Avery Dennison SNAP 700 Operating manual

Operator’s and Service Manual
Avery Dennison
SNAPTM 700 Printer
SNAPTM 700 RFID Printer
621398 Rev 4.5 3/14 © 2014 Avery Dennison Corp. All rights reserved
028028

ser’s Manual—SNAP™ 700 Printer
WARNIN
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference that may cause undesired operations.
This Class A digital apparatus meets all requirements of the Canadian Interference
Causing Equipment Regulations. Cet appareil numerique de la classe A respecte
toutes les
exigences du Reglement sur le material
broilleur d
u Canada

ser’s Manual—SNAP™ 700 Printer
Table of Contents
1.0 INTRODUCTION 9
2.0 INSTALLATION 10
2.1 Preparing for the installation 10
2.1.1 AC Power Line 10
2.1.2 Location Considerations 10
2.1.3 PC Requirements 11
2.1.4 User Safety 12
2.2 Receiving 12
2.3 Unpacking 13
2.3.1 Removin the printer from the carton 13
2.3.2 Inspection / Inventory Checklist 14
2.3.3 Downloadin Support Documentation 14
2.4 Printer Description 15
2.4.1 Printer Confi urations 16
2.5 Setting up the Printer 17
2.5.1 Attachin the Stacker 17
2.5.2 Checkin the Main Fuse Confi uration 18
2.5.3 Installin the Power Cord 19
2.5.4 Installin the PC Interface Cable 19
2.5.5 Installin PCMate Platinum Software 20
2.5.6 Attachin the Unwind Assembly 20
2. Printing a Test Label 21
2.6.1 Loadin Supplies 21
2.6.2 Turnin the Printer on 21
2.6.3 Selectin the Test Format 21
2.6.4 Printin the Test Labels 22
3.0 OPERATION 23
3.1 Loading Supplies 23
3.1.1 Installin Ink to the Top Ink Supply Station 23
3.1.2 Installin Ink to the Bottom Ink Supply Station 26
3.1.3 Loadin the Stock 26

ser’s Manual—SNAP™ 700 Printer
3.1.4 Butt Splice 28
3.1.5 Threadin Dia rams 29
3.2 Sending a Print Job to the Printer 30
3.3 Printing Labels 30
3.3.1 The Control Panel 30
3.3.2 Printin 31
3.3.3 Handlin the Leader 31
3.3.4 Feedin the stock 31
3.3.5 Errors 32
3.3.6 End of Day 32
3.3.7 Clearin Print Jobs 32
3.4 Using Pre-Printed Stock 33
3.4.1 Selectin the Sensor 34
3.4.2 Ali nin the Stock to the Sensor 34
3.4.3 Ali nin the Sensor to the Stock 34
3.5 Option Menu System 35
3.5.1 Runnin Test Patterns 36
3.5.2 Settin / Adjustin Voice Button Volume 38
4.0 MAKIN ADJUSTMENTS 40
4.1 Print Head Adjustments 40
4.1.1 Adjustin Print Head Pressure 40
4.1.2 Adjustin Density (Darkness) 41
4.2 Adjusting the Stacker 41
4.2.1 Stacker Position 42
4.2.2 To le Switch 42
4.2.3 Stacker An le 42
4.2.4 Platform 43
4.3 Virtual Control Panel 44
4.3.1 Introduction 44
4.3.2 Chan in Printer Settin s in PCMate (Printer Settin s) 45
4.3.3 Print/Cut Adjust (VCP Print/Cut Adjust Tab) 45
4.3.4 Selectin the Printer Lan ua e (VCP Options Tab) 46
4.3.5 Settin the Date and Time (VCP Options Tab) 47
4.3.6 Enablin or Disablin the Cutter (VCP Options Tab) 47
4.3.7 Selectin the Print Speed (VCP Options Tab) 47
4.3.8 Selectin the Fla in Mode (VCP Options Tab) 48
4.3.9 Selectin the Sense Mark Type (VCP Options Tab) 48
4.3.10 Settin the Default Transfer Type (VCP Options Tab) 48
4.3.11 Viewin the Life Counts (VCP Versions/History Tab) 49
4.3.12 Firmware Version (VCP Versions/History Tab) 49
4.3.13 Print Quality (VCP Arbor Tension Adjust Tab) 50
4.3.14 Other information on VCP 50

ser’s Manual—SNAP™ 700 Printer
4.4 Web Server 51
4.4.1 Settin the Printer IP Address 51
4.4.2 Obtainin a DHCP Address 51
4.4.3 Determinin the DHCP Address 52
4.4.4 Convertin the DHCP Address to a Static Address 53
4.4.5 Resettin the Printer to DHCP Mode 54
4.4.6 Viewin and Chan in the Printer Settin s 55
4.4.7 Troubleshootin the Network Connection 56
5.0 MAINTENANCE 57
5.1 Print Head Cleaning and Handling 57
5.1.1 Handlin Techniques 57
5.1.2 Cleanin Procedures 58
5.2 Print Head Replacement 59
5.3 Lubrication 2
5.4 Rotary Knife Assembly 2
5.4.1 Removin and Replacin the Knife Assembly 63
5.4.2 Adjust the Knife Home Position 66
5.5 Rubber Roller Replacement
6.0 SERVICE ADJUSTMENTS 67
6.1 Stock (Web) Guide Position 67
6.2 Stock (Web) Guide Width Adjustments 67
6.3 Stock Feed 67
6.4 Knife Shear Adjustment 67
7.0 UP RADIN THE PRINTER FIRMWARE 69
7.1 Introduction 9
7.2 Selecting the UPG file 9
7.3 Getting the UPG file 70
7.3.1 Gettin UPG file usin D2Comm 70
7.3.2 Gettin UPG file without usin D2Comm 70
7.4 Performing the Upgrade 71
7.4.1 Unzippin the file 71
7.4.2 Up radin throu h PCMate 72
7.4.3 Up radin throu h USB Flash Drive 75
7.4.4 Up radin throu h the Webserver 75
8.0 ELECTRICAL TROUBLESHOOTIN 79
8.1 Power Up / Sign On / Communications 79

ser’s Manual—SNAP™ 700 Printer
8.2 Stock / Ink Advance 81
8.3 Print 82
8.4 Cut / Stack 84
10.5 Printer Errors 85
9.0 MECHANICAL TROUBLESHOOTIN 91
9.1 Stock 91
9.2 Ink 92
9.3 Print 92
9.4 Knife 92
APPENDICES 93
1. Fuse Configuration 93
2. Ink and Stock Transfer Types 94
3. Printer Specifications 9
4. Instructions for Factory / Field Installation of Top Sensor Assemblies 2000 & 20007
98
Installation Procedure 98
5. Programming the Contrast Sensors 102
Pro rammin the Contrast Sensor 103
Pro rammin the Color Contrast Sensor 104
. Instructions for Factory / Field Installation of High Speed Verifier Assembly 20008F
(Factory) and 20008 (Field) 10
Installation Procedure - Mechanical 106
Installation Procedure - Electrical 108
Installation – Rear Cover 109
7. Warranty Policy 110
Service 111
8. Option Menu System Flowchart 112
ELECTRICAL DRAWIN S 113
Electrical System Schematic 114
Harness Connections 115
MECHANICAL ASSEMBLY DRAWIN S 117

ser’s Manual—SNAP™ 700 Printer
Unwind Assembly – Single Shaft Design (Old) 118
Unwind Assembly – Two Shaft Design (New) 119
Unwind Assembly RFID 3” / 4” – Single Shaft Design (Old) 120
Unwind Assembly RFID 3” / 4” – Two Shaft Design (New) 121
Unwind Motor Assembly 122
Decurler Assembly 123
Web Guide Assembly 124
Sensor Tray Assembly 125
Sensor Tray Assembly RFID 12
Top Print Head Assembly 127
Bottom Print Head Assembly 128
Print Head Assembly 129
Platen Roller Assembly 130
Ink Arbor Assembly 131
Ink Unwind / Rewind Motor(s) Assembly 132
Drive Assembly 133
Knife Assembly 134
Nip Roller Assembly 13
Knife / Drive Motors Assembly 137
Knife / Drive Motors Assembly RFID 138
RFID Reader Assembly 139
Covers Assembly 140
Cooling Fans Assembly 141
Stacker Assembly (Sheet 1 of 2) 142
Stacker Assembly (Sheet 2 of 2) 143
Stacker Parts List 144
Addendum I – Printing and Supplies Handling Procedure 145

ser’s Manual—SNAP™ 700 Printer
Addendum II – Short Feed 147
Short Feed O-Rin Replacement 147
Short Feed Assembly 149
Short Feed Part List 150
Revision Record 152

ser’s Manual—SNAP™ 700 Printer
9
1.0 Introduction
AVERY DENNISON has designed the SNAP
TM
700 printer for simple installation,
easy operation, and dependability. se your printer to produce two-sided,
brand/care labels paper hang tags and self-adhesive stickers for your apparel,
footwear, or other products needing identification. Printing up to a speed of up to
7 inches (178 mm) per second for care labels and 12 inches (305mm) per
second for tags and stickers, (supply dependent) the SNAP 700 printer features
quick change-outs of inks and tapes, multilingual voice prompts, and easy
operating system updates. Finally, the SNAP 700 printer supports various
options including RFID.
The SNAP 700 multiple head printer can have two different head configurations
when ordered. This manual covers both configurations.
This manual guides the printer operator as an easy-to-use, quick-reference
guide. It contains procedures for receiving, handling, set-up, installation,
operation, and maintenance of the SNAP 700 printer.
Please read this section of the manual to familiarize yourself with the printer and
to guide you through the initial receiving and set-up of your new SNAP 700
printer. Throughout this manual, a system of NOTES, CA TIONS, and
WARNINGS identify key information to ensure your personal safety and to proper
printer operation. Please review these carefully.
We also strongly suggest that you watch the 17-minute training video,
which is available on the D2Comm web site. Refer to the documentation
included with the printer for more details.
NOTES call attention to information that is especially
significant to understanding and operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be damaged.
WARNIN notices describe situations in which lack of
attention or insufficient equipment knowledge could cause
either personal injury or damage to the printer.
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10 ser’s Manual—SNAP™ 700 Printer
2.0 Installation
2.1 Preparing for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow you to plug the SNAP 700 printer,
PC, and any additional support or service equipment into
the same service. We highly recommend that the printer
and its accessories be on a dedicated circuit.
The electrical service supplying power to the SNAP 700 printer or to peripheral
equipment connected to the SNAP 700 printer should meet standard electrical
code practices, including proper grounding and neutrals.
2.1.2 Location Considerations
The SNAP 700 printer weighs 60 pounds (27.2 Kg) and requires a table of
sufficient quality and strength to handle this load. The printer requires an area of
approximately 72" wide x 30" deep x 32" high (1.8 m x 76 cm x 81 cm). The host
PC (if used) and any printer options will increase the required area. AVERY
DENNISON recommends using an industrial type worktable. Refer to Figure 1
below.
The SNAP 700 printer is designed for easy operator accessibility to the printer
controls and components. Select your SNAP 700 printer’s location to meet the
following criteria:
1. Physical demands on the operator will dictate proper height of the table
supporting the printer. Ensure the operator has comfortable access to the
printer. Refer to Figure 1.
2. Allow enough space for smooth flow of materials that the operator will
load on the printer as well as space for processing the finished product
from the printer.
3. While AVERY DENNISON has designed the printer to be reasonably
quiet, select an area where repetitious noise from printing and cutting
processes is acceptable.
CAUTION: Each customer must take responsibility to
ensure the workstation created for the SNAP 700 printer
meets the recommended requirements to ensure optimal
operation of the printer.
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