ATEN CN-6000 User manual

User Manual
CN-6000
2004-05-12

Warning!
This is a class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
Thisequipmenthasbeentestedandfoundtocomplywiththe
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment
is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communi-
cations. Operation of this equipment in a residential area is
likelytocauseharmfulinterferenceinwhichcasetheuserwill
be required to correct the interference at his own expense.
2004-05-12

Packing List
The complete CN-6000 package consists of:
M1 CN-6000 KVM On the NetControl Unit
M1 CS Custom KVM Cable Set
M1 Power Adapter
M1 Rack Mount Kit
M1SoftwareCD
M1 User Manual
M1 Quick Start Guide
Check to make sure that all the components are present and that nothing was
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures
carefully to prevent any damage to the unit, and/or any of the devices connected
to it.
© Copyright 2003-2004 ATEN®International Co., Ltd.
Manual Part No. PAPE-0227-1AT
Printed in Taiwan 04/2004
All brand names and trademarks are the registered property of their respective owners.
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Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Hardware Setup
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. The Administrator Utility
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Settings Notebook . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Uploading Changes . . . . . . . . . . . . . . . . . . . . . . . . 14
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
User Management . . . . . . . . . . . . . . . . . . . . . . . . . 21
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . 24
Java Authentication Page . . . . . . . . . . . . . . . . . . . . . . . . 26
4. The Windows Client
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The Connection Screen . . . . . . . . . . . . . . . . . . . . . . 28
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Screen Information . . . . . . . . . . . . . . . . . . . . . . . . 36
Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . 37
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 39
5. The Java Client
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
The Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6. The Log Server
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The CN-6000 List Panel . . . . . . . . . . . . . . . . . . . . . . . . 53
The Event List Window . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
The Administrator Utility . . . . . . . . . . . . . . . . . . . . . 60
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . 60
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . 61
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 62
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About This Manual
ThisUserManualis providedto helpyou getthe mostfromyour CN-6000system.
It covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CN-6000 System. Its purpose,
features and benefits are described.
Chapter 2, Hardware Setup, presents the front and back panel components,
and explains how to connect the CN-6000 to your server or KVM switch and the
Internet.
Chapter 3, The Administrator Utility, explains how to connect to the
CN-6000 as an administrator; and how to configure the CN-6000 for operation.
Chapter 4, The Windows Client, explains how to run the Windows Client
Software; how to connect to the CN-6000 and how to remotely control the
connected server (or servers via a KVM switch).
Chapter 5, The Java Client, explains how to run the Java Client Software;
how to connect to the CN-6000 and how to remotely control the connected server
(or servers via a KVM switch).
Chapter 6, The Log Server, is a Windows-based administrative utility that
records all the events that take place on selected CN-6000 units and stores them
in a searchable database.
An Appendix at the end of the manual provides specifications and other
technical information regarding the CN-6000.
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
MBullet lists provide information, but do not involve sequential
steps.
> Indicates selecting an option on a menu. For example, Start > Run
means to open the Start menu, and then select Run.
Indicates critical information.
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Notes:
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Chapter 1.
Introduction
Overview
The CN-6000 is a control unit that allows operators to monitor and access their
computers from remote locations. The CN-6000 connects to the Internet, an
Intranet,LAN, or WAN usingindustry standardCategory5 cable, thenuses KVM
cable to connect to a local KVM switch or server.
Since the CN-6000 uses TCP/IP for its communications protocol, the server or
KVM switch it is connected to can be accessed from any computer on the Net -
whether that computer is located down the hall, down the street, or half-way
around the world.
Operators at remote locations connect to the CN-6000 via its IP address. Once a
connectionhasbeen establishedandauthorizationgranted,operatorsoftheremote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), just as if they were present locally and
working on the equipment directly.
KVM Switch
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Withitsadvanced security features, theCN-6000is the fastest,most reliable, most
cost effective way to remotely access and manage widely distributed multiple
computer installations.
The Administrator and Client software utilities provided with the CN-6000 make
it easy to install, maintain, and operate. System administrators can handle a
multitude of tasks with ease - from installing and running GUI applications, to
BIOS level troubleshooting, routine monitoring, concurrent maintenance, system
administration, rebooting and even pre-booting functions.
The Administrator Utility is used to: configure the system; limit access from
remote computers; manage users; and maintain the system with firmware and
software module updates.
Both a Windows GUI Client and a Java Client are provided for IP connection and
login from anywhere on the net. Inclusion of a Java-based client ensures that the
CN-6000 is platform independent, and is able to work with all operating systems.
The CN-6000’s client software allows access to, and control of, the connected
servers. Once an operator successfully connects and logs in, his screen displays
what is running on the remote unit attached to the CN-6000 (a KVM OSD display,
a server’s desktop, or a running program, for example) and he can control it from
his console just as if he were there.
The Log Server records all the events that take place on selected CN-6000 units
for the administrator to analyze.
Your CN-6000 investment is protected by a Firmware Upgrade Utility. You can
stay current with the latest functionality improvements by downloading firmware
update files from our website as they become available, and then using the utility
to quickly and conveniently perform the upgrade.
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