Avery Dennison SNAP 500 User manual

User’s Manual
SNAP
TM
500
Printer
AVERY DENNISON
Manual Edition 5.3.1
1 June 2013
Manual Part Number 581398

User’s Manual—SNAP™ 500 Printer
Manual Part Number 581398
WARNING
This devi e omplies with Part 15 of the FCC Rules. Operation is subje t to the
following two onditions:
1) this devi e may not ause harmful interferen e, and
2) this devi e must a ept any interferen e that may ause undesired operations.
This Class A digital apparatus meets all requirements of the Canadian Interferen e
Causing Equipment Regulations. Cet appareil numerique de la lasse A respe te
toutes les exigen es du Reglement sur le material broilleur du Canada

User’s Manual—SNAP™ 500 Printer
Table of Contents
1.0 INTRODUCTION 9
2.0 INSTALLATION 10
2.1 Preparing for the installation 10
2.1.1 AC Power Line 10
2.1.2 Location Considerations 10
2.1.3 Personal Computer Requirements 11
2.1.4 User Safet 12
2.2 Receiving 12
2.3 Unpacking 12
2.3.1 Removing the printer from the carton 12
2.3.2 Inspection / Inventor Checklist 13
2.4 Printer Description 14
2.5 Setting Up the Printer 16
2.5.1 Attaching the Stacker 16
2.5.2 Checking the Main Fuse Configuration 17
2.5.3 Installing the Power Cord 18
2.5.4 Installing the PC Interface Cable 18
2.5.5 Installing PCMate Platinum Software 20
2.6 Printing a Test abel 20
2.6.1 Loading Supplies 20
2.6.2 Turning the Printer on 20
2.6.2 Selecting the Test Format 20
2.6.3 Printing the Test Labels 21
3.0 OPERATION 22
3.1 oading Supplies 22
3.1.1 Installing Ink to the Top Ink Suppl Station 22
3.1.2 Installing Ink to the Bottom Ink Suppl Station 25
3.1.3 Loading the Tape 25
3.1.4 Butt Splice 27
3.2 Sending a Print Job to the Printer 27
3.3 Printing abels 28
3.3.1 The Control Panel 28
3.3.2 Printing 29
3.3.2.1 Handling the Leader 29

User’s Manual—SNAP™ 500 Printer
3.3.3 Errors 29
3.3.4 End of Da 30
3.3.5 Clearing Print Jobs 30
3.3.6 Using Pre-Printed Tape 30
3.3.6.1 Selecting the Sensor 31
3.3.6.2 Aligning the Tape to the Sensor 31
3.3.7 Feeding the tape 31
3.4 Option Menu System 31
3.4.1 Running Test Labels 32
3.4.2 Using Voice Demos 35
3.4.3 Setting / Adjusting Voice Button Volume 36
4.0 MAKING ADJUSTMENTS 38
4.1 Print Head Adjustments 38
4.1.1 Adjusting Print Head Pressure 38
4.1.2 Adjusting Densit (Darkness) 39
4.2 Adjusting the Stacker 39
4.2.1 Stacker Position 40
4.2.2 Toggle Switch 40
4.2.3 Stacker Angle 40
4.2.4 Platform 41
4.3 Print and Cut Adjustments 42
4.3.1 Cut Adjust 42
4.3.2 Print Adjust 43
4.4 Printer Features 43
4.4.1 Selecting the Printer Language 43
4.4.2 Setting the Date and Time 44
4.4.3 Enabling or Disabling the Cutter 44
4.4.4 Selecting the Print Speed 44
4.4.5 Selecting the Flagging Mode 45
4.4.6 Selecting the Sense Mark T pe 45
4.4.7 Setting the Default Transfer T pe 46
4.4.8 Viewing the Life Counts 46
5.0 MAINTENANCE 4
5.1 Print Head Cleaning and Handling 47
5.1.1 Handling Techniques 47
5.1.2 Cleaning Procedures 48
5.2 Print Head Replacement 49
5.3 ubrication 51

User’s Manual—SNAP™ 500 Printer
5.4 Rotary Knife Assembly 51
5.4.1 Removing and Replacing the Knife Assembl 52
5.4.2 Adjust the Knife Home Position 53
6.0 SERVICE ADJUSTMENTS 54
6.1 Tape (Web) Guide Position 54
6.2 Tape (Web) Guide Width Adjustments 54
6.3 Auxiliar Feed 54
6.4 Knife Shear Adjustment 54
.0 REMOTE CONTROL / DISPLAY MODULE 56
7.1 Controlling the Printer 57
7.2 The Menu S stem 57
7.3 Changing Values 57
8.0 VIRTUAL CONTROL PANEL 59
8.1 Viewing and Changing Printer Settings 60
9.0 UPGRADING THE PRINTER SOFTWARE 61
9.1 Introduction 61
9.2 What is Needed 61
9.3 Getting the UPG file 61
9.3.1 Using SpecStar to get the UPG file 61
9.3.2 Ordering the UPG file on CD 61
9.4 Getting Ready to Upgrade the Printer 61
9.5 Performing the Upgrade 61
10.0 ELECTRICAL TROUBLESHOOTING 65
10.1 Power Up / Sign On / Communications 65
10.2 Tape / Ink Advance 67
10.3 Print 68
10.4 Cut / Stack 70
10.5 Printer Errors 71
11.0 MECHANICAL TROUBLESHOOTING 5
11.1 Tape 75

User’s Manual—SNAP™ 500 Printer
11.2 Ink 76
11.3 Print 76
11.4 Knife 76
APPENDICES
1. Fuse Configuration 77
1.2 Reconfiguring the Internal Power Suppl 78
2. Ink and Tape Transfer Types 80
3. Printer Specifications 82
4. Instructions for Factory / Field Installation of Back Reflective Sensor 580010 84
Installation Procedure 84
Sensor Installation 86
Final Assembl 87
Back Reflective Sensor Mount Assembl Drawing 87
5. Instructions for Factory / Field Installation of Top Sensor Assemblies 580009 & 580011
88
Installation Procedure, Front of Printer 88
Installation Procedure, Rear Assembl 92
Final Assembl 94
Contrast Sensor Assembl Drawing 95
6. Instructions for Factory / Field Installation of High Speed Verifier Assembly 580015 96
Installation Procedure - Mechanical 96
Installation Procedure – Electrical 98
Installation – Rear Cover 99
7. Programming the Contrast Sensors 101
Programming the 580011 Contrast Sensor 101
Programming the 580009 Contrast Sensor 102
8. Warranty Information 104
Limited Warrant Error! Bookmark not defined.
Parts Error! Bookmark not defined.
Service Error! Bookmark not defined.
9. Option Menu System Flowchart 107
ELECTRICAL ASSEMBLY DRAWINGS 109
Electrical System Schematic 110
Harness Connections 111

User’s Manual—SNAP™ 500 Printer
MECHANICAL ASSEMBLY DRAWINGS 113
Unwind Assembly Drawing 114
Unwind Parts ist 115
Web Guide Assembly Drawing 116
Web Guide Parts ist 117
Printhead Assembly Drawing 118
Printhead Parts ist 119
Ink Unwind / Rewind Assembly Drawing 120
Ink Unwind / Rewind Parts ist 121
Upright Frame Assembly Drawing 122
Upright Frame Parts ist 123
Covers Assembly Drawing 124
Covers Parts ist 125
Feed – Drive Train Assembly Drawing 126
Feed – Drive Train Parts ist 127
Knife – Drive – Nip Roller Assembly Drawing 128
Knife – Drive – Nip Roller Parts ist 129
Rewind Assembly Drawing (Option) 130
Rewind Parts ist (Option) 131

User’s Manual—SNAP™ 500 Printer 9
1.0 Introduction
The AVERY DENNISON SNAP 500 printer is designed for convenience, eas
installation and operation, and dependabilit . It is capable of printing two-sided
brand/care labels at a rate of up to 7 inches (178 mm) per second. Your AVERY
DENNISON SNAP 500 printer allows for quick change-outs of inks, tape, and
label sizes, providing the versatilit required to meet most brand/care labeling
needs.
This manual is prepared for the actual printer operator, and is intended to be an
eas -to-use, quick reference guide. It contains procedures for receiving,
handling, set-up, installation, operation, and maintenance of the AVERY
DENNISON SNAP 500 printer.
Please read this section of the manual to familiarize ourself with the printer and
to guide ou through the initial receiving and set-up of our new AVERY
DENNISON SNAP 500 printer. Throughout this manual, a s stem of NOTES,
CAUTIONS, and WARNINGS has been used to quickl identif ke information
ou need to help ensure our personal safet and to operate the printer properl .
Before ou install or use our new AVERY DENNISON SNAP 500 printer, it is
important to review all NOTES, CAUTIONS, and WARNINGS in this manual to
help ensure maximum benefit from our printer. We also strongly suggest that
you watch the 17-minute training video, which will operate in any CD-ROM
drive. You ma want to keep the training video with this manual for eas , quick
reference in the future.
NOTES call attention to information that is especially
significant to understanding and operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be damaged.
WARNING notices describe situations in which lack of
attention or insufficient equipment knowledge could cause
either personal injury or damage to the printer.
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10 User’s Manual—SNAP™ 500 Printer
2.0 Installation
2.1 Preparing for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow the AVERY DENNISON SNAP 500
printer, PC, and any additional support or service
equipment to be plugged into the same service. It is
highly recommended that the printer and its accessories
be on a dedicated circuit.
The electrical service suppl ing power to the AVERY DENNISON SNAP 500
printer or to peripheral equipment connected to the AVERY DENNISON SNAP
500 printer should meet standard electrical code practices, including proper
grounding and neutrals.
2.1.2 Location Considerations
The printer weighs 45 pounds (20.5 Kg) and requires a table of sufficient qualit
and strength to handle this load. The AVERY DENNISON SNAP 500 printer
requires an area with the approximate dimensions of 72" wide x 30" deep x 32"
high (1.8 m x 76 cm x 81 cm). The host PC (if used) and an printer options will
increase the required area. AVERY DENNISON recommends using an industrial
t pe worktable. Refer to Figure 1 below.
The AVERY DENNISON SNAP 500 printer is designed for eas operator
accessibilit to the printer controls and components. Select our AVERY
DENNISON SNAP 500 printer’s location to meet the following criteria:
1. Choose an area that maintains optimum flow of our product and allows for
the operator’s comfort. Consider the ph sical demands being placed on the
operator with respect to height of the table on which the printer will be
placed, the amount of space around the printer, and the operator’s
accessibilit to the printer. Refer to Figure 1.
2. While AVERY DENNISON has designed the printer to be reasonabl quiet,
select an area where repetitious noise from printing and cutting processes is
acceptable.
CAUTION: It is each customer’s responsibility to make
sure that the workstation created for the AVERY
DENNISON SNAP 500 printer meets the recommended
requirements to ensure optimal operation of the printer.
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