BD Phoenix M50 System User manual

BD Phoenix™ M50 System Quick Reference Guide
Phoenix™ M50 System
Quick Reference Guide
Icon Reference
Panel Login
QC Panel Testing
Preparing Panels
Preparing Emerge Panels
Results
Reports Overview
Needs Attention
Isolation Mode
Maintenance
Error Codes
Organism Barcodes
Before using this Guide, it is important that all users review the
BD Phoenix™ M50 System User’s Manual and package inserts for
comprehensive operating instructions, including important
warnings relating to operator safety.
Becton, Dickinson and Company
7 Loveton Circle
Sparks, Maryland 21152 USA
Australian Sponsor:
Becton Dickinson Pty Ltd.
66 Waterloo Road
Macquarie Park NSW 2113
Australia
New Zealand Sponsor:
Becton Dickinson Limited
14B George Bourke Drive
Mt. Wellington Auckland 1060
New Zealand
Made in USA
500004680(04) 2021-06
443894

BD Phoenix™ M50 System Quick Reference Guide
CHANGE HISTORY
Revision Date Change Summary
03 2020-04 Added a second option for Preparing Emerge Panels.
Added codes regarding instrument identification: W900; W901; W904; and
W905 to Error Codes Table. Updated Australia Sponsor address.
04 2021-06 Added New Zealand sponsor address.
Modified instructions for Preparing Emerge Panels.
Removed EU authorized representative address.
ATCC®is a trademark of American Type Culture Collection.
BD, the BD Logo, BBL, CrystalSpec, EpiCenter, EMERGE, Phoenix, and PhoenixSpec are trademarks of Becton, Dickinson and Company
or its affiliates. © 2021 BD. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval systems, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the
prior written permission of BD, 7 Loveton Circle, Sparks, Maryland 21152 USA.
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BD Phoenix™ M50 System Quick Reference Guide
STATUS SCREEN
Results *Finalization Inventory Reports
Icons
Collapsed Expanded Enabled Print Help
Log in/Log Out Silence Alarm Status Panel Login
* Icon does not appear when connected to BD EpiCenter™.
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BD Phoenix™ M50 System Quick Reference Guide
ALERTS/NOTIFICATIONS STATION STATUS
*Cannot Finalize System Alert Special Message Blocked Station Empty Station
PANELS NEEDS ATTENTION
Ongoing
Panel
Removable
Panels,
Complete
Final ID
Edited, AST
Result
Edited
*Resistance
Marker
Rapid
Complete
Active
Alert
No Active
Needs
Attention
Active
Needs
Attention
* Icon does not appear when connected to BD EpiCenter™.
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BD Phoenix™ M50 System Quick Reference Guide
INSTRUMENT STATUS
Door Locked Door Unlocked Idle Processing Data Warming Up Temperature
Testing Instrument
Number
Light Source
Adjustment
(RGB, UV)
Inventory Scan Isolation Recovery
(Uploading Data)
**BD EpiCenter™
Configured and
Connected
**BD EpiCenter™
Configured but
not Connected
*LIS Configured
and Connected
*LIS Configured
but Disconnected
Instrument
Connection Status
– Connected
(All-in-One PC to
Instrument)
Instrument
Connection Status
– Disconnected
(All-in-One PC
to Instrument)
* Icon does not appear when connected to BD EpiCenter™.
** Icon does not appear when in standalone mode.
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BD Phoenix™ M50 System Quick Reference Guide
Panel Login
1 Press the Panel Login tab and select Clinical.
2 To receive special notification when results are obtained, select Critical.
3 In the Accession Number field, type in/scan an accession number.
4 In the Sequence Number field, type in/scan the panel’s sequence number.
5 The Isolate Number field defaults to isolate number 1. Type in the isolate number. Valid isolate numbers are 1 to 20.
6 If only the ID or AST portion of a combination panel is being used, disable the part of the panel not being used.
7 If ID is disabled, or if an AST only or BD Phoenix™ EMERGE™ panel is not being used, the Organism ID field appears.
8 For Yeast panels, select the media type in the media field.
9Save the information.
10 Insert the panel in the instrument (refer to Section 5.2.3 of the BD Phoenix™ M50 System User’s Manual).
Panel Login
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BD Phoenix™ M50 System Quick Reference Guide
To Test QC Panels
1
2
Inoculate a panel with one of the organisms listed in the package insert.
To log the panel in as a QC panel:
a Press the Panel Login tab.
b Select QC panel.
c If desired, in the Accession Number field, type in/scan an accession number.
d In the Sequence Number field, type in/scan the panel’s sequence number.
e If a combination panel is being used, both ID and AST are automatically enabled.
f The Isolate Number field defaults to 1. Valid isolate numbers are 1 to 20.
g Select QC organism selection box in the Test Strain field. Highlight the desired QC organism or scan the appropriate barcode provided in
this guide.
h For Yeast ID panels, select the media field to the right of the isolate number. Select the desired media type.
i In the Tech ID field, enter the identification for the technologist performing the QC test.
j In the Panel Lot Number field, type in or scan the panel’s lot number (completed automatically when Panel Lot feature is enabled and
panel sequence barcode is scanned).
k In the first Panel Lot Number Expiration Date field, enter the expiration day, month, or year (depending on the configuration). If the Panel
Lot feature is enabled, this field is completed automatically when the panel sequence barcode is scanned.
l The ID Broth lot number is optional. If desired, in the ID Broth Lot Number field, type in or scan the broth lot number. If a lot number is
entered, an expiration date must be entered also.
m The AST Broth lot number is optional. If desired, in the AST Broth Lot Number field, type in or scan the broth lot number. If a lot number is
entered, an expiration date must be entered also.
n The Indicator Lot number is optional. If desired, in the Indicator Lot Number field, type in or scan the lot number. If a lot number is entered,
an expiration date must be entered also.
oSave the information.
3
4
Place the panel in the instrument.
When panel testing is complete, review the results for accuracy in the Panel Results display.
QC Panel Testing
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BD Phoenix™ M50 System Quick Reference Guide
Preparing Panels
1 Confirm the isolate’s Gram stain reaction.
2 Remove the appropriate panel from the pouch.
Use panel within 2 hours of removal from pouch.
3 Place the panel on the Inoculation Station with the inoculation ports on top.
4 Label a BD Phoenix™ ID Broth tube with the patient’s specimen number. Using aseptic technique, pick colonies of the same morphology with the tip of a sterile cotton
swab or a wooden applicator stick from the media.
5 Suspend the colonies in the BD Phoenix™ ID/Inoculum broth.
6 Cap the tube and vortex for five seconds.
7 Allow approximately ten seconds for air bubbles to surface.
8 Insert the tube as far as it will go into the BD BBL™ CrystalSpec™/BD PhoenixSpec™ Nephelometer.
9 If the Inoculum Density is configured for 0.5, read the tube to confirm 0.5 McFarland (0.50–0.60 is acceptable). If the Inoculum Density is configured for 0.25, read the tube
to confirm 0.25 McFarland (0.20–0.30 is acceptable). Yeast ID panels must be inoculated using a 2.00–2.40 McFarland inoculum density. SMIC and SMIC/ID panels must
be inoculated using a 0.50 McFarland inoculum density. If the density of organisms is low, the user can add colonies from the isolate. Re-vortex the sample and reread. If
the inoculum concentration in the tube exceeds the acceptable range, refer to Section 6.2.3, Step 10 of the User’s Manual for instructions.
!
Confirm settings for Inoculum Density BEFORE inoculating panels. Refer to the manual for instructions on Inoculum Density Flexibility.
Standardized bacterial suspension in ID broth must be used within 60 minutes of preparation.
10 If identification only is being performed, proceed to Step 15 and continue.
11 Label a BD Phoenix™ AST Broth tube (8.0 mL) with the patient’s specimen number. Add one free-falling drop of AST Indicator solution to the AST broth tube. Invert to
mix. DO NOT VORTEX.
Tubes must be used within 2 hours after the addition of AST Indicator solution if exposed to light (8 hours if stored in dark).
12 Using a pipettor, transfer the following amounts of bacterial suspension from the ID tube into the AST broth tube: for Inoculum Density of 0.5 McFarland, transfer 25 µL;
for Inoculum Density of 0.25 McFarland, transfer 50 µL.
Panels must be inoculated within 30 minutes of the time that the AST broth inoculum is prepared.
13 Cap the AST tube and invert several times to mix. DO NOT VORTEX.
14 Wait a few seconds for air bubbles to surface.
15 Pour the ID tube inoculum into the fill port on ID side of the panel. DO NOT overfill the panel. Allow the fluid to traverse down the tracks before moving it. If an AST
(only) panel is being used, DO NOT inoculate the ID side of the panel. Retain the ID tube for an optional purity check.
16 Pour the AST broth inoculum into the fill port on the AST side of the panel. DO NOT overfill the panel. Allow the fluid to traverse down the tracks before moving it.
17 Before placing panel closures, check for droplets of inoculum on the edge of the fill port. Remove with absorbent material if present.
18 Fully snap on the panel closures. Ensure that the closures are fully seated.
19 Visually inspect panels to be sure each of the wells is full. Look at both sides of the panel. Make certain that the wells are not overfilled. If any of the wells are improperly
filled, reinoculate a new panel.
Panels must be loaded into the instrument within 30 minutes of inoculation.
Panel Prep
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BD Phoenix™ M50 System Quick Reference Guide
Preparing BD Phoenix™ EMERGE™ Panels
Option 1: Two tubes of AST broth will be required.
1 Follow Steps 1–10 (refer to Section 6.2.3 General Panel Preparation of the BD Phoenix™ M50 System User’s Manual) to prepare the suspension
of bacteria.
2 Label two BD Phoenix™ AST Broth tubes (8.0 mL) with the patient's specimen number. Add one drop of the BD Phoenix™ AST Indicator to each
AST broth tube. Invert to mix. DO NOT VORTEX.
3 Transfer 25 μL (50 μL if low inoculum option is used) of the suspension to two BD Phoenix™ AST Broth tubes. Cap and gently invert.
4 Using sterile technique, remove 3.5 mL of broth from one of the inoculated BD Phoenix™ AST Broth tubes and discard in an appropriate container.
5 Pour the remaining 4.5 mL into the left side of the BD Phoenix™ EMERGE™ panel. Allow the fluid to traverse down the tracks before moving the
panel.
6 Pour the other BD Phoenix™ AST Broth tube into the right side of the BD Phoenix™ EMERGE™ panel. Allow the fluid to traverse down the tracks
before moving the panel.
7 Snap on the panel closures and follow the normal panel login procedure.
Option 2: BD Phoenix™ EMERGE™ AST Broth (12.5 mL) and BD Phoenix™ EMERGE™ AST Indicator are required.
1 Follow Steps 1–10 (refer to Section 6.2.3 General Panel Preparation of the BD Phoenix™ M50 System User’s Manual) to prepare the suspension
of bacteria.
2 Label a BD Phoenix™ EMERGE™ AST Broth tube (12.5 mL) with the patient's specimen number. Add one drop of BD Phoenix™ EMERGE™
AST indicator into the Emerge AST Broth, cap and gently invert to mix. DO NOT VORTEX.
3 Transfer 39 μL (78 μL if low inoculum option is used) of the suspension to the BD Phoenix™ Emerge AST broth with indicator. Cap and invert
several times to mix. DO NOT VORTEX.
4 Pipette 4.5 mL of inoculated AST broth into the 51-well side (left side) of the BD Phoenix™ Emerge panel. Allow the fluid to traverse down the
tracks before moving the panel.
5 Pour the remaining inoculated Emerge AST broth into the 85-well side (right side) of the BD Phoenix™ Emerge panel. Allow the fluid to traverse
down the tracks before moving the panel.
6 Snap on the panel closures and follow the normal panel login procedure.
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BD EMERGE™ Panel Prep

BD Phoenix™ M50 System Quick Reference Guide
Results
MIC
For test panels
? MIC determination is pending (SIR values remain blank)
X MIC value cannot be produced; or Final ID is not claimed in the Taxa listing for AST testing; or the panel’s drug dilution series does
not cover the BD Phoenix™ reportable MIC range; or for additional causes see Special messages
> Growth occurred for all concentrations of antimicrobial
≤No growth occurred in any concentration of antimicrobial
C Rapid Complete (MIC is pending, BDXpert SIR is based on ID and completed drug and/or resistance marker results). Replaced by
actual MIC values as they are determined.
For QC panels
P Actual MIC value within expected MIC range
F Actual MIC value not within expected MIC range (or is “X”)
Blank No range defined for antimicrobial/organism combination
Interpretations
S Susceptible
I Intermediate
R Resistant
N Not Susceptible (Indicates that the antimicrobial/organism does not have an upper breakpoint. When there is no upper breakpoint
there are no criteria for calling an organism intermediate or resistant. This often occurs when there is an absence of or rare
occurrence of resistant strains of an organism. In this case, if the MIC is below the lower breakpoint the SIR results can be reported
as susceptible but if the MIC is above the lower breakpoint the only result that can be reported is N or not susceptible.)
X Cannot produce interpretation
Blank No SIR (missing or invalid Final ID; MIC = ?, C, or X; unclaimed organism for Final ID)
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Results

BD Phoenix™ M50 System Quick Reference Guide
Reports Overview
Completed Lab Report – contains information for all QC or test panels whose status became Complete during the selected time period
(up to the past 48 hours).
Accession Lab Report – provides information for a specified accession number.
Needs Attention List Report – lists all panels in the instrument’s database that have a Needs Attention flag set that have not been ignored.
Resident Panel Report – lists the panels contained in stations 1–25 for each tier.
QC Lot Number Report – lists all Test Strain Organisms that have completed testing and all biochemical and/or antimicrobial MIC results (for a
specified Panel Lot #) that exist in the BD Phoenix™ databases when the report is requested.
Cumulative QC Report – provides information on quality control testing of all panel types.
Daily Instrument Report – lists the status of the instrument at the time the report is generated, along with a maintenance checklist.
Interpretation Rule Set Report – lists the antimicrobial breakpoints of the Interpretation Rule Set defined as the default Rule Set in the Instrument
Configuration screen.
BDXpert Rule Set Database Report – lists each BDXpert rule number and the text describing the rule, whether each rule is enabled/disabled and
whether each rule is set to trigger automatically or manually in the system.
Organism ID Code List Report – displays all Organism Names that exist in the BD Phoenix™ database.
Antimicrobial Code Report – displays all antimicrobials and the BD LIS codes for all antimicrobials that exist in the BD Phoenix™ database from all
panel configurations.
Lab Report – contains all information for a panel sequence number that exists in the BD Phoenix™ database, including all information in the Panel
Results screen, any special messages, BDXpert Rules that triggered, or Needs Attention Reasons if they exist. This report can only be printed from the
Panel Results or Finalization screen.
Finalization Summary Report – contains all the panels eligible for finalization and their status at the time the report was requested. This report can
only be printed from the Finalization screen.
Panel Inventory Lab Report – prints a Lab Reports for all panels in the instrument that have partial or complete results. This report can only be printed
from the Panel Inventory screen.
(continued on next page)
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Reports

BD Phoenix™ M50 System Quick Reference Guide
Custom Breakpoint Difference Report – prints a listing of differences between old breakpoints and new ones after a BD Phoenix™ Update Data or
Install/Upgrade operation. This report can only be printed from the Custom Interpretation Rule Set (Configuration) screen.
Current QC Panel Lot Report – contains information on the most recent QC test for each of the required strains for a panel lot, up to a maximum of
20 strains. This report can only be printed from the Panel Lot Definition screen.
Historical QC Panel Lot Report – contains information on all tests for a strain for the current instrument, up to 200 tests. This report can only be
printed from the Panel Lot Definition screen.
Panel Lot Report – lists all the panel records for any panel lot number in the current instrument.
Panel Lot Database Report – lists all the defined panel lots in the current instrument, and provides statistical and reference information on those lots.
Reports Overview
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BD Phoenix™ M50 System Quick Reference Guide
To Review Panels That Need Attention
From the Status screen, select the Needs Attention tab.
Test Aborted – one of several incubator System Alerts occurred; or an ongoing panel that was in the instrument has not tested for more than one hour; or the instrument was
turned off for more than one hour; or the instrument door has been opened for more than one hour; or system software did not execute testing algorithms for more than one
hour; or a panel was moved to a different tier/instrument or Media type not specified for yeast ID panel.
Can Not Identify Barcode – internal barcode scanner could not read a panel sequence number in the same station where the instrument could determine a panel present
condition (possible scratched or missing label); or invalid panel sequence number was scanned; or an unknown panel type was scanned.
Can Not Read Panel Wells – internal barcode scanner has read a sequence number in a station but the instrument cannot determine that a panel is present in that same
station.
Panel Lot Expired – panel was logged in (or has a test start date) with a panel lot number that has already expired.
Invalid AST Results – at least one MIC field cannot be interpreted.
Panel Missing – internal barcode scanner reads a sequence number on a panel with an ongoing status during an inventory scan, but either the panel was removed before it
completed its test protocol and hasn’t obtained a result, or an internal scanner failure occurred and the sequence number can no longer be read.
No Growth on Panel – instrument did not detect growth in Growth Control well of panel; excludes QC panels and ID panels.
Review QC Results – the status of a completed QC panel is REVIEW. QC panel which yielded an incorrect ID or incorrect AST result for at least one antibiotic, or has no
growth in growth control well.
Panel Lot Undefined – Panel being logged in or placed in the instrument is from an undefined lot.
Missing Accession Number – panel does not have any accession/isolate information; excludes QC panels.
Missing Organism ID – panel has no organism ID, or has unresolved tie IDs, and has no related panel with an organism ID (which includes related panels that have unresolved
tie IDs or organism conflicts); excludes QC panels.
Can Not Determine Organism ID – panel has an Instrument Organism ID of No Identification or a related panel has No Identification for its final ID.
Invalid Organism ID – panel receives download of an organism ID not in the BD Phoenix™ database.
Organism ID Conflict – panel completes testing and has at least one related un-finalized panel that contains a different Final ID; excludes QC panels. Note that this code can
be erroneously set as a result of conflicting system activities, such as when a panel completes testing and begins auto associating ID results as the system is modifying all the
related panels with a user selected ID. If this occurs prior to the completion of the manually triggered modifications, the system can set this Needs Attention reason because
IDs were in conflict due to two independent processes occurring. This can be determined by reviewing all panel ID results.
BDXpert Rule Flagged – panel triggered at least one BDXpert rule and the rule is manually enabled in Configuration.
Pending Too Long – panel has not been scanned internally by the instrument (during an inventory scan) within 30 minutes of being entered in Panel Login.
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Needs Attention

BD Phoenix™ M50 System Quick Reference Guide
Isolation Mode
Isolation Mode is the condition that exists when communication between the BD Phoenix™ M50 Instrument and the AIO PC is lost. Isolation Mode is
designed to allow the ID/AST system to avoid test cycle gaps when the AIO PC is temporarily disconnected from the instrument. During Isolation Mode,
the instrument continues to collect panel test cycle data and incubate the panels. However, Isolation Mode is not intended to enable routine workflows
such as Panel Login or Discarding Completed Panels. Since panel result analysis occurs at the AIO PC, no panel results are available for completed
panels while the system is in Isolation Mode.
Please note the following conditions about Isolation Mode related to system operation:
• The yellow instrument alert indicator will blink when the instrument is in Isolation Mode.
• The AIO PC displays errors when communication is lost with the instrument. On the status screen, Instrument status is not available.
• For a stack of BD Phoenix™ M50 Instruments connected to the same AIO PC, each instrument can be in Isolation Mode independent of the other
instrument.
• The AIO PC handles the transition of each instrument into and out of Isolation Mode independently.
• In Isolation Mode, when the instrument door is opened, no station status indicators are lit.
• The instrument and AIO PC both return to normal operations when communication between the two is reestablished. During the transition, test
cycle data collected by the instrument while in Isolation Mode is transferred to the AIO PC and processed. Panel results are evaluated at this time
for all panels that are still in the instrument when recovering from Isolation Mode.
Isolation Mode Operation
Routine workflow is not supported.
Isolation Mode Troubleshooting
Isolation Mode can be caused by the following conditions:
• AIO PC malfunction.
• AIO PC power or communication (USB) cable disconnected.
• BD Phoenix™ M50 Instrument application on the AIO PC has stopped working. To return to normal operating mode, check USB and power cables
and reconnect if needed. Rebooting the AIO PC and/or instrument may also be necessary. If these actions do not correct the problem, contact your
local BD representative.
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Isolation Mode

BD Phoenix™ M50 System Quick Reference Guide
Maintenance
Daily • Check paper supply.
• Record temperature on the Status screen. The temperature should be 35 °C ±1.5 °C.
• Record temperature standard panel (the temperature standard panel can be brought into view by selecting one of the instrument LED
check functions on the Maintenance tab).The temperature should be 35 °C ±1.5 °C.
• Perform Daily Verification on BD PhoenixSpec™ Nephelometer. See Nephelometer Calibration in the BD PhoenixSpec™
Nephelometer package Insert.
The results are recorded on the Daily Instrument Report.
Weekly • Test internal Green, Red and Amber LEDs.
• Extinguish all LEDs.
• Test External System LEDs.
• Test Alarm.
• Perform the tasks listed under the Maintenance Hardware category.
Every 3
Months
Perform calibration of BD PhoenixSpec™ Nephelometer. (see Nephelometer Calibration in BD PhoenixSpec™ Nephelometer package
insert).
As
Needed
Clean panel stations if they become contaminated by a leaking panel. Limit the extent of the contamination and then decontaminate the
panel location(s) and other accessible instrument areas receiving the spill.
• If the spill extends into regions of the carousel that are not accessible, contact your local BD service representative.
• The solution recommended to clean the affected surfaces should be at least a 10% household bleach solution. If the extent of the
contamination is uncertain, thoroughly wash the exposed portions of the carousel and cabinet with the freshly prepared
bleach solution.
Air
Filter
The filter should be checked monthly and cleaned/replaced if needed. If the instrument's environment is especially dusty, the air intake filter
should be checked more frequently and cleaned or replaced if needed. The filter must remain clean and unobstructed; restricted airflow
from a dirty filter may cause the instrument interior to reach excessive temperatures, which can affect results and possibly cause hardware
malfunctions or failures.
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Maintenance

BD Phoenix™ M50 System Quick Reference Guide
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
E01 Incubator temperature alert Check current carousel and room temperature, instrument location. Clean/replace air filter. Remove
instrument from direct sunlight/heat source.
E05 Carousel alert Reported carousel RPM is below spec, certain flag readings are incorrect, or carousel is jammed/stalled.
Contact call your local BD representative.
E06 Tier alert Tier-related flag readings are incorrect; optical error, timeout condition, or normalizer problem occurred.
Check sub-code for specific corrective actions.
E09 Test aborted Panel testing has not occurred for more than one hour. Causes include: instrument was off or door was
open for more than an hour, system clock was set ahead one hour or more, etc. All affected panel results
should be reviewed.
E10 System database corruption Database checksum test failed or data in one of the databases was corrupted. Check user preferences
and adjust if needed. Save data to USB and call your local BD representative.
E11 Printer error Check printer paper (jammed or out), cable connections, power on, and online indicator.
E13 Power failure Note power failure and restore times in instrument log.
E14 CCD underrun Problem in tier. Reboot the instrument.
E18 Normalizer alert – row averages Problem with normalizer panel data. If instrument cannot correct the condition, contact your local
BD representative.
E20 Barcode scanner not
communicating
Instrument cannot communicate properly with a barcode scanner. Reboot instrument.
E21 Level 2 rotor step warning Likely impediment to or problem with rotor rotation mechanism. Check for panel protruding from carrier,
improperly seated closure, or user-applied label peeling off. If no obvious visible cause for the error
exists, contact your local BD representative.
E22 Level 3 rotor step warning Likely impediment to or problem with rotor rotation mechanism. Check for panel protruding from carrier,
improperly seated closure, or user-applied label peeling off. If no obvious visible cause for the error
exists, contact local BD representative.
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Error Codes E01 – E22

BD Phoenix™ M50 System Quick Reference Guide
E30 Normalizer Expiration Alert Normalizer will expire in 1–60 days. Contact local BD representative to schedule replacement
before expiration.
E31 Normalizer Expired Normalizer expiration date has passed. Schedule normalizer replacement immediately to
resume testing.
E44 Fatal Operating System Error Look for obvious source of problem such as disconnected cable. If no obvious source exists, contact
your local BD representative.
E50 Internal Software Error System encountered a software general protection error. Save data to USB and call your local
BD representative.
E51 Duplicate Panel Barcode
Detected
Carefully examine the reported stations for duplicate barcodes. All panels with duplicate barcodes have
been aborted. If duplicates are found, then remove the panels from your system and contact your local
BD representative immediately.
E52 Instrument Communications
Application Layer (ICAL) Alert
Instrument is not registered. Configure the instrument in the system.
E98 PC Alert The IDS layer timed out. If the condition reoccurs, contact your local BD representative.
W100 Invalid Panel Sequence Number Panel sequence number typed or scanned does not meet the required number format. Type in/scan
correct panel sequence number. Check for panel update barcodes in carton.
W101 Missing Panel Sequence
Number
Operation was attempted and value in panel Sequence # field was blank. Type in/scan correct panel
sequence number before attempting the operation again.
W102 Unknown Panel Sequence
Number
Attempt was made in the BD Phoenix™ database to save or select sequence number that is not in the
BD Phoenix™ database. Verify that correct panel sequence number was entered. If error recurs, panel
may need to be logged in if it is a new panel.
W103 Invalid Panel Type for Region Attempt was made to log in a panel barcode that is not valid for the region. Verify that the correct panel
barcode was entered.
W200 Invalid Accession Number Attempt was made to save, find, or print information for an invalid accession number. Enter valid
accession number, up to 20 characters excluding: * ? [ ] ! # |
Accession number conflicts with 12 digit sequence number format.
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
17
Error Codes E30 – W200

BD Phoenix™ M50 System Quick Reference Guide
W201 Missing Accession Number Operation was attempted and value in Accession # field was invalid or blank. Type in/scan correct
accession number before attempting operation again.
W202 Unknown Accession Number Attempt was made to find data or print report for accession number that is not in the BD Phoenix™
database. Verify that correct accession number was entered. If error recurs, record may need to be
logged in if it is new.
W203 Missing Isolate Number Attempt was made to save record when accession number is present without isolate number. If an
accession number is entered, an isolation number must also be entered.
W204 Missing Media Type Attempt was made to save a Yeast ID panel during Panel Login and no Media is specified.
W205 Panel Not Found Attempt was made to find a Sequence and Accession combination that is not in the BD Phoenix™
database. The Sequence and Accession combination does not exist in the database.
W300 Missing Test Strain for a QC
Panel
Attempt was made to save a QC panel without organism ID (Test Strain). An organism (Test Strain) must
be selected to save a QC panel.
W301 Missing Tech ID for a QC Panel Attempt was made to save a QC panel without Tech ID. A tech ID must be entered to save a QC panel.
W302 Invalid Tech ID for a QC Panel Attempt was made to save a QC panel with invalid Tech ID. Enter up to 3 alphanumeric characters
excluding: * ? [ ] ! # | for Tech ID.
W303 Invalid Lot Number Attempt was made to save record/print report for invalid panel lot number, ID or AST broth lot number, or
indicator lot number. Enter correct lot number as shown on the carton.
W304 Missing Lot Number Attempt was made to save record/print report for a QC panel without panel lot number, or when
expiration date was entered for an optional lot number field with no corresponding lot number. A panel
lost number must be entered to save a QC panel. If an expiration date is entered for optional lot number
field, a corresponding lot number must also be entered.
W305 ID or AST Must Be Enabled Attempt was made to save a panel/QC panel, and both ID and AST checkboxes are unchecked. At least
one option must be enabled for panel record to be saved and testing to occur.
W400 Door Already Open A request was made to perform a task that requires the door to be opened when the door is already
open. Select OK.
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
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Error Codes W201 – W400

BD Phoenix™ M50 System Quick Reference Guide
W401 Can Not Perform Panel Locate The panel the user is trying to locate is not in instrument, or the user cannot access the instrument using
Normalizer Panel Replacement function (e.g., because there are ongoing panels). Verify that correct
panel sequence number is entered or that instrument can be accessed.
W500 Upgrade Error USB does not contain readable, same, or newer version of instrument software. Verify that correct
version is printed on USB. Attempt update operation again. If error recurs, contact your local
BD representative.
W502 Removable Media Error The USB key is not in the drive, full, write protected or it was removed before completion of the task.
Attempt the update operation again. If error reoccurs, contact your local BD representative.
W503 Duplicate Rule The data in the Antimicrobial, Org(anism) Group, and Organism fields is the same for the rule being
saved as a different rule already defined in the Rule Set. One of the parameters (Antimicrobial,
Organism Group, or Organism) must be unique.
W506 Instrument Not Idle Attempt to execute an upgrade failed because the instrument was not idle. Wait until instrument is idle,
past first 30 seconds of inventory scan, or correct carousel jam before performing these activities.
W507 Invalid Password An invalid (or no) password was entered to access a Configuration screen. Enter correct password and
select Perform Action.
W511 Battery Mode Attempt to install or restore data while the tablet is unplugged and working in battery mode. Retry the
install or restore data when battery mode is not progress.
W600 Panel Can Not Be Deleted Attempt was made to delete panel that is still physically in instrument. Remove panel from instrument
before attempting to delete. Allow instrument to complete inventory scan before attempting to delete.
Attempt was made to delete a non-pending QC panel that is not physically in instrument (QC Lot Support
enabled). Panel cannot be deleted.
W601 Cannot Finalize Attempt was made to finalize panel either whose status is not Removable or that has an unignored
Needs Attention set. If panel is Ongoing, wait until it becomes Removable before attempting to finalize. If
panel has a Needs Attention flag set, resolve the reason before attempting to finalize.
W602 Invalid Date Attempt was made to print report specifying, or save record or scan a panel lot barcode containing an
invalid date. Enter a valid date.
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
19
Error Codes W401 – W602

BD Phoenix™ M50 System Quick Reference Guide
W604 Panel Still Testing Attempt was made to save Final ID to an ID/Combination panel that has not reported Instrument
organism ID. Final ID cannot be selected/saved until instrument ID is obtained. Wait until the instrument
calculates ID before trying to select Final ID. Or, attempt was made to perform Read Light Source
operation with panels testing. Wait until all panels are complete before attempting operation.
W606 Cannot Modify Data for Finalized
Panel
Information for panel that has been finalized was recalled and modified. Changes to finalized panels
cannot be saved. Unfinalize panel by disabling Finalize. Make required changes and save information.
W607 Missing Date Attempt was made to save panel without panel lot number expiration date or without expiration dates for
other lot number fields IF other lot numbers have been entered. A valid panel lot number expiration date
must be entered for panels. If other lot number fields are completed, their corresponding expiration dates
must be entered.
W608 Improper Barcode Scan Barcode number scanned is too long for the current active field or is not correct type. Verify that the
correct barcode is being scanned for current active field.
W609 Database Full Attempt was made to log in new panel and 50 panels exist in instrument database with pending record
status, with no panels eligible for deletion. Pending panels should be placed in the instrument and
allowed to complete an inventory scan before attempting to log in any new panels.
W700 Invalid LIS Code Invalid LIS code was entered in Organism or Antimicrobial Configuration screen. Enter code up to 20
alphanumeric characters.
W701 Duplicate LIS Code Duplicate LIS code was entered in Organism or Antimicrobial Configuration screen. Enter a unique code.
W800 Panel Lot Undefined Attempt was made to log in a QC panel, but sequence number is not within the range of a defined/saved
Panel Lot. When QC Lot Support is enabled in Configuration, all QC panels must belong to a defined/
saved panel lot.
W801 Panel Lot Range Incomplete Attempt was made to save panel lot but one or both sequence number fields were blank. Starting and
ending sequence numbers can be scanned in any order, but both must be scanned.
W802 Panel Lot Range Invalid Attempt was made to save panel lot but the two panels scanned were different panel types. Both panels
must be the same type for any panel lot to be saved.
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
20
Error Codes W604 – W802