Avery Dennison SNAP 700 Operating manual

Classification: Avery Dennison - Public
Operator’s and Service Manual
Avery Dennison
SNAPTM 700 Printer
SNAPTM 700 RFID Printer
05621398 Rev 4.8 02/17 © 2017 Avery Dennison Corp. All rights reserved
028028

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
WARNING
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference that may cause undesired operations.
This Class A digital apparatus meets all requirements of the Canadian Interference
Causing Equipment Regulations. Cet appareil numerique de la classe A respecte
toutes les exigences du Reglement sur le material broilleur du Canada

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
Table of Contents
1.0 INTRODUCTION 9
2.0 SAFETY INSTRUCTIONS 11
3.0 INSTALLATION 13
3.1 Preparing for the installation 13
3.1.1 AC Power Line 13
3.1.2 Location Considerations 13
3.1.3 PC Requirements 14
3.1.4 User Safety 15
3.2 Receiving 15
3.3 Unpacking 16
3.3.1 Removing the printer from the carton 16
3.3.2 Inspection/Inventory Checklist 17
3.3.3 Downloading Support Documentation 18
3.3.4 Disassembly and Disposal 18
3.4 Printer Description 19
3.4.1 Component Descriptions 19
3.4.2 Printer Configurations 20
3.5 Printer Setup 21
3.5.1 Attaching the Stacker 21
3.5.2 Attaching the Unwind Assembly 22
3.5.3 Checking the Main Fuse Configuration 22
3.5.4 Installing the Power Cord 23
3.6 Communications Cable Installation 24
3.6.1 Serial Cable 24
3.6.2 USB Cable 24
3.7 Networking Setup 25
3.7.1 BIOS settings 25
3.7.2 Connecting the networking cable 25
3.7.3 Setting the Printer IP Address 26
3.8 PCMate Platinum Software Installation 27
3.9 Printing a Test Label 27
3.9.1 Loading Supplies 27
3.9.2 Turning the Printer on 27
3.9.3 Selecting the Test Format 28
3.9.4 Printing the Test Labels 28

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
4.0 OPERATION 29
4.1 Loading Supplies 29
4.1.1 Installing Ink to the Top Ink Supply Station 29
4.1.2 Installing Ink to the Bottom Ink Supply Station 32
4.1.3 Loading the Stock 32
4.1.4 Butt Splice 34
4.1.5 3.1.5 Threading Diagrams 35
4.2 Sending a Print Job to the Printer 36
4.3 Printing Labels 36
4.3.1 The Control Panel 36
4.3.2 Printing 37
4.3.3 Handling the Leader 37
4.3.4 Feeding the stock 37
4.3.5 Errors 38
4.3.6 End of Day 38
4.3.7 Clearing Print Jobs 38
4.4 Using Pre-Printed Stock 39
4.4.1 Selecting the Sensor 39
4.4.2 Aligning the Stock to the Sensor 39
4.4.3 Aligning the Sensor to the Stock 40
4.5 Option Menu System 40
4.5.1 Running Test Patterns 41
4.5.2 Setting / Adjusting Voice Button Volume 43
5.0 MAKING ADJUSTMENTS 45
5.1 Print Head Adjustments 45
5.1.1 Adjusting Print Head Pressure 45
5.1.2 Adjusting Density (Darkness) 46
5.2 Adjusting the Stacker 46
5.2.1 Stacker Position 46
5.2.2 Toggle Switch 46
5.2.3 Stacker Angle 47
5.2.4 Platform 47
5.2.5 Static brush 48
5.3 Virtual Control Panel 49
5.3.1 Introduction 49
5.3.2 Changing Printer Settings in PCMate 50
5.3.3 Print/Cut Adjust Tab 51
5.3.4 Selecting the Printer Language 52
5.3.5 Setting the Date and Time 52
5.3.6 Enabling or Disabling the Cutter 53
5.3.7 Selecting the Print Speed 53
5.3.8 Selecting the Flagging Mode 53
5.3.9 Selecting the Sense Mark Type 54
5.3.10 Setting the Default Transfer 54

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
5.3.11 Viewing the Life Counts 55
5.3.12 Firmware 55
5.3.13 Print Quality 56
5.3.14 Other information on VCP 56
5.4 Web Server 57
5.4.1 Viewing and Changing the Printer Settings 57
5.4.2 Converting the DHCP Address to a Static Address 58
5.4.3 Resetting the Printer to DHCP Mode 59
5.4.4 Troubleshooting the Network Connection 59
6.0 MAINTENANCE 60
6.1 Print Head Cleaning and Handling 60
6.1.1 Handling Techniques 60
6.1.2 Cleaning Procedures 61
6.2 Print Head Replacement 62
6.3 Lubrication 65
6.4 Rotary Knife Assembly 65
6.4.1 Removing and Replacing the Knife Assembly 66
6.4.2 Adjust the Knife Home Position 69
6.5 Rubber Roller Replacement 69
7.0 SERVICE ADJUSTMENTS 70
7.1 Stock (Web) Guide Position 70
7.2 Stock (Web) Guide Width Adjustments 70
7.3 Stock Feed 70
7.4 Knife Shear Adjustment 71
8.0 UPGRADING THE PRINTER FIRMWARE 73
8.1 Introduction 73
8.2 Selecting the UPG file 73
8.3 Getting the UPG file 73
8.3.1 Getting UPG file using D2Comm 73
8.3.2 Getting UPG file without using D2Comm 74
8.4 Performing the Upgrade 74
8.4.1 Unzipping the file 74
8.4.2 Upgrading through PCMate 75
8.4.3 Upgrading through USB Flash Drive 78
8.4.4 Upgrading through the Webserver 79
9.0 ELECTRICAL TROUBLESHOOTING 82
9.1 Power Up / Sign On / Communications 82

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
9.2 Stock / Ink Advance 85
9.3 Print 86
9.4 Cut / Stack 88
9.5 Printer Errors 89
10.0 MECHANICAL TROUBLESHOOTING 95
10.1 Stock 95
10.2 Ink 96
10.3 Print 96
10.4 Knife 96
10.5 Stacker 97
11.0 APPENDICES 98
11.1 Fuse Configuration 98
11.2 Ink and Stock Transfer Types 99
11.3 Printer Specifications 101
11.4 Factory / Field Installation of Top Sensor Assemblies 103
11.4.1 Installation Procedure 103
11.5 Programming the Contrast Sensors 107
11.5.1 Programming the Contrast Sensor 108
11.5.2 Programming the Color Contrast Sensor 109
11.6 Factory / Field Installation of High Speed Verifier Assembly 111
11.6.1 Installation Procedure - Mechanical 111
11.6.2 Installation Procedure - Electrical 113
11.6.3 Installation –Rear Cover 114
11.7 Warranty Policy 115
11.7.1 Service 116
11.8 8. Option Menu System Flowchart 117
12.0 ELECTRICAL DRAWINGS 118
12.1 Electrical System Schematic 119
12.2 Harness Connections 120
13.0 MECHANICAL ASSEMBLY DRAWINGS 121
13.1 Unwind Assembly 122
13.2 Unwind Assembly RFID 3” / 4” 124
13.3 Unwind Motor Assembly 126
13.4 Decurler Assembly 128

User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
13.5 Web Guide Assembly 130
13.6 Sensor Tray Assembly 132
13.7 Sensor Tray RFID Assembly 134
13.8 Top Print Head Assembly 136
13.9 Bottom Print Head Assembly 138
13.10 Print Head Assembly 140
13.11 Platen Roller Assembly 142
13.12 Ink Arbor Assembly 144
13.13 Ink Unwind / Rewind Motor(s) Assembly 146
13.14 Drive Assembly 148
13.15 Knife Assembly 150
13.16 Nip Roller Assembly 152
13.17 Knife / Drive Motors Assembly 154
13.18 Knife Drive Motor Assembly RFID 156
13.19 RFID Reader Assembly 158
13.20 Covers Assembly 160
13.21 Cooling Fans Assembly 162
13.22 Stacker Assembly (Sheet 1 of 2) 164
13.23 Stacker Assembly (Sheet 2 of 2) 166
14.0 ADDENDUM I –HANDLING PROCEDURES 169
15.0 ADDENDUM II –SHORT FEED 171
15.1.1 Short Feed O-Ring Replacement 171
15.1.2 Short Feed Assembly 172
15.1.3 Short Feed Assembly Part List 173
16.0 REVISION RECORD 175

User’s Manual—SNAP™ 700 Printer 9
Classification: Avery Dennison - Public
1.0 Introduction
AVERY DENNISON has designed the SNAPTM 700 printer for simple installation,
easy operation, and dependability. Use your printer to produce two-sided,
brand/care labels, paper hang tags and self-adhesive stickers for your apparel,
footwear, or other products needing identification. Printing up to a speed of up to
7 inches (178 mm) per second for care labels and 12 inches (305mm) per
second for tags and stickers, (supply dependent) the SNAP 700 printer features
quick change-outs of inks and tapes, multilingual voice prompts, and easy
operating system updates. Finally, the SNAP 700 printer supports various
options including RFID.
The SNAP 700 multiple head printer can have two different head configurations
when ordered. This manual covers both configurations.
This manual guides the printer operator as an easy-to-use, quick-reference
guide. It contains procedures for receiving, handling, set-up, installation,
operation, and maintenance of the SNAP 700 printer.
Please read this section of the manual to familiarize yourself with the printer and
to guide you through the initial receiving and set-up of your new SNAP 700
printer. Throughout this manual, a system of NOTES, CAUTIONS, and
WARNINGS identify key information to ensure your personal safety and to proper
printer operation. Please review these carefully.
We also strongly suggest that you watch the 17-minute training video,
which is available on the Avery Dennison support web site. Refer to the
documentation included with the printer for more details.
NOTES call attention to information that is especially
significant to understanding and operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be damaged.
WARNING notices describe situations in which lack of
attention or insufficient equipment knowledge could cause
either personal injury or damage to the printer.
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User’s Manual—SNAP™ 700 Printer 11
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2.0 Safety Instructions
Follow all of the safety requirements and procedures established for your
facility.
Turn off the power to the printer before cleaning, servicing, or replacing
any components.
You do not have to turn off the power when loading or changing supplies.
Follow all cautions and instructions marked on the product
There are hazardous moving parts in the printer. Service should be
performed only by trained service personnel.
All covers and guards must be in place when operating the printer and
should be removed only by trained service personnel.
Do not push objects of any kind through openings in the equipment.
Dangerous energy might be present and cause fire, electric shock, or
damage to the equipment.
Do not block or cover the openings of the equipment.
Do not place the equipment near a radiator or heat register. This could
cause the product to overheat.
Turn off the printer and disconnect the power cord before servicing the
printer.
Operators should read and understand the Operators manual before
operating the printer
If the printer operates improperly or fails to respond to commands, turn
the printer off using the power switch. If the problem continues to occur,
obtain service for the printer.
The AC mains supply for the printer should be properly grounded and
provide overcurrent protection as required to meet all local electrical and
building codes.
The AC mains supply for the printer should be properly grounded and
should meet all local electrical and building codes and provide
overcurrent protection as required.
The AC mains supply for the printer should be properly grounded and
should meet all local electrical and building codes and provide
overcurrent protection as required
Do not remove, deface, or defeat any safety guards or warning labels.
Do not operate the printer with any parts missing or broken.
For information about supply compatibility or environmental information,
contact your local Avery Dennison Customer Service.

12 User’s Manual—SNAP™ 700 Printer
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The printer has been designed to be as safe as possible. However, there
are moving parts during the normal operation of the printer. Obey all
warning labels and safety instructions during operation.
CAUTION: The SNAP 500 printer has some pinch points
which have safeguards design in. AVERY DENNISION
strongly recommends that you do not modify or bypass
these safeguards.
CAUTION: Danger of explosion if battery is incorrectly
replaced. Return product to Avery Dennison for proper
replacement and disposal. Call 1 –800 –543 –6650
Warning: There are hazardous moving parts at the
print head station. Keep hair, loose garments, jewelry
and fingers away.
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User’s Manual—SNAP™ 700 Printer 13
Classification: Avery Dennison - Public
3.0 Installation
3.1 Preparing for the installation
3.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow you to plug the SNAP 700 printer,
PC, and any additional support or service equipment into
the same service. We highly recommend that the printer
and its accessories be on a dedicated circuit.
The electrical service supplying power to the SNAP 700 printer or to peripheral
equipment connected to the SNAP 700 printer should meet standard electrical
code practices, including proper grounding and neutrals.
3.1.2 Location Considerations
The SNAP 700 printer weighs 60 pounds (27.2 Kg) and requires a table of
sufficient quality and strength to handle this load. The printer requires an area of
approximately 72" wide x 30" deep x 32" high (1.8 m x 76 cm x 81 cm). The host
PC (if used) and any printer options will increase the required area. AVERY
DENNISON recommends using an industrial type worktable. Refer to Figure 1
below.
The SNAP 700 printer is designed for easy operator accessibility to the printer
controls and components. Select your SNAP 700 printer’s location to meet the
following criteria:
1. Physical demands on the operator will dictate proper height of the table
supporting the printer. Ensure the operator has comfortable access to the
printer. Refer to Figure 1.
2. Allow enough space for smooth flow of materials that the operator will
load on the printer as well as space for processing the finished product
from the printer.
3. While AVERY DENNISON has designed the printer to be reasonably
quiet, select an area where repetitious noise from printing and cutting
processes is acceptable. This is not an office space printer, it’s a
production machine.
CAUTION: Each customer must take responsibility to
ensure the workstation created for the SNAP 700 printer
meets the recommended requirements to ensure optimal
operation of the printer.
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14 User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
Figure 1. Recommended Workstation Layout
3.1.3 PC Requirements
Most customers use a personal computer to download information to the SNAP
700 printer. The printer can be connected to any type of computer capable of
sending the AVERY DENNISON Command Language, or PCL.
PCMate Platinum tag and label printing software supports the new virtual control
panel feature when using the SNAP 700 printer. PCMate features higher
communication speeds of the SNAP 700. Finally, it can deliver firmware
upgrades from the Internet.
PCMate Platinum requires the following minimum PC system:
IBM ®PC or Compatible
Microsoft Windows®XP, 7 or later (check for latest version of Windows)
At least 2 Gigabytes of RAM
At least 10 Gigabyte of available disk space
Pentium III or later processor, 800Mhz
Monitor with 1024 x 768 resolution
CD ROM drive
Internet Connection to access software upgrades and remote diagnostics
Refer to your PCMate Platinum user’s manual for proper installation procedures.

User’s Manual—SNAP™ 700 Printer 15
Classification: Avery Dennison - Public
3.1.4 User Safety
1. Follow all of the safety requirements and procedures established for your
facility.
2. Turn off the power to the printer before cleaning, servicing, or replacing
any components.
3. You do not have to turn off the power when loading or changing supplies.
CAUTION: The SNAP 700 printer has some pinch points
which have safeguards designed in. AVERY DENNISION
strongly recommends that you do not modify or bypass
these safeguards.
CAUTION: Danger of explosion id battery is incorrectly
replaced. Return product to Avery Dennison for proper
replacement and disposal. Call 1 –800 –543 –6650
Warning: There are hazardous moving parts at the
print head station. Keep hair, loose garments, jewelry
and fingers away.
3.2 Receiving
The SNAP 700 printer’s shipping carton weighs 90 pounds (40.8 Kg). The carton
is large and specially made to protect the printer. It may be awkward or difficult to
move by hand to its installation location.
CAUTION: Do not remove the printer from the carton or
unpack in the shipping / receiving department. Move the
carton to the installation location.
Move the SNAP 700 printers with a forklift, fork cart or handcart to its
intended location. Use one of these handling devices to more easily and
safely move the printer. Leave the printer in the carton while moving it to
protect it.
The stacker and any other accessories purchased for the printer may be
shipped separately.
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16 User’s Manual—SNAP™ 700 Printer
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3.3 Unpacking
3.3.1 Removing the printer from the carton
1. Open the carton by removing the banding straps.
2. Cut the tape seam on the top of the carton.
3. Remove top foam-packing layer (see Figure 2A).
4. Remove any individual pack components like the supply unwind arbor.
Figure 2A –Shipping Carton
CAUTION: Do not discard any of the packing / shipping
material in case you have to move the printer to another
location or return it to AVERY DENNISON for service.
5. The printer has been wrapped with plastic to protect the printer from the
packing material and moisture.
6. It requires 2 people to remove the printer from the carton.
Figure B
7. Lift the outer packing sleeve from the base (see Figure B) above.
8. Unpack the unwind arbor from its box and place it on the workstation
table next to the printer. Refer to Section 2.5.6 Attaching the Unwind
Assembly & Refer to Section 2.5.1, Attaching the Stacker.
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User’s Manual—SNAP™ 700 Printer 17
Classification: Avery Dennison - Public
CAUTION: Lifting the printer from any component other
than case or stacker supports can damage the printer and
cause needless start up delays.
Figure 2B: Lift Locations
3.3.2 Inspection / Inventory Checklist
1. Inspect the printer for any damage that may have occurred from shipping.
2. Check the SNAP 700 printer shipping carton to be sure the following
items are also included with your printer.
Serial Cable
A quick-disconnect power cord for 115-Volt printer)
Unwind Assembly
3. If you see obvious damage to the printer, or if any items listed above are
missing, contact AVERY DENNISON for further instructions.
In the U.S.A., call [phone], select option for Customer
Service.
Outside the U.S.A., please contact your local AVERY DENNISON
supplier.
CAUTION: Each customer must take responsibility to ensure the
workstation created for the SNAP 500 printer meets the
recommended requirements to ensure optimal operation of the
printer.
X
X
X
X
X
X
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18 User’s Manual—SNAP™ 700 Printer
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3.3.3 Downloading Support Documentation
1. Go to http:/pfs.averydennison.com/en/home/support.html
2. PCMate Platinum is available from this page.
3. For printer related material, click on “Manuals and Status Codes”
4. Under “Apparel Model Search (SNAP 500, SNAP 700 and other printers)
select “SNAP 700”.
SNAP printer firmware
Instructional videos
SNAP 700 printer User's Manual
3.3.4 Disassembly and Disposal
1. No special steps are needed to decommission the printer.
2. Remove stock and ink and disconnect the power cord and communication
cable(s);
3. Dispose of the printer in accordance with local laws and ordinances.

User’s Manual—SNAP™ 700 Printer 19
Classification: Avery Dennison - Public
3.4 Printer Description
3.4.1 Component Descriptions
Shown below are the important parts of the SNAP 700 Printer. Please take a
moment to familiarize yourself with the printer.
Figure 3. SNAP 700 Printer
NOTE: Please take some time to become familiar with the
printer’s major components and their functions. Refer to
Figure 3.
The Stock Unwind Arbor holds the supply roll. By rotating the outer
knob clockwise or counterclockwise, you can adjust the Arbor to
accommodate stocks ranging from ½ inch - 5 inches (12.7 mm - 127 mm)
wide. The arbor auto-centers the stock through the printer. Metal fingers
extend to hold the supply roll in place. This allows back tension which
keeps the stock centered through the printer.
The Stock (Web) Guide guides the stock through the printer and is
adjusted by rotating the black knob.
The Upper and Lower Print Stations house the print head assemblies.

Upper Ink Arbors
Control Panel
Upper Print Station
Rotary Knife Assembly
Stacker
Lower Ink Arbors
Lower Print Station
Stock (Web) Guide
Stock Arbor

20 User’s Manual—SNAP™ 700 Printer
Classification: Avery Dennison - Public
They have knobs for adjusting print head pressure and print density to
control the print quality.
The Upper and Lower Ink Arbors are adjusted using the black knob on
the end of the arbor. To open up and close down the self-center arbor to
the ink cores rotate the knob. Do not over tighten onto the core to hole
them in place. They accommodate ink rolls ranging from 1 inch (25mm)
to 5 inches (127 mm) cores.
A Rotary Knife Assembly comes with printer. When printing woven
tapes, use a Sonic Knife accessory option that provides ultrasonic cutting
and sealing.
The Stacker collects the finished, printed labels. You can adjust it to
accommodate a variety of label stocks and short or long labels. Once the
stacker reaches the bottom, the printer will stop, indicate the stacker is
full, and allow you to remove the labels.
The Control Panel with buttons and LED’s indicate printer status and
information about specific jobs.
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference in which case the user
may be required to take adequate measures.
3.4.2 Printer Configurations
The Snap 700 comes in 2 configurations:
1 over 1 –The Snap 700 1 over 1 features one upper print head over
one lower print head, capable of printing a two sided label.
1 over 0 –The Snap 700 1 over 0 features one print head on top only.
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