Avigilon Rialto Instruction Manual

Installing and Configuring
Rialto™ Analytic
Appliances

Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation of this product should be made by qualified service personnel in accordance with applicable
local and national electric codes.
lThis product must only be powered by SELV sources.
lThis unit is for indoor use only and shall not be connected to an external cable distribution system.
lPower sources to be used for 12V DC and 12VAC must be UL marked "LPS or class 2."
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
lDispose used batteries according to the instructions.
lRisk of explosion if battery is replaced by an incorrect type.
lNon-replaceable fuses only replaceable by service personnel.
lPower sources to be used for alarm circuit connections must be ULmarked "LPSor class 2."
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
ii

FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100°C (212°F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
Legal Notices
© 2014 - 2015 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted
with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
AVIGILON and RIALTO are registered and/or unregistered trademarks of Avigilon Corporation in Canada and
other jurisdictions worldwide. Other product names mentioned herein may be the registered and/or
unregistered trademarks of their respective owners. ™ and ® are not used in association with each trademark in
this document.
This manual has been compiled and published covering the latest product descriptions and specifications. The
contents of this manual and the specifications of this product are subject to change without notice. Avigilon
reserves the right to make changes without notice in the specifications and materials contained herein and shall
not be responsible for any damages (including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the publication.
iii

Avigilon Corporation
http://www.avigilon.com
PDF-RIALTO-001
Revision: 4 - EN
2015-04-23
iv

Table of Contents
Requirements 1
Package Contents 1
Rialto™ I4 Analytic Appliance 1
Rialto™ A4 Analytic Appliance 1
Rialto™ R-Series Analytic Appliance 1
Optional Rialto™ R-Series Rack-Mount Shelf 1
Preparing Installation 1
Assigning an IPAddress to the Analytic Appliance 2
Installation 2
Rialto™ I4 Analytic Appliance 2
Rialto™ A4 Analytic Appliance 2
Rialto™ R-Series Analytic Appliance 2
Rialto™ I4 and A4 Analytic Appliance 3
Front View of the A4 Analytic Appliance 3
Front View of the I4 Analytic Appliance 4
Back View of I4 and A4 Analytic Appliances 5
Connecting an IP Camera to an I4 Analytic Appliance 5
Connecting an Analog Camera to a A4 Analytic Appliance 5
Connecting an Analog PTZ Camera to an A4 Analytic Appliance 6
Rialto™ R-Series Analytic Appliance 8
Back View of the R-Series Analytic Appliance 8
Front View of the R-Series Analytic Appliance 9
Installing a R-Series IP or Analog Analytic Module 9
Installing the Optional R-Series Rack-Mount Shelf 10
Positioning and Selecting Camera Locations 13
Connecting to External Devices 14
Troubleshooting 16
Performing a Factory Reset on the Rialto™ I4 and A4 Analytic Appliances 16
Replacing a Hard Drive on the Rialto™ R-Series Analytic Appliances 16
v

Requirements
Package Contents
Ensure the package for each purchased Rialto™ analytic appliance contains the following:
Rialto™ I4 Analytic Appliance
lI4 analytic appliance
lPower supply kit
l2 audio splitter cables
lEthernet cable
lTerminal block plug
lStand-Alone kit
Rialto™ A4 Analytic Appliance
lA4 analytic appliance
lPower supply kit
l2 audio splitter cables
lEthernet cable
lTerminal block plug
lStand-Alone kit
Rialto™ R-Series Analytic Appliance
lR-Series analytic appliance
lPower cord
lL-bracket kit (for installation onto the optional rack-mount shelf)
lRialto modules with accessories kit (as purchased)
Optional Rialto™ R-Series Rack-Mount Shelf
lR-Series rack-mount shelf
l8 screws
Preparing Installation
Before installing a Rialto™ analytic appliance, you must have:
1Requirements

lNetwork connection: A connection to the local area network (LAN).
lIP addressing scheme: By default, the device is set to acquire an IPaddress via DHCP. If you plan to use a
static IPaddress, the IPaddress subnet and gateway information should be known before installation
begins.
lRouter port-forwarding setup: If a remote site will be connecting to the analytic appliance to receive
alarms or manage settings, then appropriate ports need to be opened in the exterior firewall (HTTP: 80,
HTTPS: 443, RTSP: 554).
lPC or Laptop: The Avigilon™ View software is required to configure the analytic appliance.
Assigning an IPAddress to the Analytic Appliance
By default, the analytic appliance is configured to acquire an IPaddress via DHCP.
If there is not a DHCP server on the network, the camera will automatically acquire an address in the 169.254.x.x.
subnet. For example:
IP Address: 169.254.238.51
Subnet Mask: 255.255.0.0
Installation
The Rialto™ analytic appliances include the R-Series analytic appliance, the A4 analytic appliance, and the I4
analytic appliance. Determine which device you are installing and complete the relevant procedures.
Rialto™ I4 Analytic Appliance
lRialto™ I4 and A4 Analytic Appliance on the next page
lConnecting an IP Camera to an I4 Analytic Appliance on page5
Rialto™ A4 Analytic Appliance
lRialto™ I4 and A4 Analytic Appliance on the next page
lConnecting an Analog Camera to a A4 Analytic Appliance on page5
lConnecting an Analog PTZ Camera to an A4 Analytic Appliance on page6
Rialto™ R-Series Analytic Appliance
lRialto™ R-Series Analytic Appliance on page8
lInstalling a R-Series IP or Analog Analytic Module on page9
lInstalling the Optional R-Series Rack-Mount Shelf on page10
Assigning an IPAddress to the Analytic Appliance 2

Rialto™ I4 and A4 Analytic Appliance
Front View of the A4 Analytic Appliance
3Rialto™ I4 and A4 Analytic Appliance

Front View of the I4 Analytic Appliance
1. Audio Connector 1
Provides 1 audio input and 1 audio output. Use the audio splitter cable to connect microphones and
powered speakers.
2. Serial I/O Connector
Provides a connection for 4 alarm inputs and 5 alarm outputs, RS-485 and RS-232 data communication,
and 12V DC power. For more information, see Connecting to External Devices on page14.
3. Audio Connector 2
Provides 1 audio input and 1 audio output. Use the audio splitter cable to connect microphones and
powered speakers.
4. Reset Button
Allows you to reboot the analytic appliance.
5. Status LED
Is red when the analytic appliance is starting up; is green when the analytic appliance is ready.
6. Video Input Ports
Allows input from up to 4 video sources.
7. Video Signal Status LED
Is green when the analytic appliance is receiving a video signal from the camera.
Front View of the I4 Analytic Appliance 4

Back View of I4 and A4 Analytic Appliances
1. Power Connector
Accepts 12V DC.
2. Ethernet Port
Used for network communications.
Connecting an IP Camera to an I4 Analytic Appliance
You can connect IPcameras to the Rialto I4 analytic appliance through the network. You do not need to
physically connect IPcameras to the analytic appliance.
To do this, you will need:
lEthernet cable
lPower supply kit
1. Connect the analytic appliance to the network.
2. Connect the power supply.
3. Use the Avigilon™ View software to connect your cameras to the analytic appliance.
Connecting an Analog Camera to a A4 Analytic Appliance
You can connect any standard analog camera to the Rialto A4 analytic appliance.
5Back View of I4 and A4 Analytic Appliances

To connect analog cameras, you will need:
l75 Ohm coaxial cable
lEthernet cable
lPower supply kit
1. Connect the coaxial cable to the Video In port on the analytic appliance and the Video Out port of the
camera.
2. Connect the Ethernet cable to the Ethernet port on the back of the analytic appliance and to the
IPnetwork.
3. Connect the power supply.
Connecting an Analog PTZ Camera to an A4 Analytic Appliance
You can also connect PTZ cameras to the Rialto A4 analytic appliance.
NOTE: The analytic appliance only supports PTZ cameras that use Pelco P and Pelco D communication
protocols.
To connect PTZcameras, you will need:
l75 Ohm coaxial cable
lCable for the PTZ camera:
oTwo-wire cable for a half-duplex PTZ
oFour-wire cable for a full-duplex PTZ
lEthernet cable
1. Connect the coaxial cable to the Video in port on the analytic appliance and the Video Out port of the
camera.
2. Connect the Ethernet cable to the Ethernet Port on the back of the analytic appliance and to the IP
network.
3. Connect the camera PTZ controls to the analytic appliance.
lFor full-duplex PTZ, use the four-wire cable to connect the PTZcamera to the analytic appliance.
The T+ and T- cables from the PTZ should connect to the R+ and R- slots on the analytic appliance
serial connector, and the R+ and R- cables from the camera should connect to the T+ and T- slots.
Connecting an Analog PTZ Camera to an A4 Analytic Appliance 6

Figure 1: (Left) PTZConnections. (Right) Encoder Serial Connector
lFor half-duplex PTZ, use the two-wire cable to connect the PTZcamera to the analytic appliance.
The R+ and R- cables from the camera should connect to the T+ and T- slots on the analytic
appliance.
Figure 2: ( Left) PTZ Connections. (Right) Encoder Serial Connector
4. Connect the power supply.
Up to 4 PTZ cameras can be connected in series to the analytic appliance with unique Pelco protocol addresses.
Once the PTZcamera is connected, you can configure it in the Avigilon™ View Software.
NOTE: The PTZ camera's Pelco protocal address must correspond to the analytic appliance channel it's
attached to. To do so, consult your camera manual.
7Connecting an Analog PTZ Camera to an A4 Analytic Appliance

Rialto™ R-Series Analytic Appliance
Back View of the R-Series Analytic Appliance
1. Rack-Mount Analytic Appliance
Supports up to 4 analytic modules for connecting analog or IPcameras.
2. AnalogAnalytic Module
Supports up to 4 analog cameras per unit.
3. IPAnalytic Module
Supports up to 4 SD, 3 720p, or 2 HDcameras.
4. Reset Button
Allows you to reboot the module.
5. Video Input Ports (analog only)
Allows input from up to 4 video sources.
6. Video Signal Status LED (analog only)
Is green when the module is receiving a video signal from the camera.
7. Serial I/O Connector
Provides a connection for 4 alarm inputs and 5 alarm outputs, and RS-485 and RS-232 data
communication. For more information, see Connecting to External Devices on page14.
8. Audio Connector
Provides 1 audio input and 1 audio output. Use the audio splitter cables to connect microphones and
powered speakers.
9. Status LED
Is red when the module is starting up; is green when the module is ready.
10. Ethernet Port
For network communications.
Rialto™ R-Series Analytic Appliance 8

Front View of the R-Series Analytic Appliance
1. 10/100 Ethernet Port
Used as a maintenance port.
2. Disk Power LED
Shows when the disk has power.
3. Disk Activity LED
Shows when the hard disk drive is written to or read from.
4. Hard DiskDrive Bay
Supports up to 2 hard disk drives.
5. Power On LED
Shows when the R-Series appliance has power.
6. Video Signal Status LED
Shows when the camera is connected and the analytic appliance is receiving a valid video signal.
Installing a R-Series IP or Analog Analytic Module
The R-Series analytic appliance can support any mix of up to 4 analog analytic and IP analytic modules.
1. Ensure the analytic appliance is powered down.
2. Remove the screws securing the four corners of the module blank on back panel.
3. Remove the module from the packaging and line the module up with the opening in the R-Series analytic
appliance.
4. Slide the module in until the front of the module is flush with the back of the R-Series analytic appliance.
9Front View of the R-Series Analytic Appliance

5. Screw the module into place.
Installing the Optional R-Series Rack-Mount Shelf
The Rialto™ R-Series analytic appliance can be installed onto a standard IUrack using the R-Series rack-mount
shelf. The optional shelf is designed to leave the analytic appliance vents free for proper air flow.
1. Screw 1 L-bracket each onto either side of the R-Series chassis.
2. Standing at the front of the server rack, attach the shelf to the back of the front posts with the supplied
mounting screws.
Installing the Optional R-Series Rack-Mount Shelf 10

Figure 3: (1) rack posts (2) shelf
3. From the front of the rack, slide the back of the analytic appliance onto the shelf until the face is flush with
the front posts.
11 Installing the Optional R-Series Rack-Mount Shelf

4. Ensure the analytic appliance vents extend beyond the shelf to allow for adequate cooling.
5. Use the remaining mounting screws to secure the front of the analytic appliance to the posts of the server
rack.
Installing the Optional R-Series Rack-Mount Shelf 12

Positioning and Selecting Camera Locations
To achieve the best performance from the analytic appliance, carefully consider where each connected
cameras should be installed. The choice of camera location can impact the quality of the analytics results. For
details about positioning and selecting camera locations, see Designing a Site for Video Analytics. The
document is available in the eDocs app and on the Avigilon website.
13 Positioning and Selecting Camera Locations

Connecting to External Devices
External devices are connected to the device through the I/O terminal. The Rialto A4, I4 and R-Series appliance
have the same I/O terminal.
The pinout for the I/O terminal is shown in the following diagram:
1. 12V optional power input for the analytic appliance
2. Alarm Out (1-4) — When active, Output is connected to the Common pin. Normally the Common pin should
be connected to Ground. Circuit is open when inactive. Maximum load is 60V, 8mA.
3. Common (C)
4. Relay Output (A and B) — When active, A terminal is connected to B terminal. Circuit is open when
inactive. Maximum load is 60V, 500mA.
5. Alarm In (1-4) — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or
apply between 3 – 9V.
6. Ground (G)
7. 0 — Power supply
8. * — LED circuit
Connecting to External Devices 14

9. ** — Switch
10. *** — RBSNTTL or similar relay module
15 Connecting to External Devices