Avaya B189 Installation and operating instructions

Using Avaya B189 IP Conference Phone
Release 6.6
Issue 1
May 2015

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Regulatory Statements
Australia Statements
Handset Magnets Statement
Danger:
The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This device complies with Industry Canada's RF radiation exposure
limits set forth for the general population (uncontrolled environment)
and must not be co-located or operated in conjunction with any other
antenna or transmitter.
Cet appareil est conforme aux limites d'exposition aux rayonnements
RF d'Industrie Canada énoncés dans la population générale
(environnement non contrôlé) et ne doivent pas être co-situés ou
exploités conjointement avec une autre antenne ou émetteur.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
Class B Part 15 Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
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other countries.

Contents
Chapter 1: Introduction............................................................................................................ 7
Introduction............................................................................................................................. 7
Intended audience................................................................................................................... 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Support.................................................................................................................................. 8
Chapter 2: Getting started........................................................................................................ 9
Overview................................................................................................................................ 9
Buttons and physical layout...................................................................................................... 9
Connection layout.................................................................................................................. 10
Icons.................................................................................................................................... 13
Settings Menu....................................................................................................................... 14
LED status indicators............................................................................................................. 15
Chapter 3: Handling calls....................................................................................................... 16
Making a call......................................................................................................................... 16
Calling a number from the contacts list.................................................................................... 16
Redialing the last dialed number............................................................................................. 17
Using the emergency number feature..................................................................................... 17
Answering calls..................................................................................................................... 17
Answering a call while on another call..................................................................................... 18
Placing an active call on hold................................................................................................. 18
Chapter 4: Conference calls.................................................................................................. 19
Setting up a conference call................................................................................................... 19
Actions in a conference call.................................................................................................... 19
Adding more participants to a conference call.......................................................................... 20
Viewing details on a conference call....................................................................................... 20
Muting a participant on a conference call........................................................................... 21
Dropping a participant on a call........................................................................................ 21
Dropping the last participant on a conference call.................................................................... 22
Transferring a conference call to another extension................................................................. 22
Putting a conference call on hold............................................................................................ 22
Chapter 5: Contacts................................................................................................................ 24
Adding a contact to the conference phone............................................................................... 24
Editing a contact.................................................................................................................... 25
Deleting a contact.................................................................................................................. 25
Chapter 6: Settings................................................................................................................. 26
Pairing contacts to calls......................................................................................................... 26
Enabling and disabling the edit dialing mode........................................................................... 26
Changing the brightness setting.............................................................................................. 27
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Turning the button clicks on or off........................................................................................... 27
Turning the error tones on or off............................................................................................. 28
Changing the language.......................................................................................................... 28
Using the Guest login feature................................................................................................. 29
Adjusting the microphone volume for a PA box setup............................................................... 29
Chapter 7: Maintenance Options........................................................................................... 31
Maintenance options............................................................................................................. 31
Viewing the network information............................................................................................. 31
Backing up the phone data..................................................................................................... 31
Using the restore procedure................................................................................................... 32
Adjusting the speaker volume................................................................................................. 33
Cleaning the touch screen...................................................................................................... 33
Chapter 8: Features ............................................................................................................... 34
About the Features button...................................................................................................... 34
Using the Features button...................................................................................................... 34
Contents
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Chapter 1: Introduction
Introduction
This document describes the procedures for using Avaya B189 IP Conference Phone with an Avaya
Aura® Communication Manager call server.
Caution:
Ensure that adequate technical support is available for servers used with any Avaya B189 IP
Conference Phone. If the servers do not function correctly, the conference phones will not
operate properly.
Intended audience
This guide is intended for people who use Avaya B189 IP Conference Phone.
Related resources
Documentation
Title Use this document to: Audience
Installing
Installing and
maintaining Avaya
B189 IP
Conference
Phone
Install and maintain Avaya B189 IP
Conference Phone.
Administrators and network engineers
Administering
Administering
Avaya B189 IP
Configure and administer Avaya B189
IP Conference Phone.
Administrators and end users
Table continues…
May 2015 Using Avaya B189 IP Conference Phone 7
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Title Use this document to: Audience
Conference
Phone
Quick Reference
Avaya B189 IP
Conference
Phone
Reference the Avaya B189 IP
Conference Phone features quickly.
End users
Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Introduction
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Chapter 2: Getting started
Overview
Avaya B189 IP Conference Phone is a multiline H.323 conference phone that you can use to make
calls and hold conferences with HD quality voice.
The features of the conference phone include a 5-inch touch screen, mute, and volume control
buttons, one On-hook/Off-hook button, and a Phone button. You can navigate the menu only
through the touch screen. Bi-color LEDs provide visual indication of an incoming call, call in
progress, call on hold, and a muted microphone.
Avaya B189 IP Conference Phone supports Public Address (PA) system and two-way
communication with external microphones and speakers. As the LEDs are visible from all angles,
the conference phone visually alerts the users. You can attach additional microphones to the
conference phone to cover a wide area. The conference phone supports both Auto dialing and Edit
dialing.
Buttons and physical layout
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Figure 1: Front view of Avaya B189 IP Conference Phone
The following table lists the buttons and the other parts on Avaya B189 IP Conference Phone.
Callout number Description
1 Volume decrease button
2 Volume increase button
3 Mute buttons and status indicator LEDs
4 Touch screen
5 Phone button
6 Phone On-hook/Off-hook button
Connection layout
The following table lists the connections that are available on the conference phone.
Getting started
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Figure 2: Connection layout on Avaya B189 IP Conference Phone
Callout number Description
1 Left side expansion microphone port
2 USB Connection
Note: This connection is reserved for future use.
3 RJ 45 Network connection socket
4 Right side expansion microphone port
5 Daisy chain connection socket
Note: This connection is reserved for future use.
6 Auxiliary connection port. This port is used to connect to a PA
system using PA System Interface Box.
7 Headset connection port
This connection is reserved for future use.
Connection layout
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Figure 3: Connection layout on Avaya B189 IP Conference Phone
Callout number Description
1 SD card slot
Getting started
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Icons
Table 1: Icons on the phone buttons
Icon Description
Phone
Phone On-hook/Off-hook
Mute microphone
Volume control
Table 2: Icons on the touch screen
Icon Description
Mute Alert
Call
Error
Message
Warning
Dial pad
Features
Contacts
Settings
Last number redial
Ringer off
Conference
Table continues…
Icons
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Icon Description
Drop participant
Hold
Mute participant
Unmute
Settings Menu
The Settings menu has the following options and sub options:
Main menu option Icon Sub option Purpose
To pair incoming calls and contacts.
Call settings Pair Contacts to
Calls
To pair incoming calls and contacts.
Edit Dialing To edit the last dialed number.
Screen & Sound
Options
Brightness To increase or reduce the brightness of the
touch screen.
Language To change the language on the phone.
Button Clicks To enable or disable the sound of button
clicks.
Error Tones To enable or disable error tones.
Backup/Restore Backup
Procedure
To backup the settings for the display
language, the button clicks, the error tone,
and the pairing contacts on your phone.
Restore
Procedure
To restore the information that you have
backed up.
Network Info Audio
Parameters
To view information about audio parameters
such as received coding, packet loss,
packetization delay, one way network delay,
and network jitter delay during a call.
You can also view information about PA
system audio parameters such as internal
microphone, speaker, and VU-meter.
IP Parameters To view the information related to IP such as
phone IP address, HTTP server IP address,
Table continues…
Getting started
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Main menu option Icon Sub option Purpose
To pair incoming calls and contacts.
HTTPS server IP address, subnet mask,
router IP address, call server IP address, and
information about 802.1x supplicant, VLAN
IDs, and VLAN test.
Quality of
Service
To view the values for QoS parameters such
as L2 Audio, L2 Signaling, L3 Audio, and L3
Signaling.
Miscellaneous To view information about the phone model
number and serial number, MAC address,
group, protocol, application file, ethernet port,
kernel file, and backup app file names.
Guest Login Guest Login To enable a guest to log in for a specified
duration of time.
Log Out To log out of the phone.
About Avaya IP
Conference Phone
To view the firmware version and year.
Administration Menu To view and administer settings,
troubleshoot, and test the phone.
Screen Cleaning To clean the touch screen.
LED status indicators
The status indicator LEDs on the conference phone indicate the status of a call, whether a call is an
incoming call, a call is on hold, or if a call is on mute. The LEDs emit bright red and blue colors that
are visible over a distance to draw your attention to the call status as required.
You can also press the status indicator LEDs to mute and unmute the phone.
LED color Description
Steady red Microphones are on mute.
Flashing red A call is on hold.
Steady blue A call is in progress.
Flashing blue An incoming call is ringing.
LED status indicators
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Chapter 3: Handling calls
Making a call
Procedure
1. To make a call, perform one of the following actions:
• If the phone displays a dial pad, start dialing the number.
•If the phone does not display a dial pad, tap the dial pad icon and dial the number
when the screen displays the dial pad.
•Press the Phone On-hook/Off-hook button and start dialing the number.
2. To edit a dialed number, tap the backspace icon.
To enable the edit dialing feature, go to Settings > Call Settings > Edit dialing.
Calling a number from the contacts list
Before you begin
You must have added at least one contact to the conference phone.
See Adding contacts on page 24.
About this task
Store frequently used numbers with the contact names in the contacts list. Use the contacts list to
dial the phone numbers of your contacts.
Procedure
1. On the touch screen, tap Contacts.
The phone displays the Contacts screen with the contacts.
2. Scroll to the contact that you want to dial.
3. Tap the contact that you want to dial.
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Redialing the last dialed number
About this task
Use the dial pad icons to dial the last number from the conference phone.
Procedure
1. Tap the dial pad icon.
2. Perform one of the following actions:
• If edit dialing mode is enabled, tap the call icon to view and dial the last-dialed number if
edit dialing mode is enabled.
Tip:
On the dial pad screen, tap the call icon twice to directly dial the last-dialed number.
•If edit dialing mode is disabled, tap the redial icon .
Result
The conference phone dials the last-dialed number.
Using the emergency number feature
About this task
Use the emergency number feature to dial an emergency number with a single touch.
You can use this feature only if the administrator configured the emergency number on the call
server.
Procedure
Tap the Emerg. button on the dial pad.
The phone dials the configured emergency number.
Answering calls
On an incoming call, the phone plays a ringtone, the blue LED starts flashing, and the phone
displays the number of the calling party on the screen.
Procedure
1. On the touch screen, tap Answer or press the Phone On-hook/Off-hook button.
When you answer the call, the phone displays the timer.
Redialing the last dialed number
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If you want to ignore the call, tap Ignore.
2. To end the call, press the Phone On-hook/Off-hook button.
Answering a call while on another call
You can answer another incoming call when you are on a call without dropping the first call.
For example, you are on a call with A. You get an incoming call from B. The status indicator LED
starts flashing blue.
The screen displays the calling party number and the following options:
• Answer Hold
• Answer Drop
• Ignore
Procedure
1. To answer the call from B and put A on hold, tap Answer Hold.
2. To answer the call from B and drop the call from A, tap Answer Drop.
3. To ignore the call from B and continue the call with A, tap Ignore.
The conference phone stops ringing. However, the status indicator LED keeps flashing blue
as long as B keeps calling.
Placing an active call on hold
You can place an active call on hold if you want to make another call, or if you want to do something
else before rejoining the call back again.
Before you begin
You must be on an active call.
Procedure
1. To place an active call on hold, tap the Hold icon on the touch screen.
The status indicator LEDs start flashing red indicating that the call is placed on hold.
2. To resume the call, tap the Hold icon again.
The status indicator LED turns blue indicating that the call is active again.
Handling calls
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Chapter 4: Conference calls
Setting up a conference call
About this task
You can set up a conference call when you need to add more than one participant to your call.
Procedure
1. To make a conference call, perform any one of the following three actions:
• Touch a call appearance on the phone screen.
•Press the Phone Off-hook/On-hook button.
• Tap the dial pad icon.
The screen displays the dial pad.
2. Dial the number of the first party that you want to include in the conference.
3. Tap Conference.
The phone displays the dial pad.
4. Dial the number of the second party that you want to include in the conference call.
On an active call, when you dial another number to set up a conference, you might see the *
symbol instead of the dialed digits. Contact the phone administrator to enable viewing the
dialed digits.
5. Tap Join when the called party answers.
The phone displays the conference call window and initiates the conference call. The
conference call window displays the name or number of the participants on the call and a call
timer.
Actions in a conference call
After you set up a conference call, you can:
• Add participants to the conference call.
• Drop participants from the conference call.
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• Transfer the conference call to another extension.
• View details such as the name and the number of the parties in the conference call.
• Mute a participant on the call.
• Mute your microphone so that the participants cannot hear you.
• Put the conference on hold.
Adding more participants to a conference call
You can add more participants to an ongoing conference call.
Before you begin
You must have an active conference call with at least three participants on the conference call.
Procedure
1. On the conference screen on the phone, tap Add.
The phone screen displays the dial pad.
2. Dial the number of the party that you want to include in the conference call.
3. Tap Join to include the called party in the call.
The phone includes the called party in the conference call when the party answers the call.
Viewing details on a conference call
You can view the names and numbers of the participants who are on a conference call. You can use
the conference details window to drop any participant or mute any participant on the conference call.
Note:
You can view the details on a conference call only if the administrator has enabled this feature
for your phone.
Before you begin
You must have an active conference with at least three participants.
Procedure
On the conference screen, tap Details.
The conference call window displays the names and numbers of the call participants and the Drop
participant icon and Mute icon against the numbers.
Related Links
Conference calls
20 Using Avaya B189 IP Conference Phone May 2015
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