ATEN US3310 User manual

US3310
2-Port USB-C Gen 1 Dock Switch
with Power Pass-through
User Manual

US3310 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules These limits are
designed to provide reasonable protection against harmful interference in a
residential installation Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment This equipment
generates, uses, and can radiate radio frequency energy If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
The device complies with Part 15 of the FCC Rules Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment
KCC Statement

US3310 User Manual
iii
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc
RoHS
This product is RoHS compliant
製造商
製造商製造商
製造商：
：：
： 宏正自動科技股份有限公司
地址
地址地址
地址 ：新北市汐止區大同路二段 125 號三樓
最大操作環境溫度
最大操作環境溫度最大操作環境溫度
最大操作環境溫度 :
::
: 40ºC
最大額定電壓
最大額定電壓最大額定電壓
最大額定電壓 :
::
: DC 5 V
設備名稱
Equipment
Name
2 埠 USB-C 攜帶裝置切換器 型號 ( 型式 )
Type designa-
tion (Type)
US3310
單元 Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛 Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent
chromium
(Cr
+6
)
多溴聯苯
Polybrominated
biphenyls
(P )
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
電纜線 Cable
－ ○ ○ ○ ○ ○
印刷電路部件
PC A
－ ○ ○ ○ ○ ○
塑膠 / 其他部件
Plastic / Other
parts
○ ○ ○ ○ ○ ○
金屬部件 Metal
parts
－ ○ ○ ○ ○ ○
備考 1. 〝超出 0.1 wt % 〞及 〝超出 0.01 wt % 〞係指限用物質之百分比含量超出百分比含量基準值。
Note 1 ： “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted
substance exceeds the reference percentage value of presence condition.
備考 2. 〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2 ： “ ○ ” indicates that the percentage content of the restricted substance does not exceed the percentage of
reference value of presence.
備考 3. 〝－〞係指該項限用物質為排 項目。
Note 3 ： “−” indicates that the restricted substance corresponds to the exemption.

US3310 User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose Any of
the manufacturer's software described in this manual is sold or licensed as is
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

US3310 User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

US3310 User Manual
vi
Package Contents
Check to make sure that all the components are in working order If you
encounter any problem, please contact your dealer
1 US3310 2-Port 4K HDMI USB-C KVM Dock Switch with Power Pass-
through
2 USB Type-C cables
1 remote port selector
1 user instructions

US3310 User Manual
vii
Table of Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. Hardware Setup
Connecting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. Operation
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
efore You egin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting the PD Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting the Video Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . 12
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

US3310 User Manual
viii
About this Manual
This user manual is provided to help you get the most from the US3310 unit It
covers all aspects of installation, configuration, and operation An overview of
the information found in the manual is provided below
Chapter 1, Introduction introduces you to the 2-Port USB-C Gen 1 Dock
Switch with Power Pass-through Its purpose, features, declaration, and panel
components are presented and described
Chapter , Hardware Setup describes the steps that are necessary to
quickly and safely set up your installation
Chapter 3, Operation explains the port selection options
An Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices
The product may be updated, with features and functions added, improved,
or removed since the release of this manual For an up-to-date user
manual, visit http://www aten com/global/en/

US3310 User Manual
ix
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

US3310 User Manual
x
This Page Intentionally Left lank

1
Chapter 1
Introduction
Overview
The US3310 is a 2-port 4K HDMI USB-C KVM Dock Switch with Power
Pass-through that features the combination of a multiport dock, and allows one
button switching between laptops and Android smart phones With one set of
display, keyboard, and mouse, users get to seamlessly control two different
systems and save desk space Thanks to the remote port selector, users are
allowed to put US3310 at the most convenient location or hide it under the desk
to do the quick switch
Featuring superior HDMI video resolutions up to 4K (3840 x 2160) @ 30Hz,
the US3310 delivers high quality video with minimal latency when switching
between two different sources, and meanwhile, the HDMI connection remains
without destroying the layout In addition, the USB 3 2 Gen1 compliance
provides data transfer speed up to 5Gb/s, enabling two systems to share and
swap data from the external storage devices conveniently
The 85W USB-C Power Delivery 3 0 pass-through can charge the phone and
laptop simultaneously while providing enough power for power-hungry
devices, such as external hard drives or gaming devices Users can connect
their smartphone with the US3310 to build a workstation in Samsung DeX
mode or Huawei Desktop mode for multitask, and switch to laptop whenever
they have heavy loading tasks to do
With the US3310, users can save desk space to switch host devices directly,
and creates a personalized desktop environment

US3310 User Manual
2
Features
Allows a USB-C laptop and an Android Smartphone to share one HDMI
monitor and all connected USB peripherals
1
Provides USB Power Delivery 3 0 for laptop charging up to 85W
(additional USB-C Power Adapter needed)
2
Supports 4K resolutions - up to 3840 x 2160 @ 30 Hz
Supports Samsung Dex mode or Huawei Desktop mode
3
Video DynaSync - allows EDID and HDCP monitors and computers to
function flawlessly and provides fast switching such as continuous real-
time switching
Switch device via remote port selector by pressing a button
Plug and play - no drivers needed
Multiplatform support - Windows 10 or above, macOS X 10 12, Android
8 0 or later, and iPadOS 13 or later
Note: 1 For video output to work through a USB-C port, it must support
DP Alt Mode
2 For device charging, a Limited Power Source (LPS) certified
USB-C PD Power Adapter over 65Watt is recommended The
minimum system power requirement for basic USB functions and
video output should be at least 5V, 3A
3 Compatible with smartphones launched in 2018 or later that
feature video output DP Alt Mode over USB-C For a list of
supporting mobile device, see Declaration, page 3 for details

Chapter 1. Introduction
3
System Requirements:
Windows 10 or above, USB-C enabled computer with DP Alt Mode
Mac OS X 10 12 or later, USB-C enabled computer
Android 8 0 or later, USB-C enabled Smartphone with DP Alt Mode
Note: Only Samsung and Huawei support PC-like operation, others only
support mirror mode
iOS 12 1 or later, iPad Pro 3
rd
generation (2018)**
Note: For better HID experience, iPad OS 13 or later is recommended
Declaration
Samsung Dex is a registered application of Samsung Electronics US3310 is
not manufactured, sponsored, licensed or distributed by Samsung Electronics
Huawei Desktop mode is a registered application of Huawei Technologies
US3310 is not manufactured, sponsored, licensed or distributed by Huawei
Technologies
Below is a list of supporting mobile device:
Samsung Huawei HTC LG
Samsung Galaxy S8 Huawei P20 HTC U11 LG V20
Samsung Galaxy S8+ Huawei P20 Pro HTC U Ultra
Samsung Galaxy S9
Samsung Galaxy S9+
Samsung Galaxy S10
Samsung Galaxy S10+
Samsung Galaxy S10e
Samsung Galaxy Note 8
Samsung Galaxy Note 9

US3310 User Manual
4
Components
Front View
Rear View
No. Component Description
1 US 3.2 Gen 1
Type-A ports
Connects your US peripheral devices into the US3310
using a US Type-A connector.
No. Component Description
1 US -C DC-in
port
Connects an US -C power source to power the unit.
1
1
2
3
4
5
62

Chapter 1. Introduction
5
Note: 1 Supports USB-C PD laptop charging at 5V, 9V, 15V, and 20V
output*
2 Supports max 5V, 2A output*
* For device charging, a Limited Power Source (LPS) certified
USB-C PD Power Adapter over 65Watt is recommended The
minimum system power requirement for basic USB functions and
video output should be at least 5V, 3A
The first 15W will supply the US3310, the next 10W will supply
USB- C device connected to Port 2, and the balance power will supply
USB-C device connected to Port 1
2 US -C 3.2 Gen
1 port 1 (laptop)
1
Connects a computer with an US -C cable into the back of
the US3310. If you need PD laptop charging, connect your
computer to this Port 1.
3 US -C 3.2 Gen
1 port 2
(Android:
Samsung Dex or
Huawei Desktop
mode)
2
Connects a mobile device with an US -C cable into the back
of the US3310.
4 HDMI output
port
Connects an HDMI monitor into the back of the US3310.
5 2.5mm jack for
remote port
selector
Connects with the remote port selector.
6 remote port
selector
When connected to the unit, click the button to switch to the
next port.
No. Component Description

US3310 User Manual
6
Top View
No. Component Description
1 console indicator
(port 1 LED)
The LEDs correspond to the consoles. When the console is
switched, the corresponding LED will light.
2 console indicator
(port 2 LED)
The LEDs correspond to the consoles. When the console is
switched, the corresponding LED will light.
231
2
567Top View

7
Chapter
Hardware Setup
Connecting the Unit
Follow the steps below to connect the US3310 unit
Please review the safety information regarding the placement of this
device in Safety Instructions, page 17
US3310
(Front)
US3310
(Rear)
oror
Keyboard
or
Printer
External
Hard Drive Mouse
Remote Port
Selector
2.5 MM
USB
HDMI
Monitor Laptop
(PD Charging)
USB-CUSB-C
Laptop Power
Adapter
USB-C
Laptop
4
1 125 3

US3310 User Manual
8
1 Plug the USB-C cable between your computer and/or mobile device into
the back of the US3310
Note: If you need PD laptop charging, please plug your computer to USB
3 2 Gen 1 Type-C port 1
2 Plug an HDMI monitor into the back of the US3310
3 (Optional) For PD laptop charging, connect your laptop power adapter into
the back of the US3310
4 Plug your USB peripheral devices into the front of the US3310
5 Plug the remote port selector into the 2 5mm jack on the front of the
US3310

9
Chapter 3
Operation
Port Selection
Click the Port Selector (connected to the US3310) to switch between the 2
connected source device (computer and/or Android mobile device) The
Console Indicator LED will light up to indicate which console is currently
selected
When the LED starts flashing, please check the power consumption of your
USB peripheral device
Please review the safety information regarding the placement of this
device in Safety Instructions, page 17

US3310 User Manual
10
The Firmware Upgrade Utility
As new firmware versions become available firmware upgrade packages are
posted on the ATEN web site The Windows-based Firmware Upgrade Utility
(FWUpgrade exe) provides a smooth automated process for upgrading the
US3310’s firmware Check the web site regularly to find the latest firmware
packages and information relating to them
Before You Begin
To prepare for the firmware upgrade, do the following:
1 Go to www.aten. om/global/en/produ ts/usb-&-thunderbolt/do king-
swit hes/us3310/
2 Follow the instructions to download the firmware upgrade
3 Unzip the firmware upgrade package
Starting the PD Firmware Upgrade
1 Connect one end of the USB Type-C cable to the computer and the other
end to the US3310 USB 3 2 Gen 1 Type-C Port 1
2 Run the downloaded Firmware Upgrade Package file from your computer
by double clicking the file
3 A second file appears, double click it and follow the instructions to start
the firmware upgrade
2US3310
(Rear)
Laptop