Avery Dennison FreshMarx 9417 Service manual

System Administrator’s Guide
©2013 Avery Dennison Corp. All rights reserved.
TC9417SA Rev. AA 7/13
28028
0
Monarch
9417 Printer
® ®
FreshMarx

Each product and program carries a respective written warranty, the only warranty on which the
customer can rely. Avery Dennison reserves the right to make changes in the product, the programs,
and their availability at any time and without notice. Although Avery Dennison has made every effort to
provide complete and accurate information in this manual, Avery Dennison shall not be liable for any
omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
©2013 Avery Dennison Corporation. All rights reserved. No part of this publication may be reproduced,
transmitted, stored in a retrieval system, or translated into any language in any form by any means,
without the prior written permission of Avery Dennison.
WARNING
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des
Communications du Canada.
Trademarks
FreshMarx®, Monarch®, and Avery Dennison® are registered trademarks of Avery Dennison Corporation
Avery Dennison
170 Monarch Lane
Miamisburg, OH 45342

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TABLE OF CONTENTS
INTRODUCTION..................................................................................................
Using This Manual...............................................................
Audience............................................................................
About the Printer.................................................................
SETTING THE TIME AND DATE............................................................................
Adjusting the Time and Date.................................................
Formatting the Time and Date ..............................................
SETTING UP THEPRINTER .................................................................................
Adjusting the Print Settings..................................................
Adjusting the Backlight ........................................................
Changing the Administrator’s Password.................................
Setting the Options..............................................................
Adjusting the Network Settings.............................................
To automatically obtain an IP Address: ..............................
To enter an IP Address:....................................................
Selecting your Network Time Server ..................................
USING EDIT MODE..............................................................................................
Entering Edit Mode..............................................................
Adding and Removing Products ............................................
To add a product button:...................................................
To remove a product button: .............................................
Editing Product Descriptions ................................................
Editing the Use First Button..................................................
Editing Category Buttons .....................................................
Exiting Edit Mode................................................................
USING THE EDIT UTILITY....................................................................................
System Requirements..........................................................
Installing the Edit Utility.......................................................
Creating a New Product Data File.........................................
Configuring the Network Settings..........................................
Entering the Printer’s IP Address in the Edit Utility:.............
Specifying the Printer’s Type................................................
Uploading the Product Data File ...........................................
Editing the Data File............................................................
Editing Category Buttons..................................................
Editing the Use First Button ..............................................
Editing Tabs....................................................................
Creating and Editing Product Buttons.................................
Updating the Product Data File.............................................
Updating the Application’s Software......................................

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UPDATING THE PRINTER WITH USB ...................................................................
Updating Your Product Data File via USB ..............................
Updating Your Application Software via USB..........................
PERFORMING MAINTENANCE.............................................................................
Printing Diagnostic Labels....................................................
Version Information..........................................................
Network Information.........................................................
Gray Scale......................................................................
Checkerboard..................................................................
Copying a Data File to a USB Flash Drive..............................
Calibrating the Touch Screen ...............................................
Performing a Factory Reset..................................................
LABEL FORMATS ...............................................................................................
Format 1 ............................................................................
Format 2 ............................................................................
Format 3 ............................................................................
Format 4 ............................................................................
Format 5 ............................................................................
Format 6 ............................................................................
Format 7 ............................................................................
Format 8 ............................................................................

1
INTRODUCTION
Use the Monarch® FreshMarx® 9417 Food Freshness System for product freshness and to label
inventory. The printer is available as a single printer (left printer only) or dual printer (left and
right printer).
Using This Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Introduction Information you should know before using the printer.
2 Setting the
Time/Date Setting the time and date and formatting the time and date.
3 Setting Up the
Printer Adjusting the backlight, setting the print position, changing the
password, setting an IP Address, and using a network time
server.
4 Using Edit Mode Making changes to your product menu at the printer.
5 Using the Edit
Utility Creating and editing your product menu by using your PC.
6 Updating the
Printer via USB Updating the printer or application via the USB port/drive.
7 Performing
Maintenance Printing diagnostic labels and other maintenance procedures, such as calibrating the touch screen.
A Label Formats Format size and content fields.
Note: You may have a custom application that differs slightly from the examples in this
manual. The screens and labels shown are for reference only of the dual printer.
Audience
This manual is for the System Administrator who configures and updates the printer. For
information on printing labels and the printer’s care and maintenance, refer to the Operator’s
Handbook.
Introduction 1-1

About the Printer
The printer has a touch screen and a built-in FreshMarx application. The printer is available as
a single printer (left printer only) or dual printer (left and right printer). You may have a custom
application that differs slightly from the examples in this manual. The screens shown are for
reference only of the dual printer.
The printer includes eight formats. You can configure the dual printer to print one size supply
on the Left printer and a different size supply on the Right printer. For example, load 1.2” wide
by 1.1” long labels in the Left printer and 2.2” wide by 3.0” long labels in the Right printer. The
Left printer could print Format 1 and Format 8. The Right printer could print Format 5 and
Format 7. See Appendix A, “Label Formats” for the size and content of each format.
If your dual printer application only uses one size supply and one format, you could configure
the printer to print all formats on the Left printer and use the Right printer as a backup.
Note: Load the same size supply in both the Left and Right printers.
If you want the operator to select which printer (Left or Right) to use when a product button is
pressed, assign all categories to the same format (1-8) and the same printer (left or right). See
“Editing Category Buttons” in Chapter 4 for more information.
1Cover 6Power Cord
Connection
2Display 7Ethernet Port
3Left Printer 8USB (Type B) Port
4Right Printer 9USB (Type A) Port
5Speaker 10 Power Button
1-2 System Administrator’s Guide

SETTING THE TIME AND DATE 2
This chapter tells you how to
set the time and date.
format the time and date.
Note: You may have a custom application that differs slightly from the examples in this
manual. The screens and labels shown are for reference only of the dual printer.
Adjusting the Time and Date
You can set the system time and date, format the time and date, select your time zone, and
establish network time.
1. Press the Tools button.
2. Press Admin.
3. Enter the Admin password and press Enter. The default password is 1234.
Setting the Time and Date 2-1

4. Press Set Time / Date.
Use and to set the time and date.
Touch AM/PM to toggle the setting between AM and PM.
5. Press OK when you are finished.
2-2 System Administrator’s Guide

Formatting the Time and Date
To change the way the time/date appears on printed labels:
1. From the Admin Tools screen, press System Settings.
2. Press Format Time / Date.
3. Select the checkbox if you want to use a 24-hour clock. For example, 4:00 p.m. would
appear as 16:00.
Setting the Time and Date 2-3

4. Use the drop down menu to select the date format.
5. Use the and buttons to select your Time Zone.
6. Select the checkbox if you want the printer to automatically adjust the time for Daylight
Saving Time.
7. Press OK when you are finished.
2-4 System Administrator’s Guide

SETTING UP THE PRINTER 3
This chapter tells you how to
adjust where data prints on the label.
adjust the backlight.
change the Administrator’s Password.
set the options.
adjust the network settings.
use a network time server.
Note: You may have a custom application that differs slightly from the examples in this
manual. The screens and labels shown are for reference only of the dual printer.
Adjusting the Print Settings
You can adjust the horizontal (X) and vertical (Y) print position of data on a label and set the
print contrast. The Contrast controls the darkness of the printing. .
1. Press the Tools button.
2. Press Admin.
Note: Select Show Password if you want to see the characters while entering the password.
Setting Up the Printer 3-1

3. Enter the Admin password and press Enter. The default password is 1234.
4. Press System Settings.
3-2 System Administrator’s Guide

5. Press Print Settings. Adjust the print settings for the Left and Right Printer:
6. Use the and buttons to adjust the X Print Position. Increasing the value moves the
printed text to the right. Decreasing the value moves the printed text to the left. The range
is -100 to 100 and the default is 0.
7. Use the and buttons to adjust the Y Print Position. Increasing the value moves the
printed text up. Decreasing the value moves the printed text down. The range is
-128 to 127 and the default is 0.
8. Use the -and +buttons to adjust the Contrast. Increasing the value makes the print darker.
Decreasing the value makes the print lighter. The range is -100 to 100 and the default is 0.
9. Use the and buttons to select a format and click Test Print to check your print settings.
The label prints. Make adjustments if necessary. See Appendix A, “Label Formats” for the
size and content of each format.
10.Press OK when you are finished.
Setting Up the Printer 3-3

Adjusting the Backlight
You can adjust the brightness of the screen. The range is 0 to 100 percent.
1. From the Admin Tools screen, press System Settings.
2. Press Display Settings.
3. Use and to adjust the screen brightness. The Sample Buttons at the right show how the
colors appear at the various brightness settings.
4. Press Return when you are finished.
Changing the Administrator’s Password
To change the administrator’s password:
1. From the Admin Tools screen, press System Settings.
2. Press Change Admin Password.
3. Enter the new password. As you enter the password, the characters are replaced with “” in
the text. Select Show Password if you want the characters to appear in the text box.
4. Press Enter. The password has been changed.
Make a note of your new password. If you forget your password, call Service.
3-4 System Administrator’s Guide

Setting Up the Printer 3-5
Setting the Options
The options allow users to recreate an old label, use “end of day” expiration, or print “use first”
labels on the Right printer.
Recreate Label Users may need to reprint a freshness label if a label is torn or missing
from a product. The user enters the original Use By time and date.
Note: An asterisk (*) prints after the date or time, indicating a
reprinted label.
“End of Day”
expiration mode
Prints freshness labels or use-first labels with the words “End of Day”
and the date, no time. Use for products that expire at the end of each
day or in a set number of days from the first use. End of day expiration
mode expires earlier than the normal date/time mode.
Enter product expiration values in multiples of 1 day. For example,
1 day expires today; 2 days expires tomorrow, etc.
Note: If the expiration time contains any hours and/or minutes, the
printer uses normal date/time mode for that product.
For more information about expiration dates, see the table
below.
Mode 1 Day
Expiration 2 Day Expiration 3 Day Expiration
Normal Date/Time Mode
Current date/time:
May 1 10 AM
10 AM
5/2/13
10 AM
5/3/13
10 AM
5/4/13
End of Day Expiration Mode
Current Date:
May 1
End of Day
5/1/13
End of Day
5/2/13
End of Day
5/3/13
Print “Use First”
labels on the Right
printer.
Prints “Use First” labels on the Right printer instead of the Left printer.
All “Use First” labels print on the Right printer until this option is
disabled.

3-6 System Administrator’s Guide
1. From the Admin Tools screen, press System Settings.
2. Press Options.
3. Select the options you need.
4. Press OK when you are finished.

Adjusting the Network Settings
Use the Network Settings menu to view the network settings or set an IP Address. The printer’s
current network settings are displayed.
1. Press the Tools button.
2. Press Admin.
3. Enter the Admin password and press Enter. The default password is 1234.
4. Press System Settings.
em Settings.
Setting Up the Printer 3-7

5. Press Network Settings. The current network settings appear.
To automatically obtain an IP Address:
You can use DHCP to automatically obtain the printer’s IP Address.
1. From the Network Settings screen, select Use DHCP to obtain IP Add automatically.
2. Press OK.
3-8 System Administrator’s Guide

To enter an IP Address:
You can assign the printer a static IP Address.
1. From the Network Settings screen, select Use a Static IP Address.
2. Touch the text box next to each field to enter the information as needed on the keypad.
3. Press Enter on the keypad each time you complete a field.
4. Press OK when you are finished.
Setting Up the Printer 3-9

Selecting your Network Time Server
If your printer is connected to a network with Internet access or to a network time server, use
this screen to adjust the settings.
1. From the Network Settings screen, press Network Time Settings.
2. Select the check box if you want to automatically synchronize your clock with a Network
Time Server.
3. To add a new Network Time Server press Add. Use the keypad to enter the server address.
Press Enter on the keypad each time you complete a field.
To edit an existing Network Time Server, select the server name from the box then press
Edit. Use the keypad to change the server address as needed.
To remove an existing Network Time server, select the server name from the box then
press Remove.
4. Adjust the frequency at which your clock synchronizes with the Network Time Server. Use
the + and – buttons to adjust the setting up or down.
5. Press OK when you are finished.
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