Avaya J169 User manual

QUICK GUIDE
J169
DESKTOP PHONE

© 2020 Avaya Inc. All Rights Reserved.
Description
The high-performing Avaya IP Phone J169 features four soft keys, high de󽗉nitionaudio quality,
integrated Gigabit Ethernet interface, headset support, and up to three 24-buttonExpansion
Modules. The phones deliver sophisticated voice communications from headquarters, remote
locations, or home o󽗋ces.
The J179 phone in addition supports the optional WiFi module for wireless connectivity
as well as Bluetooth.
We hope you like it!.

© 2020 Avaya Inc. All Rights Reserved.
Buttons/Keys
Front 11. Beacon LED—Provides visual alerts for the following:
▪Incoming call
▪Voice mail
12. Phone display—Displays two areas:
▪Top Bar: It is always visible, displays communication and
device status, atime, date, and device status.
▪Application area displays the following:
─Application header: It displays the context speci󽗉c
application title, and one or more subtitles. Depending
on the appearance type and the call state, the header
displays details of the call.
─Application content area: it displays menus, lists, pop-up
windows, images, or other application content.
─Softkey labels area: it displays labels with information
about the state of the Soft Key buttons.
13. Line Keys—Used to select the corresponding line or feature.
Each line key has a combination of red and green LEDs that
provide call or feature speci󽗉c visual alert. Note: The default
action depends on the application and the context.
14. Softkeys—Used to select the corresponding label of context-
speci󽗉c actions. With the Help soft key, you can view a short
description of the features available on your phone.
15. (2,15)—see below.
16. Phone key—Displays the Phone screen.
1. Main menu—Displays the list of options, such as
Features, Applications, Settings, Network information,
Administration, and About.
2. (2,15) Navigation cluster—Used to navigate on the Phone
screen and other menus
▪Up and Down arrow keys: to scroll up and down.
▪Right and Left arrow keys: to move cursor in the text input
󽗉eld, and to toggle values in the selection 󽗉elds.
▪OK button: The center button of the navigation cluster.
Used to select the action assigned to the 󽗉rst soft key.
3. Contacts—Displays the entries in your Contacts list.
4. Recents—Displays call history list.
5. Handset—Used to receive and make calls.
6. Mute Button—Used to mute and unmute the outgoing audio.
7. Volume—Used to adjust volume of a handset, a speaker, or
a ringtone.
▪(+): To increase the volume.
▪(-): To decrease the volume.
8. Voicemail—Used to dial the con󽗉gured voice mail number
to receive a voice message.
9. Headset—Used to turn on headset, and also to toggle your
call from the speaker to headset.
10. Speaker—Used to turn on the speaker.
16
11
12
13
14
15
2
5
6
7
8
9
10
4
3
1
123
456
789
*
0#

© 2020 Avaya Inc. All Rights Reserved.
Back
1. J100 expansion module connector
2. 5V DC Jack—To connect the power supply.
3. Network port—To connect the Ethernet cable.
4. PC port—To connect the computer.
Note: PC port is disabled when a Wi-Fi network
is used.
1
2
3
7
6
5
5. WLAN Module Panel—To integrate the wireless
module for Wi-Fi/Bluetooth support.
Note: WLAN Module Panel is not provided in
the Avaya J169 IP Phone.
6. Handset Jack—To connect the handset.
7. Headset Jack—To connect the headset.
4

© 2020 Avaya Inc. All Rights Reserved.
To connect the Avaya J169/J179 IP Phone to the Avaya Cloud O󽗋ce, you must 󽗉rst
connect the device to the network and power it up.
1. If your router has PoE port available, connect the J169/J179 ethernet port to your
router. The power adapter is not required in this case. The device bootup will start.
PoE
ROUTER - SWITCH
ROUTER - SWITCH
123
456
789
*0#
123
456
789
*0#
2. If your router does not have PoE port available, connect the J169/J179 ethernet
port to the available port on your router. Connect the power adapter to the
J169/J179. The device bootup will start.
PoE
ROUTER - SWITCH
ROUTER - SWITCH
123
456
789
*0#
123
456
789
*0#
3. Once the device is boots up, it will obtain an IP address from your network.
4. Once connected to the network, the device will automatically connect to ACO,
and login.
5. The device may reboot if there is new software that needs to be installed.
The latest software for ACO must always be installed on the device in order for it
to connect to ACO and provide service.
6. Once the device has network connectivity, allow any upgrades to be completed
successfully before attempting to use the phone.
If you are connecting the Avaya J179 IP Phone to the network, via the optionally
provided WiFi module:
1. Install the WiFi module in the module panel using the instructions provided with
the WiFi module.
2. Connect the power adapter to the J179.
3. Continue from Step 3 above.
Instructions

© 2020 Avaya Inc. All Rights Reserved.
Avaya.com