ATEN Altusen KN9016 User manual

KVM Over the NET™
KN9008 / KN9016
User Manual
www.aten.com

KN9008 / KN9016 User Manual
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FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

KN9008 / KN9016 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

KN9008 / KN9016 User Manual
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Package Contents
The KN9008 / KN9016 package consists of:
1 KN9008 / KN9016 KVM Switch
2 Custom KVM Cable Sets (1 x PS/2; 1 x USB)
1 Console Cable
1 Firmware Upgrade Cable
1 Grounding Wire
1 Rack Mount Kit
1 Foot Pad Set (4 pcs)
1PowerCord
1 User Manual*
1 Quick Start Guide
1 Software CD
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KN9008 / KN9016 installation.
*Features may have been added to the KN9008 / KN9016 since this manual
was printed. Please visit our website to download the most up-to-date version
of the manual.
Copyright © 2010–2011 ATEN® International Co., Ltd.
Manual Part No. PAPE-0324-AX3G
F/W Version: v.1.2.112
Manual Date: 2011-04-27
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.

KN9008 / KN9016 User Manual
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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KN9008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KN9016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KN9008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KN9016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2.
Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rack Mounting – Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rack Mounting – Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

KN9008 / KN9016 User Manual
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Chapter 3.
Basic Operation
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OSD/GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Keyboard Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 4.
Local Console Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hotkey Configuration Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Keyboard / Mouse Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Toggling the Hotkey Invocation Keys . . . . . . . . . . . . . . . . . . . . . . 45
Toggling the OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . 46
Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

KN9008 / KN9016 User Manual
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Chapter 5.
Browser Login
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Main Webpage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
User Access Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Administrative Function Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 6.
Administration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Access Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adding Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
IP Filter / MAC Filter Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Modifying Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Deleting Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
RADIUS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Mouse Sync Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Automatic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Backup Configuration / User Accounts . . . . . . . . . . . . . . . . . . . . . . . . 72
Restore Configuration / User Accounts . . . . . . . . . . . . . . . . . . . . . . . . 73

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Chapter 7.
The Windows Client Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring the Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Changing Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The List Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Port Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Recalling the GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
The I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Chapter 8.
The Java Client Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Chapter 9.
The Log File
The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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Chapter 10.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 11.
AP Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Ending the Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 12.
The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . 129
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

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General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 147
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
KN9008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
KN9016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

KN9008 / KN9016 User Manual
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About This Manual
This user manual is provided to help you get the most from your KN9008 /
KN9016 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KN9008 / KN9016 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps – from a basic single stage hookup to a complete 32-switch
daisy chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the KN9008 / KN9016.
Chapter 4, Local Console Operation, describes the concepts and
procedures used to operate the KN9008 / KN9016 from a locally connected
KVM console.
Chapter 5, Browser Login, explains how to log into the KN9008 /
KN9016 with your browser, and explains the functions of the icons and buttons
on the KN9008 / KN9016 web page.
Chapter 6, Administration, describes how to administer the KN9008 /
KN9016 after logging in from a browser.
Chapter 7, The Windows Client Viewer, explains how to connect to the
KN9008 / KN9016 with the Windows Client Viewer, and describes how to use
the GUI to access and control the computers connected to the switch.
Chapter 8, The Java Client Viewer, describes how to connect to the
KN9008 / KN9016 with the Java Client Viewer, and explains how to use the
GUI to access and control the computers connected to the switch.
Chapter 9, The Log File, shows how to use the log file utility to view all the
events that take place on the KN9008 / KN9016.
Chapter 10, The Log Server, explains how to install and configure the
Log Server.
(Continues on next page.)

KN9008 / KN9016 User Manual
xii
(Continued from previous page.)
Chapter 11, AP Operation, describes how to operate the KN9008 /
KN9016 using Windows and Java Client application programs, rather than
with the browser method.
Chapter 12, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the KN9008 / KN9016's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the KN9008 / KN9016.
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM Over the NETTM
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that are remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.

KN9008 / KN9016 User Manual
xiii
Conventions
This manual uses the following conventions:
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

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1
Chapter 1
Introduction
Overview
The KN9008 and KN9016 KVM switches are IP-based KVM control units that
allow both local and remote operators to monitor and access multiple
computers from a single console. For example, a single KN9008 or KN9016
can control up to 8 or 16 computers. By daisy chaining up to 15 additional
KN9008 or KN9016 switches, as many as 128 or 256 computers can all be
controlled from a single keyboard-monitor-mouse console.
Since the KN9008 / KN9016 uses TCP/IP for its communications protocol, it
can be accessed from any computer on the Net – whether that computer is
located down the hall, down the street, or half-way around the world.
Remote operators can log in from anywhere on the net via their browser. Once
they successfully log in, operators can take control using either the Windows
Client or Java Client utility. Inclusion of a Java-based client allows the
switches work with Java enabled operating systems. The client software allows
operators to exchange keyboard, video and mouse signals with the computers
attached to the KN9008 / KN9016 just as if they were present locally and
working on the equipment directly. With the Panel Array feature, the video
output of up to 8 or 16 computers per switch can be displayed at the same time.
In addition to TCP/IP connectivity, the KN9008 / KN9016 provides KVM
ports for a local console – allowing access and control from the data center as
well as over the Net. Local access to any computer on the installation is easily
accomplished either by pressing the front panel port selection switches;
entering hotkey combinations from the keyboard; or by means of a powerful
Local
Over the
NETTM

KN9008 / KN9016 User Manual
2
menu driven multilingual on-screen display (OSD) system. A convenient Auto
Scan function also permits automatic scanning and one-by-one monitoring of
the activities of selected computers.
Note: The switches utilize a single shared bus – although they support local
and remote login at the same time, they do not support independent
operation. If a local user logs in while a remote user has already opened
a session, the local user sees the same screen that the remote user is
working on.
For local access, the KN9008 / KN9016 supports resolutions of up to 2048 x
1536. For remote access, the switches support up to 1600 x 1200 @ 60Hz / 24
bit color depth.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the switches intercept keyboard input directly, there is no
need to get involved in complex software installation routines, or to be
concerned with incompatibility problems.
A custom ASIC (patent pending) provides an auto-sensing function that
recognizes the position of each station on the chain, eliminating the need to
manually set the position with DIP switches. A seven segment front panel LED
displays each station's position for easy identification.
By allowing a single console to manage all the attached computers, a KN9008
/ KN9016 installation: eliminates the expense of having to purchase a separate
keyboard, monitor, and mouse for each computer; saves all the space those
extra components would take up; saves on energy costs; and eliminates the
inconvenience and wasted effort involved in constantly moving from one
computer to another.
Since the firmware is upgradeable, you can stay current with the latest
functionality improvements simply by downloading firmware updates from
our website as they become available.
With advanced security features, the KN9008 / KN9016 provide the fastest,
most reliable, most cost effective way to remotely access and manage widely
distributed multiple computer installations.

Chapter 1. Introduction
3
Features
A single console controls up to 8 (KN9008) or 16 (KN9016) computers
Daisy chain up to 15 additional units – control up to 128 (KN9008) or 256
(KN9016) computers from a single console
Auto-sensing of station's position on daisy chained installations; no need
for manual dip switch setting; front panel led indicates station's position
Hot pluggable – add or remove computers without having to power down
the switch
Port names automatically reconfigured when station sequence is changed
Convenient computer selection via front panel pushbuttons, hotkeys and
multilingual on-screen display (OSD) menus
Multiplatform support – Windows, Linux, Mac, and Sun
Secure keyboard/mouse/video transmission via RC4 128bit encryption
128bit SSL browser access
Two level password security – up to 64 user accounts with separate profiles for
each
Up to 32 concurrent logins
External (Remote) authentication support: RADIUS, LDAP, LDAPS, MS
Active Directory
Supports ALTUSEN CC (Central Control) Management
Multilanguage web UI support featuring a tree-structured local and remote
OSD
On-screen keyboard with multilanguage support
Front panel USB 1.1 hub allows connected computers to access USB
peripherals
Dual Interface – supports PS/2 or USB keyboard and mouse computer
connections with automatic interface detection
USB / PS/2 keyboard and mouse emulation – computers boot even when
the console focus is elsewhere
Multimedia USB keyboard support (PC, Mac and Sun)
Mouse DynaSync™
Superior video quality – up to 2048 x 1536; DDC2B for the local console;
up to 1600 x 1200 @ 60Hz / 24 bit color depth for remote sessions

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Video DynaSync™ – Exclusive ATEN technology eliminates boot-up
display problems and optimizes resolution when switching between ports
Resizable remote desktop window
Windows client and Java client software support; Java client works with
all operating systems
Panel array mode enables user to monitor multiple servers from single
screen at the same time – each selected server’s video output appears in a
separate panel – users can easily select the number of panels to view
Message board allows logged in users to communicate with each other,
and allows a user to take exclusive control of the KVM functions
Adjustable video quality for flexible adaptation to diverse network
environments
Auto Scan feature for monitoring user-selected computers
Broadcast mode; operations simultaneously performed on all selected computers
(software installation, system-wide shutdown, etc.).
IPv6 Capable
Firmware upgradable
Backup and restore configuration and user account settings
Event logging
Enable/disable browser access
Rack mountable in a 19" (1U) system rack

Chapter 1. Introduction
5
Requirements
General
For best results, we recommend that the computers used to access the
KN9008 / KN9016 have at least a P III 1 GHz processor, and that their
screen resolution is set to 1024 x 768
For best results, we recommend an Internet connection speed of at least
128 kbps
Browsers must support 128 bit SSL encryption
To run the Windows client, you must have DirectX 8.0 or higher installed
To run the Java client, you must have Sun's Java Runtime Environment
(JRE) 6, Update 3, or higher installed
To run the Log Server, you must have the Microsoft Jet OLEDB 4.0 (or
higher) driver installed
Console
The following hardware components are required for the KVM console:
A monitor capable of displaying the highest resolution provided by any
computer in the installation.
A keyboard and mouse (USB or PS/2).
Computers
The following hardware components are required for each computer:
A video graphics card with an HDB-15 port.
Either a Type A USB port and USB host controller (for connecting to a
USB KVM Adapter Cable – see Cables, below); or
A 6-pin mini-DIN keyboard and mouse ports (for connecting to a PS/2
KVM Adapter Cable – see Cables, below).
For Sun legacy systems, an ATEN CV130A Sun Console Converter (for
PS/2 KVM Adapter Cable Connection, see below)

KN9008 / KN9016 User Manual
6
Cables
Substandard cables might damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout use the
high quality custom cable sets described below.
Operating Systems
Supported operating systems are shown in the table, below:
Function Length Part Number
KVM switch to KVM switch
(daisy chaining)
0.6 m
1.8 m
2L-1700
2L-1701
KVM switch to computer PS/2 1.2 m
1.8 m
3.0 m
6.0 m
1.8 m
2L-5201P
2L-5202P
2L-5203P
2L-5206P
2L-5702P
USB 1.2 m
1.8 m
3.0 m
5.0 m
2L-5201U
2L-5202U
2L-5203U
2L-5205U
OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
Fedora Core 5 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.2 and higher