Avaya 20DS User manual

IP Office
20DS Unit
40DHB0002UKAK Issue 2 (08/11/2001)

Page 2 - Contents
IP Office 20DS Unit 40DHB0002UKAK Issue 2 (08/11/2001)
Contents
Introduction ...............................................................3
Introduction to the 20DS .............................................................. 3
Setting Up the 20DS ..................................................4
The Power Supply Unit ................................................................ 4
Associating the 20DS .................................................................. 4
Testing the Keys & Lamps........................................................... 4
Programming the DSS Keys........................................................ 5
To Program a DSS Key for an Extension, Group or Line ........ 5
To Program a DSS Key for a Personal Speed Dial ................ 5
Using the DSS Keys .................................................................... 5
DSS Key Labels........................................................................... 6
Label Template ....................................................................... 6
Index ...........................................................................7

Introduction – Page 3
40DHB0002UKAK Issue 2 (08/11/2001) IP Office 20DS Unit
Introduction
Introduction to the 20DS
This guide is for the 20DS used on an IP Office telephone system.
The 20DS works in association with your 2030, 2050 or 20CC
display phone to provide you with an additional 42 DSS keys.
You can associate several 20DS's with your phone. Linking kits are
provided to link the 20DS to your display phone and to any further
20DS units.
Each 20DS requires its own telephone socket and a mains power
socket.
•DSS Keys: (Direct Station Select)
Each DSS key can store an extension, line or group number. You
can then use the key to dial that number using a single key press.
•BLF Lamps: (Busy Lamp Field)
The DSS keys incorporate dual-colour BLF lamps. These show
the status of the number stored under the key. The lamps use
different flashing rates and colours to show different conditions
such as busy, ringing, on hold.

Page 4 - Setting Up the 20DS
IP Office 20DS Unit 40DHB0002UKAK Issue 2 (08/11/2001)
Setting Up the 20DS
The Power Supply Unit
The 20DS requires the use of a power supply unit (PSU) plugged
into a mains power socket. You must only use the PSU's supplied
with the 20DS unit.
WARNING: You must ensure that the PSU's ventilation slots are
not obstructed and that there is clear space all around the PSU.
Do not fit the PSU adjacent to other PSU's as excessive heat
may be generated.
Associating the 20DS
Each 20DS unit is controlled by the 2030, 2050 or 20CC telephone
plugged into the socket to the 20DS's left. Several 20DS's can be
controlled by the same phone.
To test the associated phone:
1. Press PROGRAM on the phone and then press one of the 20DS's
DSS keys.
2. If ENTER PASSCODE appears then you are using the correct
phone that is associated with the 20DS unit.
3. Press PROGRAM again to end the test.
Testing the Keys & Lamps
The 20DS has a test cycle that checks all it's lamps and keys. You
can do this without affecting the unit's programming (i.e. your phone
and DSS key settings).
To test the keys and lamps:
1. Turn the 20DS's power supply off.
2. Whilst holding down the bottom-left DSS key, switch the power
supply back on and then release the DSS key.
3. All the key lamps will come on green and you will hear a tone. All
the key lamps will then switch to red and again you will hear a
tone.
4. Only the top-left three DSS keys will now be on with green lamps.
5. Pressing the top-left DSS key again will now illuminate all the red
lamps.
6. Pressing the top-left DSS key will illuminate all the green lamps.
7. Pressing the top-left DSS key yet again will switch all the lamps
off.
8. Pressing any DSS key now will switch its lamp on/off in a
red/green cycle.
9. To end the test, simultaneously press any two DSS keys in
different columns.

Setting Up the 20DS – Page 5
40DHB0002UKAK Issue 2 (08/11/2001) IP Office 20DS Unit
Programming the DSS Keys
You can program each DSS key with a line, extension or group
directory number. Once programmed, the key's BLF lamp displays
the status of that number, eg. free, busy, ringing, etc.
Each key can also be used be used to store a personal speed dial,
extending the phones range of personal speed dials by 42 per 20DS
unit.
The programming is done through the 2030 or 2050 telephone
associated with the 20DS.
To Program a DSS Key for an Extension, Group or Line
1. Press PROGRAM on the associated phone and then press the
DSS key on the 20DS.
2. Enter the phone's passcode.
3. The display shows the current stored number (if set).
4. Press CANCEL to clear the stored number.
5. Enter the number to store:
•For an extension, line or group number, simply dial the
directory number to store.
6. Select another DSS key or press DONE.
7. Press PROGRAM to finish.
To Program a DSS Key for a Personal Speed Dial
1. Press PROGRAM and then SPEED DIAL on the associated
phone.
2. Enter the phone's passcode.
3. Press the DSS key under which you want to store the personal
speed dial.
4. The display shows the current stored number if there is one.
5. Press DELETE to clear the stored number.
6. Enter the number to store and then press DONE.
7. Select another DSS key or press DONE.
8. Press PROGRAM to finish.
Using the DSS Keys
Use of the DSS keys to answer and make calls is covered by the
User Guide of the 20 Series phone with which the 20DS is
associated.

Page 6 - Setting Up the 20DS
IP Office 20DS Unit 40DHB0002UKAK Issue 2 (08/11/2001)
DSS Key Labels
Next to each column of DSS keys is an area in which you can label
each key. You can remove the label cover to write on the card below.
To remove the label cover:
1. Insert a fine but not sharp point (e.g. end of a paper-clip) into the
pin hole at the top of the label cover. Use this to squeeze the label
downwards, the label should bow.
2. Lift the label cover clear and remove the card insert.
To replace the label cover:
1. Replace the card insert.
2. Slide the tabs on the bottom edge of the label cover into their
slots.
3. Bow the label cover to slip the tabs on the top edge into their slots.
Label Template
A template exists for creating labels for the DSS keys on the 20DS
and other phones on the 20 series that have DSS keys. The
template file works with Microsoft Word.
To use the template:
1. Copy the file dsskeyuk.dot into the Word template directory, i.e.
the directory containing other .dot files (this varies according to
the version of Word and other Microsoft programs that you use,
typically it is the WINWORD or TEMPLATE directory).
2. Start Word. Select File and then New....
3. From the list of templates select dsskeyuk.
4. Follow the instructions included within the template.

Index
–
40DHB0002UKAK Issue 2 (08/11/2001) IP Office 20DS Unit
Associating the unit ............. 4
Card insert .......................... 6
DSS Keys
Setup ...................................5
Key label ............................. 6
Label ................................... 6
Label template ..................... 6
Mains supply ....................... 4
Power supply unit ................ 4
Programming the keys ........ 5
PSU ..................................... 4
Removing the label cover .... 6
Setup keys ........................... 5
Speed dial stores ................. 5
Template ............................. 6
Word for Windows ...............6
Index

IP Office 20DS Unit 40DHB0002UKAK Issue 2 (08/11/2001)
Performance figures and data quoted in this document are typical, and
must be specifically confirmed in writing by Avaya before they become
applicable to any particular order or contract. The company reserves the
right to make alterations or amendments to the detailed specifications at
its discretion. The publication of information in this document does not
imply freedom from patent or other protective rights of Avaya, or others.
Intellectual property related to this product (including trademarks) and
registered to Lucent Technologies has been transferred or licensed to
Avaya.
This document contains propriety information of Avaya and is not to be
disclosed or used except in accordance with applicable agreements.
Any comments or suggestions regarding this document should be sent
to "g[email protected]".
© Copyright 2001 Avaya ECS Ltd.
All rights reserved.
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