Avaya LinkPlus User manual

LinkPlus Interface Guide
Avaya DEFINITY Communications System
Link Wireless Telephone System
NetLink Wireless Telephone
Part Number: 72-0171-01
Issue B

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 2
NOTICE
SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The
drawings and specifications contained herein are the property of SpectraLink and shall be neither
reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant
any license to make, use, or sell equipment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult SpectraLink to determine whether
any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the licensing of
SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its
customers. No representation or other affirmation of fact contained in this document including but not
limited to statements regarding capacity, response-time performance, suitability for use, or performance of
products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to
any liability of SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages
whatsoever (including but not limited to lost profits) arising out of or related to this document, or the
information contained in it, even if SpectraLink has been advised, knew, or should have known of the
possibility of such damages.
Trademark Information
SpectraLink
LinkPlus
Link Wireless Telephone System
NetLink Wireless Telephone
NetLink Telephony Gateway
NetLink SVP Server
SpectraLink Voice Priority
ccLink Wireless Telephone System
are trademarks and registered trademarks of SpectraLink Corporation.
All other trademarks used herein are the property of their respective owners.
LinkPlus Interface Guide
Avaya DEFINITY Communications System
© 2002 SpectraLink Corporation.
All Rights Reserved
Printed in the United States of America
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
Within the United States, dial
303.440.5330 or toll free
800.676.5465
Outside the U.S., dial
+1.303.440.5330
www.spectralink.com

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 3
1. About LinkPlus
SpectraLink is the market leader in multi-cellular wireless telephone systems for the
workplace. We manufacture a range of products to suit any size installation. All
SpectraLink products use our LinkPlus digital integration technology to integrate with
various digital switch platforms. Using LinkPlus technology, Wireless Telephones
emulate digital telephone sets to deliver advanced capabilities such as multiple line
appearances and LCD display features. This document explains the programming or
administration required to use the host digital switch with the following SpectraLink
products:
Link Wireless Telephone System (Link WTS)– Link 3000 MCU
The Link WTS 3000 supports up to 3,200 Wireless Telephones and up to 1,000 Base
Stations. Up to 25 shelves can be interconnected for maximum system capacity.
Link Wireless Telephone System (Link WTS) – Link 150 MCU
Designed for smaller installations supporting up to 64 Wireless Telephones and up to 16
Base Stations. Up to four MCU controllers can be interconnected for maximum system
capacity.
NetLink Telephony Gateway
The NetLink Telephony Gateway is a wireless LAN-based telephony product that
provides high quality packetized voice communications using the Internet Protocol (IP).
1.1 Contacting SpectraLink
SpectraLink wants you to have a successful installation. If you have questions please
contact our Customer Support Hotline at [phone]. The Hotline is open
Monday through Friday, 6:00 AM to 6:00 PM Mountain Time.
1.2 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.


Note these instructions carefully.
NORM This typeface indicates a key, label, or button on SpectraLink hardware.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 4
2. Plan the Interface
The system administrator programs the telephone system for use with the Wireless
Telephone System using the normal administration terminal or procedures. Programming
can be done after the Wireless Telephones are registered.
Recommended programming includes assigning extension numbers to the Wireless
Telephones and programming features on the telephone system so they are easily
accessible from the Wireless Telephones.
For analog interfaces, macro codes are in the document relating to configuring the
system. See Link 3000 MCU: Operator’s Console, Link 150 M3 MCU: Installation and
Operation, or NetLink Telephony Gateway: Setup and Maintenance.
The following information will help the system administrator set up the SpectraLink
Wireless Telephones to operate in a way that feels familiar and comfortable to users.
2.1 Plan Programming
Digital Interface programming for the Wireless Telephone System will be faster if it is
planned in advance by verifying the parameters and features on the current telephone
system and wired phones. The system administrator must assign extension numbers to
the Wireless Telephones and plan the functions (trunk access, toll restrictions, system
features, ringing options etc.) to be programmed for the Wireless Telephones.
One of these scenarios concerning how the Wireless Telephones are programmed should
apply to this site:
•
••
•
All Wireless Telephones are programmed alike – All Wireless Telephones will be
programmed exactly the same. Depending on the capabilities of the switch, the
system administrator can often program one Wireless Telephone and use it as a model
for all other Wireless Telephones.
•
••
•
Groups of Wireless Telephones are programmed alike –Wireless Telephones are
grouped into classes that are programmed alike. Depending on the capabilities of the
switch, the system administrator can program “model” Wireless Telephones then use
the model as a template to program the other Wireless Telephones.
•
••
•
All Wireless Telephones are different – All Wireless Telephones are programmed
differently, so each Wireless Telephone will be programmed individually.
Before installation, the parameters of the wired phones should be verified to plan the
parameters required for the Wireless Telephones.
Line Assignment - the Wireless Telephone supports up to nine line resources. Which
lines should ring at this Wireless Telephone (Bridged Call Alerting) and which lines will
be selected when the user goes off-hook (Idle or Alerting Appearance Preference)?
Call Appearances - should this extension number appear on any other telephone
(bridged appearance)? On which sets should it ring (bridged call alerting)?
Class of Service - to which Class of Service should Wireless Telephones be assigned?

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 5
Coverage - where is this extension forwarded on busy/no answer?
Call Pickup Group - to which group does this extension or group of extensions belong?
Toll Restrictions - to which Class of Restriction group should the Wireless Telephones
be assigned?
Programmable Buttons - ten programmable buttons are available for lines or features.
Determine which features, if any, should be programmed on the Wireless Telephones.
These assignments may emulate assignments on the user's wired set.
It will help to identify a wired set that is programmed exactly or close to the way the
Wireless Telephones should be programmed. This set can be duplicated to copy station
parameters to the Wireless Telephones.
2.2 Assign Extension Numbers
The wire contractor should inform the system administrator which port numbers have
been designated for the Wireless Telephones.
The system administrator may use the Extension Assignments Worksheet at the end of
this document to track the port numbers, extensions, users, and features assigned to
Wireless Telephones.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 6
2.3 The SpectraLink Wireless Telephone Display
The Wireless Telephone has a two-line, 16-character alphanumeric display.
Certain characters may be used by the system that are not implemented in the Wireless
Telephone. Flashing characters are not implemented on the Wireless Telephone, nor is
rolling or scrolling of text.
Although some desksets do not have a display, any display information sent by the
system will be displayed on the Wireless Telephone.
Wireless Telephone Icons
The Line Indicators are associated with line access keys. The Status Indicators are
associated with Voice Mail (MSG), low battery function (BATT), and service interruption
(NO SVC). In addition, a left or right arrow is displayed when the screen can be toggled
either left or right to display more characters as described above.
When Lines are programmed as shown on the Key-map Diagrams, the numeral icons on
the Wireless Telephone display will be mapped to any deskset LEDs associated with the
corresponding Feature Keys. The icons will be displayed as follows:
Line State Wireless Telephone
Line Status Icon State
On-hook Off
Off-hook On
Ringing Fast flash
On hold Slow flash

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 7
2.4 Feature Programming Requirements
When planning the interface, the following information must be taken into account:
Line Sequences
The Wireless Telephone uses two types of key sequences to access PBX features and
multiple lines. Line sequences are those where the user presses the LINE button and then
a number button. The key-map design designates “line” keys that should be programmed
for line appearance so that they correspond to line sequences on the Wireless Telephone.
The line icon on the Wireless Telephone will reflect activity on the corresponding deskset
key. For this reason, it is recommended that line appearance keys be used only for line
access. If only one line is assigned to a particular Wireless Telephone, leave the other
designated line keys identified on the key maps unassigned. The corresponding Wireless
Telephone Line+ key sequences will then have no function.
Function Sequences
Function sequences are those where the Wireless Telephone user presses the FCN button
and then a number button. Designated “function” deskset keys programmed to system
features such as Transfer and Conference may have their corresponding menu items
display on the Wireless Telephone function menu. See the key map diagram for the
function keys that are available for feature programming.
Function Menu Programming
Link 3000 MCU
Note that the function menu defaults set for the Wireless Telephones associated with the
Link 3000 MCU can be changed via the SpectraLink Operator’s Console. If the system
uses softkeys, to minimize unwanted interaction between system display and the Wireless
Telephone function menu display, configure the Wireless Telephone menu to include a
delay of one function key. The user will then have to press FCN twice before the Wireless
Telephone menu displays, allowing the first press of the FCN key to access softkey
functions. See Link WTS, Link 3000 MCU: Operator’s Console for further procedural
information. Another option may be to disable the softkey menu at the system and
exclusively use the SpectraLink menu. This would remove any unwanted interaction, but
may restrict the number of available features to the number of programmable keys on the
handset.
Link 150 MCU
For the Link 150 MCU, the Wireless Telephone function menu can only be changed via
remote configuration through the services of SpectraLink Customer Support.
NetLink Telephony Gateways
Menu options can be changed in the Administration Console of the NetLink Telephony
Gateways. The Delay function is used when the PBX uses softkeys. With Delay, when
the FCN key is pressed, the Wireless Telephone displays the features that are associated
with the softkeys so that one of these features can be selected first. If Delay is
programmed, pressing the FCN key twice will bring up the menus immediately. Under
the menu programming section of the Administration console there is an option to use

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 8
Delay (same as the Link 3000 MCU). See the NetLink Wireless Telephone: Setup and
Administration document for the NetLink for further details. Also refer to the NetLink
Telephony Gateway: Setup and Maintenance document for details on configuring the
telephone switch type.
Hold
The Hold feature should be programmed to the Hold key as shown on the Key-map
Diagrams so that when the HOLD button is pressed on the Wireless Telephone, the call is
placed on hold.
Mute
The Wireless Telephone Mute function is hard-coded in the Link WTS to FCN+1. This
function sequence is recommended, but the system administrator can assign the Mute
function to any available function key sequence or leave the function unassigned.
Voice Mail
The message-waiting icon (MSG) on the Wireless Telephone is activated with the
message indication of the deskset. The voice mail feature on the deskset must be assigned
to the feature key as shown in the Key-map Diagrams. Do not assign any other feature to
this key, since the associated LED is directly mapped to the message-waiting icon on the
Wireless Telephone. This LED assignment must be used in order to support the message-
waiting icon. Using this key for any other feature or for line access could cause
unacceptable system performance.
Speakerphone
Because the Wireless Telephone has no speaker, speakerphone function and functions
that require the use of the volume keys will not be made available on the Wireless
Telephone.
Ring Types
Wireless Telephone ring types (soft, normal, vibrator, etc.) are programmed by the
Wireless Telephone user and are not accessible or changeable by the system switch.
Whenever possible the audible ringer on the Wireless Telephone will follow the cadence
provided by the system switch. Call progress tones provided by the host system will be
passed through to the Wireless Telephone.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 9
3. Interface Implementation
This section describes the recommended programming to use the SpectraLink Wireless
Telephone System with a DEFINITY Communications System. The procedures assume:
•The DEFINITY system is installed and operational in an approved configuration. See
the Telephone Switch Interface Matrix document for tested configurations.
•A trained DEFINITY technician will be on site with the Installer to program the
system.
•The Link WTS or NetLink Telephony Gateway is installed and the Wireless
Telephones are available for programming.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 10
3.1 DEFINITY Four-Wire Interface
The DEFINITY TN754B (any vintage) or TN754 (vintage 11 or higher) circuit pack
provides eight, four-wire digital station circuits. Two of these wires are used for
transmit, two are used for receive. Typically the stations are wired to a block or to a
patch panel. From the block or patch panel the stations are wired to a modular jack. The
jack can connect to a short patch cord that connects to the MCU. The following table
shows the Avaya side of the block or patch panel wiring.
Pair Function
1
2 Receive Station 1
3 Transmit Station 1
4
5 Receive Station 2
6 Transmit Station 2
7
8 Receive Station 3
9 Transmit Station 3
10
11 Receive Station 4
12 Transmit Station 4
13
14 Receive Station 5
15 Transmit Station 5
16
17 Receive Station 6
18 Transmit Station 6
19
20 Receive Station 7
21 Transmit Station 7
22
23 Receive Station 8
24 Transmit Station 8
25
See the documentation for your SpectraLink components for more information about
wiring the demarc block or patch panel.

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Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 11
The following table shows the patch cord pinout for the Avaya side of the modular 8-pin
(RJ45) connector.
Pin Function
1 Receive
2 Receive
3 Transmit
6 Transmit


Each digital pair is polarity insensitive. If you reverse polarity the system
will still work.
3.2 Set the Switch Interface Type
Link 150 MCU
The Link 150 Master Control Unit (MCU) requires the switch interface type to be
configured using the front panel buttons. The configuration procedures are detailed in the
Link 150 MCU Installation and Operation document.
Link 3000 MCU
When configuring the Link 3000 MCU, the PBX interfaces are available as sub-menu
selections when defining the Interface Module type using the Link 3000 MCU Operator’s
Console. Refer to the Link 3000 Master Control Unit Operator Console document for
details on configuring the Interface Modules.
NetLink Telephony Gateways
Connect to the NetLink Telephony Gateway using the serial or modem interface. From
the Main Menu, choose Gateway Configuration. Scroll to Telephone Switch Type and
press enter to change this field, from the Submenu of PBX types, select DEFINITY.
Refer to the NetLink Telephony Gateway: Setup and Maintenance document for details
on configuring the Telephone Switch Type.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 12
3.3 Key-mapping the Wireless Telephone to Emulate
8410D Functionality
Programmable buttons on Page 2 of the station form can be assigned as determined in the
pre-installation procedures. The following diagram shows how the 8410D buttons map
to the Wireless Telephone.
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
FCN 1
MUTE
HOLD
FCN 4
DROP
FCN 3
CONF
FCN 2
XFER
LINE 6
FCN 5
LND
FCN 6
ABDIAL
FCN 7
VMAIL
FCN 8
CALLBK
FCN*1 FCN*2 FCN*3 FCN*4
Menu PREV NEXT
FCN*5 FCN*6 FCN*7 FCN*8
EXIT
DEFINITY 8410D Key-mapping
The FCN [number] and LINE [number] labels represent the key sequence on the Wireless
Telephone mapped to the corresponding key on the desk set. The FCN * sequence is used to
map to softkeys. Pressing the FCN key on the Wireless Telephone followed by the * key and the
[number] key is the sequence equivalent to pressing the corresponding softkey on the desk set.
The Wireless Telephone function menu default settings are shown on each corresponding button
in the above diagram; these may be changed as described above in Function Menu
Programming.
FCN + 1 MUTE FCN + 2 XFER
FCN + 3 CONF FCN + 4 DROP
FCN + 5 LND FCN + 6 ABDIAL
FCN + 7 VMAIL FCN + 8 CALLBK
FCN + 9 EXIT MENUS

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Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 13
3.4 Program DEFINITY
Each Wireless Telephone must be administered on the DEFINITY so the switch will
recognize the Wireless Telephone and allow access to system facilities and features. The
DEFINITY technician or local system programmer should perform the necessary
programming.
Save Translations
Before beginning to program the system, the technician may want to back up the current
programming with the save translations command. This will take time, but will ensure
that translations can be restored if necessary.
Program Wireless Telephones
Copy Settings from a Wired Set
The easiest way to program the SpectraLink Wireless Telephone on DEFINITY is
to find a wired 8410D station that has settings and restrictions similar to what is
required for the Wireless Telephone, and use the duplicate station command to
copy those settings to a “template” Wireless Telephone. If there is no 8410D
available, find a station that has similar settings, and use the display or print
station command to check the settings so they can be manually duplicated using
an add station command for the template Wireless Telephone.
Station Features for Wireless Telephone
Station features on Page 1 of the station form can be assigned or copied as
determined in the pre-installation procedures. The following settings must be set
for the Wireless Telephone:
Type: 8410D
Name: the Wireless Telephone user's name, if there is a permanent user assigned.
Auto Answer: None (this is the default, and forces calls to ring the Wireless
Telephone)
Notes for Users
The following features are not supported on the Wireless Telephone:
•Personalized Ring feature
•The 8410's SHIFT, TEST, and SPEAKR keys
•The 8410's red programmable button lamps
The Wireless Telephone display has only 16 characters per line; longer messages
will wrap onto the second line of the display. DEFINITY’s five-character menu
names (for example, CpkUp for Call Pickup) will be truncated to three characters
on the Wireless Telephone. If the customer wants to change these three-character

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 14
messages, they can be customized using DEFINITY’s Language Translations
feature.
Assign Buttons
The technician can Assign Call Appearances, Line (trunk) Appearances, and
features to buttons to fit user needs.
If the Wireless Telephone will be used in conjunction with a wired station,
administer the Wireless Telephone as a Bridged Appearance of the wired station.
•Assign buttons 1-3 as bridged appearances (brdg-appr)of the wired station.
This will allow the first three appearances on the Wireless Telephone to
correspond to the first three appearances on the wired station.
•Assign buttons 4-5 as call appearances (call-appr). This must be done
because DEFINITY requires at least two call appearances of the extension on
each station.
•To make the Wireless Telephone ring when the wired station rings, change
Bridged Call Alerting to Yes on the wired station.
If the Wireless Telephone is not a bridged appearance of a wired station, assign
buttons 1-3 as call appearances (call-appr).
Duplicate Programming
After the model Wireless Telephone or phones have been completely programmed, use
the duplicate station command to copy the programming to all “like” Wireless
Telephones. Change the extension of the bridged appearance on each set as it is copied.
The installer can now test the Wireless Telephones.

SpectraLink Corporation LinkPlus Interface Guide
Avaya DEFINITY Communications System
Part Number: 72-0171-01-B.doc Page 15
4. Extension Assignments Worksheet
Shelf: _______ Interface Module: _______
Phone # Ext. # Name Interface
Module
Circuit #
Comment Wireless
Telephone
Serial #
Phone 1 1
Phone 2 2
Phone 3 3
Phone 4 4
Phone 5 5
Phone 6 6
Phone 7 7
Phone 8 8
Phone 9 9
Phone 10 10
Phone 11 11
Phone 12 12
Phone 13 13
Phone 14 14
Phone 15 15
Phone 16 16