Axis M3045-WV User manual

AXISM3045-WVNetworkCamera
UserManual

AXISM3045-WVNetworkCamera
TableofContents
Productoverview...........................................3
Connectthecameratoawirelessnetwork.......................4
Congurethewirelessnetworkmanually............................4
Findthedeviceonthenetwork....................................4
Setup.....................................................6
Needmorehelp?................................................6
Imagequality...................................................6
verlays.......................................................9
Streamingandstorage...........................................10
Events........................................................12
Applications....................................................12
Advancedwirelesssettings........................................13
Troubleshooting............................................15
Resettofactorydefaultsettings...................................15
Checkthecurrentrmware.......................................15
Upgradethermware............................................15
Technicalissues,cluesandsolutions................................16
Performanceconsiderations.......................................17
Specications..............................................19
LEDIndicators..................................................19
SDcardslot....................................................19
Buttons.......................................................19
Connectors....................................................20
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AXISM3045-WVNetworkCamera
Prouctoverview
Prouctoverview
1Domecover
2HDMIconnector
3StatusLED
4microSDcardslot
5WLANpairingutton(2)
6Controlutton(1)
7Networkconnector
8Focusring
9PowerConnector
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AXISM3045-WVNetworkCamera
Connectthecameratoawirelessnetwork
Connectthecameratoawirelessnetwork
1.PressandveryquicklyreleasetheWLANpairingbuttononthecamera.
2.PresstheWLANpairingbuttononthewirelessaccesspointwithin120secondsfrompushingthebuttononthecamera.
3.MakesuretheLEDindicatorshowssteadygreenfor10seconds,thismeansthatthecameraisconnected.
4.GotoSettings>System>WirelessandturntheWLANpairingbuttonofftopreventunauthorizedWLANpairing.
Ifthewirelessaccesspointdoesnotsupportpush-buttonconguration,youhavetocongurethewirelessnetworkmanually,see
Congurethewirelessnetworkmanuallyonpage4.
Congurethewirelessnetworkmanuall
1.Useanetworkcabletoconnectthecameratothenetwork.
2.Makesuretheaccesspointisupandrunning.
3.Logintotheproduct’swebpages,seeFindthedeviceonthenetworkonpage4.
4.GotoSettings>System>Wireless.
5.Inthelist,selectthewirelessnetworkorgotoAddanothernetworkandadditmanuallywiththeSSID.
6.Enterthepasswordfortheaccesspoint.
7.ClickSave.
8.Disconnectthenetworkcablefromthecamera.
9.MakesuretheLEDindicatorshowssteadygreenfor10seconds,thismeansthatthecameraisconnected.
IfthenetworkissetupwithanothersecuritymethodthanWPA2-PSK,seeAdvancedwirelesssettingsonpage13.
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com
Accessthedevice
1.penabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(SX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage5.
3.Theliveviewpageopensinyourbrowser.
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AXISM3045-WVNetworkCamera
Connectthecameratoawirelessnetwork
Aboutsecurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Setasecurepasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAoutsecurepasswordsonpage5.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
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AXISM3045-WVNetworkCamera
Setup
Setup
Needmorehelp?
Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.
Imagequalit
Capturemodes
Selectcapturemode
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com
Selectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>mage>Exposureandselectbetweenthefollowingexposuremodes:
ExposureSettings
Exposureistheamountoflightthecamera’ssensorcapturesforascene.Toomuchlightresultsinawashedoutimageandtoo
littlelightresultsinadarkimage.
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.
Exposurevalue-Clickinthebartone-tunetheexposure.
Exposurecontrol-Selectasuitableoptiontocontrolexposure.
Formostscenes,theAutomaticoptionwillprovidethebestresults.Theshutterspeedisautomaticallysettoproduceoptimum
imagequality.
Fluorescentlampsorotherlightsourcescansometimescauseickeringintheimage.Toreduceickerintheimage,selecttheFlicker
optionthatmatchesthepowerlinefrequency.
TheHoldcurrentoptionlocksthecurrentexposuresettings.
Viewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
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AXISM3045-WVNetworkCamera
Setup
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Hidepartsoftheimagewithprivacmasks
Whatisaprivacymask?
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolor.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.
Important
Usingmultipleprivacymasksmayaffecttheproduct’sperformance.
Note
IfyouviewthevideostreamoverHDMIandrestarttheproduct,theprivacymaskswilldisappear.Toshowtheprivacy
masksagain,restartthevideostream.
Createaprivacymask
Tocreateaprivacymask,gotoSettings>Privacymask.
Improvefacialrecognition
Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
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AXISM3045-WVNetworkCamera
Setup
Monitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’trotatetheviewautomatically,logintothewebpageandgotoSettings>System>Orientation.
3.Click.
4.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
Reducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Increasingthemaxshuttervaluecanresultinmotionblur.
•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Handlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>mage.
2.Ifrequired,turnonWDRunderWidedynamicrange.
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AXISM3045-WVNetworkCamera
Setup
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmaycauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/we-articles/wdr
Maximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Makesuretoselectthecapturemodethathasthehighestresolution.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnoffZipstreamfunctionality.
Overlas
Aboutoverlas
Note
ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.
verlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
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AXISM3045-WVNetworkCamera
Setup
Showatextoverlainthevideostreamwhenthedevicedetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXSVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSystem>Events>Rulesandaddarule.
8.Typeanamefortherule.
9.Inthelistofconditions,selectAXISVideoMotionDetection.
10.Inthelistofactions,selectUseoverlaytext.
11.Selectaviewarea.
12.Type“Motiondetected”.
13.Settheduration.
14.ClickSave.
Streamingandstorage
Choosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.rseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
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AXISM3045-WVNetworkCamera
Setup
H.265orMPEG-HPart2/HEVC
Note
H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Viewalivevideostreamonamonitor
YourcameracantransmitalivevideostreamtoanHDMImonitorevenwithoutanetworkconnection.Themonitorcanbeusedfor
surveillancepurposesorforpublicviewing,e.g.inastore.
1.ConnectanexternalmonitorusingtheHDMIconnector.
2.ChangetheHDMIsettingsunderSettings>System>HDM.
Important
InordertoviewthevideostreamviatheHDMIconnector,besuretoselectacapturemodethatsupportsHDMI.
Reducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
Note
ThezipstreamsettingsareusedforbothH.264andH.265.
-TurnondynamicGPandsetahighGPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Note
WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.
Setupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
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AXISM3045-WVNetworkCamera
Setup
Events
Rulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.
Triggeranaction
1.GotoSettings>System>Eventstosetuparule.Theruledeneswhenthecamerawillperformcertainactions.Rules
canbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,thentheruleneedstoberestartedforthechangestotakeeffect.
Recordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXSVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXSVideoMotionDetection(VMD).
4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Selectanexistingstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstorageoptions,selectSDcard.
9.ClickSave.
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
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AXISM3045-WVNetworkCamera
Setup
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
AXISPeopleCounter
AXISPeopleCounterisananalyticapplicationthatcanbeinstalledonanetworkcamera.
Thecounterisembeddedinthecamerawhichmeansyoudonotneedadedicatedcomputertoruntheapplication.
AXISPeopleCounterisintendedforretailenvironments,likestoresorshoppingmalls,orotherenvironmentswhereyouwantto
countpeople.
Advancedwirelesssettings
ThemostcommonsecuritymethodisWPA-/WPA2-PSK.ThisproductalsosupportsWPATM-/WPA2TM-Enterprisewhichisamore
securemethod.Allsettingsmustmatchthesettingsintheaccesspoint.
WPATM-/WPA2TM-PSK
ThesecuritymethodWPA-/WPA2–PSKisdesignedforsmallnetworksanddoesnotrequireanauthenticationserver.TheAxis
productusesaPSK(Pre-SharedKey)toauthenticatewiththeaccesspoint.Thekeycanbeenteredeitherasmanualhex—a64
hexdecimalnumber(0–9,A-F)—orapassphraseusing8–63ASCIIcharacters.Thelongerthepassphrase,themoresecureisthekey.
WPATM-/WPA2-Enterprise
ThesecuritymethodWPA-/WPA2-Enterpriseisdesignedforlargenetworksandrequiresanauthenticationserver.Thenetworkis
protectedbyEAPL(ExtensibleAuthenticationProtocolverLan).
SelecttheWPA-Enterprisetypebeingusedbytheaccesspoint:
•EAP-TLS.Seepage13.
•EAP-PEAP/MSCHAPv2.Seepage14.
AboutEAP-TLS
TheauthenticationprotocolEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity)allowstheclientandserverto
authenticateeachotherusingdigitalcerticatesprovidedbyaCerticationAuthority.Togainaccesstotheprotectednetwork,the
Axisproductpresentsitscerticatetothenetworkaccesspoint.Accessisgrantedifthecerticateisapproved.
Important
Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto
conguration.
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AXISM3045-WVNetworkCamera
Setup
CongurethewirelesssettingsusingWPATM-/WPA2-EnterpriseandEAP-TLS
1.GotoSettings>System>Wireless
2.Inthelist,selectthewirelessnetwork.
3.UnderWPA-Enterprisetype,selectEAP-TLS.
4.Entertheuserdentityassociatedwithyourcerticate.
5.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.
6.SelecttheCAcerticateandtheclientcerticatetouseforwirelessauthentication.
7.ClickSave.
AboutEAP-PEAP/MSCHAPv2
TheauthenticationprotocolEAP-PEAP/MSCHAPv2(ExtensibleAuthenticationProtocol-ProtectedExtensibleAuthentication
Protocol/MicrosoftChallengeHandshakeAuthenticationProtocol)allowstheclienttoauthenticatethenetworkusingadigital
certicateprovidedbyaCerticationAuthority.Thenetworkauthenticatestheclientusinganidentityandapassword.Togain
accesstotheprotectednetwork,theAxisproductpresentsitsidentityandpasswordtothenetworkaccesspoint.Ifthesecredentials
areapproved,theaccesspointallowsaccessonapreconguredport.
Important
Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto
conguration.
CongurethewirelesssettingsusingWPATM-/WPA2-EnterpriseandEAP-PEAP/MSCHAPv2
1.GotoSettings>System>Wireless
2.Inthelist,selectthewirelessnetwork.
3.UnderWPA-Enterpriseprotocol,selectEAP-PEAP/MSCHAPv2.
4.Entertheuserdentityassociatedwithyourcerticate.
5.EnterthePasswordforyouruseridentity.
6.SelectthePEAPVersion(0or1)asusedintheaccesspoint.
7.SelectthePEAPLabelthattheaccesspointuseswhenusingPEAPversion1.Select1touseclientEAPencryption;select
2touseclientPEAPencryption.
8.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.
9.SelecttheCAcerticatewithwhichtovalidatethenetwork/APcerticate.
10.ClickSave.
Aboutwirelesscerticates
Wirelessnetworkcerticatesareusedtoauthenticatedevicesonawirelessnetwork.Wirelessnetworksusingthe
WPATM-/WPA2-EnterprisesecuritymethodareprotectedbyEAPL(ExtensibleAuthenticationProtocolverLan),whichispartof
theIEEE802.1Xstandard.Theclientauthenticatestheserverusingdigitalcerticates.Theserverauthenticatestheclientusing
digitalcerticatesorapassworddependingontheselectedWPA-Enterprisetype.
14

AXISM3045-WVNetworkCamera
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Resettofactordefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage3.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.neofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Upgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware
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AXISM3045-WVNetworkCamera
Troubleshooting
1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.
AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
ProblemssettingthePaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
btainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage15.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows®:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/products/axis-companion
16

AXISM3045-WVNetworkCamera
Troubleshooting
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
deviceneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage17.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.
Changingthecapturemodetoprioritizeframeratemightlowerthemaximum
resolutiondependingonthedeviceusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Can'tselectH.265encoding
inliveview
WebbrowsersdonotsupportH.265decoding.Useavideomanagementsystemorapplication
supportingH.265decoding.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
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AXISM3045-WVNetworkCamera
Troubleshooting
•Use5GHzratherthan2.5GHz(5GHzistypicallyless"crowded")andkeepthedistancetotheaccesspointshortand
freeofobstacles(toimprovetheairpath).
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AXISM3045-WVNetworkCamera
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.
LEDIndicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSettings>System>Plaincong.
StatusLEDndication
UnlitConnectionandnormaloperation.
GreenSteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Flashesgreenduringwirelessnetworkpairing.
AmberSteadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupgradefailure.
Note
Amberisacombinationofredandgreen,andcanbeperceivedaseitherofthesecolorsdependingonviewingangle.
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage15.
•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
19

AXISM3045-WVNetworkCamera
Specifications
WLANpairingbutton
TheWLANpairingbuttonisusedforconnectingtoanaccesspointthroughpushbuttonconguration(PBC).Tondoutmore,goto.
Connectors
HDMIconnector
UsetheHDMITMconnectortoconnectadisplayorpublicviewmonitor.
Networkconnector
RJ45Ethernetconnector.
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