Axis S3008 Mk II User manual

AXISS3008MkIIRecorder
Usermanual

AXISS3008MkIIRecorder
Aboutyourdevice
Aboutyourdevice
AXISS3008MkIIRecorderisacompactnetworkvideorecorderwithabuilt-inPoEswitchoreasyinstallation.Thedeviceeaturesa
surveillance-gradeharddrive.ItalsoincludesaUSBportoreasyexportovideoootage.Therecordercomesinthreemodels–
includinga2TB,4TBor8TBharddrive.
HowmanycamerascanIconnecttotherecorder?
UptoeightdevicescanbeconnectedtothePoEswitchotherecorder.
Howmuchpowercantherecordersupplytothecameras?
ThesearethelimitationsorpoweroverEthernet(PoE):
•TherecordercansupplyuptoeightdeviceswithPoE.
•Thetotalamountopoweravailableis124W.
•Eachnetworkportsupportsupto15.4W(PoEClass3)atthePoEport(PSE)and12.95Wonthecameraside(PD).
•TheswitchallocatesPoEpowerbasedonthePoEclassotheconnecteddevice.
Browsersupport
Windows®
•ChromeTM(recommended)
•Fireox®
•Edge®
OSX®
•ChromeTM(recommended)
•Saari®
Other
•ChromeTM
•Fireox®
Tondoutmoreabouthowtousethedevice,seetheManualavailableatDocumentation|AxisCommunications.
Iyouwantmoreinormationaboutrecommendedbrowsers,gotoAxisOSbrowsersupport|AxisCommunications.
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AXISS3008MkIIRecorder
Installation
Installation
Towatchthisvideo,gotothewebversionothisdocument.
help.axis.com/?&piaId=850&section=about-your-device
TheAXISS3008RecorderMkIIisusedwithversion4otheAXISCompanionvideomanagementsotware.
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AXISS3008MkIIRecorder
Getstarted
Getstarted
GetstartedwthAXISCompanon
Note
Internetaccessisrequiredduringthesystemsetup.
Installationoverview:
1.RegisteraMyAxisaccountonpage4
2.Installthehardwareonpage5
3.Installthedesktopapponpage5
4.Createasiteonpage5
5.Installthemobileapponpage6
Resultofsysteminstallation:
•ThermwareisupgradedonallAxisdevices.
•Apasswordissetorthedevices.
•Therecordingsareenabledwithdeaultsettings.
•Theremoteaccessisenabled.
RegsteraMyAxsaccount
RegisteraMyAisaccountataxis.com/my-axis/login.
YoucanmakeyourMyAxisaccountmoresecurebyactivatingmulti-actorauthentication(MFA).MFAisasecuritysystemthat
addsanotherlayerovericationtoensuretheuser’sidentity.
ActivateMFA:
1.LoginwithyourMyAiscredentials.
2.GotoandselectAccountsettings.
3.ClickSecuritysettings
4.Turnon2–Stepverication.
Youareredirectedtoaloginpage.
5.LoginwithyourMyAiscredentials.
MFAisnowactive.
LoginwhenMFAisactive:
1.LogintoyourMyAisaccount.
Anemailissenttoyou.
2.OpentheemailandclickAuthenticate.
Iyoudidn’treceiveanemail,checkiit’sinyourspamolder.Iit’snotthere,contactITsupport.
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AXISS3008MkIIRecorder
Getstarted
Installthehardware
1.Installyourcamerahardware.
2.ConnecttherecordertoyournetworkviatheLANport.
3.Connectthecamerastotherecorder’sintegratedPoEswitchoranexternalPoEswitch.
4.Connectthecomputertothesamenetworkastherecorder.
5.Connectthepowersupplytotherecorder.
Important
Youmustrstconnectthepowercordtotherecorder,andthenconnectthepowercordtothepoweroutlet.
6.Waitaewminutesortherecorderandcamerastobootupbeoreproceeding.
CAUTION
Keeptherecorderinawellventilatedenvironmentandwithplentyoemptyspacearoundtherecordertoavoidoverheating.
Installthedesktopapp
1.Gotoaxis.com/products/axis-companionandclickDownloadtodownloadAXISCompanionversion4orWindows.
2.Openthesetupleandollowthewizard.
3.SigninwithyourMyAxisaccount.
Createaste
Asiteisasinglepointoentrytoasurveillancesolution,orexampleallcamerasinastore.Youcankeeptrackoseveralsites
throughasingleMyAxisaccount.
Note
IyouhaveusedanearlierversionoAXISCompanion,thesitesyoucreatedwillnotappearinthe
listositesinAXISCompanionversion4.Youmightalsohavedevicesthatarenotsupported.See
MigratingfromAXISCompanionClassictoversion4ormoreinormation.
1.StarttheAXISCompaniondesktopapp.
2.SigninwithyourMyAxisaccount.
3.ClickCreatenewsite.
4.Nameyoursiteandenteryourcompanyname.
5.ClickNet.
6.Selectthedevicesyouwanttoaddtoyoursite.
7.ClickNet.
8.Selectstorage.
9.ClickNet.
10.OntheReadytoinstallpage,OfinemodeandUpgradermwareareturnedonbydeault.Youcanturnthemoiyou
donotwanttoaccessoinemodeorupgradeyourdevicestothelatestrmwareversion.
11.ClickInstallandwaitwhileAXISCompanionconguresthedevices.
Thecongurationmaytakeseveralminutes.
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AXISS3008MkIIRecorder
Getstarted
Installthemobleapp
WithAXISCompanionmobileapp,youcanaccessyourdevicesandrecordingsromanywhere.Youcanalsogetnoticationswhen
suspiciouseventsoccur,orwhensomeonecallsromanintercom.
ForAndroid
ClickDownloadorscantheollowingQRCode.
ForiOS
ClickDownloadorscantheollowingQRCode.
OpentheAXISCompanionappandloginwithyourAxiscredentials.
Iyoudon’thaveaMyAxisaccount,youcangotoaxis.com/my-axistoregisteranewaccount.
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AXISS3008MkIIRecorder
Thewebinterace
Thewebinterace
Toreachthedevice’swebinterace,typethedevice’sIPaddressinawebbrowser.
Showorhidethemainmenu.
Accessthereleasenotes.
Accesstheproducthelp.
Changethelanguage.
Setlightthemeordarktheme.
Theusermenucontains:
•Inormationabouttheuserwhoisloggedin.
•Changeaccount:Logoutromthecurrentaccountandlogintoanewaccount.
•Logout:Logoutromthecurrentaccount.
Thecontextmenucontains:
•Analyticsdata:Accepttosharenon-personalbrowserdata.
•Feedback:Shareanyeedbacktohelpusimproveyouruserexperience.
•Legal:Viewinormationaboutcookiesandlicenses.
•About:Viewdeviceinormation,includingrmwareversionandserialnumber.
•Legacydeviceinterface:Changethedevice’swebinteracetothelegacyversion.
Status
Timesyncstatus
ShowsNTPsynchronizationinormation,includingithedeviceisinsyncwithanNTPserverandthetimeremaininguntil
thenextsync.
NTPsettings:ViewandupdatetheNTPsettings.TakesyoutotheDateandtimepagewhereyoucanchangetheNTPsettings.
Ongoingrecordings
Showsongoingrecordingsandtheirdesignatedstoragespace.
Recordings:Viewongoingandlteredrecordingsandtheirsource.Formoreinormation,see
Showsthestoragespacewheretherecordingissaved.
Deviceinfo
Showsthedeviceinormation,includingrmwareversionandserialnumber.
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AXISS3008MkIIRecorder
Thewebinterace
Upgradermware:Upgradethermwareonyourdevice.TakesyoutotheMaintenancepagewhereyoucandoarmware
upgrade.
Connectedclients
Showsthenumberoconnectionsandconnectedclients.
Viewdetails:Viewandupdatethelistotheconnectedclients.ThelistshowsIPaddress,protocol,port,andPID/Process
oeachclient.
Apps
Addapp:Installanewapp.
Findmoreapps:Findmoreappstoinstall.YouwillbetakentoanoverviewpageoAxisapps.
Allowunsignedapps:Turnontoallowinstallationounsignedapps.
Allowroot-privilegedapps:Turnontoallowappswithrootprivilegesullaccesstothedevice.
ViewthesecurityupdatesinAXISOSandACAPapps.
Note
Thedevice’sperormancemightbeaectediyourunseveralappsatthesametime.
Usetheswitchnexttotheappnametostartorstoptheapp.
Open:Accesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveanysettings.
Thecontextmenucancontainoneormoreotheollowingoptions:
•Open-sourcelicense:Viewinormationaboutopen-sourcelicensesusedintheapp.
•Applog:Viewalogotheappevents.Thelogishelpulwhenyoucontactsupport.
•Activatelicensewithakey:Itheapprequiresalicense,youneedtoactivateit.Usethisoptioniyourdevice
doesn’thaveinternetaccess.
Iyoudon’thavealicensekey,gotoaxis.com/products/analytics.YouneedalicensecodeandtheAxisproductserial
numbertogeneratealicensekey.
•Activatelicenseautomatically:Itheapprequiresalicense,youneedtoactivateit.Usethisoptioniyourdevicehas
internetaccess.Youneedalicensecodetoactivatethelicense.
•Deactivatethelicense:Deactivatethelicensetoreplaceitwithanotherlicense,orexample,whenyouchangeroma
triallicensetoaulllicense.Iyoudeactivatethelicense,youalsoremoveitromthedevice.
•Settings:Conguretheparameters.
•Delete:Deletetheapppermanentlyromthedevice.Iyoudon’tdeactivatethelicenserst,itremainsactive.
System
Tmeandlocaton
Dateandtime
Thetimeormatdependsonthewebbrowser’slanguagesettings.
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AXISS3008MkIIRecorder
Thewebinterace
Note
Werecommendyousynchronizethedevice’sdateandtimewithanNTPserver.
Synchronization:Selectanoptionorthedevice’sdateandtimesynchronization.
•Automaticdateandtime(manualNTSKEservers):SynchronizewiththesecureNTPkeyestablishmentservers
connectedtotheDHCPserver.
-ManualNTSKEservers:EntertheIPaddressooneortwoNTPservers.WhenyouusetwoNTPservers,
thedevicesynchronizesandadaptsitstimebasedoninputromboth.
•Automaticdateandtime(NTPserversusingDHCP):SynchronizewiththeNTPserversconnectedtotheDHCPserver.
-FallbackNTPservers:EntertheIPaddressooneortwoallbackservers.
•Automaticdateandtime(manualNTPservers):SynchronizewithNTPserversoyourchoice.
-ManualNTPservers:EntertheIPaddressooneortwoNTPservers.WhenyouusetwoNTPservers,the
devicesynchronizesandadaptsitstimebasedoninputromboth.
•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtoetchthedateandtimesettings
onceromyourcomputerormobiledevice.
Timezone:Selectwhichtimezonetouse.Timewillautomaticallyadjusttodaylightsavingtimeandstandardtime.
Note
Thesystemusesthedateandtimesettingsinallrecordings,logs,andsystemsettings.
Network
IPv4
AssignIPv4automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.Werecommend
automaticIP(DHCP)ormostnetworks.
IPaddress:EnterauniqueIPaddressorthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,
providedthateachaddressisunique.Toavoidconicts,werecommendyoucontactyournetworkadministratorbeoreyou
assignastaticIPaddress.
Subnetmask:Enterthesubnetmasktodenewhataddressesareinsidethelocalareanetwork.Anyaddressoutsidethelocal
areanetworkgoesthroughtherouter.
Router:EntertheIPaddressothedeaultrouter(gateway)usedtoconnectdevicesthatareattachedtodierentnetworksand
networksegments.
FallbacktostaticIPaddressifDHCPisn’tavailable:SelectiyouwanttoaddastaticIPaddresstouseasallbackiDHCP
isunavailableandcan’tassignanIPaddressautomatically.
Note
IDHCPisn’tavailableandthedeviceusesastaticaddressallback,thestaticaddressisconguredwithalimitedscope.
IPv6
AssignIPv6automatically:SelecttoturnonIPv6andtoletthenetworkrouterassignanIPaddresstothedeviceautomatically.
Hostname
Assignhostnameautomatically:Selecttoletthenetworkrouterassignahostnametothedeviceautomatically.
Hostname:Enterthehostnamemanuallytouseasanalternativewayoaccessingthedevice.Theserverreportandsystemlog
usethehostname.AllowedcharactersareA–Z,a–z,0–9and-.
DNSservers
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AXISS3008MkIIRecorder
Thewebinterace
AssignDNSautomatically:SelecttolettheDHCPserverassignsearchdomainsandDNSserveraddressestothedevice
automatically.WerecommendautomaticDNS(DHCP)ormostnetworks.
Searchdomains:Whenyouuseahostnamethatisnotullyqualied,clickAddsearchdomainandenteradomaininwhichto
searchorthehostnamethedeviceuses.
DNSservers:ClickAddDNSserverandentertheIPaddressotheDNSserver.ThisprovidesthetranslationohostnamestoIP
addressesonyournetwork.
Networkdiscoveryprotocols
Bonjour®:Turnontoallowautomaticdiscoveryonthenetwork.
Bonjourname:Enterariendlynametobevisibleonthenetwork.ThedeaultnameisthedevicenameandMACaddress.
UPnP®:Turnontoallowautomaticdiscoveryonthenetwork.
UPnPname:Enterariendlynametobevisibleonthenetwork.ThedeaultnameisthedevicenameandMACaddress.
WS-Discovery:Turnontoallowautomaticdiscoveryonthenetwork.
One-clickcloudconnection
One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo
romanylocation.Formoreinormation,seeaxis.com/end-to-end-solutions/hosted-services.
AllowO3C:
•One-click:Thisisthedeaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cservice
overtheinternet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursateryoupressthecontrol
button.Otherwise,thedevicedisconnectsromtheO3Cservice.Onceyouregisterthedevice,Alwaysisenabledand
thedevicestaysconnectedtotheO3Cservice.
•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouregisterthedevice,
itstaysconnectedtotheO3Cservice.Usethisoptionithecontrolbuttononthedeviceisoutoreach.
•No:DisablestheO3Cservice.
Proysettings:Ineeded,entertheproxysettingstoconnecttotheproxyserver.
Host:Entertheproxyserver’saddress.
Port:Entertheportnumberusedoraccess.
LoginandPassword:Ineeded,enterusernameandpasswordortheproxyserver.
Authenticationmethod:
•Basic:ThismethodisthemostcompatibleauthenticationschemeorHTTP.It’slesssecurethantheDigestmethod
becauseitsendstheusernameandpasswordunencryptedtotheserver.
•Digest:Thismethodismoresecurebecauseitalwaystransersthepasswordencryptedacrossthenetwork.
•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes
theDigestmethodovertheBasicmethod.
Ownerauthenticationkey(OAK):ClickGetkeytoetchtheownerauthenticationkey.Thisisonlypossibleithedeviceis
connectedtotheinternetwithoutarewallorproxy.
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