AT&T Synapse SB67040 User manual

User’s Guide
AT&T SB67040 Cordless Accessory Handset
© 2009 Advanced American Telephones. All Rights Reserved. AT&T, the AT&T logo and the slogan “Your world. Delivered.” are
trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Issue 2.0 11/09

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AT&T SB67040 Cordless Accessory Handset User’s Guide
C ONTENTS
Preface....................................................................................................................................................... 6
Topic Navigation .................................................................................................................................................................................................................7
Text Conventions ................................................................................................................................................................................................................8
Procedure Format...............................................................................................................................................................................................................9
Deskset/Handset Menu Navigation........................................................................................................................................................................ 10
Additional Documentation .......................................................................................................................................................................................... 10
Description..............................................................................................................................................11
Handset Parts List ........................................................................................................................................................................................................... 12
Handset Description....................................................................................................................................................................................................... 13
Handset LCD ...................................................................................................................................................................................................................... 15
LCD Screen Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Speakerphone.............................................................................................................................................................................................. 22
Call Deck.............................................................................................................................................................................................................................. 23
Deskset In Use .................................................................................................................................................................................................................. 24
SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison.............................................................................................. 25
Getting Started ......................................................................................................................................26
Charger Installation........................................................................................................................................................................................................ 27
Battery Installation ......................................................................................................................................................................................................... 28
Battery Charging.............................................................................................................................................................................................................. 29
Low Battery Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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AT&T SB67040 Cordless Accessory Handset User’s Guide
Handset Registration ..................................................................................................................................................................................................... 31
Handset Setup................................................................................................................................................................................................................... 34
Handset Volume Control.............................................................................................................................................................................................. 38
Link Loss Notification .................................................................................................................................................................................................... 40
Dial Pad Data Entry ........................................................................................................................................................................................................ 41
Searching a List Using the Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Handset Help ..................................................................................................................................................................................................................... 43
Making a Call ..........................................................................................................................................46
Predialing............................................................................................................................................................................................................................. 47
Live Dialing ......................................................................................................................................................................................................................... 48
Making a Call From the Directory ........................................................................................................................................................................... 49
Making a Call From the Extension List ................................................................................................................................................................. 51
Making a Call From the Call Log ............................................................................................................................................................................. 52
Call Log Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making a Call From Redial.......................................................................................................................................................................................... 54
Making a Call From Quick Dial ................................................................................................................................................................................. 55
Answer a Call .........................................................................................................................................56
New Call Notification..................................................................................................................................................................................................... 57
Call Options........................................................................................................................................................................................................................ 59
Multiple Incoming Calls ................................................................................................................................................................................................ 61
Voicemail.................................................................................................................................................62
Voicemail Notification ................................................................................................................................................................................................... 63
Retrieve Voicemail........................................................................................................................................................................................................... 64
Reviewing Voicemail Records.................................................................................................................................................................................... 65
Voicemail Management ................................................................................................................................................................................................ 66

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AT&T SB67040 Cordless Accessory Handset User’s Guide
Hold/Page/Park ....................................................................................................................................69
Placing and Retrieving a Call on Hold.................................................................................................................................................................. 70
Retrieving a Held Call When There Is More Than One Call in the Call Deck . . . . . . . . . . . . . . . . . . . . . . . . . 71
Held Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Parking an Active Call................................................................................................................................................................................................... 73
Parking a Held Call......................................................................................................................................................................................................... 74
Retrieving a Parked Call From Any Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Paging All Extensions .................................................................................................................................................................................................... 76
Call Transfer ...........................................................................................................................................77
Transfer Rules.................................................................................................................................................................................................................... 77
Transfer to an Extension.............................................................................................................................................................................................. 78
Transfer to an External Number............................................................................................................................................................................... 79
Conference..............................................................................................................................................80
Conferencing Rules......................................................................................................................................................................................................... 80
Conference Setup............................................................................................................................................................................................................ 81
Hold/Unhold a Conference Call............................................................................................................................................................................... 82
End a Conference Call .................................................................................................................................................................................................. 83
Deskset Interaction...............................................................................................................................84
Answering a Call While Another Device is on a Call .................................................................................................................................... 85
Incoming Call..................................................................................................................................................................................................................... 85
Held Calls............................................................................................................................................................................................................................. 85
Clocks and Status............................................................................................................................................................................................................ 85
Troubleshooting.....................................................................................................................................86
In Case Of Difficulty ....................................................................................................................................................................................................... 87

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AT&T SB67040 Cordless Accessory Handset User’s Guide
Maintenance ...........................................................................................................................................93
Avoid Rough Treatment................................................................................................................................................................................................ 93
Avoid Water........................................................................................................................................................................................................................ 93
Electrical Storms .............................................................................................................................................................................................................. 93
Cleaning Your Unit.......................................................................................................................................................................................................... 93
Important Safety Instructions.............................................................................................................94
Limited Warranty...................................................................................................................................96
Glossary................................................................................................................................................ 100

AT&T SB67040 Cordless Accessory Handset User’s Guide
Preface 6
P REFACE
This User’s Guide provides a complete set of instructions to guide you through operation of your SB67040 Cordless Accessory
Handset.
Before using this AT&T product, please read “Important Safety Instructions” on page 94. Please thoroughly read this user’s guide
for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.
“Topic Navigation” on page 7
“Text Conventions” on page 8
“Procedure Format” on page 9
“Additional Documentation” on page 10
NOTE: For customer service or product information, contact the person who installed your system. If your installer
is unavailable, visit our website at www.telephones.att.com or call 1 [phone]. In Canada
dial 1 [phone].

Preface 7
AT&T SB67040 Cordless Accessory Handset User’s Guide
Topic Navigation
Your SB67040 Cordless Accessory Handset User’s Guide allows easy navigation between topics and the ability to return to your
original topic. Figure 1 illustrates the navigation conventions for this user’s guide.
Figure 1. User Guide Navigation
Task
Click on this link to move to the
beginning of the instructions for
this task.
Previous
Page
Next Page First Page in
Current
Chapter
Back to Last
Page Viewed
Return to Main Menu
Acrobat® Navigation
Click on a bookmark
to go to the first page
of the listed topic.

Preface 8
AT&T SB67040 Cordless Accessory Handset User’s Guide
Text Conventions
Table 1 lists text formats used in this guide.
Table 1. Description of Text Formats
Text Format Description
Screen Identifies text that appears on the screen in a menu or prompt.
HARD KEY or DIAL PAD KEY Identifies a hard key, including the dial pad keys.
Identifies a soft key.
“Topic Navigation” on page 7 Identifies a hyperlink to a task.
Example of a Note.
Example of a Caution.
Example of a Warning.
NOTE: Notes give more information, usually
in a procedure.
CAUTION: A caution means that loss of data
or unintended circumstances may
result.
WARNING: A warning means that the
equipment may be damaged or
made inoperative.

Preface 9
AT&T SB67040 Cordless Accessory Handset User’s Guide
Procedure Format
The procedures in this guide are each contained on a single page, unless otherwise noted. Each page contains the topic heading
and a procedure, as shown in Figure 2. The screen images appear in clockwise order as indicated by the numbers in Figure 2.
Figure 2. Sample Procedure

Preface 10
AT&T SB67040 Cordless Accessory Handset User’s Guide
Deskset/Handset Menu Navigation
Use your AT&T SB67030 Deskset to register your Cordless Handset. To access items in the Deskset and Handset menus, you can
either use the navigation key to highlight the function and press SELECT or press a numeric key on the dial pad. The procedures
in this guide use the numeric keypad entry as the preferred method for selecting a function.
Additional Documentation
In addition to this guide, this CD contains the following documents:
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
AT&T SB67030 Deskset User’s Guide
AT&T TL7600 Cordless Headset User’s Guide.

AT&T SB67040 Cordless Accessory Handset User’s Guide
Description 11
CHAPTER
1
D ESCRIPTION
The SB67040 Cordless Accessory Handset duplicates many of the Deskset features and
provides a high degree of mobility. Only one Handset can be registered to a Deskset, and
you can only be on one active call at a time using either the Handset or the Deskset.
This section describes the following functions and features of the SB67040 Cordless
Accessory Handset.
“Handset Parts List” on page 12
“Handset Description” on page 13
“Handset LCD” on page 15
“SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison” on page 25

Description 12
AT&T SB67040 Cordless Accessory Handset User’s Guide
Handset Parts List
Figure 3 illustrates the Handset parts list.
Figure 3. Handset Parts List
BatteryHandset Charger Power Adapter Battery Cover
Handset
Belt Clip

Description 13
AT&T SB67040 Cordless Accessory Handset User’s Guide
Handset Description
Figure 4 and Figure 5 illustrate and describe the keys and the corded headset jack.
Figure 4. Handset Key Functions
Phone
Starts or answers a call. Off
Ends current call or ends feature.
Options
Accesses options dependent on the
current mode.
Mute/Quick
Mutes the microphone while on an
active or conference call. Press and
hold to access quick dial numbers. DIR
Accesses the Directory.
Volume(on side)
Increases and decreases the ringer or
incoming voice volume.
Dial pad, 0-9, *, #
Dials, performs shortcuts, or accesses
choices in a list.
Hold
Places active call on hold.
SPEAKER
Starts or answers a call in Idle mode.
During a call, toggles audio to and
from speakerphone.
Soft Keys
The labels in the display change
according to the current task.
Headset Jack (on side)
Lift the rubber flap to insert an
optional 2.5 mm headset into the
jack.

Description 14
AT&T SB67040 Cordless Accessory Handset User’s Guide
Figure 5. Handset Key Functions
Select
Selects an option out of a menu or
list.
Navigate Up
Steps through list entries.
Highlights new messages and
new calls in Idle mode. Use
during message playback to
play previous message.
Navigate Right
Steps or cycles through list
entries. Adjusts contrast level
in display menu. Use during
message playback to jump
forward eight seconds in
message.
Navigate Left
Steps or cycles through list
entries. Adjusts contrast level
in display menu. Performs
backspace function. Use during
message playback to jump
back eight seconds in
message.
Navigate Down
Steps through list entries.
Highlights new messages and
new calls in Idle mode. Use
during message playback to
play next message.
Liquid Crystal Display (LCD)
Provides instructions and status
information.

Description 15
AT&T SB67040 Cordless Accessory Handset User’s Guide
Handset LCD
The Idle screen shown in Figure 6 displays when the Handset is on with no active or held calls.
Figure 6. Handset Idle Screen
12:30p Feb 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
MSGs CID
Status for Battery, Do Not
Disturb, or Call Forward, and
Voicemail memory full.
Time and Date.
Extension number and name.
Number of new missed calls.
Press SELECT when
highlighted to see the missed
calls list.
Number of new messages.
Press SELECT when
highlighted to see the message
list.
Soft Key labels.
For the example, press the key below
to see the message list. Press the key below
to see the entire Call Log. (See Soft
Keys on page 18).

Description 16
AT&T SB67040 Cordless Accessory Handset User’s Guide
LCD Screen Types
The Handset provides several types of screens to assist you, as shown in Table 2.
Table 2. Handset Screen Types
The highlighted entry in the
Incoming Call screen displays
name (if available) and number.
The other entries display name
only.
List screens display a name and
phone number for each entry. A
Call Log entry also displays the
time called. Press the or
navigation key to cycle through
entries. The left and right arrows
on either side of the name in Call
Log entries indicate that you can
press the or navigation key to
cycle through the dialing options.
Confirmation screens require that
you confirm a choice by pressing
or .
12:30p Feb. 23
1-800-555-0180
0:12 ON CALL
INCOMING
Graham Bell
232-555-0176
Mary William s
Charlie Johnson
IGNORE FWD-V M
Incoming Call
Additional
Incoming Calls
Incoming Call Screen
ABC Account...
9-503-555-0194
Amy Lee
Angela Martin
Barry Crick
DIR
1/48
LIST EX I T
List Screen
MESSAGES
1/13
Graham Bell
1-800-916-2007
Jan. 10 @ 12:03pm
PREV
NEXT
05:10
Are you sure you
want to delete all
messages?
YES NO
Confirmation Screen

Description 17
AT&T SB67040 Cordless Accessory Handset User’s Guide
Interaction screens display lists of
choices you can make.
Notification screens alert you that
an action has been completed,
provide a status update, or give a
warning.
Table 2. Handset Screen Types (Continued)
12:30p Feb 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
SETTINGS
1. Display
2. Sounds
3. Restore Default
4. Deregister
EX I T
Interaction Screen
12:00a Dec 0112:00a Dec 0112:00a Dec 01
Sample
notification screen
Notification Screen

Description 18
AT&T SB67040 Cordless Accessory Handset User’s Guide
Soft Keys
The Handset soft keys provide a variety of functions determined by the current action. If you are forwarding a call, the soft keys
displayed are different from those displayed if you are making a call. Table 3 lists the soft keys.
Table 3. Handset Soft Keys
Key Function
Answer an incoming call and place it in the Handset Call Deck. During an active call, the current call is
placed on hold and the new call is answered (see “Placing and Retrieving a Call on Hold” on page 70).
Return to the previous level.
Backspace the cursor when entering data.
Terminate the current operation.
Access the Call Log.
Initiate a conference call.
Delete a Call Log or Redial entry.
Deregister the Handset from the Deskset.
Drop a selected call during a three-way conference.
Exit from the current screen and return to the previous mode.
Access the Extension list.
Silence the ringer and forward the incoming call to Voicemail. Return to the previous mode.
Silence the incoming call and place it in the Handset Call Deck.
Complete the conference setup.

Description 19
AT&T SB67040 Cordless Accessory Handset User’s Guide
Access the four viewing options for the Directory: All, Personal list, System list, and Extension list.
Access Voicemail messages.
Cancel proposed action in a confirmation screen.
Initiate an all-extension page.
Pause message playback or insert a two-second pause in digit string.
Play Voicemail message.
Record an introductory message to be added to a forwarded message.
Register the Handset to the Deskset.
Forward a message.
Stop recording.
Transfer an active call from the Deskset to the Cordless Accessory Handset.
Begin the process of transferring a held or active call and then confirm transfer.
Take a call off hold and return to active call.
Confirm proposed action in a confirmation screen.
Table 3. Handset Soft Keys (Continued)
Key Function

Description 20
AT&T SB67040 Cordless Accessory Handset User’s Guide
Screen Icons
The Handset screen icons provide an indication of Handset activity. Table 4 lists and describes the screen icons you might see.
Table 4. Handset Screen Icons
Icon Function Description
Navigate up or down list Present whenever the or navigation key can be used to move the highlight
bar to the next or previous entry in a list.
Incoming ring or ringer on Appears during an incoming call, or during volume control.
Silenced incoming ring or
ringer silenced (muted)
Appears during an incoming call, or during volume control.
Active call (off hook) Present during an active call.
Conference Present during a conference call.
Call on hold Appears when a call is placed on hold.
Conference on hold Appears when a conference call is placed on hold.
Speaker or page Appears when user switches to speakerphone or when paging.
Headset in use Appears when a Headset is on a call.