ATEN CS-1742 User manual

User Manual
CS-1742
CS-1744
2004-09-24

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to Subpart J of Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
MReorient or relocate the receiving antenna.
MIncrease the separation between the equipment and
receiver.
MConnect the equipment into an outlet on a circuit
different from that which the receiver is connected.
MConsult the dealer or an experienced radio/television
technician for help.
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Packing List
The complete Master View CS-1742 / CS-1744 package consists of:
M1 CS-1742 or CS-1744 USB KVM Switch
M2 CS Custom Audio/Video Cables (CS-1742)
M2 CS Custom USB/Video Cables (CS-1742)
M4 CS Custom Audio/Video Cables (CS-1744)
M4 CS Custom USB/Video Cables (CS-1744)
M1 Firmware Upgrade Cable
M1 User Manual
M1 Quick Start Guide
Check to make sure that all the components are present and that nothing was
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures
carefully to prevent any damage to the unit, and/or any of the devices that connect
to it.
©Copyright 2004 ATEN®International Co., Ltd.
Manual Part No. PAPE-0240-100
Printed in Taiwan 09/2004
All brand names and trademarks are the registered property of their respective owners.
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iii

Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Installation
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3. Basic Operation
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . 12
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. Hotkey Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cycling Through the Ports . . . . . . . . . . . . . . . . . . . . . 13
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . 14
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . 17
Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . 17
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . 18
List Hotkey Settings . . . . . . . . . . . . . . . . . . . . . . . . 18
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . 19
Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . 19
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . 19
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . 20
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . 20
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5. The Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Upgrade Interrupted . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 31
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 31
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
MBullet lists provide information, but do not involve sequential
steps.
> Indicates selecting an option on a menu. For example, Start > Run
means to open the Start menu, and then select Run.
Indicates critical information.
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Chapter 1.
Introduction
Overview
The Master View Dual-View CS-1742orCS-1744 USBKVM Switch brings dual
head video functionality to ATEN’s USB KVM switch technology. Now, two
(CS-1742) or four (CS-1744) dual head computers can be accessed and controlled
fromasingleconsolethatconsistsofaUSBkeyboard,USBmouse,andtwoVGA,
SVGA, or Multisync monitors.
In addition, the CS-1742 / CS-1744 incorporates a two port USB hub that allows
each of the computers to share any USB peripherals connected to the hub on a one
computer at a time basis. Recognizing the importance of sound, the switches are
also audio enabled. A single microphone can provide audio input to each of the
computers, and you can listen to the audio output of each computer on a single set
of speakers (on a one-at-a-time basis).
The CS-1742 / CS-1744’s independent (asynchronous) switching feature allows
independent switching of the KVM, USB hub, the second display channel, and
audio focus. If you wish, you can give one computer the KVM console focus,
another the USB hub focus, while a third has the audio focus.
Setup is fast and easy; simply plug cables into their appropriate ports. There is no
softwaretoconfigure,noinstallationroutines,andnoincompatibility problems.Since
the CS-1742 / CS-1744 intercepts keyboard input directly, it works on multiple
operating platforms (PC compatible, Mac and Sun).
There are two convenient methods to access the computers: push button port
selection switches located on the unit’s front panel; and hotkey combinations
entered from the keyboard.
Sincea singleconsolemanagesallof thecomputers,the CS-1742/CS-1744setup:
1) eliminates the expense of having to purchase separate periphearl components
for each computer; 2) saves all the space those extra components would take up;
3) saves on energy costs; and 4) eliminates the inconvenience and wasted effort
involved in constantly moving from one computer to another.
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Features
MProvides a second video channel to support dual head computers
MOne console controls 2 (CS-1742) or 4 (CS-1744) dual head computers
MTwo USB ports for USB device sharing
MAudio jacks for speaker and microphone sharing
MIndependent (asynchronous) switching of the KVM, USB, and audio focus
MFully compliant with the USB 1.1 specification - supports transfer rates of
1.5/12 Mbps
MEasy to install - no software required - connecting cables is all it takes
MEasy to operate - computer selection via push button switches or hotkeys
MHotkey OS selection
MLED display for easy status monitoring
MAuto Scan Mode for monitoring all computers
MCaps Lock, Num Lock, and Scroll Lock, states are saved and restored when
switching
MKeyboard and mouse emulation for error free booting
MSupports multimedia USB keyboards; supports Mac & Sun keyboards
MSupports Microsoft Intellimouse and the scrolling wheel on most mice;
supports Logitech and Microsoft wireless keyboards and mice
MSupports multibutton mice with appropriate drivers installed
MSuperior video quality - 2048 x 1536; DDC2B
MHot pluggable - add or remove computers for maintenance without
powering down the switch
MUpgradeable firmware
MCompatible with all operating platforms
MSupports Windows 98SE or higher, Mac OS 8.6 or higher, SUN Blade
2000/100, (Sun Solaris 8 or higher) Unix and Linux RedHat 7.1 or higher
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Hardware Requirements
Console
MMonitors capable of the highest resolution that you will be using on any
computer in the installation.
MA USB style mouse
MA USB style keyboard
Computer
MA VGA, SVGA or Multisync port
MType A USB port
Cables
Only CS Custom cable sets specifically designed to work with this switch may be
used to link to the computers. Two (CS-1742) or four (CS-1744) cable sets are
provided with this package. Additional cable sets can be purchased from your
dealer.
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Introduction
3

Front View
3
1 & 2
CS-1742:
3
1 & 2
CS-1744:
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The front panel components are described in the table below:
1. Port
Selection
Switches
Press a switch to access the computer attached to its
corresponding port.
Pressing Buttons 1 and 2 simultaneously for 2 seconds starts
Auto Scan Mode. See p. 15 for details.
2. Port LEDs The Port LEDs are built into the Port Selection Switches. The
upper ones are the KVM Port LEDs; the lower ones are the
USB LEDs:
KVM: Lights DIM ORANGE to indicate that the computer
attached to the corresponding port is up and running
(On Line).
Changes to BRIGHT ORANGE to indicate that the
computer attached to its corresponding port is the one
that has the KVM focus (Selected).
Flashes to indicate that the computer attached to its
corresponding port is being accessed under Auto
Scan mode.
USB: Lights DIM GREEN to indicate that there is a USB
cable connection to the computer. Does not light if
there is no USB connection to the computer (see the
installation diagram on p. 10).
Changes to BRIGHT GREEN to indicate that the
computer attached to its corresponding port is the one
that has access to the USB peripherals.
3. USB Port Cables from your USB peripherals (printers, scanners, etc.)
can plug in here, as well as into the USB port on the rear
panel.
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Introduction
5

Rear View
123 4
5
CS-1742:
1 2 3 4
5
CS-1744:
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The rear panel components are described in the table below:
1. Power Jack If you choose to use external power, the power adapter
cable plugs into this jack.
Note: Use of a power adapter (DC 5V) is optional, and
requires a separate purchase. See p. 10 for power
adapter details.
2. Firmware
Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the
CS-1742 / CS-1744 plugs into this RJ-11 connector.
See p. 23 for firmware upgrading details.
3. Console Port
Section The cables from your console components (keyboard, mouse, monitors, speakers and microphone), plug in
here. Each port is marked with an icon to indicate itself.
4. CPU Port
Section The cables that link the switch to your computers plug in here.* Each CPU port is comprised of two connectors:
The upper connector carries the audio data (microphone
and speakers) and the video data for monitor B; the
lower connector carries the USB data (keyboard, mouse,
and peripherals) and the video data for monitor A.
5. USB Port Cables from your USB peripherals (printers, scanners,
etc.) can plug in here, as well as into the USB port on the
front panel.
*Only cables specifically designed to work with this switch can be used (see
the Cables section on p. 3, for details). Do NOT attempt to use ordinary 15
pin VGA connector cables to link these ports to the computers.
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Introduction
7

Notes:
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Chapter 2.
Installation
Before you Begin
Cable Connection
To set up your Master View CS-1742 / CS-1744 installation, refer to the
installation diagram on the next page (the numbers in the diagram correspond to
the steps below), and do the following:
1. Plug your Console devices (USB keyboard, USB mouse, monitors,
microphone and speakers), into the switch’s Console Ports.
2. Use the Port A KVM cable (the one with the USB connector) to connect
any available CPU Aport to the first VGA port and the USB port of the
computer you are installing.
3. Use the Port B KVM cable (the one with the microphone and speaker
connectors) to connect the CPU Bport to the second VGA port and the
audio jacks of the computer you are installing.
Note: Be sure that the Port B cable is in the same CPU port as the Port A
cable — both in Port 1; both in Port 2, etc.
4. Connect your USB peripherals to the USB ports located on the front and
rear panels.
1. Make sure that power to all the devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function. Otherwise,
the switch will receive power from the computer.
2. Make sure that all devices on the installation are properly grounded.
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5. If you choose to use external power, plug the power adapter cable into the
switch’s Power Jack, then plug the power adapter into an AC power source.
Note: The power adapter should be DC5V 2.6A with the inside positive
and the outside negative:
6. Turn on the power to the computers.
3
2
4
4
5
1
1
3
2
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Chapter 3.
Basic Operation
Manual Switching
There are two convenient methods to access the computers: Manual - which
involvespressing the pushbutton port selection switcheslocatedontheunit’sfront
panel; and Hotkey - which involves entering combinations from the keyboard.
Hotkey port selection is discussed in the next chapter.
For manual port selection:
MPress and release a port selection switch to bring the KVM focus to the
computer attached to its corresponding port. The USB and Audio focus
does not change - they stay with the port that they are already on.
MPress and hold a port selection switch for more than 2 seconds to bring the
KVM focus, plus the USB and Audio focus to the computer attached to its
corresponding port.
MPress and hold port selection switches 1 and 2 for more than 2 seconds to
start Auto Scan Mode (see p. 15 for Auto Scan Mode details).
MPress and release either port selection switch to stop Auto Scan Mode. The
KVM focus goes to the computer attached to the corresponding port of the
switch you pressed.
Hot Plugging
The Master View CS-1742 / CS-1744 supports USB hot plugging - components
can be removed and added back into the installation by unplugging their cables
from the USB hub ports without the need to shut the unit down.
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Powering Off and Restarting
If it becomes necessary to Power Off the Master View unit, do the following:
1. Disconnect all the KVM cables from the CPU Port section of the switch
(refer back to the installation diagram on p. 10).
2. If you are using an external power adapter, unplug the switch’s power
adapter cable.
3. Wait 10 seconds, then reconnect the KVM cables.
4. If you are using an external power adapter, plug the switch’s power adapter
cable back in.
Port ID Numbering
Each CPU port on the CS-1742 / CS-1744 switch is assigned a port number (1 or
2 for the CS-1742; 1 to 4 for the CS-1744). The port numbers are marked on the
rear panel of the switch (see p. 6).
The Port ID of a computer is derived from the CPU port number it is connected
to. For example, a computer connected to CPU port 2 has a Port ID of 2.
The Port ID is used to specify which computer gets the KVM, USB peripheral,
and audio focus with the Hotkey port selection method (see Going Directly to a
Port, p. 14, for details).
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Chapter 4.
Hotkey Operation
The CS-1742 / CS-1744 hotkey function makes it convenient to operate your KVM
installation from the keyboard. Asynchronous (independent) switching of the KVM,
USBhub,andaudiofocusissupported.Youcangiveone computer theKVMconsole
focus, another the USB hub focus, while a third has the audio focus.
Port Switching
All port switches begin with tapping the Scroll Lock key twice. The tables below
describe the actions that each combination performs.
Note: If using the Scroll Lock key conflicts with other programs running on
the computer, the Ctrl key can be used, instead. See p. 17 for details.
Cycling Through the Ports
Hotkey Action
[Scroll Lock] [Scroll Lock]
[Enter] Brings the KVM, USB hub, and audio focus from the port that currently has the KVM focus to the next port
on the installation (1 to 2; 2 to 1 for the CS-1742; 1 to
2; 2 to 3; 3 to 4; 4 to 1 for the CS-1744).
Note that the KVM, USB hub, and audio focus all go
to this port even if they were on different ports to
begin with.
[Scroll Lock] [Scroll Lock] [K]
[Enter] Brings only the KVM focus from the port that currently has it to the next port on the installation.
The USB hub and audio focus remain where they are.
[Scroll Lock] [Scroll Lock] [U]
[Enter] Brings only the USB hub focus from the port that currently has it to the next port on the installation.
The KVM and audio focus remain where they are.
[Scroll Lock] [Scroll Lock] [S]
[Enter] Brings only the audio focus from the port that currently has it to the next port on the installation.
The KVM and USB hub focus remain where they are.
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Going Directly to a Port
Hotkey Action
[Scroll Lock] [Scroll Lock] [n]
[Enter] Brings the KVM, USB hub, and audio focus to the computer attached to the port corresponding to the
specified Port ID.
Note that the KVM, USB hub, and audio focus all
go to this port even if they were on different ports
to begin with.
[Scroll Lock] [Scroll Lock] [n] [K]
[Enter] Brings only the KVM focus to the computer attached to the specified port. The USB hub and
audio focus remain where they are.
[Scroll Lock] [Scroll Lock] [n] [U]
[Enter] Brings only the USB hub focus to the computer attached to the specified port. The KVM and audio
focus remain where they are.
[Scroll Lock] [Scroll Lock] [n] [S]
[Enter] Brings only the audio focus to the computer attached to the specified port. The KVM and USB
hub focus remain where they are.
[Scroll Lock] [Scroll Lock] [n] [K]
[U] [Enter] Brings the KVM and USB hub focus to the computer attached to the specified port. The audio
focus remains where it is.
[Scroll Lock] [Scroll Lock] [n] [K]
[S] [Enter] Brings the KVM and audio focus to the computer attached to the specified port. The USB hub focus
remains where it is.
[Scroll Lock] [Scroll Lock] [n] [U]
[S] [Enter] Brings the USB hub and audio focus to the computer attached to the specified port. The KVM
focus remains where it is.
Note: The nstands for the computer’s Port ID number (1, 2, 3, or 4 - see Port
Numbering, p. 12). Replace the nwith the appropriate Port ID when
entering hotkey combinations.
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