Avaya 8000 Series User manual

TELEPHONE FEATURES
QUICK REFERENCE
GUIDE
6000, 7000, AND 8000
SERIES SETS

DIALING INSTRUCTIONS
To Place an External Call
Dial 9and the complete phone number
DISTINCTIVE RINGING
Internal Calls – one burst ring
External Calls – two burst ring
Intercom Calls – one alerting beep
Ring Ping – a short ring indicating an incoming call when
the Send All Calls or Call Forward feature has been activated.
So Keys
(6400 & 8400 SERIES TELEPHONES ONLY)
To Scroll
>Press Menu button; features will be displayed
>Press Next ubutton; to continue to review feature choices
>Press tPrev button; to return to previously displayed
features
To Use
>Press Menu button; features will be displayed
>Press the so key associated with the selected feature
>An arrow is displayed above the selected feature
AD BUTTONS
To Program
>Press Program button OR Dial * 0 0
>Press AD button to be programmed
>Dial 9 and the telephone number
>Press #
>Hear confirmation tone (3 beeps)
>To continue programming repeat from *above
NOTE: When programming gray dual feature buttons on 7406
models, press Shi/Select button first
To Use
>Press desired AD button
BUSY LAMP
>Lights when the designated extension is o hook OR
>Press Busy Lamp for designated extension; number will
automatically be dialed

GROUP AD LIST
>Press Group AD List button OR
>Get dial tone and Dial * 8 8
>Dial the assigned 2 digit code
HOLD
>Press Hold button to place a call on hold
>To retrieve call, press button where light is blinking
LAST NUMBER DIALED
>Press Last Number Dialed button/Redial button OR
>Set dial tone and dial # 9
Volume Controls
(6400 & 8400 Series Telephones Only)
Ringer Volume
>With the handset on hook, press Volume sor tto adjust
volume
Handset volume
>With the handset o hook, press Volume sor tto adjust
volume
Speaker Volume
>Press Speaker and Volume sor tto adjust volume
PERSONAL AD LIST
To Program
>Li handset; listen for dial tone
>Press Program button OR
>Li handset; listen for dial tone and Dial * 0 0;
dial tone will continue
>Dial the list number; 1
>Dial the two digit code starting with 01
>Dial 9and the telephone number
>Dial #
>Hear confirmation (3 beeps)
>To continue programming, repeat from *above
To Use Personal AD list
>Press Personal AD List 1 button OR
>Get dial tone and Dial * 7 7
>Dial the assigned two digit code

TELEPHONE FEATURES
QUICK REFERENCE GUIDE
6000, 7000, AND 8000
SERIES SETS
PRIVACY
To Activate
>While on a call, press Privacy button
To De-Activate
>While on a call, press Privacy button again
NOTE: When you hang up, the Privacy feature will automatically
be deactivated
RING CUTOFF
To Activate or Cancel
>Press Ring Cuto button
NOTE: When indicator is on, the feature is active
SEND ALL CALLS
To Activate
>Press Send All Calls button, OR
>Get dial tone
>Dial * 3 3
>Hear confirmation tone (3 beeps)
To Cancel
>Press lit Send All Calls button, OR
>Get dial tone
>Dial # 3
>Hear confirmation tone (3 beeps)
SPEAKER (2 Way)
To Use
>Press Speaker
>Press Mute to disallow the called party from hearing
>Press Speaker and Volume sor t to adjust volume
>Press Shi/Select and Speaker to reset speaker and
eliminate the flashing light (7400 and some 8400 series only)
TRANSFER
>While on a call, press Transfer button
(If busy occurs, press an available extension)
>Dial the extension number where the call is to be transferred
>When the dialed extension answers, announce call
and press Transfer button again, OR
>When ringing begins, press Transfer button again;
the call is connected
>Hang up

CALL FORWARD
To Activate
>Press Call Forward button OR
>Listen for dial tone and Dial * 2 2
>Dial the extension number you are forwarding your calls to
>Hear confirmation tone (3 beeps)
To Cancel
>Press Call Forward button OR
>Listen for dial tone and Dial # 2
>Hear confirmation tone (3 beeps)
CALL PARK
To Activate
>While on a call, press Transfer button
>Dial * 1 6
>Press Transfer button again
To Retrieve
>Listen for dial tone and Dial * 7 0
>Dial originating extension number, where call is parked
CALL PICKUP
>Press Call Pickup button OR
>Listen for dial tone and Dial # 4
CONFERENCE
>Place or receive a call
>Press Conference button
>Dial telephone number or extension
>Press Conference button again; party is connected
>To add additional parties, up to six total, continue
from *above
DIAL INTERCOM
To Originate
>Press Dial Intercom button
>Dial the assigned 2 digit intercom number
DROP
>Press Drop button; last person called is disconnected
from a conference call
>Press Drop for new dial tone

1290 Avenue of the Americas, 14th Floor
New York, NY 10104
212 282 2200
convergeone.com
FEATURE ACCESS CODES
FEATURE CODE
Call Forward – Activate * 2 2
Call Forward – Cancel # 2
Call Park – Activate * 1 6
Call Park – Retrieve * 7 0
Call Pickup # 4
Group AD List * 8 8
Last Number Dialed # 9
Leave Word Calling – Activate * 6 6
Leave Word Calling – Cancel # 6
Personal AD List * 7 7
Program * 0 0
Send All Calls – Activate * 3 3
Send All Calls – Cancel # 3
If you require further information or instruction, please contact
ConvergeOne at 212-282-2222 or [email protected]om
TELEPHONE FEATURES
QUICK REFERENCE GUIDE
6000, 7000, AND 8000
SERIES SETS