Autel Maxi US AC W12-H User manual

Web: www.autelenergy.com
Thank you for purchasing this Autel MaxiCharger AC Wallbox Home. Our equipment is manufactured to a high standard and
— when used according to these instructions and properly maintained — will provide years of trouble-free performance.
• This equipment should only be installed by a licensed
electrician in accordance with all local codes and ordi-
nances.
• This equipment must be grounded through a permanent
wiring system or an equipment-grounding conductor.
• Do not install or use this equipment near flammable,
explosive, harsh, or combustible materials, chemicals or
vapors.
• Children should be supervised when around this equip-
ment.
• Do not insert fingers or foreign objects into the electric
vehicle connector.
• Do not use the equipment if the flexible power cord or EV
cable is frayed, broken or otherwise damaged, or fails to
operate.
• Do not use the equipment if the enclosure or the EV
connector is frayed, broken or otherwise damaged, or
fails to operate.
• Use 90 °C wire copper conductors only.
• Do not operate the equipment outside its operating tem-
perature range of -40 to 131 °F (-40 to 55 °C).
• Incorrect installation and testing of the equipment could
potentially damage the vehicle's battery, components,
and/or the equipment itself.
• Handle the equipment with care during transportation.
Do not subject it to strong force or impact or pull, twist,
tangle, drag or step on the equipment, to prevent
damage to it or any components.
IMPORTANT: Before operating or maintaining this equipment, please read these instructions carefully,
paying extra attention to the safety warnings and precautions. Failure to use this product properly may cause
damage and/or personal injury and will void the product warranty.
WARNING
1. LED Indicators (from left to right)
MaxiCharger AC Wallbox Home
Product Overview
• Power LED
• Internet Connection LED
• Charging LED
• Bluetooth Connection LED
①
③
④
②
1
MaxiCharger AC Wallbox Home
(Separate Holster)
Maxi US AC W12-H
2. RFID LED
3. EV Charging Cable
4. Bottom AC Inlet Hole
Installation Guide

⑨
⑦
⑤
⑥
⑧
5. Bottom Ethernet Cable Port
6. Mounting Screws
7. Rear AC Inlet Hole
8. Rear Ethernet Cable Port
9. Product Label
2
10. RJ45 Port
11. RS485 Port — connects the RS485 cables
12. Current Selector — adjusts the current for the charger
10
11
12

• Install your charger on a flat and vertical surface capable of supporting its weight (e.g., a finished wall or pedestal). The
maximum weight of a MaxiCharger AC Wallbox Home is approximately 6.7 kg (14.8 lbs.).
• Install the charger in a location that allows the charging cable to remain within its bending tolerance.
• Position the charger in a location where it is not vulnerable to being damaged.1. Determine the desired charging amperage and if the desired circuit rating requires a hardwired circuit. Choose based on
the electrical capacity in the panel, the desired speed of charging, and whether the user prefers a NEMA plug-in or hard-
wired installation.
Getting Started
Preparing for Installation
Location
Positioning
LED Indicators
• Flashing Green: The charger is connected to a mobile device via Bluetooth.
• Flashing Blue: The charger is connected to the accessory VCI (Vehicle Communication
Interface) via Bluetooth. (VCI sold separately.)
• Flashing Cyan: The charger is connected to a mobile device and a VCI device
simultaneously via Bluetooth. (VCI sold separately.)
• Not Illuminated: The charger is not connected via Bluetooth.
• Illuminated: The RFID function is enabled. You can use the RFID card to start and stop
charging.
• Not Illuminated: The RFID function is disabled.
LED
Power LED
Internet
Connection LED
Charging
LED
Bluetooth
Connection LED
RFID LED
Description
• Solid Green: The charger is on.
• Not Illuminated: The charger is off.
• Flashing Yellow: Data transmission has started and/or firmware is upgrading.
• Solid Yellow: Firmware upgrade has failed.
• Solid Blue: Data transmission has failed; will illuminate in five seconds.
• Solid Blue: An EV is connected.
• Flashing Blue: An EV is charging as scheduled.
• Flashing Cyan: The charger is reserved for charging.
• Flashing Green: An EV is charging.
• Solid Green: A charging session has ended.
• Not Illuminated: The charger is not connected.
• Solid Orange: A recoverable error has occurred.
• Solid Red: An irrecoverable error has occurred. (Please contact support.)
• Solid Green: The charger is connected to the backend of the charging management system.
• Not Illuminated: The charger is not connected to the backend of the charging management
system.
Circuit Rating
50 A
40 A
40 A
32 A
Up to 38 miles/61 km
Up to 30 miles/48 km
yes
yes
yes
yes
Max Load Estimated Range per Hour NEMA Plug-in Hardwire
3

The MaxiCharger AC Wallbox Home can also be wired for higher amperages. Consult all applicable codes for breaker and
wire sizing requirements. The field-wiring terminal is rated to 105 ˚C and accepts a maximum of 16 mm² (6 AWG) wire.
2. For NEMA plug-in installation, determine the purchased plug type, either a NEMA 6-50 or 14-50 plug.
4. The recommended installation height is between 51 and 67 inches (1300 and 1700 mm). For NEMA plug-in installation,
the NEMA outlet should be located at least 18 inches (460 mm) from the ground adjacent to the position where the char-
ger will be mounted.
3. Ensure the electrical panel supports a 240 V dedicated circuit with a new, dedicated, and non-GFCI two-pole circuit breaker,
in accordance with local codes and ordinances.
IMPORTANT: A NEMA plug-in installation is only allowed with a 50 amp circuit.
Circuit Rating
80 A
70 A
50 A
50 A
Up to 45 miles/72 km
Up to 45 miles/72 km
no
no
yes
yes
Max Load Estimated Range per Hour NEMA Plug-in Hardwire
NEMA Plug-in Version
Charger Height
43"–59"
(1100–1500 mm)
11.8"
(300 mm)
Cable length
Outlet Height
51"–67"
(1300–1700 mm)
Recommended
Recommended
Hardwire Version
4

IMPORTANT: Switch off all electrical power prior to installation.
Installing the Charger
2. Attach the wall dock to the mounting location by screwing
two M6 x 50 screws (B) into the lower mounting holes.
Tighten the screws using the screwdriver type PH2.
1. Find the wall stud nearest to the NEMA outlet using a wall stud finder.
Draw a vertical line of approximately 20" (50 cm) in line with the wall stud.
2. Plug the NEMA cable into the outlet, and position the charger centered
on the vertical line. Ensure that the NEMA cable has a slight curve and is
not stretched.
3. Mark a horizontal line at the bottom of the charger.
4. Unplug the charger.
3
1. Drill two 5/16" holes and insert two 5/16" diameter wall
plugs into the lower mounting holes.
DANGER: Risk of shock. Turn off the power to the outlet at the
circuit breaker until the installation is completed.
To find the ideal mounting height of the charger:
1
5
Place the wall dock with the bottom edge aligned with the horizontal line
and the center holes aligned with the vertical line. Mark the two lower
mounting holes (A) and remove the wall dock.
2
Wall
A
A
Wall
B
B
B
NEMA Plug-in Installation

C
C
Attach the charger to the wall dock by inserting the mount-
ing screws (D) on the back of the charger into the two
upper mounting holes (C). Slide the charger downwards.
4
D
D
Screw the M5 x 12 screw (E) into the hole at the bottom of
the charger and tighten the screw to secure the charger
using the screwdriver type T25.
5
E
6
Hardwired Installation
The MaxiCharger AC Wallbox Home supports both rear entry and bottom entry wiring. Choose the most appropriate wiring
entry for your charger based on the placement of the wiring.
IMPORTANT:
1. Both the rear entry and bottom entry locations are on the left side of the charger. Ensure that you mount your charger in a
location where the power supply wiring can be easily accessed on the left side.
2. The rear entry wiring and rear entry Ethernet cable connection should be completed prior to mounting the charger to the
wall dock.

1. Find the wall stud nearest to and on the right side of the power supply
wiring using a wall stud finder.
2. Draw a vertical line of approximately 20" (50 cm) in line with the wall stud
at the approximate height of your mounting.
2. Attach the wall dock to the mounting location by screwing
two M6 x 50 screws (B) into the lower mounting holes.
Tighten the screws using the screwdriver type PH2.
1. Drill two 5/16" holes and insert two 5/16" diameter wall
plugs into the lower mounting holes.
1
2
Remove the covers from the charger by removing the
screws using the screwdriver type T10.
Mounting the Wall Dock
7
Place the wall dock with the center holes aligned with the vertical line.
Mark the two lower mounting holes (A) and remove the wall dock.
Wall
B
B
B
Wall
A
A
Preparing for Installation
Placement

Rear Entry:
IMPORTANT:
• Use copper conductors only with the wire size of 6 AWG (16 mm²).• Ensure that the screws for the terminal blocks are properly tightened.
• Ensure that there is no copper wire or debris left inside of the charger before switching on the electrical power to
the charger.
1. Remove the rear entry power conduit plug from the charger and replace it with the 3/4” conduit fitting (F).
2. Insert the AC input cable into the conduit fitting and attach the conduit fitting to the charger.
3. Screw the nut into the conduit fitting.
1
8
Nut
Removing the NEMA Cable (Optional)
Power Supply Wiring
In case you need to replace the NEMA cable with a
Hardwire, remove the NEMA cable by unscrewing
the terminal screws per the diagram. Then loosen
the cable gland and pull down the NEMA cable.
F

Bottom Entry:
Insert the AC input cable into the inlet hole (H).
2
1. Strip the wires to 1/2"(12 mm).2. Connect the wires (L1, L2, and Ground) per the diagram
and tighten each connector screw to 2 N·m (17.7 in·lbs).
3. Reinstall the covers and tighten the screws.
Refer to Step 4 and Step 5 in NEMA Plug-in Installation to finish mounting the charger.
L1 L2/N
Hot wires
Black + Red
Ground
Green or Bare wire
NOTE: The conduit fitting is not included.
4. Remove the lower-left cable gland and install the
bottom entry power conduit plug (G) to the charger.
H
9
G

The MaxiCharger AC Wallbox Home allows you to manually set a lower maximum current using a current selector when installing
your charger on a circuit rated lower than the maximum rating for your charger.
1. Remove the covers and locate the current selector.
2. Use a flathead screwdriver to set the rotary switch to the
appropriate position per the diagram below.
3. When the current of your charger is set lower than the
maximum rating, choose the correct current value from the
Amperage Label and affix it over the existing label on the charger.
Position
1
0
2
3
4
5
6
7
8
9
Not in Use
16
24
32
40
48
50
Not in Use
Not in Use
Not in Use
N/A
20
30
40
50
60
70
N/A
N/A
N/A
Amperage Circuit Breaker Rating
Adjusting the Rated Current
0
3
4
2
1
5
6
7
8
9
CAUTION: To reduce the risk of fire, only connect your charger to a circuit with a branch circuit over-current pro-
tection of 125% of the selected maximum amperage setting of the device in accordance with ANSI/NFPA 70
(US) C22.2 NO 280 13 (Canada).
Current Selector
NOTE: When the rotary switch is at 0, 7, 8 or 9, the
corresponding amperage will still be 16, 50, 50, and 50,
respectively.
10

Installing the Holster
NOTE: Place the holster on a location where no tension is applied to the charging cable.
1. Place the wall dock on the wall and level it using a spirit level.
2. Mark the three mounting holes (I) with a pencil and drill
three 5/16" holes.
3. Insert three 5/16" diameter wall plugs (J) into the holes.
4. Attach the wall dock to the mounting location by screwing
three M6 x 50 screws (K) into the holes. Tighten the screws
using the screwdriver type PH2.
1. Align the three connecting points (M) of the holster with the
installation slots (L). Make sure they are connected securely.
2. Screw the M5 x 12 screw (N) into the hole at the bottom of
the holster and tighten the screw to secure the holster using the
screwdriver type T25.
J
K
I
Wall
L
M
N
Wall
Drape the charging cable over the top of the charger
or holster and dock your EV connector in it.
11
1
2
3

Using the Autel Charge App
1. Find your 8-digit PIN code on the right.
2. Scan the QR code below to download the Autel Charge app
from the Google Play or App Store.
3. Open the Autel Charge app and select a desired function to start.
12
FCC regulatory conformance：This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this
equipment. Such modifications could void the user’s authority to operate the equipment.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter.
RF Exposure

NOTE: The illustrations in this Installation Guide are for reference only. The appearance of the actual product may differ.
IC regulatory conformance
RF Exposure
This device complies with CAN ICES-003 (B)/NMB-003(B).
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Develop-
ment Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme à la norme CAN ICES-003 (B)/NMB-003 (B).
Cet appareil contient des émetteurs / récepteurs exempt (s) de licence qui sont conformes aux RSS exemptes de licence
d'Innovation, Sciences et Développement économique Canada. Son fonctionnement est soumis aux deux conditions
suivantes:
(1) Cet appareil ne doit pas provoquer d'interférences.
(2) Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement
indésirable de l'appareil.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d’ exposition aux rayonnements de la IC établies pour unenvironnement non
contrôé. Cet équipement doit être installé et fonctionner à au moins 20cm de distance d’un radiateur ou de votre corps.