Autel MaxiCOM MK808 User manual

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Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck®are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any
economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying
extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
[email protected]
For technical assistance in all other markets, please contact your local selling agent.

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Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as well
as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Read, understand, and follow all safety
messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.

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SAFETY WARNINGS
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributorcap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostics procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.

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CONTENTS
USING THIS MANUAL ...................................................................................................1
CONVENTIONS .....................................................................................................1
Bold Text ......................................................................................................1
Notes and Important Messages....................................................................1
Hyperlink.......................................................................................................1
Illustrations ...................................................................................................1
GENERAL INTRODUCTION ..........................................................................................2
MAXICOM MK808 TABLET...................................................................................2
Function Description.....................................................................................2
Power Sources.............................................................................................4
Technical Specifications...............................................................................5
ACCESSORY KIT...................................................................................................6
Main Cable ...................................................................................................6
Other Accessories ........................................................................................7
GETTING STARTED......................................................................................................8
POWERING UP.....................................................................................................8
Application Buttons.......................................................................................8
Locator and Navigation Buttons..................................................................10
System Status Icons...................................................................................11
POWERING DOWN..............................................................................................11
Reboot System...........................................................................................11
DIAGNOSTICS.............................................................................................................12
GETTING STARTED .............................................................................................12
Vehicle Menu Layout..................................................................................12
Top Toolbar Buttons...................................................................................13
VEHICLE IDENTIFICATION.....................................................................................14
Auto VIN Scan............................................................................................14
Manual VIN Input........................................................................................16
Automatic Selection....................................................................................16
Manual Selection........................................................................................17
NAVIGATION.......................................................................................................17
Diagnostics Screen Layout.........................................................................17
Screen Messages.......................................................................................19

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Making Selections ......................................................................................20
DIAGNOSIS ........................................................................................................21
Auto Scan...................................................................................................21
Control Unit.................................................................................................23
GENERIC OBDII OPERATIONS.............................................................................32
General Procedure .....................................................................................32
Function Descriptions.................................................................................34
EXITING DIAGNOSTICS ........................................................................................36
SERVICE OPERATIONS..............................................................................................37
OIL RESET SERVICE ...........................................................................................37
ELECTRONIC PARKING BRAKE (EPB) SERVICE......................................................40
EPB Safety.................................................................................................40
EMF Start-up..............................................................................................41
BMS ................................................................................................................43
Register Battery Replacement....................................................................43
STEERING ANGLE SENSOR (SAS) SERVICE..........................................................47
Steering Angle Sensor Calibration..............................................................48
DPF SERVICE....................................................................................................50
Diesel Particulate Filter: Replacement........................................................51
Diesel Particulate Filter: Request Regeneration.........................................53
TIRE PRESSURE MONITOR SYSTEM (TPMS) SERVICE ...........................................54
IMMOSERVICE.................................................................................................56
SHOP MANAGER ........................................................................................................58
VEHICLE HISTORY ..............................................................................................59
Historical Test Record ................................................................................59
WORKSHOP INFORMATION...................................................................................61
CUSTOMER MANAGER ........................................................................................61
DATA MANAGER.........................................................................................................63
OPERATIONS .....................................................................................................63
Image..........................................................................................................63
Report.........................................................................................................65
PDF ............................................................................................................66
Review Data...............................................................................................66
Apps Uninstall.............................................................................................67
Vehicle Management..................................................................................68

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Data Logging..............................................................................................68
SETTINGS....................................................................................................................69
UNIT .................................................................................................................69
LANGUAGE ........................................................................................................70
PRINTING SETTINGS ...........................................................................................70
REPORT SETTINGS.............................................................................................71
MULTITASK........................................................................................................71
FIRMWARE UPGRADE..........................................................................................71
AUTO UPDATE ...................................................................................................72
CAR ORDER ......................................................................................................72
SYSTEM SETTINGS .............................................................................................72
ABOUT ..............................................................................................................73
UPDATE.......................................................................................................................74
SUPPORT ....................................................................................................................76
PRODUCT REGISTRATION....................................................................................76
SUPPORT SCREEN LAYOUT .................................................................................77
MY ACCOUNT ....................................................................................................77
Personal Info ..............................................................................................77
Update Info.................................................................................................78
Service Info.................................................................................................78
COMMUNITIES....................................................................................................78
DATA LOGGING ..................................................................................................79
User Profile.................................................................................................79
TRAINING ..........................................................................................................79
FAQ.................................................................................................................80
ACADEMY....................................................................................................................81
REMOTE DESK............................................................................................................82
MAXIFIX .......................................................................................................................83
NAVIGATION.......................................................................................................83
The Header.................................................................................................84
Select Vehicle Button..................................................................................84
Terminology................................................................................................84
OPERATIONS .....................................................................................................85
Home..........................................................................................................86

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Search Fix ..................................................................................................86
Ask..............................................................................................................86
My MaxiFix .................................................................................................87
My Messages .............................................................................................88
Support.......................................................................................................89
QUICK LINK .................................................................................................................91
FUNCTION VIEWER....................................................................................................92
DIGITAL INSPECTION.................................................................................................94
ADDITIONAL ACCESSORIES..................................................................................94
Inspection Camera .....................................................................................95
IMAGER HEAD ACCESSORIES...............................................................................95
ACCESSORY ASSEMBLY......................................................................................96
TECHNICAL SPECIFICATIONS................................................................................97
OPERATIONS .....................................................................................................98
MAINTENANCE AND SERVICE ................................................................................100
MAINTENANCE INSTRUCTIONS............................................................................100
TROUBLESHOOTING CHECKLIST.........................................................................101
ABOUT BATTERY USAGE ...................................................................................102
SERVICE PROCEDURES.....................................................................................103
Technical Support.....................................................................................103
Repair Service..........................................................................................104
Other Services..........................................................................................104
COMPLIANCE INFORMATION..................................................................................105
FCCCOMPLIANCE ...........................................................................................105
SAR...............................................................................................................106
RFWARNING STATEMENT ................................................................................106
ROHS COMPLIANCE.........................................................................................106
CE COMPLIANCE.........................................................................................................106
WARRANTY...............................................................................................................107

1
Using this Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
Conventions
The following conventions are used.
Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the
tablet or vehicle.
Hyperlink
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink and blue underlined text indicates a website link or an email address link.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may varyfor each
vehicle being tested. Observe the menu titles and on-screen instructions to make correct
option selection.

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General Introduction
When it comes to ultra-portability, MaxiCOM MK808 is your perfect companion. Installed
with a fast quad-core processor, MK808 offers maximum convenience and swift
diagnosis. The intuitive user screen makes using the device effortless through a 7-inch
LCD touchscreen that displays at 1024 x 600 quality. Together with the ability to quickly
read and clear DTCs for all available modules of the majority of the makes and models
on the market, MK808 provides you with superior special functions, including Oil Reset,
EPB (Electronic Parking Brake), SAS (Steering Angle Sensor), BMS (Battery
Management System), DPF (Diesel Particulate Filter), IMMO, and TPMS (Tire Pressure
Monitoring System).
This manual describes the construction and operation of the device and how it works to
deliver diagnostics solutions.
MaxiCOM MK808 Tablet
Function Description
Figure 2-1 MaxiCOM MK808, Front View
1. 7.0”LCD Capacitive Touchscreen
2. Ambient Light Sensor —detects ambient brightness.
3. Power LED —indicates battery level & charging or system status.
4. Vehicle Communication LED —flashes green when the tablet is
communicating/linking with the vehicle’s system.
The power LED displays green, yellow or red depending on power level and operating
state.
A. Green
Illuminates green when the tablet is charging and the batterylevel is above 90%.

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Illuminates green when the tablet is powered on and the battery level is above
15%.
B. Yellow
Illuminates yellow when the tablet is charging and the battery level is below 90%.
C. Red
Illuminates red when the tablet is powered on and the battery level is below 15%.
Figure 2-2 MaxiCOM MK808, Back View
5. Collapsible Stand —extends from the back to allow hands-free viewing of the tablet.
6. Heat Sink
7. Built-in Battery
Figure 2-3 MaxiCOM MK808, Top View
8. Mini USB OTG Port
9. Micro SD Card Slot —holds the micro SD card.
10. DB15-Pin Port —connects the main cable.
11. USB Port
12. Lock/Power Button —long press button to turn tablet off and on. Quick press button
to lock screen.

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Power Sources
The tablet can receive power from any of the following sources:
Internal Battery Pack
Vehicle Power
External Power Supply
Internal Battery Pack
The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 4.5 hours of continuous operation.
Vehicle Power
When the tablet is connected to the test vehicle via the main cable, the tablet
automatically receives power from the vehicle.
External Power Supply
The tablet can be powered from a wall socket using the mini USB cable and USB external
power adapter. The external power supply also charges the internal battery pack.

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Technical Specifications
Table 2-1 Specifications
Item
Description
Recommended Use
Indoor
Operating System
AndroidTM 4.4.4
Processor
Cortex-A9 processor (1.5 GHz)
Memory
64 GB
Display
7-inch LCD capacitive touchscreen with
1024x600 resolution
Connectivity
Mini USB 2.0
USB 2.0
Wi-Fi
Micro SD card (supports up to 32 GB)
Sensors
Ambient light sensor for brightness auto adjust
Audio Input/Output
Input: N/A
Output: Beep
Power and Battery
3.7 V/5000 mAh lithium-polymer battery
Charges via 5 V DC power supply
Tested Battery Life
Around 4.5 hours of continuous use
Battery Charging Input
5 V/1.5 A
Power Consumption
500 mA (LCD on with default brightness, Wi-Fi
on) @3.7 V
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Operating Humidity
5 to 95 % non-condensing
Dimensions (W x H x D)
237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5 mm
(1.4”)
Net Weight
788 g (2.42 lbs.)

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Item
Description
Supported Automotive
Protocols
ISO9141-2, ISO14230-2,ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850
PWM, ISO11898 (Highspeed, Middlespeed,
Lowspeed and Singlewire CAN,fault-tolerant
CAN), SAE J2610,GM UART,UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0, TP1.6
Accessory Kit
Main Cable
The Main Cable connects the tablet to the vehicle’s data link connector (DLC).
Figure 2-4 Main Cable

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Other Accessories
Table 2-2 Other Accessories
Mini USB Cable
Connects the tablet to the PC or DC external power
adapter.
USB External Power Adapter
Together with the mini USB cable, connects the tablet
to the external DC power port for power supply.
Quick Guide
Device connection and diagnostics software update
instructions.

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Getting Started
Ensure the tablet is sufficiently charged or is connected to the external power supply (see
Power Sources).
NOTE
The images and illustrations depicted in this manual may differ from the actual ones.
Powering Up
Press the Lock/Power button on the top right side of the tablet to power the unit on. The
system boots up, and displays the lock screen. Slide the Lock icon to the left to access
the MaxiCOM Job Menu or slide to the right to unlock.
Figure 3-1 Sample MaxiCOM MK808 Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
The tablet screen is locked by default upon startup. It is recommended to lock the
screen when not in use to protect the information in the system and conserve the power.
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu driven, which allows you to quickly locate the test
procedure, or data that you need, through a series of choices and questions. Detailed
descriptions of the menu structures are found in the chapters for each application.
Application Buttons
The tablet below briefly describes each of the applications in the MaxiCOM system.

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Table 3-1 Application Buttons
Button
Name
Description
Diagnostics
Accesses diagnostics functions menu. See
Diagnostics.
Service
Accesses special functions menu. See
Service Operations.
Shop
Manager
Edits and saves workshop information and
customer data, as well as reviewing test vehicle
history records. See Shop Manager.
Data
Manager
Accesses the organization system for saved
data files. See Data Manager.
Settings
Accesses MaxiCOM system settings menu and
general tablet menu. See Settings.
Update
Checks for the latest update available for the
MaxiCOM system, and performs updates. See
Update.
Support
Launches the Support platform which
synchronizes Autel’s on-line service base
station with the MaxiCOM tablet. See
Support.
Academy
Accesses technical tutorials and training
articles about the device usage and vehicle
diagnostics techniques. See Academy.
Remote
Desk
Configures the unit to receive remote support
using the TeamViewer application program.
SeeRemote Desk.
MaxiFix
Launches the MaxiFix platform which provides
the most compatible and abundant repair
techniques and diagnostics database. See
MaxiFix.
Quick Link
Provides associated website bookmarks to
allow quick access to product update, service,
support and other information. See Quick Link.

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Button
Name
Description
Function
Viewer
Provides quick search for the supported
functions and vehicles of Autel diagnostics
tools . See Function Viewer .
Digital
Inspection
Configures the unit to operate as a video scope
device by connecting to an Imager head cable
for close vehicle inspections. See Digital
Inspection.
Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below: Table 3-2 Locator and Navigation Buttons
Button
Name
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
Android
Home
Returns to Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently in
use. Tap an app icon to launch. To remove an
app, swipe it to the top or bottom.
Chrome
Launches the Android built-in browser.
Screenshot
Takes a screenshot when you want to save the
displayed information.
MaxiCOM
Home
Returns to MaxiCOM Job Menu.
Diagnostic
Shortcut
Returns to the Diagnostic screen.
Service
Shortcut
Returns to the Service screen.

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System Status Icons
Tap on the bottom right corner to display Shortcuts Panel to set system settings of the
tablet. Each icons function is described in the table below:
NOTE
The shortcuts buttons will be highlighted when enabled and dimmed when disabled.
Table 3-3 Shortcuts Panel Buttons
Button
Name
Description
Calculator
Launches calculator when pressed.
Clock
Launches clock when pressed.
Wi-Fi
Enables/disables Wi-Fi when pressed.
Airplane Mode
Enables/disables Airplane Mode when
pressed.
System Settings
Launches the Android System Settings
screen when pressed.
Powering Down
All vehicle communications must be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating may lead to ECM
problems on some vehicles. Please exit the Diagnostics application before shutting off
the tablet.
To power down the tablet
1. Long press the Lock/Power Button.
2. Tap Power off option.
3. Tap OK, the tablet will turn off in a few seconds.
Reboot System
In case of system crash, long press the Lock/Power button and tap Reboot option to
restart the system.

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Diagnostics
The Diagnostics application can access the electronic control unit (ECU) of various
vehicle control systems, such as engine, transmission, antilock brake system (ABS),
airbag system (SRS) and more.
Getting Started
The Diagnostics operations require connecting the MaxiCOM MK808 to the test vehicle’s
DLC using the main cable.
Vehicle Menu Layout
When the tablet is properly connected to the vehicle, the platform is ready to start vehicle
diagnosis. Tap on the Diagnostics application button on theMaxiCOM MK808 Job Menu,
the Vehicle Menu then displays.
Figure 4-1 Sample Vehicle Menu
1. Top Toolbar Buttons
2. Manufacturer Buttons

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Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and described in
the table below: Table 4-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiCOM Job Menu.
VIN Scan
Displays a dropdown list; tap Auto Detect for
auto VIN detection; tap Manual Input to enter
VIN manually.
All
Displays a menu of vehicle manufacturers.
History
Displays stored test vehicle history records. Tap
record to review record in detail. See Vehicle
History.
USA
Displays the USA vehicle menu.
European
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
Search
Searches for a specific vehicle make.
Cancel
Tap to exit the search screen, or cancels an
operation.
4.1.2.1 Manufacturer Buttons
The vehicle manufacturer buttons display the vehicle brands currently compatible with
the tool. After establishing communication with the vehicle. Tap the desired manufacturer
button to start a diagnostics session.