Avalue Technology SID-21V User manual

Part No. E2017S21VA0R
SID-21V
21.5" Open Frame Tablet with Cover/Stand/Smart Card
Reader/Battery
Quick Reference Guide
1st Ed –26 February 2018
Copyright Notice
Copyright 2018 Avalue Technology Inc., ALL RIGHTS RESERVED.

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FCC Statement
Federal Communication Commission Interference Statement
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE
FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND
(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT
MAY CAUSE UNDESIRED OPERATION.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice:
(1) A Unshielded-type power cord is required in order to meet FCC emission limits and also to prevent
interference to the nearby radio and television reception. It is essential that only the supplied
power cord by used.
(2) Use only shielded cables to connect I/O devices to this equipment.
(3) Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

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FCC RF Radiation Exposure Statement
This Wireless LAN radio device has been evaluated under FCC Bulletin OET 65 and found compliant
to the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF
Exposure from radio frequency devices. The radiated output power of this Wireless LAN device is far
below the FCC radio frequency exposure limits. Nevertheless, this device shall be used in such a
manner that the potential for human contact during normal operation is minimized. When nearby
persons has to be kept to ensure RF exposure compliance, in order to comply with RF exposure limits
established in the ANSI C95.1 standards, the distance between the antennas and the user should not
be less than 20 cm.
WARNING
“CAUTION –Use suitable mounting apparatus to avoid risk of injury.”
“CAUTION - Use a power cord that matches the voltage of the power outlet, which has been
approved and complies with the safety standard of your particular country.”
“WARNING –To avoid risk of electric shock, this equipment must only be connected to a supply
mains with protective earth.”
Notice
This guide is designed for experienced users to setup the system within the shortest time.
For detailed information, please always refer to the electronic user's manual.
Copyright Notice
Copyright 2018 Avalue Technology Inc., ALL RIGHTS RESERVED.
No part of this document may be reproduced, copied, translated, or transmitted in any form
or by any means, electronic or mechanical, for any purpose, without the prior written
permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
Avalue Technology Inc. reserves the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in order to improve
design and/or performance. Avalue Technology assumes no responsibility or liability for the
use of the described product(s), conveys no license or title under any patent, copyright, or
masks work rights to these products, and makes no representations or warranties that

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these products are free from patent, copyright, or mask work right infringement, unless
otherwise specified. Applications that are described in this manual are for illustration
purposes only. Avalue Technology Inc. makes no representation or warranty that such
application will be suitable for the specified use without further testing or modification.
Life Support Policy
Avalue Technology’s PRODUCTS ARE NOT FOR USE AS CRITICAL COMPONENTS IN
LIFE SUPPORT DEVICES OR SYSTEMS WITHOUT THE PRIOR WRITTEN APPROVAL
OF Avalue Technology Inc.
As used herein:
1. Life support devices or systems are devices or systems which, (a) are intended for
surgical implant into body, or (b) support or sustain life and whose failure to perform,
when properly used in accordance with instructions for use provided in the labeling, can
be reasonably expected to result in significant injury to the user.
2. A critical component is any component of a life support device or system whose
failure to perform can be reasonably expected to cause the failure of the life
support device or system, or to affect its safety or effectiveness.
A Message to the Customer
Avalue Customer Services
Each and every Avalue’s product is built to the most exacting specifications to ensure
reliable performance in the harsh and demanding conditions typical of industrial
environments. Whether your new Avalue device is destined for the laboratory or the factory
floor, you can be assured that your product will provide the reliability and ease of operation
for which the name Avalue has come to be known.
Your satisfaction is our primary concern. Here is a guide to Avalue’s customer services. To
ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. So if you run into
technical difficulties, we are here to help. For the most frequently asked questions, you can
easily find answers in your product documentation. These answers are normally a lot more
detailed than the ones we can give over the phone. So please consult the user’s manual
first.
To receive the latest version of the user’s manual; please visit our Web site at:
http://www.avalue.com.tw/

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Content
1. Getting Started............................................................................................................6
1.1 Safety Precautions ................................................................................................6
1.2 Packing List...........................................................................................................6
1.3 System Specifications ...........................................................................................7
1.4 System Overview...................................................................................................9
1.4.1 Top View...................................................................................................................................... 9
1.4.2 Bottom View................................................................................................................................. 9
1.4.3 Battery Connectors ...................................................................................................................... 9
1.5 Battery Specifications (Optional) .........................................................................11
1.5.1 General Specifications............................................................................................................... 11
1.5.2 Battery Handing ......................................................................................................................... 12
2. Hardware Configuration...........................................................................................13
2.1 Battery Installation (Optional)...................................................................................14
2.1.1 Preparing the System ................................................................................................................ 14
2.1.2 Removing the Battery Bracket................................................................................................... 15
2.1.3 Integrating the Battery................................................................................................................ 16
2.1.4 Completing the Installation......................................................................................................... 17
2.2 Cable Management..................................................................................................18
2.2.1 Removing Cable Cover ............................................................................................................. 18
2.2.2 Removing the Base from the Arm ............................................................................................. 19
2.2.3 Routing the Cables through the Base ....................................................................................... 20
2.2.4 Cable Routing on Bottom Cover................................................................................................ 21
2.2.5 Completing the Installation........................................................................................................ 21
2.3 Updating the BIOS ...................................................................................................22
2.3.1 Preparing the USB Key ............................................................................................................. 22
2.3.2 Booting to the USB Key............................................................................................................. 22
2.3.3 Applying the BIOS Update ........................................................................................................ 22
2.3.4 Loading Optimized Defaults ...................................................................................................... 22
2.4 Updating the Firmware.............................................................................................23
2.4.1 Preparing the USB Key ............................................................................................................. 23
2.4.2 Rebooting to Recovery Mode.................................................................................................... 23
2.4.3 Applying the Update.................................................................................................................. 23
2.4.4 Completing the Update.............................................................................................................. 23
2.5 Mechanical Drawings...............................................................................................24
2.5.1 Battery Drawing......................................................................................................................... 24
2.5.2 System Drawing ........................................................................................................................ 25

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1. Getting Started
1.1 Safety Precautions
Warning!
Always completely disconnect the power cord from your
chassis whenever you work with the hardware. Do not
make connections while the power is on. Sensitive
electronic components can be damaged by sudden power
surges. Only experienced electronics personnel should
open the PC chassis.
Caution!
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution,
use a grounding wrist strap at all times. Place all electronic
components in a static-dissipative surface or static-shielded
bag when they are not in the chassis.
1.2 Packing List
1 x SID-21V 21.5” Panel PC with Cover/Stand/Smart Card
Reader/Battery
1 x ACC-BAT-3SP1-01R
1 x Power Cord

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1.3 System Specifications
Component
CPU
Intel Atom Z3735F
Memory
2GB DDR3L
Adapter
+19V DC (65W)
Operating System
Android 4.4
Storage
Other Storage Device
32GB eMMC
Panel
LCD Panel Size
21.5”
Resolution
1920 x 1080
Luminance
250 nits
Touch Type
PCAP
Viewing Angle
89°(U)/ 89°(U)/ 89°(L)/ 89°(R)
External I/O
USB Port
4 x USB 2.0
Video Port
1 x HDMI
Audio Port
1 x Headphone Jack
LAN Port
1 x 10/100 Ethernet
Peripheral Devices
1 x Smart Card Reader
Expansion Slots
1 x Micro SD slot
Mechanical Specifications
Power Type
19V DC input
Power Connector
Type
DC jack
Li-ion Battery (Optional)
Unit Dimension
304.8 x 565.3 x 208.1
Unit Weight
9.91kg (Including Battery)
Shipping Dimension
23 x 14 x 11”
Shipping Weight
11.05kg (Including Battery)
Color
Black
Reliability
EMI Test
CE, FCC class B
Operating
Temperature
0°C ~ 40°C
Operating Humidity
0% ~ 90% relative humidity, non-condensing
Storage Temperature
-20°C ~ 60°C

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Note: Specifications are subject to change without notice.

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1.4 System Overview
1.4.1 Top View
FIG. 2A: SYSTEM TOP VIEW, NO COVER
1.4.2 Bottom View
FIG. 2B: SYSTEM BOTTOM VIEW, NO COVER
1.4.3 Battery Connectors
Connectors
Label
Function
Note
PWR
Power Button
HP
Audio line-out connector
HDMI
HDMI connector
USB
4 x USB 2.0 connector
LAN
RJ-45 Ethernet
DC IN
DC Power-In connector
USB
BAT1
SD
PWR
HP
HDMI
USB
LAN
DC IN
USB
DOCK
BAT2

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SD
Micro SD Card Slow
BAT1
Motherboard Battery connector
BAT2
Auxiliary Battery Board Battery connector
DOCK
Optional Battery Docking connector

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1.5 Battery Specifications (Optional)
1.5.1 General Specifications
General
Battery Model
Number
ACC-BAT-3S1P-01R
Battery Cell Type
Li-Ion Rechargeable Cell
Nominal Voltage
AVG. 10.8V
Charging Voltage
MAX. 12.6V
Typical Capacity
2400 mAh 25ºC±2ºC
Minimum Capacity
2215 mAh at 25ºC, by 0.2C 443 mA discharge
Standard Charging
12.6 V / CC: 0.5C, 1106 mA at 25ºC ± 2ºC
Terminal charge condition: <117 mA
Maximum Charging
12.6 V / CC: 0.9C, 2000 mA at 25ºC ± 2ºC
Terminal charge condition: <117 mA
Charge rates >0.86 C are NOT recommended.
Pre-Charge Current
128 mA (When cell voltage under 3.0V or temperature under 10 ºC)
Standard Continuous
Discharge Current
0.2 C 443 mA
Continuous discharging to 8.25 V
Maximum
Continuous
Discharge Current
1.355 C 3000 mA
Continuous discharging to 8.25 V
Charge Termination
Condition
When the pack voltage is 12.6 V, and the charge current is less than or
equal to 117 mA the charging should be terminated.
Relative State Of Charge = 100 %
When the Relative State Of Charge is under 95%, the pack can re-start
charging.
Discharge
Termination
Condition
When pack voltage is less than or equal to 8.25 V, the discharging should be
terminated.
Operating
Temperature
Charge: 0 ºC~ 45 ºC, 85%RH Max
Discharge -10 ºC~ 60 ºC, 85%RH Max
Storage Temperature
If the battery packs are subject to storage for such a long term, it is
recommended to recharge the battery pack periodically, every two-months.
1 Month -20~60 ºC, 85 %RH Max
3 Months -20~45 ºC, 85 %RH Max
1 Year -20~20 ºC, 85 %RH Max

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Thermistor
NTC 10K B=3435 @25℃
FCC Range
1993.5 mAh to 2784 mAh for 0.2C Charge and Discharge at 25 ºC
Electrical
Life Cycle
Discharge capacity (500) Cycle is greater than or equal to 80 % 1772 mAh
Ambiance Temp: 25±3ºC.
A battery unit shall be repeated 500 charge/discharge cycles, charged at
CC-CV
1108 mA - 12.6 V. cut-off 117 mAh
discharged at 1108 mA. Continuously down to 8.25 V. cut-off voltage.
Remark: Rest 20 min after charge
Rest 20 min after discharge
ESD Requirement
Contact discharge ±4KV, Air discharge ±8KV
Dynamic Test
High level: 3000 mA
Low level: 300 mA
Discharged continuously down to 8.25 V Cut-off Voltage
No rupture, fire, smoke, explosion, leakage and protection.
1.5.2 Battery Handing
To ensure safety and maximum life of your product please follow the precautions outlined
below:
•Avoid shorting the battery
•Do not immerse in water.
•Do not disassemble or deform the battery
•Do not expose to, or dispose of the battery in fire.
•Avoid excessive physical shock or vibration.
•Keep out of the reach of children.
•Never use a battery that appears to have suffered abuse.
•Store in a cool, dry, and well-ventilated area.
•Dispose of in accordance with local regulations. Regulations vary for different
countries.

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2.Hardware
Configuration
Note: If you need more information, please visit our website:
http://www.avalue.com.tw

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2.1 Battery Installation (Optional)
2.1.1 Preparing the System
FIG.3A: SYSTEM ISOMETRIC BACK VIEW,OPENING THE TOP COVER
•Please make sure the unit is unplugged and powered off.
•Lay the unit flat, screen side down, on a smooth surface.
•Locate and open the hinged Top Cover (highlighted in blue).
•Once opened, locate the battery bracket.

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2.1.2 Removing the Battery Bracket
FIG. 3B: BATTERY BRACKET REMOVAL
•Remove the 4 screws (M3x5) that secure the battery bracket to the system.
•Remove the bracket from the system.
•Locate the battery connection board under the bracket.

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2.1.3 Integrating the Battery
FIG. 3C: BATTERY MOUNTED ON BOARD
FIG.3D: BATTERY AND BATTERY BRACKET INSTALLATION
•Place the battery on the DOCK connection on the system with the smooth side up and
the tab facing the center of the system. Please make sure that the contacts from the battery to
the board are lined up properly (refer to Fig. 3C for visual reference).
•Mount the battery bracket to the system using the 4 screws we previously removed.
NOTE: It may be easier to integrate the battery into the battery bracket first, then mount the
bracket on the system.

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2.1.4 Completing the Installation
•Once complete, close the top cover. The top cover will secure itself to the system
through a magnetic connection.
•The system can now be placed upright on a flat, stable surface.
•Plug in the power cord and turn the system on. Verify the battery is being recognized
by the system and is charging in Settings>Battery.

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2.2 Cable Management
2.2.1 Removing Cable Cover
FIG.4A: STAND ISOMETRIC FRONT VIEW,REMOVING CABLE COVER
•Locate the Cable Cover on the Base Stand (highlighted in blue)
•Remove the 4 screws that keep the cover in place and pull the cover off of the Arm.

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2.2.2 Removing the Base from the Arm
FIG.4B: BOTTOM AND ISOMETRIC FRONT VIEW,REMOVING BASE FROM ARM
•Locate the 3 screws that hold the Arm to the Base. There are 2 underneath the unit, and
1 along the backside of the arm.
•The arm should slide out of the hole in the base
NOTE: Please use caution while other cables may be routed through this hole.

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2.2.3 Routing the Cables through the Base
FIG. 4C: CABLE ROUTING THROUGH STAND PASS-THROUGH
•Route the cables through the pass-through hole along the backside of the unit and up
through the center hole that the Arm was taken out of.
NOTE: This pass-through hole should be lined with a plastic cable bushing to prevent cable
wear.
•Gather the cables to the front of the hole, and insert the Arm back into the hole. Please
use caution when doing this and make sure that no cables will be pinched between the
bottom of the Arm and the bottom base plate. The cables should run through the
pass-through along the back and hug around the arm up the top of the Bases hole
opening.
•Mount the Arm back onto the Base using the 3 screws that were removed earlier.