Bauhn HE190044 User manual
USER GUIDE
HE190044
12/21
IN THE BOX
1. 1 x True Wireless Earbuds
2. 1 x Earbud Charging Case
3. 3 x Eartips (L / M / S)
4. 1 x Micro USB Charging Cable
5. 1 x Setup Guide*
6. 1 x Warranty Certicate*
*Not pictured
SAFETY WARNINGS
• Only use attachments/accessories specied by the manufacturer
• To avoid accidental ingestion, keep the earbuds away from children and pets
• The earbuds contain a lithium-ion battery, and may be hazardous if swallowed
• If ingested, seek immediate medical attention
• When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small
children and pets
• Do NOT use the earbuds at a high volume for any extended period
• To avoid hearing damage, use your earbuds at a comfortable, moderate volume level
• Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for
phone calls while driving
• Some jurisdictions impose specic limitations, such as single ear piece conguration, on the use of such
products while driving
• DON’T use the earbuds for any other purpose while driving
• Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad and follow
applicable laws regarding headphone use, etc.
• Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms
and warning signals
• Do NOT allow small children to use the earbuds
• Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water
sports, e.g., swimming, water-skiing, surng, etc
• To reduce the risk of injury, close supervision is necessary when the charging case is used near children
• Do not expose charging case to water, rain, liquids or snow
• Do not use the charging case in excess of its output rating
• Do not use a charging case that is damaged or modied. Damaged or modied batteries may exhibit
unpredictable behaviour resulting in re, explosion or risk of injury to persons
• Do not disassemble the charging case. Incorrect reassembly may result in risk of re or injury to persons
• Do not open, crush, or expose a charging case to re, or excessive temperature. Exposure to re or
temperature above 100° C may cause explosion
• Have servicing performed by a qualied repair person using only identical replacement parts.
• Do NOT make unauthorized alterations to this product
• Use this product only with an agency approved power supply which meets local regulatory requirements
(e.g., RCM)
• Wipe o sweat from the earbuds and the charging case before charging
• This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device
• CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type
• Battery shall not be exposed to excessive heat such as sunshine, re or the like
• No naked ame sources such as lighted candles should be placed on the apparatus
• Excessive sound pressure from earphones and headphone can cause hearing loss
• Attention should be drawn to the environmental aspects of battery disposal
• Use only with charger base provided with the earbuds
• Use of apparatus in moderate climates
FUNCTIONS
1. LED Indicator Light
2. Multi-function Button (MFB)
3. Eartips
4. Earbuds Charging Point
5. Charging Case Charging Port
6. Charging Case LED
1
2
3
4
1
2
3
56
4
CHARGING (CASE)
1. Connect the micro USB end of the supplied micro USB charging
cable into the charging case charging port
2. Connect the USB end of the charging cable into PC or AC/DC wall
adaptor (not provided). The charging case LEDs will ash blue to
indicate charging. All LEDs will turn o when charging is complete.
CHARGING (BUDS)
1. Ensure stickers are removed from the charging points on the stems
of the buds.
2. Place buds into charging case. Red lights will illuminate on buds to
indicate charging.
USER GUIDE
HE190044
12/21
IN THE BOX
1. 1 x True Wireless Earbuds
2. 1 x Earbud Charging Case
3. 3 x Eartips (L / M / S)
4. 1 x Micro USB Charging Cable
5. 1 x Setup Guide*
6. 1 x Warranty Certicate*
*Not pictured
SAFETY WARNINGS
• Only use attachments/accessories specied by the manufacturer
• To avoid accidental ingestion, keep the earbuds away from children and pets
• The earbuds contain a lithium-ion battery, and may be hazardous if swallowed
• If ingested, seek immediate medical attention
• When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small
children and pets
• Do NOT use the earbuds at a high volume for any extended period
• To avoid hearing damage, use your earbuds at a comfortable, moderate volume level
• Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for
phone calls while driving
• Some jurisdictions impose specic limitations, such as single ear piece conguration, on the use of such
products while driving
• DON’T use the earbuds for any other purpose while driving
• Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad and follow
applicable laws regarding headphone use, etc.
• Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms
and warning signals
• Do NOT allow small children to use the earbuds
• Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water
sports, e.g., swimming, water-skiing, surng, etc
• To reduce the risk of injury, close supervision is necessary when the charging case is used near children
• Do not expose charging case to water, rain, liquids or snow
• Do not use the charging case in excess of its output rating
• Do not use a charging case that is damaged or modied. Damaged or modied batteries may exhibit
unpredictable behaviour resulting in re, explosion or risk of injury to persons
• Do not disassemble the charging case. Incorrect reassembly may result in risk of re or injury to persons
• Do not open, crush, or expose a charging case to re, or excessive temperature. Exposure to re or
temperature above 100° C may cause explosion
• Have servicing performed by a qualied repair person using only identical replacement parts.
• Do NOT make unauthorized alterations to this product
• Use this product only with an agency approved power supply which meets local regulatory requirements
(e.g., RCM)
• Wipe o sweat from the earbuds and the charging case before charging
• This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device
• CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type
• Battery shall not be exposed to excessive heat such as sunshine, re or the like
• No naked ame sources such as lighted candles should be placed on the apparatus
• Excessive sound pressure from earphones and headphone can cause hearing loss
• Attention should be drawn to the environmental aspects of battery disposal
• Use only with charger base provided with the earbuds
• Use of apparatus in moderate climates
FUNCTIONS
1. LED Indicator Light
2. Multi-function Button (MFB)
3. Eartips
4. Earbuds Charging Point
5. Charging Case Charging Port
6. Charging Case LED
1
2
3
4
1
2
3
56
4
CHARGING (CASE)
1. Connect the micro USB end of the supplied micro USB charging
cable into the charging case charging port
2. Connect the USB end of the charging cable into PC or AC/DC wall
adaptor (not provided). The charging case LEDs will ash blue to
indicate charging. All LEDs will turn o when charging is complete.
CHARGING (BUDS)
1. Ensure stickers are removed from the charging points on the stems
of the buds.
2. Place buds into charging case. Red lights will illuminate on buds to
indicate charging.
USER GUIDE
HE190044
12/21
IN THE BOX
1. 1 x True Wireless Earbuds
2. 1 x Earbud Charging Case
3. 3 x Eartips (L / M / S)
4. 1 x Micro USB Charging Cable
5. 1 x Setup Guide*
6. 1 x Warranty Certicate*
*Not pictured
SAFETY WARNINGS
• Only use attachments/accessories specied by the manufacturer
• To avoid accidental ingestion, keep the earbuds away from children and pets
• The earbuds contain a lithium-ion battery, and may be hazardous if swallowed
• If ingested, seek immediate medical attention
• When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small
children and pets
• Do NOT use the earbuds at a high volume for any extended period
• To avoid hearing damage, use your earbuds at a comfortable, moderate volume level
• Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for
phone calls while driving
• Some jurisdictions impose specic limitations, such as single ear piece conguration, on the use of such
products while driving
• DON’T use the earbuds for any other purpose while driving
• Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad and follow
applicable laws regarding headphone use, etc.
• Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms
and warning signals
• Do NOT allow small children to use the earbuds
• Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water
sports, e.g., swimming, water-skiing, surng, etc
• To reduce the risk of injury, close supervision is necessary when the charging case is used near children
• Do not expose charging case to water, rain, liquids or snow
• Do not use the charging case in excess of its output rating
• Do not use a charging case that is damaged or modied. Damaged or modied batteries may exhibit
unpredictable behaviour resulting in re, explosion or risk of injury to persons
• Do not disassemble the charging case. Incorrect reassembly may result in risk of re or injury to persons
• Do not open, crush, or expose a charging case to re, or excessive temperature. Exposure to re or
temperature above 100° C may cause explosion
• Have servicing performed by a qualied repair person using only identical replacement parts.
• Do NOT make unauthorized alterations to this product
• Use this product only with an agency approved power supply which meets local regulatory requirements
(e.g., RCM)
• Wipe o sweat from the earbuds and the charging case before charging
• This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device
• CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type
• Battery shall not be exposed to excessive heat such as sunshine, re or the like
• No naked ame sources such as lighted candles should be placed on the apparatus
• Excessive sound pressure from earphones and headphone can cause hearing loss
• Attention should be drawn to the environmental aspects of battery disposal
• Use only with charger base provided with the earbuds
• Use of apparatus in moderate climates
FUNCTIONS
1. LED Indicator Light
2. Multi-function Button (MFB)
3. Eartips
4. Earbuds Charging Point
5. Charging Case Charging Port
6. Charging Case LED
1
2
3
4
1
2
3
56
4
CHARGING (CASE)
1. Connect the micro USB end of the supplied micro USB charging
cable into the charging case charging port
2. Connect the USB end of the charging cable into PC or AC/DC wall
adaptor (not provided). The charging case LEDs will ash blue to
indicate charging. All LEDs will turn o when charging is complete.
CHARGING (BUDS)
1. Ensure stickers are removed from the charging points on the stems
of the buds.
2. Place buds into charging case. Red lights will illuminate on buds to
indicate charging.
USER GUIDE
HE190044
12/21
IN THE BOX
1. 1 x True Wireless Earbuds
2. 1 x Earbud Charging Case
3. 3 x Eartips (L / M / S)
4. 1 x Micro USB Charging Cable
5. 1 x Setup Guide*
6. 1 x Warranty Certicate*
*Not pictured
SAFETY WARNINGS
• Only use attachments/accessories specied by the manufacturer
• To avoid accidental ingestion, keep the earbuds away from children and pets
• The earbuds contain a lithium-ion battery, and may be hazardous if swallowed
• If ingested, seek immediate medical attention
• When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small
children and pets
• Do NOT use the earbuds at a high volume for any extended period
• To avoid hearing damage, use your earbuds at a comfortable, moderate volume level
• Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for
phone calls while driving
• Some jurisdictions impose specic limitations, such as single ear piece conguration, on the use of such
products while driving
• DON’T use the earbuds for any other purpose while driving
• Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad and follow
applicable laws regarding headphone use, etc.
• Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms
and warning signals
• Do NOT allow small children to use the earbuds
• Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water
sports, e.g., swimming, water-skiing, surng, etc
• To reduce the risk of injury, close supervision is necessary when the charging case is used near children
• Do not expose charging case to water, rain, liquids or snow
• Do not use the charging case in excess of its output rating
• Do not use a charging case that is damaged or modied. Damaged or modied batteries may exhibit
unpredictable behaviour resulting in re, explosion or risk of injury to persons
• Do not disassemble the charging case. Incorrect reassembly may result in risk of re or injury to persons
• Do not open, crush, or expose a charging case to re, or excessive temperature. Exposure to re or
temperature above 100° C may cause explosion
• Have servicing performed by a qualied repair person using only identical replacement parts.
• Do NOT make unauthorized alterations to this product
• Use this product only with an agency approved power supply which meets local regulatory requirements
(e.g., RCM)
• Wipe o sweat from the earbuds and the charging case before charging
• This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device
• CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type
• Battery shall not be exposed to excessive heat such as sunshine, re or the like
• No naked ame sources such as lighted candles should be placed on the apparatus
• Excessive sound pressure from earphones and headphone can cause hearing loss
• Attention should be drawn to the environmental aspects of battery disposal
• Use only with charger base provided with the earbuds
• Use of apparatus in moderate climates
FUNCTIONS
1. LED Indicator Light
2. Multi-function Button (MFB)
3. Eartips
4. Earbuds Charging Point
5. Charging Case Charging Port
6. Charging Case LED
1
2
3
4
1
2
3
56
4
CHARGING (CASE)
1. Connect the micro USB end of the supplied micro USB charging
cable into the charging case charging port
2. Connect the USB end of the charging cable into PC or AC/DC wall
adaptor (not provided). The charging case LEDs will ash blue to
indicate charging. All LEDs will turn o when charging is complete.
CHARGING (BUDS)
1. Ensure stickers are removed from the charging points on the stems
of the buds.
2. Place buds into charging case. Red lights will illuminate on buds to
indicate charging.
USER GUIDE
HE190044
12/21
IN THE BOX
1. 1 x True Wireless Earbuds
2. 1 x Earbud Charging Case
3. 3 x Eartips (L / M / S)
4. 1 x Micro USB Charging Cable
5. 1 x Setup Guide*
6. 1 x Warranty Certicate*
*Not pictured
SAFETY WARNINGS
• Only use attachments/accessories specied by the manufacturer
• To avoid accidental ingestion, keep the earbuds away from children and pets
• The earbuds contain a lithium-ion battery, and may be hazardous if swallowed
• If ingested, seek immediate medical attention
• When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small
children and pets
• Do NOT use the earbuds at a high volume for any extended period
• To avoid hearing damage, use your earbuds at a comfortable, moderate volume level
• Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for
phone calls while driving
• Some jurisdictions impose specic limitations, such as single ear piece conguration, on the use of such
products while driving
• DON’T use the earbuds for any other purpose while driving
• Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad and follow
applicable laws regarding headphone use, etc.
• Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms
and warning signals
• Do NOT allow small children to use the earbuds
• Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water
sports, e.g., swimming, water-skiing, surng, etc
• To reduce the risk of injury, close supervision is necessary when the charging case is used near children
• Do not expose charging case to water, rain, liquids or snow
• Do not use the charging case in excess of its output rating
• Do not use a charging case that is damaged or modied. Damaged or modied batteries may exhibit
unpredictable behaviour resulting in re, explosion or risk of injury to persons
• Do not disassemble the charging case. Incorrect reassembly may result in risk of re or injury to persons
• Do not open, crush, or expose a charging case to re, or excessive temperature. Exposure to re or
temperature above 100° C may cause explosion
• Have servicing performed by a qualied repair person using only identical replacement parts.
• Do NOT make unauthorized alterations to this product
• Use this product only with an agency approved power supply which meets local regulatory requirements
(e.g., RCM)
• Wipe o sweat from the earbuds and the charging case before charging
• This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device
• CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type
• Battery shall not be exposed to excessive heat such as sunshine, re or the like
• No naked ame sources such as lighted candles should be placed on the apparatus
• Excessive sound pressure from earphones and headphone can cause hearing loss
• Attention should be drawn to the environmental aspects of battery disposal
• Use only with charger base provided with the earbuds
• Use of apparatus in moderate climates
FUNCTIONS
1. LED Indicator Light
2. Multi-function Button (MFB)
3. Eartips
4. Earbuds Charging Point
5. Charging Case Charging Port
6. Charging Case LED
1
2
3
4
1
2
3
56
4
CHARGING (CASE)
1. Connect the micro USB end of the supplied micro USB charging
cable into the charging case charging port
2. Connect the USB end of the charging cable into PC or AC/DC wall
adaptor (not provided). The charging case LEDs will ash blue to
indicate charging. All LEDs will turn o when charging is complete.
CHARGING (BUDS)
1. Ensure stickers are removed from the charging points on the stems
of the buds.
2. Place buds into charging case. Red lights will illuminate on buds to
indicate charging.
TURNING ON/OFF
Turning ON
Method 1: Open the charging case by swivelling the lid 180 degrees to
the left or right. Take both earbuds out from the charging case, they will
turn on and connect with each other automatically
Method 2: Whilst the earbuds are o, press and hold the multi-function
button on both earbuds for 2 seconds. LEDs on both earbuds will ash
blue for 1-2 seconds and you will hear a voice prompt “Power ON” from
both earbuds
Turning OFF
Method 1: Put the earbuds back into the charging case and close
completely, they will turn o automatically
Method 2: Whilst the earbuds are on, press and hold the multi-function
button on both earbuds for 8 seconds. LEDs on both earbuds will ash
red for 1-2 seconds and you will hear a voice prompt “Power OFF” from
both earbuds
CONTROLS
You can control a variety of dierent functions on your mobile device
using the smart touch controls on your earbuds. If you try move an
earbud, these functions may activate. We recommend moving the
earbuds using the stem part of the earbud to avoid any unnecessary
activation
Play/Pause Music Short press the multi-function button once
Volume Up Long press the multi-function button on the right earbud
(keep holding the multi-function button and the volume will
keep going up, there will be a warning sound when you
reach the maximum volume)
Volume Down Long press the multi-function button on the left earbud
(keep holding the multi-function button and the volume will
keep going down, there will be a warning sound when you
reach the lowest volume)
Next Track Double press the multi-function button on the right earbud
Previous Track Double press the multi-function button on the left earbud
Answer/End Call Short press the multi-function button once
Reject Incoming
Call
Press and hold the multi-function button for 2 seconds
when a call is incoming
Activate Voice
Assistant
Triple press the multi-function button on either earbud.
Press it again to cancel
Factory Reset The earbuds must be turned o rst before resetting, quick
triple press each of earbuds successively
LED INDICATOR GUIDE
Status Description Voice Prompt
Power On Blue LED Flash light
about 1 second
“Power On”
Power O Red LED Flash light
about 1 second
“Power O”
Pairing Blue & Red LED ashes
alternately on master earbud
“Pairing”
Connect Both earbuds LEDs will
turn o
“Connected”
Charging Red LED is bright when the
earphone is charging
N/A
TECH SPECS
Bluetooth version: V5.0
Music playtime: 6.5 hours
Earbud battery: 2 x 60mAh
Wireless distance: 10m
Charging case battery: 500mAh
Charging voltage: 5V
AFTER SALES SUPPORT
Phone number: 1300 663 907
PAIRING
1. Take both earbuds out from the charging case, they will power on
and connect with each other automatically. On rst use, you will
hear a voice prompt “pairing”
2. Enable Bluetooth on your device and select “HE190044” from the
list to connect. You will hear a voice prompt “connected”
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benets conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar
state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
AFTER SALES SUPPORT
REGISTER YOUR PURCHASE ATwww.aldi.com.au/en/about-aldi/product-registration/TO KEEP
UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
Repair and Refurbished Goods or Parts Notice
AFTER SALES SUPPORT
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such asles stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or les stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for
repair.
You should also be aware that rather than repairing goods, we may replace them
withrefurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on1300 663 907 or write to us at:
Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
TURNING ON/OFF
Turning ON
Method 1: Open the charging case by swivelling the lid 180 degrees to
the left or right. Take both earbuds out from the charging case, they will
turn on and connect with each other automatically
Method 2: Whilst the earbuds are o, press and hold the multi-function
button on both earbuds for 2 seconds. LEDs on both earbuds will ash
blue for 1-2 seconds and you will hear a voice prompt “Power ON” from
both earbuds
Turning OFF
Method 1: Put the earbuds back into the charging case and close
completely, they will turn o automatically
Method 2: Whilst the earbuds are on, press and hold the multi-function
button on both earbuds for 8 seconds. LEDs on both earbuds will ash
red for 1-2 seconds and you will hear a voice prompt “Power OFF” from
both earbuds
CONTROLS
You can control a variety of dierent functions on your mobile device
using the smart touch controls on your earbuds. If you try move an
earbud, these functions may activate. We recommend moving the
earbuds using the stem part of the earbud to avoid any unnecessary
activation
Play/Pause Music Short press the multi-function button once
Volume Up Long press the multi-function button on the right earbud
(keep holding the multi-function button and the volume will
keep going up, there will be a warning sound when you
reach the maximum volume)
Volume Down Long press the multi-function button on the left earbud
(keep holding the multi-function button and the volume will
keep going down, there will be a warning sound when you
reach the lowest volume)
Next Track Double press the multi-function button on the right earbud
Previous Track Double press the multi-function button on the left earbud
Answer/End Call Short press the multi-function button once
Reject Incoming
Call
Press and hold the multi-function button for 2 seconds
when a call is incoming
Activate Voice
Assistant
Triple press the multi-function button on either earbud.
Press it again to cancel
Factory Reset The earbuds must be turned o rst before resetting, quick
triple press each of earbuds successively
LED INDICATOR GUIDE
Status Description Voice Prompt
Power On Blue LED Flash light
about 1 second
“Power On”
Power O Red LED Flash light
about 1 second
“Power O”
Pairing Blue & Red LED ashes
alternately on master earbud
“Pairing”
Connect Both earbuds LEDs will
turn o
“Connected”
Charging Red LED is bright when the
earphone is charging
N/A
TECH SPECS
Bluetooth version: V5.0
Music playtime: 6.5 hours
Earbud battery: 2 x 60mAh
Wireless distance: 10m
Charging case battery: 500mAh
Charging voltage: 5V
AFTER SALES SUPPORT
Phone number: 1300 663 907
PAIRING
1. Take both earbuds out from the charging case, they will power on
and connect with each other automatically. On rst use, you will
hear a voice prompt “pairing”
2. Enable Bluetooth on your device and select “HE190044” from the
list to connect. You will hear a voice prompt “connected”
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benets conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar
state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
AFTER SALES SUPPORT
REGISTER YOUR PURCHASE ATwww.aldi.com.au/en/about-aldi/product-registration/TO KEEP
UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
Repair and Refurbished Goods or Parts Notice
AFTER SALES SUPPORT
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such asles stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or les stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for
repair.
You should also be aware that rather than repairing goods, we may replace them
withrefurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on1300 663 907 or write to us at:
Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
TURNING ON/OFF
Turning ON
Method 1: Open the charging case by swivelling the lid 180 degrees to
the left or right. Take both earbuds out from the charging case, they will
turn on and connect with each other automatically
Method 2: Whilst the earbuds are o, press and hold the multi-function
button on both earbuds for 2 seconds. LEDs on both earbuds will ash
blue for 1-2 seconds and you will hear a voice prompt “Power ON” from
both earbuds
Turning OFF
Method 1: Put the earbuds back into the charging case and close
completely, they will turn o automatically
Method 2: Whilst the earbuds are on, press and hold the multi-function
button on both earbuds for 8 seconds. LEDs on both earbuds will ash
red for 1-2 seconds and you will hear a voice prompt “Power OFF” from
both earbuds
CONTROLS
You can control a variety of dierent functions on your mobile device
using the smart touch controls on your earbuds. If you try move an
earbud, these functions may activate. We recommend moving the
earbuds using the stem part of the earbud to avoid any unnecessary
activation
Play/Pause Music Short press the multi-function button once
Volume Up Long press the multi-function button on the right earbud
(keep holding the multi-function button and the volume will
keep going up, there will be a warning sound when you
reach the maximum volume)
Volume Down Long press the multi-function button on the left earbud
(keep holding the multi-function button and the volume will
keep going down, there will be a warning sound when you
reach the lowest volume)
Next Track Double press the multi-function button on the right earbud
Previous Track Double press the multi-function button on the left earbud
Answer/End Call Short press the multi-function button once
Reject Incoming
Call
Press and hold the multi-function button for 2 seconds
when a call is incoming
Activate Voice
Assistant
Triple press the multi-function button on either earbud.
Press it again to cancel
Factory Reset The earbuds must be turned o rst before resetting, quick
triple press each of earbuds successively
LED INDICATOR GUIDE
Status Description Voice Prompt
Power On Blue LED Flash light
about 1 second
“Power On”
Power O Red LED Flash light
about 1 second
“Power O”
Pairing Blue & Red LED ashes
alternately on master earbud
“Pairing”
Connect Both earbuds LEDs will
turn o
“Connected”
Charging Red LED is bright when the
earphone is charging
N/A
TECH SPECS
Bluetooth version: V5.0
Music playtime: 6.5 hours
Earbud battery: 2 x 60mAh
Wireless distance: 10m
Charging case battery: 500mAh
Charging voltage: 5V
AFTER SALES SUPPORT
Phone number: 1300 663 907
PAIRING
1. Take both earbuds out from the charging case, they will power on
and connect with each other automatically. On rst use, you will
hear a voice prompt “pairing”
2. Enable Bluetooth on your device and select “HE190044” from the
list to connect. You will hear a voice prompt “connected”
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benets conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar
state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
AFTER SALES SUPPORT
REGISTER YOUR PURCHASE ATwww.aldi.com.au/en/about-aldi/product-registration/TO KEEP
UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
Repair and Refurbished Goods or Parts Notice
AFTER SALES SUPPORT
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such asles stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or les stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for
repair.
You should also be aware that rather than repairing goods, we may replace them
withrefurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on1300 663 907 or write to us at:
Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
TURNING ON/OFF
Turning ON
Method 1: Open the charging case by swivelling the lid 180 degrees to
the left or right. Take both earbuds out from the charging case, they will
turn on and connect with each other automatically
Method 2: Whilst the earbuds are o, press and hold the multi-function
button on both earbuds for 2 seconds. LEDs on both earbuds will ash
blue for 1-2 seconds and you will hear a voice prompt “Power ON” from
both earbuds
Turning OFF
Method 1: Put the earbuds back into the charging case and close
completely, they will turn o automatically
Method 2: Whilst the earbuds are on, press and hold the multi-function
button on both earbuds for 8 seconds. LEDs on both earbuds will ash
red for 1-2 seconds and you will hear a voice prompt “Power OFF” from
both earbuds
CONTROLS
You can control a variety of dierent functions on your mobile device
using the smart touch controls on your earbuds. If you try move an
earbud, these functions may activate. We recommend moving the
earbuds using the stem part of the earbud to avoid any unnecessary
activation
Play/Pause Music Short press the multi-function button once
Volume Up Long press the multi-function button on the right earbud
(keep holding the multi-function button and the volume will
keep going up, there will be a warning sound when you
reach the maximum volume)
Volume Down Long press the multi-function button on the left earbud
(keep holding the multi-function button and the volume will
keep going down, there will be a warning sound when you
reach the lowest volume)
Next Track Double press the multi-function button on the right earbud
Previous Track Double press the multi-function button on the left earbud
Answer/End Call Short press the multi-function button once
Reject Incoming
Call
Press and hold the multi-function button for 2 seconds
when a call is incoming
Activate Voice
Assistant
Triple press the multi-function button on either earbud.
Press it again to cancel
Factory Reset The earbuds must be turned o rst before resetting, quick
triple press each of earbuds successively
LED INDICATOR GUIDE
Status Description Voice Prompt
Power On Blue LED Flash light
about 1 second
“Power On”
Power O Red LED Flash light
about 1 second
“Power O”
Pairing Blue & Red LED ashes
alternately on master earbud
“Pairing”
Connect Both earbuds LEDs will
turn o
“Connected”
Charging Red LED is bright when the
earphone is charging
N/A
TECH SPECS
Bluetooth version: V5.0
Music playtime: 6.5 hours
Earbud battery: 2 x 60mAh
Wireless distance: 10m
Charging case battery: 500mAh
Charging voltage: 5V
AFTER SALES SUPPORT
Phone number: 1300 663 907
PAIRING
1. Take both earbuds out from the charging case, they will power on
and connect with each other automatically. On rst use, you will
hear a voice prompt “pairing”
2. Enable Bluetooth on your device and select “HE190044” from the
list to connect. You will hear a voice prompt “connected”
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benets conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar
state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
AFTER SALES SUPPORT
REGISTER YOUR PURCHASE ATwww.aldi.com.au/en/about-aldi/product-registration/TO KEEP
UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
Repair and Refurbished Goods or Parts Notice
AFTER SALES SUPPORT
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such asles stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or les stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for
repair.
You should also be aware that rather than repairing goods, we may replace them
withrefurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on1300 663 907 or write to us at:
Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
TURNING ON/OFF
Turning ON
Method 1: Open the charging case by swivelling the lid 180 degrees to
the left or right. Take both earbuds out from the charging case, they will
turn on and connect with each other automatically
Method 2: Whilst the earbuds are o, press and hold the multi-function
button on both earbuds for 2 seconds. LEDs on both earbuds will ash
blue for 1-2 seconds and you will hear a voice prompt “Power ON” from
both earbuds
Turning OFF
Method 1: Put the earbuds back into the charging case and close
completely, they will turn o automatically
Method 2: Whilst the earbuds are on, press and hold the multi-function
button on both earbuds for 8 seconds. LEDs on both earbuds will ash
red for 1-2 seconds and you will hear a voice prompt “Power OFF” from
both earbuds
CONTROLS
You can control a variety of dierent functions on your mobile device
using the smart touch controls on your earbuds. If you try move an
earbud, these functions may activate. We recommend moving the
earbuds using the stem part of the earbud to avoid any unnecessary
activation
Play/Pause Music Short press the multi-function button once
Volume Up Long press the multi-function button on the right earbud
(keep holding the multi-function button and the volume will
keep going up, there will be a warning sound when you
reach the maximum volume)
Volume Down Long press the multi-function button on the left earbud
(keep holding the multi-function button and the volume will
keep going down, there will be a warning sound when you
reach the lowest volume)
Next Track Double press the multi-function button on the right earbud
Previous Track Double press the multi-function button on the left earbud
Answer/End Call Short press the multi-function button once
Reject Incoming
Call
Press and hold the multi-function button for 2 seconds
when a call is incoming
Activate Voice
Assistant
Triple press the multi-function button on either earbud.
Press it again to cancel
Factory Reset The earbuds must be turned o rst before resetting, quick
triple press each of earbuds successively
LED INDICATOR GUIDE
Status Description Voice Prompt
Power On Blue LED Flash light
about 1 second
“Power On”
Power O Red LED Flash light
about 1 second
“Power O”
Pairing Blue & Red LED ashes
alternately on master earbud
“Pairing”
Connect Both earbuds LEDs will
turn o
“Connected”
Charging Red LED is bright when the
earphone is charging
N/A
TECH SPECS
Bluetooth version: V5.0
Music playtime: 6.5 hours
Earbud battery: 2 x 60mAh
Wireless distance: 10m
Charging case battery: 500mAh
Charging voltage: 5V
AFTER SALES SUPPORT
Phone number: 1300 663 907
PAIRING
1. Take both earbuds out from the charging case, they will power on
and connect with each other automatically. On rst use, you will
hear a voice prompt “pairing”
2. Enable Bluetooth on your device and select “HE190044” from the
list to connect. You will hear a voice prompt “connected”
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benets conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar
state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
AFTER SALES SUPPORT
REGISTER YOUR PURCHASE ATwww.aldi.com.au/en/about-aldi/product-registration/TO KEEP
UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
Repair and Refurbished Goods or Parts Notice
AFTER SALES SUPPORT
1300 663 907
AUS YEAR WARRANTY
1
TRUE WIRELESS EARBUDS
customercare@balcobrands.com
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such asles stored on a computer hard drive, telephone numbers stored on a
mobile telephone, songs stored on a portable media player, games saved on a
games console or les stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for
repair.
You should also be aware that rather than repairing goods, we may replace them
withrefurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on1300 663 907 or write to us at:
Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
customercare@balcobrands.com
MODEL: HE190044 PRODUCT CODE: 703710 12/2021
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