BELGACOM Twist 476 User manual

This cordless telephone simplifies your telephoning.
Belgacom Twist™476
User manual
Need to know more about Belgacom’s Smart Services?
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20403036

Safety precautions
This DECT cordless telephone is designed for transmitting voice calls over the analogue tele-
phone network. Any other use whatsoever is not permitted and is regarded as in violation of
the provisions. The user manual with safety precautions is a part of the product package and
must be passed on to the new owner on reselling.
Caution!
Use only approved rechargeable batteries: Nickel-metal-hydride (Ni-MH AAA 750mAh).
Using other rechargeable batteries or non-rechargeable batteries/primary cells can be dange-
rous and cause malfunctions in or damage to the telephone.
To insert the batteries, please follow the instructions in the chapter entitled “Setting up the
handsets”.
Please note that the ringer for incoming calls as well as signal tones are emitted
on the handset loudspeaker.
Do not therefore hold the handset close to your ear while one of these functions
is on, otherwise your hearing may be affected.
Please note:
➭Do not immerse batteries in water or throw in the fire.
➭Rechargeable batteries can become warm while recharging. This is a normal occurrence and
is not dangerous.
➭Do not use any other type of charging unit since this may damage the batteries.
➭Before using the telephone, wearers of hearing aids should note that radio signals can
be picked up by the hearing aid and cause an unpleasant buzzing noise.
➭Do not use your DECT cordless telephone in environments at risk from explosion (e.g. paint-
works, petrol stations etc.)
➭Do not position the base station or charging station in bathrooms or showers.
➭The radio signals may influence the working of medical equipment.
➭In the event of a power cut or if the batteries are discharged, your DECT cordless telephone
will not function!
➭The handset must not be charged up without batteries or the battery cover in place.
➭Do not touch open contacts!
➭Use only the mains units supplied for the base station or charging unit.

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Contents
Safety precautions
Setting up the telephone……………………………………………………………………7
Contents of the package ……………………………………………………………………7
Accessories ……………………………………………………………………………………7
Location ………………………………………………………………………………………8
Repeater ………………………………………………………………………………………8
Setting up the base station or charging unit ………………………………………………9
Listening protection ……………………………………………………………………………9
Connecting the phone ………………………………………………………………………10
Setting up the handsets ……………………………………………………………………11
Inserting the rechargeable batteries ……………………………………………………11
Charging the batteries …………………………………………………………………12
Installation assistant …………………………………………………………………………13
Getting to know your telephone ………………………………………………………14
Handset keys …………………………………………………………………………………14
Handset display symbols ……………………………………………………………………16
About the menus ……………………………………………………………………………17
Menu navigation …………………………………………………………………………17
Back to previous menu …………………………………………………………………17
End menu …………………………………………………………………………………17
Twist 476 base station ………………………………………………………………………18
Your Twist 476 is designed for connection to the analogue telephone network.
The telephone is available with a single handset or as set with 2 or 3 handsets for
the Duo/Trio versions. Please read these operating instructions carefully to familiarise
yourself with and take full advantage of the benefits of your new Twist 476.
Keep this user manual in a safe place!

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Contents
Telephoning …………………………………………………………………………………19
Making an external call ………………………………………………………………………19
Call preparation …………………………………………………………………………19
Ending a call ……………………………………………………………………………19
Accepting a call ………………………………………………………………………………19
Second call (Call waiting)* …………………………………………………………………19
Recall …………………………………………………………………………………………20
Call back (Ring Back) ……………………………………………………………………20
Auto Redial (OPTION, AUTO REDIAL) …………………………………………………20
Handsfree operation …………………………………………………………………………20
Handset / handsfree volume …………………………………………………………………21
Handset secrecy ………………………………………………………………………………21
Redial …………………………………………………………………………………………21
Redialling a number from the list ………………………………………………………21
Copying numbers from the redial list …………………………………………………22
Deleting individual entries/entire redial list ……………………………………………22
Sending SMS messages from the redial list ……………………………………………22
Group call (paging) …………………………………………………………………………22
Keypad lock …………………………………………………………………………………23
Internal calls …………………………………………………………………………………23
Enquiries ………………………………………………………………………………………24
Internal enquiry call ……………………………………………………………………24
External enquiry call ……………………………………………………………………24
Brokering (switching between two calls) …………………………………………………25
Call transfer …………………………………………………………………………………25
Call transfer during a call ………………………………………………………………25
*Supplementary service. You have to subscribe to this service.

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Contents
Three-party conference call …………………………………………………………………26
Three-party conference call with an internal/external call partner …………………26
Three-party conference call with two external call partners …………………………26
Call anonymously (Identification restriction) ………………………………………………27
Directory………………………………………………………………………………………28
Directory entries ………………………………………………………………………………28
Adding a new entry ……………………………………………………………………28
Tips for entering names/numbers ………………………………………………………28
Editing entries ……………………………………………………………………………29
Deleting directory entries/entire directory ……………………………………………29
Dialling numbers from the directory ………………………………………………………29
Sending SMS messages from the directory ………………………………………………29
Copying directory entries ……………………………………………………………………30
Copying entries/entire directory to another handset …………………………………30
Belgacom directory …………………………………………………………………………31
Calls list ………………………………………………………………………………………32
Viewing/dialling a number from the calls list ………………………………………………32
Sending SMS messages from the calls list …………………………………………………32
Saving numbers from the calls list to the directory ………………………………………33
Deleting individual entries …………………………………………………………………33
Deleting the entire calls list …………………………………………………………………33
Audio …………………………………………………………………………………………34
Handset/base station ringer …………………………………………………………………34
Tones …………………………………………………………………………………………34
Key beeps …………………………………………………………………………………34
Range beeps ……………………………………………………………………………34
Charging beep ……………………………………………………………………………34
Accu beep ………………………………………………………………………………34
Confirmation beep ………………………………………………………………………34

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Contents
Family …………………………………………………………………………………………35
Direct call (baby call) …………………………………………………………………………35
Room monitoring (baby surveillance) ………………………………………………………36
Call costs ……………………………………………………………………………………37
Cost of last call ………………………………………………………………………………37
Summary ………………………………………………………………………………………37
Settings ………………………………………………………………………………………37
Type of display ……………………………………………………………………………37
Charge factor ……………………………………………………………………………37
Currency …………………………………………………………………………………37
Calendar/clock ………………………………………………………………………………38
Appointments ………………………………………………………………………………38
Alarm …………………………………………………………………………………………38
Time/date ……………………………………………………………………………………38
Network functions …………………………………………………………………………39
1919 (automatic recall) ………………………………………………………………………39
Call forwarding* ……………………………………………………………………………39
Call forwarding unconditional …………………………………………………………39
Call forwarding no reply ………………………………………………………………39
Call forwarding busy ……………………………………………………………………40
Call waiting* …………………………………………………………………………………40
Fixed destination call* ………………………………………………………………………40
Deactivate call back (Ring Back) ……………………………………………………………41
Deactivate Auto Redial ………………………………………………………………………41
PhoneMail ……………………………………………………………………………………41
*Supplementary service. You have to subscribe to this service.

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Contents
SMS ……………………………………………………………………………………………42
SMS – Short Messaging Service ……………………………………………………………42
Writing SMS messages ………………………………………………………………………42
Inbox …………………………………………………………………………………………42
Drafts …………………………………………………………………………………………42
Outbox ………………………………………………………………………………………43
Templates ……………………………………………………………………………………43
Settings ………………………………………………………………………………………43
SMS service centre ………………………………………………………………………43
Send service ………………………………………………………………………………43
SMS mailbox ……………………………………………………………………………44
SMS alert on/off …………………………………………………………………………45
Settings ………………………………………………………………………………………46
Language ……………………………………………………………………………………46
Handset name ………………………………………………………………………………46
Display …………………………………………………………………………………………46
Font ………………………………………………………………………………………46
Contrast …………………………………………………………………………………46
Backlight …………………………………………………………………………………46
Telephony ……………………………………………………………………………………47
Auto Talk …………………………………………………………………………………47
System PIN ……………………………………………………………………………………47
PBX ……………………………………………………………………………………………48
Coverage ……………………………………………………………………………………48
Repeater Mode …………………………………………………………………………48
Additional handsets/base stations ………………………………………………………49
Registering additional handsets ……………………………………………………………49
Deregistering a handset ……………………………………………………………………49
Selecting the base station ……………………………………………………………………49

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Contents
PBX access ……………………………………………………………………………………50
Compatibility …………………………………………………………………………………50
Exchange Access Code EAC …………………………………………………………………50
Entering the EAC ………………………………………………………………………50
Incoming code on/off ……………………………………………………………………51
Maintenance …………………………………………………………………………………52
Reset …………………………………………………………………………………………52
General information ………………………………………………………………………53
Declaration of conformity and the responsibility of the user ……………………………53
Guarantee ……………………………………………………………………………………53
Guarantee terms …………………………………………………………………………53
Environmental information …………………………………………………………………55

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Contents of the package
Twist 476
➭1 base station
➭1 connector cable
➭1 telephone connector
➭1 mains unit
➭1 handset (and 2 or 3 handsets for the Duo/Trio versions)
➭2 rechargeable batteries per handset
➭1 user manual
➭1 belt clip per handset (already assembled)
➭1 or 2 desktop charging bays with Adapter for Duo/Trio
Accessories
The following accessories are available:
➭Additional handsets/charging units
➭Repeater
Note • Connect only authorised accessories.
•Attention: Do not use a headset to telephone if the handset is on the
base station.
Setting up the telephone

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Location
To obtain the best possible range, we recommend positioning the telephone in a location
central to your sphere of activity. Avoid positioning the telephone in niches, recesses and
behind steel doors.
The maximum range between the base station and handset is approximately 40 meters
indoors and 250 meters outdoors. Depending on the surrounding conditions as well as
spatial and structural factors, the range may be smaller. Silent zones can occur due to the
digital transmission in the frequency range used – even within the range, depending on
the structural environment. In this case the transmission quality may be reduced through
the increased incidence of short breaks in transmission. Normal call quality can be resto-
red if you move slightly out of the silent zone. If the range is exceeded, the call will be
disconnected unless you move back into range within five seconds.
To avoid radio signal interference from other electronic equipment, we recommend that
the base station and handset are situated at the greatest possible distance (min. 1 meter)
from other equipment.
Repeater
You can use a repeater to extend the range and receiving power of your base station.
The repeater must first be registered and activated on the base station. (Your telephone
is delivered with the default setting “off”).
Setting up the telephone

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Setting up the base station or charging unit
➭Do not expose the base station or charging unit to direct sunlight.
➭Protect the base station or charging unit against moisture. Do not position the base
station or charging unit in rooms exposed to condensation, corrosive steam or excessive
dust. Condensation can be present in basements, garages, conservatories or sheds.
➭The ambient temperature must be between 5 °C and 40 °C.
Position the base station and charging unit in a clean, dry and well-aired location. Choo-
se a place which is stable, level, and not subject to vibrations. To avoid mutual interferen-
ce, do not position the base station or charging unit in the immediate vicinity of electro-
nic equipment such as hi-fi systems, office equipment or microwave ovens. Avoid positio-
ning the telephone near heat sources such as heating elements or near obstacles such as
metal doors, thick walls, niches and cupboards.
There is no mains switch on the base station or charging unit. For this reason the socket
to which it is connected must be easy to access.
Listening protection
When you are on the telephone, the base station and handset are connected to each
other over a radio link. The base station handles switching between the telephone net-
work and the handset. To ensure that no-one can eavesdrop or telephone at your cost,
the base station and handset exchange codes. If the codes do not match, the connection
with third-party handsets cannot be set up.
Note Listening protection in the device is also ensured by voice encryption
(except in repeater mode).
Setting up the telephone

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Setting up the telephone
Connecting the phone
Before you can start using your telephone you must plug in the telephone connector
cable and the mains cable.
Safety note
Use only the mains units supplied for the base station or charging unit.
➀Telephone connector cable
The telephone connector cable has two different plugs. Insert the smaller plug in the
socket marked with the telephone symbol on the base station, and fit the cable into the
corresponding cable duct. Insert the larger plug in your telephone connection socket.
➁Mains cable
First, insert the mains cable in the socket marked with the mains connector symbol on
the base of the base station or charging unit, and fit the cable in the moulded cable
duct. Then insert the mains plug in the 230 V socket.
Note Your telephone will not function if the mains connector is not plugged in or
during a power failure.
➀Socket for telephone connector cable➁Socket for mains cable

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Setting up the handsets
Your handsets will be ready for operation (for making or accepting calls) only once the
batteries have been fully charged for the first time.
Inserting the rechargeable batteries
The bottom part of the handset contains a battery compartment for housing two
type AAA batteries.
Removing the battery
compartment cover:
Slide the battery compart-
ment cover downwards
(approx.3 mm) and lift.
Inserting the two rechargeable batteries (note the polarity!):
Insert the batteries in the battery compartment. Make sure the polarity is correct. Insert
the batteries so that the flat end (negative polarity) of the battery is pressing against the
spring. The handset will not function if the batteries are incorrectly inserted. This may
result in damage. Replace the compartment cover by placing it approximately 3 mm off-
set and slide it upwards until it clicks into place.
Setting up the telephone

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Setting up the telephone
Charging the batteries
The batteries are not yet charged when you first unpack the telephone. Insert the hand-
set in the base station or charging unit for charging. The flashing battery symbol on the
handset shows the charging status. The batteries will take around 13 hours to fully charge.
Note • Do not insert the handset in the base station or charging unit without
batteries.
•Do not use any other type of charging unit since this may damage the
batteries.
The following symbols indicate the charging status on the handset display:
Charging status “empty”
Charging status “1/2”
Charging status “full”
Once the new batteries have been inserted, the display on the handset indicates the
actual charging status only after a complete charging cycle.
Your telephone is now ready to use.
Important!
After you have inserted the batteries for the first time, the battery display will
indicate the correct information on the charging status only after a complete
charging cycle.
Use only NiMH rechargeable batteries. Never use disposable primary cells.
!

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Setting up the telephone
Note You can replace the handset in the charging/base station after every call.
Charging is electronically controlled to ensure optimal charging of batteries in
different charge states. Avoid removing the batteries from the handset for no
good reason, since this affects the optimum charging cycle.
You can telephone for up to 17 hours with fully charged batteries.
The handset has a standby time of 170 hours.
If the battery charge status has reached its lower limit, the battery symbol
()flashes in the display and a warning signal is heard. You have 10 minu-
tes of talk time left.
Installation assistant
An installation assistant simplifies things for you by guiding you step by step through the
setup procedure for your telephone.
Enter the preferred language as well as time and date according to the displayed instruc-
tions.
Note • The installation assistant will re-appear following a reset of the telephone
(reset to default settings).
•If you make the language setting without installation assistant, see chapter
“Settings, Language”.

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Getting to know your telephone
Backlit display
Earpiece
Switch handset ringer on/off
Headset connectivity
Alphanumerical
keypad
Talk key
“R”-key
“End call” key
Belgacom
directory key
Microphone
Softkey
(multifunctional key)
Softkey
(multifunctional key)
Internal call key
Navigation key
Activating
the key lock
Handset keys
Redial
Message key
Call list

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Getting to know your telephone
Softkeys (multifunctional keys)
Right softkey: Choose menu options, confirms entries/settings.
Left softkey: returns to previous menu step.
Navigation key For scrolling up/down or right/left.
Redial Open redial list (dialled numbers).
Message key Access to new unanswered calls and SMS.
Opens calls list.
Internal call key For conducting handset-to-handset calls.
Call key For conducting and accepting calls and switching to hands-
free.
“End call” key Press briefly to end a call or return to standby mode.
Press and hold down to switch the handset on/off.
Alphanumerical keypad For dialling telephone numbers. Letters
printed on housing. Press and hold down “0” when entering a telephone
number to insert a dialling pause between two digits.
PhoneMail Press and hold down for direct access to network answer
machine messages.
Call anonymously Press and hold down to suppress caller ID for next call.
Asterisk key For entering asterisks. Press and hold down to switch
handset ringer on/off.
Hash key For entering the hash symbol. Press and hold down to
switch keylock on.
Keypad locked A locked keypad prevents numbers being dialled
inadvertently.
“R”-key
Belgacom directory key Direct access to certain Belgacom service
numbers.
…
INT

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Getting to know your telephone
Handset display symbols
The following symbols are displayed on your handset.
Coverage symbol
Reception displayed when the handset is
within range of the base station.
Flashes when out of range of the base station
or not registered with the base station.
Alarm set
Indicates that the alarm is set.
Handsfree on
Indicates that handsfree speaking is activated.
Active call
Indicates that a call is in progress.
Ringer off
Indicates that the ringer is switched off.
Keypad lock
Indicates that the keypad is locked.
Battery full
Indicates that the batteries are fully charged.
Battery empty
Indicates that the batteries are almost
discharged.
Unanswered calls
Displayed if you have unanswered calls in the
calls list.
You have new SMS messages
Indicates that you have new SMS messages.
You have PhoneMail messages
Indicates that you have new network answer
machine messages.
Auto Redial activated
Indicates that automatic redial is activated.
)

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Getting to know your telephone
About the menus
Menu navigation
Your handset provides you with an easy-to-follow menu. As a rule, every menu offers a
list of options. To select main menu, sub-menu and options, press the softkey below the
corresponding display text.
With the handset switched on and ready for use, press the softkey under MENU to open
the main menu and use the navigation key to scroll to the option you are seeking.
Press OK to open the options list, use the navigation key to scroll down the list to the
preferred option, and confirm the option by pressing OK.
Back to previous menu
Press BACK to return to the previous menu.
End menu
To exit a menu, press the softkey under BACK. If you want to return to standby mode,
confirm by pressing .

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Getting to know your telephone
Twist 476 base station
Short press: group call on handsets (paging)
Long press: registering a handset
“In operation” display