ATEN Master View CS-1004 User manual

User Manual
CS-1004 /CS-1008 /CS-1016
2001-01-13

2001-01-13

Packing List
The complete Master View package consists of:
MOne Master View Pro KVM Switch (CS-1004, CS-1008, or CS-1016)
MOne Power Adapter
MOne User Manual
Check to make sure that the unit was not damaged in shipping. If you encounter
a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
©Copyright 2000 ATENInternational Co., Ltd.
Manual Part No.PAPE-0150-300
Printed in Taiwan 04/2000
All brand names and trademarks are the registered property of their respective owners.
2001-01-13
CS-1004 / CS-1008 / CS-1016 User Manual iii.

Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CS-1016 Front View: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CS-1016 Rear View: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
First Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Daisy Chaining. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Port Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Port ID Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Numbering Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hot Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hotkey Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
OSD Main Menu Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
OSD Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lock/Unlock Console: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Station Numbering Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Federal Communications Commission Statement . . . . . . . . . . . . . . . . . . 26
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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iv. CS-1004 / CS-1008 / CS-1016 User Manual

Overview
The Master View Pro KVM Switch is a control unit that allows access to multiple
computers from a single console (keyboard, monitor, and mouse). Before the
development of the Master View, the only way to control multiple computer
configurations from a single console was through a complex and costly network
system. Now, with the Master View Pro, you can easily access multiple
computers in a cost effective manner.
Depending on the model, a Master View Pro can control up to 4, 8, or 16 PCs.
Up to 31 additional Master Views can be daisy chained (for a total of up to 32
units), which means that up to 128, 256, or 512 PCs can all be controlled from a
single keyboard-monitor-mouse console.
Model Computer Ports Maximum via Daisy Chain
CS-1004 4 128
CS-1008 8 256
CS-1016 16 512
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. There is no software to configure, so there is no need to get involved in
complex installation routines or be concerned with incompatibility problems.
Since the Master View Pro intercepts keyboard input directly, it works on any
hardware platform and with all operating systems.
The Master View Pro provides two convenient methods to access any PC
connected to the system: using the port selection switches located on the front
panel and using the menu driven OSD (On Screen Display) feature with mouse
or keyboard.
A powerful Quick View Scan Mode feature allows you to auto scan and monitor
the activities of all operating PCs on the installation one by one. Responding to
the growing use of multimedia in the workstation space, the Master View has
been designed with built in microphone and speaker support - a feature that will
be increasingly essential over time. By allowing a single console to manage all
the attached PCs, the Master View Pro eliminates the expense of purchasing a
separate keyboard, monitor, and mouse for each PC as well as saving all the
space they would take up. It also eliminates the inconvenience and wasted
effort involved in constantly moving around from one PC to another.
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CS-1004 / CS-1008 / CS-1016 User Manual 1

Features
wDaisy Chain Up To 31 Additional Units - Control Up to 512 PCs From a
Single Console
wNo Software Required - Computer Selection via Front Panel Switches,
Hotkeys or OSD (On Screen Display)
wQuick View Scan Mode for Monitoring Selected PCs
wPS/2 and Serial Mouse Emulation Provided For System Bootup
wConsole’s PS/2 Mouse Controls All Connected PCs - Even Those With Serial
Mice
wSupport Microsoft Intellimouse Pro, Logitech FirstMouse, MouseMan.
wSVGA, VGA and Multisync Monitor Support
wLED Display For Easy Status Monitoring
wSupports High Quality CS Series Custom Connector Cables
wRack Mountable in 19" System Rack
wHot Pluggable - Add or Remove PCs for Maintenance Without Powering
Down the Switch
wAudio Support Built In
wSupports DDC2B
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Hardware Requirements
Console
wA VGA, SVGA, or Multisync monitor capable of the highest resolution that
you will be using on any computer in the installation.
wA PS/2 style mouse
wA PS/2 style keyboard
PC
The following equipment must be installed on each computer:
wA VGA, SVGA or Multisync card.
wEither a 6-pin mini-DIN (PS/2 style), or DB-9 (standard serial), mouse port.
wEither a 6-pin mini-DIN (PS/2 style) keyboard port with +5V DC on pin 4 and
Ground on pin 3, or a 5-pin DIN (AT style) keyboard port with +5V DC on pin
5 and ground on pin 4.
Cables
For optimum signal integrity and to simplify the layout, we strongly recommend
that you use the following high quality CS Custom Cable sets:
Connector Type CS Custom Cable
AT (5 pin DIN) Keyboard and Serial Mouse 2L-1701P + Keyboard & Mouse Adapters
PS/2 (6 pin mini-DIN) Keyboard and Mouse 2L-1701P
Daisy Chain Master View Pro Units 2L-1700
Note: The keyboard and the mouse cables have PS/2 style connector at each
end:
1. If your computer uses a standard AT style keyboard socket and
standard 9 pin serial ports, you will need to purchase a PS/2-to-AT
keyboard adapter (Part No. 2A-106, or any standard keyboard
adapter), and a PS/2-to Serial mouse adapter (Part No.2A-105; a
standard mouse adapter will not work) in order to plug the cable into
the computer’s keyboard port.
2. Because of the wiring and the pin assignments, you cannot use a
Serial-to-PS/2 adapter at the end that plugs into the Master View.
Therefore attempting to use a standard cable extender with adapters at
both ends will fail.
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CS-1004 / CS-1008 / CS-1016 User Manual 3

Unpacking
CS-1016 Front View:
*
T
The figure shows a CS-1016 model. The only difference between it and the
other models is in the number of Port Selection Switches.
1. Status LEDs
OnLine: Lights ORANGE to indicate that the PC attached to the
corresponding port is up and running
Selected: Lights GREEN to indicate the currently selected port.
2. Power SwitchK/M Reset
3. Port Selection Switches
wPress a switch to access the computer attached to the corresponding port.
wIf the keyboard and/or mouse stop responding, they need to be reset. To
do so, simultaneously press and hold the Port1 / Port2 switch combina-
tion for three seconds.
4. Power LED
Lights to indicate that the Master View Pro has been turned On and is
receiving power.
12
3
4
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CS-1016 Rear View:
*
T
The figure shows a CS-1016 model. The only difference between it and the
other models is in the number of Port Selection Switches.
1. Daisy Chain Section
If you daisy chain units, the cables plug in here.
2. CPU Port Section
The cables that link to the computers plug in here.
3. Power Jack
The power adapter plugs in here.
4. DIP Switch
SW 1 - 5: Sets the Station No. (see the table on page 23 for details)
SW 6: Enables/Disables OSD Hot Key switching (On=Enabled:
Off=Disabled).
5. Link
Link is reserved and has no function at this time.
6. Console Port Section
If this is a first station unit, your monitor, keyboard and mouse plug in here.
7. Microphone and Speaker Jacks
Your microphone and speakers plug in here.
1 2
345 67
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CS-1004 / CS-1008 / CS-1016 User Manual 5

Installation
Before you begin, make sure that power to all the devices (Master View Pro and
PCs) you will be connecting up have been turned off.
First Stage Installation
In a Single Stage installation, there are no additional Master View’s daisy
chained down from the first unit. To set up a single stage installation do the
following:
1. Set Switches 1 - 5 of the Master View Pro’s DIP Switch to the ON position to
set this unit up as the First Station (see the table on page 26 for Dip Switch
Station Setting details).
2. To enable Hot Key port selection (see p.13, for details concerning Hot Key
Port Selection), set DIP Switch 6 to the ON position.
3. Plug the monitor, keyboard, and mouse into the Console port connectors
located on the right rear panel of the Master View unit. Each port is labeled
with an appropriate icon to indicate itself.
4. Use connector cable sets (as described in the Hardware Requirements
section), to connect the monitor, keyboard and mouse ports of the PCs to
any available Master View CPU Port (CPU1 to CPU16), as shown in the
diagram below.
Note: Ignore the Chain In and Chain Out Ports at this time. They are only
used when daisy chaining additional Master View Pro units. Daisy
chaining is described in the next section.
5. Plug the power adapter into an AC source; plug the power adapter cable into
the Master View Pro’s Power Jack.
PS/2 KEYBOARD
PORT
PS/2
MOUSE
PORT
VGA MONITOR
PORT
VGA MONITOR PS/2 KEYBOARD
PS/2 MOUSE
Power Adapter
DIP Switch
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6. Turn on the power to the Master View.
Note: When you turn the unit On, it undergoes a Power On Self Test. If there
is a problem, Port LEDs 1 - 4 flash repeatedly according to a pattern
that indicates what the problem is:
Pattern Indication
LEDs 1 - 4 Flash Simultaneously Internal RAM Memory Error
LEDs 1 - 4 Flash One After the Other External RAM Memory Error
LEDs 1 + 2, and LEDs 3 + 4 Alternately Light and Go Off ROM Test Error
If any of these problems occur, turn the Switch Off, then turn it On again.
7. Turn on the power to the PCs.
Note: You must turn on the power to the Master View Pro before turning on
the power to the PCs.
Daisy Chaining
To provide control for more PCs than just a single Master View Pro unit allows,
up to 31 additional Master View Pro units can be daisy chained down form the
original one. In this way, as many as 128, 256, 512 PCs can be controlled in a
complete installation depending on which model your installation uses
(CS-1004, CS-1008, or CS-1016, respectively).
Note: While it is physically possible to mix the different Master View Pro models
on the same daisy chain, we strongly recommend against it, as doing so
can cause problems with Hot Key and OSD port switching. Please use all
of the units of the same model when daisy chaining.
The first Master View (the one that the console connects to), is considered the
First Station; the Master View that daisy chains to it is considered the Second
Station; the Master View daisy chained to the Second Station is considered the
Third Station, etc. To daisy chain a Master View, do the following:
1. Make sure that power to all the devices (Master View Pros and PCs) you will
be connecting up, including all pre-existing devices on the installation, have
been turned off.
2. Make sure that DIP Switches 1 - 5 of the First Station Master View Pro are all
set to the ON position to set it up as a First Station unit (see the table on p.
23 for Dip Switch Station Setting details).
3. Set DIP Switches 1 - 5 of the of the Second (Third, Fourth, etc.), Station
Master View Pro according to the table provided on page 23.
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CS-1004 / CS-1008 / CS-1016 User Manual 7

4. Use Daisy chain cable set 2L-1700 (as described in the Hardware
Requirements section), to connect from the Chain Out Port of the parent
Master View unit to the Chain In Port of the child Master View unit (First
Station Out to Second Station In, Second Station Out to Third Station In, etc.).
Note: You cannot use the Chain In Port of the First Station Master View,
since it is the highest level parent.
5. Plug the power adapter into an AC source; plug the power adapter cable into
the Master View unit’s power jack located on the unit’s rear panel.
6. Connect the PCs to the ports with the cable sets described in the Cables
section on page 3, and power up. When powering up, you must follow these
two basic rules:
a) Turn on the power to a child Master View Station before turning on the
power to its parent (i.e., start with the last unit in the chain and work back
to the First Station).
b) Turn on the power to all the Master View Pro Stations before turning on
the power to any of the PCs.
VGA
MONITOR
PS/2 KEYBOARD
PS/2 MOUSE
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Operation
Hot Plugging
The Master View Pro supports hot plugging - components can be removed and
added back into the installation by unplugging their cables from the CPU ports
without the need to shut the unit down. In order for hot plugging to work
properly, however, these procedures must be followed:
wHot Plugging CPU Ports:
When hot plugging cables from the CPU ports:
1. The cable must be plugged back into the same port it was removed from.
2. After plugging the cable back in, you must perform a KVM Reset on the
First Stage unit by simultaneously pressing the Port1 / Port2 button
combination for three seconds.
wHot Plugging Console Ports:
When hot plugging the mouse from the Master View’s console mouse port:
1. You may unplug the mouse and plug it back in again (to reset the mouse,
for example), as long as you use the same mouse.
2. If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted
according to the directions in Step 6 of the Daisy Chaining section, above.
Powering Off and Restarting
If, for some reason, it is necessary to Power Off one of the Master View Pro
units, before starting it back up you must do the following:
1. Shut down all the computers that are attached to it, as well as all the stations
and all the computers that are daisy chained down from it (all the child
stations and the computers attached to them).
2. Wait 10 seconds, then plug the Master View Pro stations back in, starting
with the last station in the chain and working back to the station you originally
shut down.
3. After all the Master View Pro stations are up, power On the computers,
starting with the ones attached to the last station in the chain and working
back to the station you originally shut down.
Note: It is not necessary to shut down and restart any of the stations or
computers above the station you powered off.
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Port Selection
Controlling all the PCs connected up in your Master View installation from a
single console could not be easier. Three methods are available that provide
instant access to any PC on the chain: Manual; Hot Key; and OSD.
wManual
Simply press the appropriate Port Selection Switch on the Master View’s
front panel. After you press the switch, the Selected LED lights to indicate
that the port is currently selected. The OSD (see p.18) automatically switches
to highlight the computer that you have selected.
Note: On a daisy chain installation, you must press the port selection switch
on the master view station that connects directly to the PC you want to
access.
wHot Key
Hotkey navigation allows you to conveniently access any computer directly
from the keyboard, instead of having to manually select it with a Port
Selection switch. Hotkey navigation is discussed in detail beginning on page
13.
wOSD
Press [Ctrl]+[Ctrl] (one after the other) to enter the OSD Main Menu; from there,
either:
wKey in the Port ID (see below for details); then press [Enter], or
wUse the Arrow Keys or Mouse to move the Highlight Bar to the port you want;
then press [Enter], or Double Click with the mouse.
Note: Hot Key port selection under OSD is only enabled when DIP Switch 6 is
set to ON.
The next section describes the Port ID numbering system. Hot Key and OSD
operation are explained in detail in the sections that follow it.
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Port ID Numbering
Since each CPU Port on a Master View installation is assigned a unique Port ID,
you can directly access any computer on any level of the installation using the
Hot Key port selection method or from the OSD Main Menu by specifying the
Port ID that the computer is connected to. The Port ID is made up of two parts:
1. The Station Number - a two digit number which reflects the Master View’s
position in the daisy chain sequence, and
2. The Port Number - a one or two digit number which reflects the port on the
Master View station that the PC is connected to.
Numbering Rules
The rules for assigning Station and Port numbers are as follows:
wThe Station Number precedes the Port Number and must always be two
digits. That means that Stations 1 - 9 must be padded with a preceding zero,
so their Stations Numbers will be 01 - 09.
wThe Port Number can be either one or two digits. Ports 1- 8 can be keyed in
as 01 - 08, or 1 - 8 according to your preference.
Therefore, a complete Port ID will consist of either three or four numbers: the
first two for the Station Number; the last one or two for the Port Number.
Therefore, after enabling Hot Key switching with [Ctrl+Ctrl], or invoking the OSD
Main Menu with [Ctrl]+[Ctrl], keying in:
0315 [Enter]
switches to the PC attached to CPU Port 5 of Master View Station 3. Likewise:
123 [Enter]
switches to the PC attached to CPU Port 3 of Master View Station 12.
You may also specify a partial Port ID by keying in only one or two digits, in
which case the digits specify the Port ID of the Station that is currently
accessed. As in:
3 [Enter]
which switches to the PC attached to CPU Port 3 of the Master View Station
that is already being accessed.
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Port Numbering Table
Port Numbering is summarized in the following table:
Number of Digits Meaning
4 First two for Station Number; second two for Port Number
3 First two for Station Number; third for Port Number
2 Port Number on the Currently Active Station
1 Port Number on the Currently Active Station
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Hot Ke Operation
Hotkey Port Selection
Hot key port selection allows you to conveniently access any computer directly form
the keyboard, in stead of having to manually select it with a Port Selection switch.
Note: Make sure that DIP Switch 6 (located on the Master View’s rear panel), is
set to ON to enable the Hot Key feature under OSD.
To select a port with the Hotkey method, do the following:
1. Press the left and right Ctrl Keys [Ctrl+Ctrl] and release both of them at the
same time.
Note: In OSD, when you are at the Main Menu you can key in the Port ID for the
computer you wish to access without first having to press the [Ctrl+Ctrl]
combination. This avoids the possibility of the [Ctrl+Ctrl] combination
conflicting with a key assignment in the currently running application.
2. Key in the Port ID for the PC you want to access (see Port ID Numbering,
above, for details), then press [Enter].
The On Screen Display (OSD, see p.15) automatically switches to highlight
the PC that you have selected.
When you key in the Port ID, note the following:
wYou must key in the Port ID and press [Enter] within six seconds of releasing
the Ctrl+Ctrl combination.
wNumber keys must be pressed from the regular keyboard; not from the
numeric keypad.
wThe keys must be pressed and released one key at a time.
wThe interval between key presses cannot be longer than 6 seconds.
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Hot Key Broadcasting
Commands to all attached PCs (to install software or shut down all the PCs, e.g.), can
be broadcast from the console’s keyboard with the following Hot Key combinations:
w[Ctrl] + [Alt] + [1] + [Enter] (to initiate the keyboard broadcast)
A Broadcast symbol appears in front of the Station ID (if the Port ID is
currently displayed on the screen), to indicate that Broadcasting is in effect.
w[Ctrl] + [Alt] + [2] + [Enter] (to end the keyboard broadcast)
When keying in the combination, note the following:
wNumber keys must be pressed from the regular keyboard; not from the
numeric keypad.
wThe keys must be pressed and released one key at a time.
wThe interval between key presses cannot be longer than 6 seconds.
wIf you make a mistake, just start over again with [Ctrl] + [Alt] + [1] + [Enter].
wConfirmation that the key in has been accepted is made either by OSD or
with one or two beeps.
Previous/Next Switching
Previous/Next switching enables you to quickly switch from the currently active
computer to the previous or next available computer in the installation. To
invoke Previous/Next switching, key in the following Hot Key combination:
1. Press and release [Ctrl]+[Alt]+9+Right Shift
To Switch to the Next available computer.
2. Press and release [Ctrl]+[Alt]+9+Left Shift
To Switch to the first available computer that resides on the installation
Previous to the current one.
Switching is cyclical so, for example, if you are currently at Port 8 of Station 32
and use the combination to switch to the Next available computer, you will circle
back to Station 1 to start looking for the next available computer, and vice versa
when switching backwards to an available computer that exists prior to the
current one.
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OSD Operation
On Screen Display (OSD), provides a menu driven interface to handle the
computer switching procedure. Using OSD is a great deal more convenient -
especially in large, daisy chained installations where it is difficult to keep track of
which port a particular computer is attached to.
All operations start from the OSD Main Menu. To pop up the Main Menu, tap
either Ctrl key twice. When you invoke the OSD, a screen similar to the one
below appears:
wOSD always starts in List view, with the highlight bar at the same position it
was in the last time it was closed.
wFrom the Main Menu, you can go directly to any port by either keying in its
Port ID (Station Number - Port Number), and pressing [Enter] or by double
clicking on it with the mouse.
Navigation
wTo dismiss the menu, and deactivate OSD, press [Esc]
wUse the Up and Down Arrow Keys to move up or down through the list one
line at a time
wUse [Pg Up] and [Pg Dn] to move up or down through the list one screen at a
time
wClick on (▲▼) to move up or down through the list one line at a time
wClick on (éê) to move up or down through the list one screen at a time
wTo activate a port, move the Highlight Bar to it then press [Enter] or Double
Click with the left mouse button.
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OSD Main Menu Headings
Heading Explanation
SN-PN This column lists the Port ID numbers (Station Number - Port Number) for all the CPU ports on the installation. The simplest method to access a
particular computer is move the Highlight Bar to it, then press [Enter].
QV If a port has been selected for Quick View scanning (see F2 and F4,
below), an arrowhead displays in this column to indicate so.
PC Lists all the computers that are Powered On and are On Line.
NAME If a port has been given a name (see F5, below), its name appears in this
column.
The Function Keys
Pressing a Function Key brings up a sub menu that is used to configure and
control the OSD. For example, you can: rapidly switch to any port; scan selected
ports only; limit the list you wish to view; designate a port for Quick View
scanning; create or edit a port name; or make OSD setting adjustments.
wF1 GoTo:
GoTo allows you to switch directly to a port by either of the following two
methods:
a) Move the Highlight Bar to the port you want then press [Enter].
b) Key in the Port ID or Name, then press [Enter].
Note: GoTo has a special feature that narrows the list of available choices
as you type the name. For example, if the first letter you type is a,
the list only displays those ports whose names begin with a. If the
next letter you type is b, the list is further narrowed down to only
those ports whose names begin with ab, etc.
To return to the OSD Main Menu without making a choice, press [Esc].
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