ATEN CL-1758L User manual

User Manual
CL-1758
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CL-1758 User Manual
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FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
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Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot pluggable power supplies,
observe the following guidelines:
Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
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Package Contents
Basic Package
The CL-1758 package consists of:
1CL-1758 Slideaway™ LCD KVM Switch with Standard
Rack Mounting Kit
2Custom KVM Cable Sets
1Firmware Upgrade Cable
1Power Cord
1Quick Start Guide
1User Manual*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following may be included in your package:
Standard Rack Mounting Kit - Long
Easy-Installation Rack Mounting Kit - Short
Easy-Installation Rack Mounting Kit - Long
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
*Features may have been added to the product since this manual was printed.
Please visit our website to download the most up to date version of the
manual.
© Copyr
i
g
h
t 2006 ATEN® Internat
i
ona
l
Co., Lt
d
.
Manual Part No. PAPE-0250-200G
Printing Date: 03/2006
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.
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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2. Installation
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Three Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3. Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Hotkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
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Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F1 GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F3 SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F4 ADM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F7 SCAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5. Hotkey Operation
Invoking Hotkey Mode (HKM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
When Hotkey Mode is active: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Selecting the Active Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Invoking Auto Scan Mode: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Pausing Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Alternate Hotkey Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Alternate OSD Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Restore Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6. Keyboard Emulation
Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
7. The Firmware Upgrade Utility
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Appendix
Connection Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Standard - Long: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Easy Installation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
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About this Manual
This User Manual is provided to help you get the most from your c/c system.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL-1758 system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, describes how to set up your installation. The
necessarystep – from a basic single stage hookup to a complete32 switch daisy
chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL-1758.
Chapter 4, OSD Operation, provides a complete description of the CL-
1758's OSD (On Screen Display), and how to work with it.
Chapter 5, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CL-1758 installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL-1758's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL-1758
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xiv
Conventions
This manual uses the following conventions:
Getting Help
If you need to contact ATEN technical support with a problem, visit or website
at www.aten.com.
Monospaced Indicates text that you should key in.
[ ]
Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→
Indicates selecting the option (on a menu or dialog box, for exam-
ple), that comes next. For example, Start →Run means to open
the Start menu, and then select Run.
Indicates critical information.
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1
Chapter 1
Introduction
Overview
The Master View CL-1758 KVM Switch is a control unit that allows access to
multiple computers from a single KVM (keyboard, monitor, and mouse),
console. Before the development of the Master View, the only way to control
multiple computer configurations from a single console was through a complex
and costly network system. Now, with the Master View CL-1758, you can
easily access multiple computers in a cost effective manner.
A single Master View CL-1758 can control up to 8 computers. Since the CL-
1758 supports cascading to three levels, in a complete three stage installation,
up to 72 Master View CS-1758 models can be cascaded from the CL-1758 to
control up to 512 computers - all from the original single console.
The Master View CL-1758 offers a space-saving, streamlined approach to
KVM switch technology by integrating a keyboard, LCD monitor, and
touchpad in a Slideaway™ housing. The LCD display is built into the cover;
the keyboard and touchpad are built into the base. Slide the KVM module
section out; flip the cover up; and you are ready to go to work. When finished,
flip the cover down and slide the KVM module away.
For further convenience and flexibility, the switch also supports an external
keyboard, monitor, and mouse console. Although external console uses a PS/2
keyboard and mouse, the CL-1758 supports both PS/2 and USB computers.
Depending on the cable you use to link the switch to the computer, you can
attach to a computer with PS/2 connectors or USB connectors. (See Cables,
page 4, for more details.)
The Slideaway™ housing is 1U high for easy rack mounting, and because of
its modular design, the KVM section can be detached from the switch section.
The CL-1758 also features high density 15 pin KVM connectors instead of the
usual 25 pin kind. This space-saving innovation provides more reliable and
efficient transmission of KVM data, at the same time that it reduces cable
clutter.
Your CL-1758 investment is protected by an included Firmware Upgrade
Utility. You can stay current with the latest functionality improvements by
downloading firmware update files from our website as they become available,
and using the utility to quickly and conveniently perform the upgrade.
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CL-1758 User Manual
2
Access to any computer connected to the installation is easily accomplished
either through a powerful, mouse driven, OSD (On Screen Display) menu
system, or by entering Hotkey combinations from the keyboard. A convenient
Auto Scan feature also permits automatic scanning and monitoring of the
activities of all computers running on the installation one by one.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CL-1758 intercepts keyboard input directly, it works on
multiple operating platforms (PC compatible, Mac*, Sun*, etc.).
There is no better way to save time and money than with a CL-1758
installation. Since a single console manages all of the computers, the CL-1758
setup: (1) eliminates the expense of having to purchase a separate keyboard,
monitor, and mouse for each computer; (2) saves all the space those extra
components would take up; (3) saves on energy costs; and (4) eliminates the
inconvenience and wasted effort involved in constantly moving from one
computer to another.
*Mac and Sun computers must use the USB cable connection (see p. 4).
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1. Introduction
3
Features
Integrated KVM console with 15"or 17" LCD monitor in a Slideaway™
housing.
Slideaway™ housing is less than 1 U – with top and bottom clearance for
smooth operation in a 1U high system rack.
Space saving technology - two consoles (one bus) controls 8 computers.
Cascadable to three levels for control of up to 512 computers from a single
console.
Dual interface support - PS/2 or USB keyboard and mouse data transfer
from the switch to the computer*
No software required - convenient computer selection via mouse driven
intuitive On Screen Display (OSD) menus and Hotkeys.
Auto Scan feature for monitoring user-selected computers.
Hot Pluggable - add or remove computers without having to power down
the switch.
Two level password security - only authorized users view and control the
computers - up to four users plus an administrator with separate profiles
for each.
DDC Emulation of the LCD Monitor - VGA settings of every connected
computer are automatically adjusted for optimal output to the LCD
Monitor.
Upgradable firmware.
Supports Windows, Mac, and Sun host systems
Windows 98SE / ME / 2000 / XP / 2003; Mac OS8.6 or higher; Solaris;
Linux
*For PC compatible computers only. Mac and Sun computers must use the
USB cable connection (see p. 4).
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CL-1758 User Manual
4
Hardware Requirements
Computers
The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card.
Note: The integrated LCD monitor's maximum resolution is 1024 x 768 @
75Hz (15") or 1280 x1024 @ 75Hz (17"). Make sure that the
computer resolution settings do not exceed the LCD monitor's
maximum resolution.
Either a Type A USB port, or PS/2 keyboard and mouse ports (see the
Cables discussion in the next section).
Cables
Only the following ATEN Custom KVM cable sets may be used with these
switches.
Depending on the KVM cable type, the switches can link to computers that use
PS/2 connectors to transfer keyboard and mouse data as well as computers that
use USB connectors (see the installation diagram on p. 12).
Function Part Number
KVM Switch to PS/2 Connectors
(See the note on p. 5)
2L-5702P - 1.8m
2L-5201P - 1.2m
2L-5202P - 1.8m
2L-5203P - 3m
2L-5206P - 6m
KVM Switch to USB Connectors 2L-5201U - 1.2m
2L-5202U - 1.8m
2L-5203U - 3m
2L-5206U - 6m
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1. Introduction
5
To purchase ATEN Custom KVM cable sets, contact your dealer.
Note: 1. Two cables - one 2L-5702P for PS/2 port computers and one 2L-
5202U for USB port computers - are provided with this package.
2. For PS/2 port computers, we strongly recommend using 2L-5702P
cables. While the other cables work, the keyboard and/or mouse will
not work if all their connectors (keyboard, video, and mouse), aren't
plugged into their ports on the computer before starting the computer
up. The 2L-5702P cables do not have this limitation.
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CL-1758 User Manual
6
Front View
2
3
6
12
9
10 & 11
1
13
13
7
8
4 & 5
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