Avaya J169 User manual

J169/J179 SIP Telephone
Quick Reference Guide
1
ANSWERING A CALL:
When you receive an incoming call, the incoming call line is
usually selected automatically. An incoming call displays as a
green line with a ringing bell icon. To answer the call, just touch
the call appearance line.
Answer an incoming call in one of the following ways:
If you are not on another call; lift the handset or press the
line button next to the incoming call, press Speaker, OK or
Answer to answer using the Speakerphone, or press
Headset to answer using the headset.
If you are on another call; from the Phone screen, scroll to the
line with the incoming call and press Answer or OK. The phone
automatically answers the incoming call and puts the previous call
on Hold.
MAKING A CALL:
**NOTE: When placing a call outside the office, the phone
number must be preceded by a “8” in order to access a line on
the system.
1. You can start dialing from the keypad, hit the Bksp button
to edit the number and when finished select the Call
Softkey button and the system will initiate the call.
PUTTING CALLS ON HOLD:
1. If you are not active on the line you want to put on hold,
touch that line.
2. Touch Hold.
3. Touch Resume, OK button or the line button of the held
call to retrieve the call.
REDIALING A NUMBER:
From the Phone screen, touch Redial.
**The last number will be redialed or you will see a list of the most
recent numbers that you have dialed, from which you can select
one to redial.
1. Scroll to the number you want to call and press Call or OK.
**NOTE: The phone clears the last number dialed and the redial
list if you clear the Outgoing Call Log. Also, the Redial softkey
disappears.

J169/J179 SIP Telephone
Quick Reference Guide
2
TRANSFERRING CALLS:
1. From the Phone screen, with the call you want to transfer
active, touch or press the Transfer softkey.
*The phone displays the Enter transfer destination
screen.
2. Enter the extension number on the Destination line or
select from one of the following options.
a. Held Call: Displays the held call line appearance
as an option and switches to the Select Transfer
Method screen.
b. Recents: Displays the recent call history as an
option and switches to the Select Transfer Method
screen.
c. Contacts: Displays the contacts list as an option
and switches to the Select Transfer Method screen.
d. Cancel: Terminates the call transfer.
e. More: Displays more options related to call transfer.
Symbol, Clear, 123, and Cancel are displayed
when you select this option.
f. Priority: Displays Precedence selection screen.
3. Select the Transfer Softkey
**Use the Bksp softkey to clear the input and the Cancel
softkey to terminate the call transfer.
4. Press the Now or Complete to complete the transfer of the
call.
CONFERENCE CALLS:
Each phone has the ability to conference a total of 6 parties in a
call.
Setting up a conference call:
1. During a call, on the Phone Screen, press Conf. *The
phone puts the existing call on Hold.
2. Dial the telephone number using the dial-pad or call the
person from the Contacts list or the History list.
3. When the person answers, press the Join softkey or OK to
add the person to the existing call.
4. To add another person, press the Add softkey and repeat
steps
2-4.
Adding a person on Hold to a Conference call:
1. From the Phone screen, select your active call.
2. Press Conf, or, if you are already on a Conference call,
press the Add softkey.
3. Select the call on hold that you want to add to the
conference.
4. Press Resume to take the call off hold.
5. Press the Join or Conf softkey to add the person to the
conference call.
DND (Do Not Disturb):
When DND is on or activated, your incoming calls go directly to a
predefined coverage number, typically your voicemail. Incoming
calls ring once at your extension and then go directly to a number
which is set by your system administrator.
Pressing the DND button turns the feature on and changes the
Red light beside the key to Green to indicate the feature is on. If it
is already on, pressing DND turns the feature off.