Avery Dennison SNAP 500 User manual

User’s Manual
SNAP
TM 500 Printer
2/1 2/0 1/1 1/0 & 2/1 600DPI
AVERY DENNISON
Manual E ition 2.2
17 July 2013
Manual Part Number 631398

User’s Manual—SNAP™ 500 2/1 Printer
Manual Part Number 631398
WARNING
T is device complies wit Part 15 of t e FCC Rules. Operation is subject to t e
following two conditions:
1) t is device may not cause armful interference, and
2) t is device must accept any interference t at may cause undesired operations.
T is Class A digital apparatus meets all requirements of t e Canadian Interference
Causing Equipment Regulations. Cet appareil numerique de la classe A respecte
toutes les exigences du Reglement sur le material broilleur du Canada

User’s Manual—SNAP™ 500 2/1 Printer
Table of Contents
1.0 INTRODUCTION 10
2.0 INSTALLATION 11
2.1 Preparing for the installation 11
2.1.1 AC Power Line 11
2.1.2 Location Considerations 11
2.1.3 PC Requirements 12
2.1.4 User Safety 13
2.2 Receiving 13
2.3 Unpacking 13
2.3.1 Removing t e printer from t e carton 13
2.3.2 Inspection / Inventory C ecklist 15
2.4 Printer Description 16
2.4.1 Component Descriptions 16
2.4.2 Printer Configurations 17
2.5 Setting up the Printer 18
2.5.1 Attac ing t e Stacker 18
2.5.2 Mains Disconnect 19
2.5.3 Installing t e Power Cord 20
2.5.4 Installing t e PC Interface Cable 20
2.5.5 Installing PCMate Platinum Software 21
2.6 Printing a est Label 21
2.6.1 Loading Supplies 21
2.6.2 Turning t e Printer on 21
2.6.2 Selecting t e Test Format 21
2.6.3 Printing t e Test Labels 22
3.0 OPERATION 23
3.1 Loading Supplies 23
3.1.1 Installing Ink to t e Top Ink Supply Station(s) 23
3.1.2 Installing Ink to t e Bottom Ink Supply Station 26
3.1.3 Loading t e Stock 26
3.1.4 Butt Splice 28
3.1.5 T reading Diagrams 29
3.2 Sending a Print Job to the Printer 31
3.3 Printing Labels 31

User’s Manual—SNAP™ 500 2/1 Printer
3.3.1 T e Control Panel 31
3.3.2 Printing 32
3.3.2.1 Handling t e Leader 32
3.3.3 Errors 32
3.3.4 End of Day 33
3.3.5 Clearing Print Jobs 33
3.3.6 Using Pre-Printed Stock 33
3.3.6.1 Selecting t e Sensor 34
3.3.6.2 Aligning t e Stock to t e Sensor 34
3.3.7 Feeding t e stock 34
3.4 Option Menu System 34
3.4.1 Running Test Patterns 35
3.4.2 Setting / Adjusting Voice Button Volume 37
4.0 MAKING ADJUSTMENTS 39
4.1 Print Head Adjustments 39
4.1.1 Adjusting Print Head Pressure 39
4.1.2 Adjusting Density (Darkness) 40
4.2 Adjusting the Stacker 40
4.2.1 Stacker Position 41
4.2.3 Stacker Angle 41
4.2.4 Platform Angle 42
4.2.2 Heig t of Stack - Stacker Sensor 42
4.3 Print and Cut Adjustments 43
4.3.1 Cut Adjust 43
4.3.2 Print Adjust 44
4.4 Printer Features 44
4.4.1 Selecting t e Printer Language 44
4.4.2 Setting t e Date and Time 45
4.4.3 Enabling or Disabling t e Cutter 45
4.4.4 Selecting t e Print Speed 45
4.4.5 Selecting t e Flagging Mode 45
4.4.6 Selecting t e Sense Mark Type 46
4.4.7 Setting t e Default Transfer Type 46
4.4.8 Viewing t e Life Counts 46
5.0 MAINTENANCE 47
5.1 Print Head Cleaning and Handling 47
5.1.1 Handling Tec niques 47
5.1.2 Cleaning Procedures 48
5.2 Print Head Replacement 48

User’s Manual—SNAP™ 500 2/1 Printer
5.3 Lubrication 51
5.4 Rotary Knife Assembly 51
5.4.1 Removing and Replacing t e Knife Assembly 51
5.4.2 Adjust t e Knife Home Position 53
5.5 Knife Blade Cleaning 53
5.5.1 Cleaning Procedure 53
6.0 SERVICE ADJUSTMENTS 55
6.1 Tape (Web) Guide Position 55
6.2 Tape (Web) Guide Widt Adjustments 55
6.3 Auxiliary Feed 55
6.4 Knife S ear Adjustment 55
6.5 Feed Assembly Adjustment 57
7.0 VIRTUAL CONTROL PANEL 59
8.0 CHANGING PRINTER SETTING IN PC MATE 60
8.1 Viewing and C anging Printer Settings 60
9.0 UPGRADING THE PRINTER SOFTWARE 62
9.1 Introduction 62
9.2 What is Needed 62
9.3 Getting the UPG file 62
9.3.1 Using D2Comm to get t e UPG file 62
9.3.2 Getting upgrade file from D2Comm wit out password 62
9.4 Getting Ready to Upgrade the Printer 63
9.5 Performing the Upgrade 63
10.0 ELECTRICAL TROUBLESHOOTING 67
10.1 Power Up / Sign On / Communications 67
10.2 ape / Ink Advance 69
10.3 Print 71
10.4 Cut / Stack 73
10.5 Printer Errors 74
11.0 MECHANICAL TROUBLESHOOTING 78

User’s Manual—SNAP™ 500 2/1 Printer
11.1 ape 78
11.2 Ink 79
11.3 Print 79
11.4 Knife 79
APPENDICES 81
1. Ink and ape ransfer ypes 81
2. Printer Specifications 83
3. Warranty Policy 86
Service 87
4. Option Menu System Flowchart 89
ELECTRICAL ASSEMBLY DRAWINGS 90
Electrical System Schematic 91
Harness Connections 92
MECHANICAL ASSEMBLY DRAWINGS 93
Unwind Assembly Drawing 94
Unwind Parts List 95
Web Guide Assembly Drawing 96
Web Guide Parts List 97
Print Head Assembly Drawing 98
Print Head Parts List 99
Swing Arm Assembly Drawing 100
Swing Arm Assembly Parts List 101
Ink Unwind / Rewind Arbor Assembly Drawing 102
Ink Unwind / Rewind Arbor Parts List 103
Ink / Unwind Motor Assembly Drawing 104
Ink / Unwind Motor Assembly Parts List 105

User’s Manual—SNAP™ 500 2/1 Printer
Feed Assembly Drawing 106
Feed Parts List 107
Drive Assembly Drawing 108
Drive Parts List 109
Knife Assembly Drawing 110
Knife Parts List 111
Nip Roller Assembly 112
Nip Roller Parts List 113
Covers Assembly Drawing 114
Covers Assembly Parts List 115
Electrical Components Assembly Drawing 116
Electrical Components Parts List 117
urn Bar / Stacker Mount Assembly Drawing 118
urn Bar / Stacker Mount Assembly Drawing 119
600DPI Machine Parts Drawing 120
600DPI Machine Parts List 121
Revision Record 123

User’s Manual—SNAP™ 500 2/1 Printer

10 User’s Manual—SNAP™ 500 2/1 Printer
1.0 Intro uction
AVERY DENNISON as designed t e SNAP
TM
500 printer for simple installation,
easy operation, and dependability. Use your printer to produce two-sided, multi-
color care labels for your apparel, footwear, or ot er products needing
identification. Printing up to a speed of up to 7 inc es (178 mm) per second,
(supply dependent) t e SNAP 500 printer features quick c ange-outs of inks and
tapes, multilingual voice prompts, and easy operating system updates.
T e new SNAP 500 multiply ead printer can ave four different ead
configurations w en ordered. T is manual covers all four configurations.
T is manual guides t e printer operator as an easy-to-use, quick-reference
guide. It contains procedures for receiving, andling, set-up, installation,
operation, and maintenance of t e SNAP 500 printer.
Please read t is section of t e manual to familiarize yourself wit t e printer and
to guide you t roug t e initial receiving and set-up of your new SNAP 700
printer. T roug out t is manual, a system of NOTES, CAUTIONS, and
WARNINGS identify key information to ensure your personal safety and to proper
printer operation. Please review t ese carefully.
We also strongly suggest that you watch the 17-minute training vi eo,
which is available on the D2Comm web site. Refer to the ocumentation
inclu e with the printer for more etails.
NOTES call attention to information that is especially
significant to un erstan ing an operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be amage .
WARNING notices escribe situations in which lack of
attention or insufficient equipment knowle ge coul cause
either personal injury or amage to the printer.
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