Atlantic Vertigo 50 Quick start guide

9954 – 1049 NZ
Enamelled steel tank
INDOOR
INSTALLATION ONLY
25 Litre Model
40 Litre Model
65 Litre Model
80 Litre Model
DOCUMENTATION FOR
INSTALLATION AND OPERATION
VERTIGO
electric water heater
Important:
For horizontal installationonly
The Hot & Cold water outlet must
be at the side

2
Model
Max Power
output
/
(W) (Bт)
Voltage
/
(V~) (B)
Water
Connections
Model 30 (25L)
1000
230
½”
p. 2/3
p. 4
p. 5
Model 50 (40L)
2250
230
½”
p. 2/3
p. 4
p. 5
Model 80 (65L)
2250
230
½”
p. 2/3
p. 4
p. 5
Model 100 (80L)
2250
230
½”
p. 2/3
p. 4
p. 5
1
1.1
Ø10 min.

3
1.2
1.3
1.4
1.5
50 cms minimum

(Supplied)
PTR Valve
(850kPa)
Untempered
hot water
(Kitchen,
laundry)
Tempered water
50°C
(Bathrooms)
Cold water
main supply
Non-return and
Isolang Valve
Line
Strainer
Drain lines
Pressure
Liming
Valve
(350-500 kPa)
4
2
7.
Hydraulic connection

5
Warning
This device is not intended for use by persons (including children) with
physical, sensory or mental disability, or by persons lacking experience or
knowledge, unless they have received from a person in charge of their
safety adequate supervision or preliminary instructions on how to use
the device. Care must be at all times to keep children from playing with
the device.
Caution
Heavy item, handle with care
• Install the appliance in a room that is protected from frost. If the
appliance is damaged because the PTR valve safety device has
been blocked, it is not covered by warranty.
•
must be provided.
•
mounted in a suspended ceiling, under a roof or above living area.
Position the appliance where it can be accessed.
Make sure that the wall on which the appliance is
mounted can support the weight of the appliance when filled with
water.
•
•
•
•
This device is intended for use at a maximum altitude of 3000 m.
Ensure that the wall on which the appliance is mounted can
support the weight of the appliance.
When installed in a bathroom do not install in volume V1 or V2

6
Mandatory installation of a safety device in a frost free location (or any
other new device which limits the tank pressure) to 850 kPa according to
the nominal pressure, with a size of 3/4’’ on the input of the water heater,
respecting the local regulations .
Operate regularly the discharge of safety device to prevent scaling and
check that it is not blocked.
To drain the device switch o the power and the supply of cold water, open
the hot water faucets and manipulate the safety valve.
The pipes used must support 1 MPa (10 bar) and 100°C.
Cold Water Inlet
Cold water piping should be provided with a 350 – 500 kPa Pressure
Limiting Valve at the point of cold water connection to the water heater.
In addition to the Pressure Limiting Valve, it is a requirement of AS 3500.4
& NZBC G12 that both a Stop Valve and a Non Return Valve are installed
upstream of the Product.
No parts (stop valve, pressure reducer, etc.) must be placed between the
pressure limiting valve and the cold water inlet of the water heater, apart
from a copper pipe.
Note: Since limited water discharge from Pressure Limiting Valve is normal
in the heating operation, the discharge pipe needs be connected to
external drain.
Hot Water Outlet
Where a maximum hot water delivery temperature is specied by local,
state or federal regulations, a tempering valve shall be installed at the hot
water outlet, as required.
The included specied Pressure & Temperature Relief valve must be
installed as shown in the schematic. The PTR valve should be connected
to a drain point to accommodate discharge as a result of both water
expansion during heating and also pressure uctuations.
The supplied PTR valve must be tted with Teon tape - don’t use paste or hemp.

7
DN15 copper drain lines must be connected to the discharge pipe of the
PTR valve. The copper drain line must fall away from the ESWH and be
installed in a frost- free environment.
The termination point of a drain line must comply with the requirements of
AS/NZS 3500.4
WARNING: The Pressure Temperature Relief valve and drain line must not
be sealed or blocked.
Electric Connection
All electrical work must be carried out by a registered electrician and in
accordance with AS/NZ 3000.
The Atlantic ESWH must be lled with water before connection to a power
supply.
Switch o the power before removing the cover to avoid any risk of injury or
electric shock.
The installation must be equipped, upstream of the appliance, with a
bipolar cut-out device (fuse, breaker switch) respecting local regulations
(30 mA earth-leakage breaker).
Always connect the earth conductor of the cable to the earth ground wire or
connect the earth conductor to the appropriate terminal identied by the
symbol.
Thermal cut-out
All Atlantic ESWH are equipped with a thermal cut-out with manual resetting
which shuts o the power to the water heater if it becomes overheated.
If the circuit breaker keeps tripping,
a) Switch o the power before taking any further action,
b) Remove the cover,
c) Check the electrical connections,

3
FLAT 30
FLAT 50, 80, 100
safety device or the thermostat. Connect the power supply only via the
terminal.
replaced by an authorized agent. Failure to respect this clause invalidates
the warranty.
8

9
SETUP & OPERATION
-NEVER POWER THE WATER HEATER WITHOUT WATER: Models with an electric
heating element will be certainly damaged.
- Fill the tank completely. Before powering up, open the hot water taps, drain the pipes
in order to empty the air.
- Check the tightness of the tubes and of the flange seal under the plastic cover. In case
of leaking tighten moderately. Check the operating of the hydraulic components and of
the safety valve.
- Turn the power on. After 15 to 30 minutes, depending of the capacity of the device, the
water should drip from the drain. This is normal and due to the expansion of water.
Check connection leaks and seal. During heating and according to the water quality, hot
water tanks can make a bubbling noise. This noise is normal and does not indicate any
defect of the unit.
The water heater features a digital screen that allows choosing the running
mode (see. drawing section 4 page 10).
1/ Modeselection knob (Ref. A): Enables to choose the running mode.
2/ Operating modes:
FROST FREE Mode (Ref. B): Automatic regulation at frost-free temperature (7°C), in order
to reduce the electric consumption during the periods of absence of the user.
MANUAL Mode (Ref. C): User selects a hot water temperature up to 70°)).
Warning: this operating mode may increase the electrical consumption of the product.*
SMART Mod (Ref. D): Fully automatic operation of the water heater: after a learning
period, the product will adjust automatically the hot water temperature adapted to the user
consumption. This allows lowering of the electrical consumption.
BOOST Mode (Ref. E): Soft touch button to activate fast heating of the appliance. The BOOST
mode is automatically deactivated when full hot water is available.
Warning: no BOOST on FLAT 30
3/ Shower display (Ref. F):
Display of the quantity of hot water available. When a shower symbol is blinking,
this means that a shower is under production (heating in progress).
4/ Power indicator (Ref. G): This light appears when the water- heater is connected to power supply.
EN

10
TROUBLESHOOTING
When a malfunction occurs, the user interface of the appliance can display an error code.
Fau lt (L E D s tatus)
Meaning R emark
2 successive flashes of one shower sign,
3 sec. of pause, 2 successive flashes ...
2 successive flashes of 2 shower signs,
3 sec. of pause, 2 successive flashes ...
4 successive flashes of one shower sign,
3 sec. of pause, 4 successive flashes ...
Error 3 :
Probe fault
Change probe
Error 3 :
Probe fault
(Differenaon)
Error 9:
Relay or PCB fault Change PCB
4
A
B
C
D
E
F
G

11
Flushing of sediment and draining
To ush or to drain the water heater, power must be turned o and then
turn o the cold water supply to the water heater. The lever on the
pressure and temperature relief valve should be opened but care should
be taken so the lever does not snap back as it could damage the valve
seat. The pressure in the water heater will be released when the lever is
opened. The union at the cold water inlet to the water heater should be
undone and a hose should be attached to the water heater side of the
union. The other end of the hose should go to a drain.
Opening the pressure and temperature relief valve allows air into the
water heater and for the water to drain. Following complete draining of
the water heater, the closest hot water taps may be opened fully and
the pressure and temperature relief valve closed with care. Following
reconnection at the cold water inlet, the cold water stop valve is now
opened fully and the water heater may be lled with cold water and
ushed through to ensure the cylinder contains no sediment and is clean.
Finally the closest hot taps are closed and power may be turned on again
to the completely lled water heater.
In the event of an anomaly - the heater does not heat or steam is released
from the Pressure Temperature Relief valve - switch o the electric power
supply and contact your reseller.
Domestic maintenance
Water heaters do not require much domestic maintenance by the user.
Operate the Pressure Temperature Relief valve once a month to eliminate
any residue of scaling and check that it is not blocked. Open and close the
PTR valve slowly to avoid damage to the seal.
DANGER: Failure to operate the Pressure Temperature Relief valve at least
once every six months may mask a problem with the water heater.
Continuous leakage of water from the Pressure Temperature Relief valve
may indicate a problem with the water heater.
It is not unusual for the Pressure Temperature Relief valve to allow a small
quantity of water to escape during the heating cycle and this must be left
open to the atmosphere.

12
Installation
In accordance with AS/NZS 60335.2.21 the water heaters must be xed
to the ground using the attachment provided and in compliance with
the New Zealand Building Code Clause G12, Seismic restraint of storage
water heaters.
Installation must also comply to AS/NZS 3500.4.2 and all local codes.
The clearance required needs to be adequate for service/replacement
of cold water inlet piping devices, PTR valve and tempering valves
(where tted), elements and thermostats. This may be facilitated by
correct orientation of the cover positions when installing. There are no
operational clearance limitations to surrounding structure. PTR valve
removal requires approximately 150 mm for withdrawal.
Combustible Material
It is recommended to not place combustible material on or adjacent to the
water heater.
Hydraulic Connection
Before making the hydraulic connection, it is essential to clean the feed
pipes thoroughly to avoid the risk of metal or other particles entering the
tank or the water heater.
Cold water piping should be provided with a 350 – 500 kPa Pressure
Limiting Valve at the point of cold water connection to the water heater.
In addition to the Pressure Limiting Valve, it is a requirement of AS
3500.4 & NZBC G12 that both a Stop Valve and a Non Return Valve are
installed upstream of the Product.

13
No parts (stop valve, pressure reducer, etc.) must be placed between the
pressure limiting valve and the cold water inlet of the water heater, apart
from a copper pipe.
Note: since limited water discharge from pressure limiting valve is normal in
the heating operation, the discharge pipe needs be connected to external
drain.
Commissioning
Never switch the water heater on without it being lled with water.
Before switching on, open the hot water taps, bleed the pipes until no air is
present and ll the appliance.
Check that the pipes and the door seal under the cover are not leaking. If
there are any leaks tighten gently. Check that the water safety devices
are working and ll the appliance. Switch on the appliance. After 5 to
20 minutes according to the capacity of the appliance, water should
start dripping from the drain outlet. This is normal and results from the
expansion of the water.
Check that joints and seals are watertight. In the course of heating up,
shielded water heaters may make a boiling noise; this is normal and
does not indicate any fault with the appliance.

14
User Maintenance
Operates once a month the PTR valve to prevent scaling and verify that it is
not blocked. If this is not done, damage may be caused and the guarantee
invalidated.
Maintenance by a qualied person
Remove the scale sludge. Do not scrape or chip at lime scale deposited on the
casing because this may damage the lining
Change the magnesium anode every 2 years or when its diameter is less than
10 mm. Changing the heating element or the anode requires the water
heater to be drained and the seal changed.
Draining the tank
Turn o the power and the supply of cold water, open the hot water faucets
and manipulate the safety valve before performing these operations. Ret
the heating element and tighten the screws gently (opposite screws in
sequence), check for leaks the next day and tighten if required.
If the supply cord is damaged, it must be replaced by a special cord or assembly
available from the manufacturer or approved service agent.
Replaceable parts
Replaceable parts are the thermostat, seals, heating element, boiler shell,
indicator light, magnesium anode and connection cable. The guarantee
requires genuine manufacturer’s parts to be used.

15
Warranty Conditions
The following faults are excluded from this warranty:
1) The Atlantic ESWH must be installed to plumbing and electrical
services that meet all relevant statutory and local requirements of
the region in which the system is installed. Relevant clauses of AS/
NZS 3500 Plumbing & Drainage Code; and NZ G12 New Zealand
Building Code – must be complied with by the Installer.
2) The Atlantic ESWH requires a single phase 16 amp supply requiring
a licensed electrician for connecting. A licensed plumber must
connect cold water and hot water supplies in accordance with this
manual. The installers must comply with good practice, applicable
installation standards and Atlantic Australasia’s technical instruc-
tions included in this Manual.
3) The ESWH must be regularly operated and maintained in accord-
ance with the service & maintenance in accordance with this manu-
al. Supporting evidence by a service agents report or receipt invoice
detailing maintenance history would be required with any claims
under this warranty. Should this ESWH be installed in a regional
location where regular ushing is required due to sediment build-
up, then a drain cock or tee for ushing must be tted at the time
of installation. If in doubt consult your Installation contractor.
4) The cylinder is warranted to be defect free for a period of 5 years in
domestic installations, and 2 years in commercial installations. Elec-
tric elements and component parts are warranted for a period of 2
year in domestic installations and commercial installations. There
is a 2 year warranty on tank labour in domestic installations and 1
year in commercial installations. All parts and labour are covered
for 1 year.
5) Our warranty takes eect from the date of purchase (according to
invoice), and where there is no documentary evidence, the date
used will be that of manufacture as shown on the water heater
information plate, plus six months. The warranty on the replace-
ment part or water heater (under warranty) ends at the same time

16
as the part or water heater is replaced. Internet registration must
be completed for warranty protection.
6) This warranty takes the form of repair or determined by Atlan-
tic Australasia Pty Ltd in the form of exchange or supply, free of
charge, excluding all labour and transport replacement charges.
7) These Warranty Conditions do not exclude any of the benets due
to the purchaser that may be conferred by Trade Practices and
Consumer Law and associated articles in the country of installation.
PLEASE NOTE: If a Service call is requested and it is found that the defect
is not a Warranted fault, the purchaser may be charged for associated
Warranty/Service call out costs even during the Warranty period.
Faulty maintenance voiding warranty
•Abnormal scaling of heating elements or safety unit PTR valve.
•No maintenance of safety unit PTR valve leading to excess pressure.
• Modication of equipment without notifying the manufacturer.
•Use of spare parts not recommended by manufacturer.
Warranty Exclusions
The following warranty exclusions may cause the Atlantic ESWH warranty
to become void. This may also incur a service charge and cost for parts
should they be necessary.
1) Any physical damage caused by impacts or falls when the ESWH is
handled after leaving the factory.
2) Where service is required to reconnect the ESWH operation due
to problems related with abnormal water supply (i.e. high water
pressure above 1,000 kPa before, at system pressure relief), faulty
plumbing supply or downstream connection and/or electrical wir-
ing or major variations in electrical energy supply.
3) Where an 500 kPa pressure limiting valve as shown in the water
circuit diagrams, has not been tted during installation.
4) Where the ESWH fails due to misuse, accidental damage, acts of
God, incorrect installation including being located in premises

17
aected by frost or bad weather (humid, harsh or badly ventilated
atmospheres) or unlicensed service repair work.
5) Any damage resulting from power surge from supply such as acci-
dental high voltage injection or lightning strike.
6) Damage resulting from non-detectable problems due to the inac-
cessible location of the device, and that could have been avoided
by immediately repairing the device if properly located.
7) Claims for damage to walls, foundations (outside), oor coverings &
furnishings (inside), roofs or other losses, directly or indirectly due
to leakage from the Atlantic ESWH.
8) Where the Atlantic ESWH has been powered up before it has been
lled (heating when dry).
9) Where the Atlantic ESWH has suered external corrosion due to
non-watertight piping connections.
10) If the system is either sold and/or repaired or altered by any third
party without the consent of Atlantic Australasia Pty Ltd.
11) Does not cover fair wear & tear, particularly from adverse condi-
tions, for example: corrosion and associated levels of condensation
in the proximity of the HWS.
12) Exclusions due to Water Composition
Water composition varies widely in New Zealand. It is important that the
composition of water is not excessively high in salt which may result in an
aggressive attack of calcium carbonate (also known as water hardness).
Atlantics warranty is therefore excluded where the water composition is
outside these values:
Total dissolved solids >1000 mg/litre or p.p.m.
Electrical Conductivity < 500 and > 800 uS/cm.
Total hardness <150 mg/litre or p.p.m.
Chloride >250 mg/litre or p.p.m.
Sulphate >250 mg/litre or p.p.m.
Magnesium >10 mg/litre or p.p.m.
Sodium >150 mg/litre or p.p.m.
pH < 6.5 and > 8.5
Water from springs, bores and dams is also excluded from meeting
Warranty conditions because of the rapidly variable composition of these
waters due to groundwater salinity and aggressive mineralisation. Water
MUST be from a supplied, reticulated source or from rainwater to ensure
Warranty compliance.

18
Warranty
Water Heater Tank – Domestic 5 years
Water Heater Tank – Commercial 2 years
Warranty conditions apply:
Tank labour – Domestic 2 Years
Tank labour – Commercial 1 Year
Element 2 Years
All Parts and Labour 1 Year

FOR INFORMATION, REPAIRS AND SERVICE
NEW ZEALAND: 0800 422 000
For Warranty Registration
Register Online: www.atlantic.nz
email: [email protected]