5GHz WiFi is disabled
2.4GHz White 2.4GHz WiFi is enabled
Off 2.4GHz WiFi is disabled

14
2.2 Quick Internet Setup (QIS) with Auto-
detection
To set up your router using QIS (Quick Internet Setup):
1. Ensure that the following LEDs light up:
• Power LED • 2.4GHz WiFi LED
• WAN or Mobile Broadband LED • 5GHz WiFi LED
2. Launch your web browser such as Internet Explorer, Firefox,
Google Chrome, or Safari.
NOTE: If QIS does not launch automatically, enter
http://router.asus.com in the address bar and refresh the browser again.
3. Log into the Web GUI. The QIS page launches automatically.
By default, the login username and password for your router’s
Web GUI is “admin”.
4. Assign your router login name and password and click Next.
You need this login name and password to log into ASUS
router to view or change the router settings. You can take
note of your router login name and password for future use.

15
5. If the WAN port is connected, the wireless router’s Quick
Internet Setup (QIS) feature automatically detects if your ISP
connection type is Dynamic IP, PPPoE, PPTP, L2TP, and
Static IP. Please obtain the necessary information from your
Internet Service Provider (ISP). If your connection type is
Dynamic IP (DHCP), QIS wizard will automatically direct you to
the next step.
for Automatic IP (DHCP)
for PPPoE, PPTP, and L2TP

16
for Static IP
6. If a 3G/4G network is connected, the wireless router’s Quick
Internet Setup (QIS) feature automatically detects and applies
the APN setting to connect to the wireless base station. If the
QIS wizard failed to automatically apply the APN setting or
the SIM card prompts for a PIN code, set up the APN setting
manually.
NOTE: The PIN code may vary from different providers.

17
7. The dual WAN connection configuration result is displayed.
Click Next to continue.
Mobile Broadband Connection is configured successfully
Ethernet WAN Connection is configured successfully
8. If both WAN are configured, go to next step to configure the
wireless LAN settings.

18
9. Assign the network name (SSID) and security key for your
2.4GHz wireless connection. Click Apply when done.
10. Your Internet and wireless settings are displayed. Click Next
to complete the QIS process.
11. The 3G/4G signal strength LED lights up and is steady after
completing the 3G/4G network settings via QIS, indicating a
successful Internet connection.

19
3 Configuring the General Settings3 Configuring the General Settings
3.1 Using the Network Map
Network Map allows you to check the Internet connection status,
configure your network’s security settings and manage your
network clients.

20
3.1.1 Setting up the wireless security settings
To protect your wireless network from unauthorized access, you
need to configure its security settings.
To set up the wireless security settings:
1. From the navigation panel, go to General > Network Map.
2. On the Network Map screen, click System status icon .You
can configure the wireless security settings such as Network
Name (SSID), Authentication Method, and encryption
settings.
2.4GHz security settings 5GHz security settings
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