ATEN VP2020 User manual

VP2020 / VP2021
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User Manual

VP2020 / VP2021 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Frequency band(s) in which the radio equipment operates & maximum radio-
frequency power
2412MHz~2472MHz:17.93dBm
5180MHz~5320MHz:15.67dBm
This equipment should be installed and operated with a minimum distance of
20 cm between the radiator and your body.
Dieses Gerät sollte mit einem Mindestabstand von 20 cm zwischen dem Kühler
und Ihrem Körper installiert und betrieben werden.
The device is restricted to indoor use only when operating in the 5150 to 5350
MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR,
HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), CH,
IS, LI, NO, TR.

VP2020 / VP2021 User Manual
iii
You are cautioned that changes or modifications not expressly approved by the
part responsible for compliance could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20 centimeters between the radiator and your
body.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Suggestion
Shielded twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
KCC Statement
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
RoHS
This product is RoHS compliant.

VP2020 / VP2021 User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

VP2020 / VP2021 User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

VP2020 / VP2021 User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
1 VP2020 4K Wireless Presentation Switch / VP2021 4K Wireless
Presentation Switch with Quad View
1 power adapter and power cord
2 WiFi antennas
1 user instructions

VP2020 / VP2021 User Manual
vii
Table of Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Required Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Hardware Setup
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VP2020 / VP2021 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VP2020 / VP2021 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. Local Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Power LED Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Resetting the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Displaying the Room Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
More Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
OSD Tool Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting Screen Captures / Crops . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Screen Capturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cropping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pencil Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Highlighter Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Eraser Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Save As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Whiteboard Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing a Whiteboard Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Background Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

VP2020 / VP2021 User Manual
viii
Pencil Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Highlighter Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Eraser Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Save As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4. Remote Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Default Network and Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Supported Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Operation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Browser Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Joining a Meeting as Participant via Web Console . . . . . . . . . . . . . . . 29
Logging In the Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
The Web Console Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Resolution Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Date & Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Wi-Fi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ethernet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Administration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Update Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Password & Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windows & macOS App Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Joining a Meeting as Participant via App . . . . . . . . . . . . . . . . . . . . . . 47
The App Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Selecting Screen or Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remote View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
More App Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Joining a Meeting as Participant via Quick Join . . . . . . . . . . . . . . . . . 54
Joining a Meeting as Participant via Install-Free Version . . . . . . . . . . 55
iOS Screen Sharing via AirPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
5. Wireless Presentation App
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Operation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing and Configuring the App. . . . . . . . . . . . . . . . . . . . . . . . .59
Android Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Selecting Screen or Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Remote View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
More App Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Appendix

VP2020 / VP2021 User Manual
ix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
VP2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
VP2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

VP2020 / VP2021 User Manual
x
About this Manual
This user manual is provided to help you get the most from the 4K Wireless
Presentation Switch and Remote Pad. It covers all aspects of installation,
configuration, and operation for the VP2020 / VP2021.
Chapter 1, Introduction introduces you to the VP2020 / VP2021. Its purpose,
features, benefits, and installation considerations are described.
Chapter 2, Hardware Setup introduces the panel components of the 4K
Wireless Presentation Switch and the IR Remote Control, and details the steps
to quickly and safely install the VP2020 / VP2021.
Chapter 3, Local Operation provides information on how to locally operate
and access the system settings via the panel pushbuttons and IR remote control.
Chapter 4, Remote Operation provides details on remote management and
control tasks via the system web interface.
Chapter 5, Wireless Presentation App
provides details on remotely
configuring system settings via the ATEN Video Presentation Control App.
Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
The product may be updated, with features and functions added, improved,
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

VP2020 / VP2021 User Manual
xi
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
> Run means to
open the Start menu, and then select Run.
Indicates critical information.

VP2020 / VP2021 User Manual
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1
Chapter 1
Introduction
Overview
As a wireless BYOD solution, the VP2020 / VP2021 is a 4K presentation
switch featuring a Wi-Fi module and multiple access approaches for the
essential connectivity that a successful meeting requires. It enables users to cast
up to 4K content to 1 HDMI-enabled display and 1 VGA-enabled display at the
same time via Wi-Fi from their laptops or mobile devices. Such wireless
connectivity supports all major operating platforms, including Windows and
macOS, through the dedicated ATEN Wireless Presentation Switch App.
Moreover, the VP2020 / VP2021 is compatible with AirPlay
1
and Google
Cast
1
.
The VP2020 / VP2021 contains various features that make it a perfect
collaboration terminal. The VP2020 allows up to 8 attendees to quickly enter a
meeting either wirelessly or via Ethernet connection to the local network; the
VP2021, on the other hand, while enabling up to 8 attendees to join the meeting
remotely, it also enables up to 20 to attend via Ethernet connection. With the
capability of displaying multiple sources simultaneously, content can be
presented in full screen / side-by-side / quad view (VP2021 only) screen
layouts. When auto layout projection is enabled, the layout can be switched
automatically whenever a new signal is detected. The USB-C and USB Type-
A ports feature touch back functionality, delivering seamless operation of a
presentation directly from a connected touchscreen or mouse. Moderation
Mode gives the moderator access to manage and control attendees' connection
status as well as the AV content being displayed. Moreover, the VP2021
supports collaboration tools, such as annotation, whiteboard on screen, and
screen capturing, to take video conferencing and digital learning experiences
to the next level.
Additional highlights include the all-metal enclosure that gives the
presentation switch a sleek look while guaranteeing durability. Connected
devices can be powered using VP2020 / VP2021’s PoE-supported Ethernet
port, ensuring that the device stays online. Integration with audio amplifiers or
mixing systems is made easier thanks to the audio de-embedding functionality.
The VP2020 / VP2021 is a perfect fit for achieving seamless teamwork in any
wireless meeting.

Chapter 1. Introduction
2
Features
A BYOD presentation switch with wireless presentation capability
Supports up to 4K HDMI input to be output to 1 HDMI and 1 VGA
devices simultaneously
Allows native content sharing from users’ laptop screens though the
ATEN Wireless Presentation Switch App
Compatible with AirPlay
1
and Google Cast
1
Multi-view presentation — screen layout is configurable for presentation
in full screen / side-by-side / quad view
2
Auto layout projection — presentation layout can be switched
automatically whenever a new signal is detected
Multiple simultaneous connections:
VP2020 allows for up to 8 attendees to join a meeting
VP2021 allows for up to 8 attendees to join a meeting wirelessly and
up to 20 through Ethernet connection to the local network
Moderation Mode — the moderator can manage and control attendees’
connection status and the AV content being displayed
Multiple collaboration tools
3
— annotation, whiteboard on screen, and
screen capturing
USB touch back — allows for seamless operation of a presentation
directly from a connected touchscreen or mouse
Web GUI for control and configuration of the presentation switch
Supports Power over Ethernet (PoE) to power devices connected to
VP2020 / VP2021
HDMI audio de-embedding — enables easy integration with audio
amplifiers or mixing systems
A perfect collaboration terminal that suits any wireless video conference
and digital learning application
Note: 1. The information contained is the property of ATEN International Co.
LTD or their respective owners. All rights reserved. AirPlay® is a
trademark of Apple Inc., registered in the U.S. and other countries and
regions. Google Cast™ is a trademark of Google LLC. Any other
brand names or marks are used for compatibility description only and
are trademarks or registered trademarks of their respective owners.
2. Presentation in quad view is supported by VP2021 only.
3. These collaboration tools are supported by VP2021 only.

VP2020 / VP2021 User Manual
3
Planning the Installation
Required Equipment
Prepare the following equipment before installing the VP2020 / VP2021.
Up to 2 display devices, one equipped with an HDMI port and the other
equipped with a VGA port
Optional Equipment
Prepare the following equipment as required.
1 active speaker
1 USB mouse
1 Ethernet cable to connect the VP2020 / VP2021 to a PoE-supported
network switch for remote management via the web console, Wifi
coverage, and power supply
Mounting kits:
Rack mount kit

Chapter 1. Introduction
4
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5
Chapter 2
Hardware Setup
Hardware Overview
VP2020 / VP2021 Front View
VP2020 / VP2021 Rear View
1. Please review the safety information regarding the placement of
this device in Safety Instructions, page 67.
2. Do not power on the VP2020 / VP2021 until all the necessary
hardware is connected.
123
4 4
78 9 10
56

Chapter 2. Hardware Setup
6
No. Component Description
1 power pushbutton / LED Used to power on / off the VP2020 / VP2021, or
enable/disable the standby mode. For details, see
Power LED Indication, page 9.
2 USB-C port Connects to a USB mouse or a USB-enabled
touchscreen.
3 USB 3.0 Type-A port Connects to a USB mouse or a USB-enabled
touchscreen.
4 WiFi antenna ports Connects to the supplied WiFi antennas.
5 audio output port Connects to a set of active speakers.
6 HDMI output port Connects to an HDMI-enabled display device.
7 USB 2.0 Type-A port Connects to a USB mouse or a USB-enabled
touchscreen.
8 VGA output port Connects to a VGA display device.
9 Ethernet port
 Connects to a network switch via an Ethernet cable
to allow remote operation via the web console and
to provide WiFi coverage.
 Connects to a PoE-supported network switch via an
Ethernet cable to allow remote operation via the
web console, provide WiFi coverage, and power
supply.
10 power jack Receives a power adapter to supply power to the
VP2020 / VP2021.

VP2020 / VP2021 User Manual
7
Installation
Follow the steps below the safely install sources, displays, and other equipment
to the VP2020 / VP2021.
1. Connect an HDMI-enabled display to the unit’s HDMI output port.
2. Connect a VGA display to the unit’s VGA output port.
3. (Optional) Connect a set of speakers to the unit’s audio output port.
Note: If the VGA output port is used, connect a set of speakers for audio
output.
USB
WiFi WiFiAudio PowerHDMI VGA EthernetUSB
4
1
2
3
7 7
8
5
6
VP2020 / VP2021
(Front)
Power
Adapter
Speakers Monitor
VP2020 / VP2021
(Rear)
Monitor Mouse
WiFi
Antenna
WiFi
Antenna
Mouse
Touchscreen
Touchscreen
or
oror
4
Internet

Chapter 2. Hardware Setup
8
4. (Optional)
To operate the unit via OSD (on-screen display), connect a USB mouse
to the unit’s USB 2.0 Type-A, USB 3.0 Type-A, or USB-C ports.
To use a USB-enabled touchscreen, connect the USB-enabled
touchscreen to the unit’s USB 2.0 Type-A, USB 3.0 Type-A, or USB-C
and HDMI output ports.
5. To allow access to the web interface and to provide WiFi coverage for the
meeting members, connect an Ethernet cable to the unit’s Ethernet port.
Optionally, connect the unit to a PoE-supported network switch for web
interface accessibility, WiFi coverage, and power supply.
6. (Optional) Connect the power adapter to the unit’s power jack.
7. Install the WiFi antennas to the unit’s WiFi antenna ports.
8. Power on the unit by pressing the power pushbutton, and the power LED
lights blue.
9. Download the ATEN Wireless Presentation App to join a meeting, share
contents, switch displays, and configure system settings to the unit.