BenQ W10 User manual

BENQ Corporation
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GPRS with WLAN PC Card
W10 (W11)
User’s Manual
Version 1.0
April 2003

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Notice I
Copyright Statement
This manual cannot be reproduced in any form or by any means or used to make any
derivative such as translation,transformation,or adaptation without the prior written
permission of BenQ Corporation.
BenQ Corporation reserves the right to change this manual and the specifications to
improve products without prior notice.So you can get the most recent software and
user documentation for all BenQWireless LAN products on our web site.
http://www.BenQ.com
Trademarks
Copyright © 2003 BenQ Corporation.All rights reserved.
Contents subject to change without prior notice.BenQ is a registered trademark of
BenQ Corporation.All other trademarks belong to their respective proprietors.

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Notice II FCC Warning
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This device complies with FCC RF Exposure limits set forth for an uncontrolled environment,
under 47 CFR 2.1093 paragraph (d)(2).
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
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Note:
The W10 (W11) has been tested and found to comply with the limits for a Class
B digital device and a low power transmitter, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

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Table of Contents
Chapter 1.Introduction...................................................................... 1
1.1.Product Kit...........................................................................................2
1.2.System Requirements.............................................................................2
1.3.Mechanical Description..........................................................................2
Chapter 2.Installation ........................................................................ 4
2.1.Installing your SIM card toW10 (W11)...................................................4
2.2.Removing your SIM card fromW10 (W11)..............................................6
2.3.Driver Installation .................................................................................7
2.4.Using and Removing yourW10 (W11) from your laptop.........................12
Chapter 3.W10 (W11)Wireless Settings............................................. 13
3.1.UI Functions.......................................................................................13
3.1.1.System Tray...................................................................................................13
3.1.2.Main Function Bar.........................................................................................15
3.1.2.1.Network Configuration ........................................................................15
3.1.2.1.1.GSM connection........................................................................16
3.1.2.1.2 GPRS connection........................................................................17
3.1.2.1.2.1 GPRS Connection setting..........................................................18
First time User..................................................................................18
3.1.2.1.3.WLAN ......................................................................................19
3.1.2.2.Phone.................................................................................................24
3.1.2.3.Short Message Service (SMS).................................................................26
3.1.2.4.Phone Book.........................................................................................28
3.1.2.5.Setting ................................................................................................32
Chapter 4.Troubleshooting............................................................... 36

Chapter 1.Introduction
Thank you for purchasing a BENQ W10 (W11) GPRS with WLAN PC Card.The W10
offers GSM/GPRS tri-band 900/1800/1900 MHz, (W11: 850/1800/1900 MHz) and
IEEE 802.11b WLAN 2.4GHz connectivity in a single PC Card, ensuring that you can
connect quickly and easily to the Internet wherever you are in more than 160
countries on five continents. The W10 (W11) provides both data and voice
communications, giving you the freedom to send and receive e-mail and make voice
calls with same device. The W10 (W11) also includes a phone book, and SMS
capabilities, providing the full functionality of a cell phone on your laptop. The W10
(W11)'s specially designed user-friendly utility helps you easily manage all functions.
With the W10 (W11), you can save thousands of messages and phone numbers on
your laptop. The W10 (W11) is the best solution for enterprises, SOHO users, and
households that need to expand their networking environments easily and that need
to access the Internet anytime, anywhere. With the W10 (W11), no matter where you
are, you can stay in touch with customers and other important people by phone or
e-mail. In addition to allowing you to enjoy the wonders of wireless networking, the
W10 (W11) provides two operating modes—ad-hoc mode (peer-to-peer) and
infrastructure mode (station-to-AP)—to meet to your varying needs at different
purposes.
Note:GPRS/ GSM and WLAN cannot be activated at the same time.
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1.1.Product Kit
Before installation,make sure that you have the following items:
W10 (W11) GPRS with Wireless LAN PC Card
Hands-Free
Software CD containing user manual and utility
Quick Start Guide
Warranty card
1.2.System Requirements
Before using your W10 (W11), please check that you have the following required
items:
Notebook PC with PCMCIA Type II slot and CD-ROM drive
Microsoft Windows 2000/XP operating system (recommend), Windows 98 SE/
ME.
1.3.Mechanical Description
Top panel of the PCMCIA
The following table provides an overview of each LED activity:
Ear Phone
Jack
GPRS LED
WLAN LED
SIM card holder
WLAN LED GPRS LED
Color Blue Blue Red
Power On Stable On Off On
Signal Searching Slow flash Fast flash Off
No Signal Off Off On
Data RF activity On On

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Ring Tone NA On/switching flash

Chapter 2.Installation
2.1.Installing your SIM card toW10 (W11)
To successfully use your W10 (W11), you have to insert your SIM card supplied by
your network operator.
1.Push the SIM card holder out and slide it in the direction shown.
2. Place your SIM card to the W10 (W11) SIM card holder in the direction shown.
Note that the gold contact part of the SIM card faces outside.
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3.Please make sure the SIM card is firmly fixed in the SIM card holder as below
shows.
4.Insert the SIM card holder (with the SIM card inside) back to W10 (W11) in the
direction shown. Then,you are ready to use full functions of W10 (W11).

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2.2.Removing your SIM card fromW10 (W11)
Please follow the instructions below to remove your SIM card from W10 (W11) after
using it.
1.Push the SIM card holder out and slide it in the direction shown.
2. Use your fingers to bend the middle part of the W10 (W11) SIM card holder as the
follow picture shows in order to remove your SIM card from the holder.

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2.3.Driver Installation
Please insert the W10 (W11) auto-run installation CD into your CD-ROM Drive of
your laptop. The CD have installation program and operation manual. Please
select “” to start the installation. Then CD will start the installation process
automatically.
Select a setup language you wish to install and press OK button.
The W10 (W11) driver is activated to prepare the InstallShield Wizard. Please wait

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while copying files.
Select a location to install W10 (W11) files. The default location is C:\Program
Files\BENQ Corporation\W10 (W11). To install W10 (W11) files to this folder, click
Next.If you want to install to another folder,click Browse and select another folder.

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Please wait while installing files.
Press Yes and restart your computer.

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After installing the W10 (W11) driver, please insert W10 (W11) PCMCIA Adapter
into your notebook.The system will show“Found New Hardware”message and start
the hardware configuration.(If your Operating System isWindows XP, the system
will ask if you are willing to continue the installation.Please click“Start to install”.)
The system will then show a warning message as follows. W10 (W11) has been
tested in stringent conditions. Please feel free and comfortable to click“Yes”to
continue the installation.

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W10 (W11) provides dual module functions and the system will continue to find a
new hardware“GPRS+Wireless LAN Modem Primary”,please feel free to continue the
installation.(If your Operating System isWindows XP,the system will ask again if you
are willing to continue the installation.Please click“Yes”tostart the installation
process.) The system will then show a warning message as follows.The reason is the
same as described above.Please feel comfortable to click“Yes”to continue the
installation.
The same message will appear again when finding the next new hardware
“GPRS+Wireless LAN Modem Secondary (1201)”.Please repeat all the procedure
illustrated above and click“Yes”to continue the installation.

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TheW10 (W11) installation is now completed and after finishing all these steps,you
are able to find the W10 (W11)Wireless Settings utility icon (as circled below) on the
system tool bar.This means the installation is done successfully.
Now you may start to enjoy your W10 (W11).
2.4.Using and Removing your W10 (W11) from your laptop
W10 (W11) has smart function “Plug & Play”. Once you plug your W10 (W11) into
the laptop, you can start using W10 (W11) right away.If you finish using W10 (W11),
you may just directly remove and no need to stop it. While you remove the card,
Windows will pop-up a warning saying that you didn’t remove your properly. Please
feel comfortable and select “OK”. (If you are using WinXP, there is no such
warning.)
Warning:
1. DO NOT remove W10 (W11) while it is still operating any tasks. Please only
remove it,while it completes all the tasks.
2. DO NOT plug-in W10 (W11) before W10 (W11) utility installation. Please
make sure you have successfully installed W10 (W11) utility before plugging W10
(W11) into your CD ROM Drive.

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Chapter 3.W10 (W11) Wireless
Settings
As illustrated below,you are able to launchW10 (W11)Wireless
Settings utility by clicking the icon on the tool bar.
3.1.UI Functions
The UI functions are implemented in individual dialog box.
3.1.1.System Tray
When the 56W10 (W11) PC Card is inserted into PCMCIA slot, a small icon is shown
on the system tray to indicate the card insertion. After you click that icon with
right-button of mouse,a menu will be shown.
# “Main”is for the function selection region.
# “Setting”is for settings of all cell phone supplemental functions.
# “RF Function” is the key to active WLAN or GSM. Please
see the picture in the left. While “RF function” is not
checked, the GSM/GPRS functions will be activated and
“WLAN function will be turned off. And vice versus, while
“RF Function”is checked,the WLAN function is active and
GSM/GPRS functions will be turned off. But SMS, Phone
book,and Setting functions still function.
# “About”is for the software version of each function.
# “Exit” means that user quits using W10 (W11) user applications and he/she tries
or removes the card from slot.
# When there is an either one network (WLAN or GSM) available, an icon will
come up with triangle in the system tray. When there are both WLAN and GSM
networks available,the icon in the system tray will show 2 triangles.

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As illustrated below, you are able to launch W10 (W11) Wireless Settings
utility by clicking the icon on the tool bar or the short cut at desktop.

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3.1.2.Main Function Bar
When the Main Function Bar appears on the screen,users can have 5 choices.
1. WLAN/GPRS/GSM Network Configuration
2. Phone
3. Short Messages Service (SMS)
4. Phone Book
5. Phone Setting
When the mouse pointer crosses over the button, the color of button
will be changed to show which function has been selected. These
functions could not operate at the same time except thw phone
wizard.
3.1.2.1. Network Configuration
When users choose network configuration,a dialog box will be shown.User can edit some profiles
for their favorite operators.They only need to be set up once and users can use the profile record to
quickly access network configuration next time.There are modem settings for GSM/GPRS modems
and Wireless LAN configurations.The setting items are directly fromWindows settings.Users can
get information of signal strength,ISP dial-up telephone number,and IP address allocated for
GSM/GPRS data service.Wireless LAN control panel includes connection state,configuration,and
site survey function.

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3.1.2.1.1.GSM connection
When users choose network configuration, the submenu will
pop up.Left click the mouse on the GSM item and the GSM
control panel will pop up.
New (Setup a new connection)
When you setup a new GSM profile,a Windows dialup modem
setup page will show up.Please follow the regular dialup
modem setup process to setup the GSM internet connection.
$ Profile
The current profile name and status of
the GSM configurations are displayed in
this screen.
Connect
You may select one existing GSM setup,
and press“Connect”to connect Internet.
New
Pushing this button,you can add a new
GSM internet connection.A Windows
dialup modem setup page will show up.
Please follow the regular dialup modem
setup process to setup the GSM internet connection.(The dialup setup information,such as phone
number,username and password,are the same as 56K dialup modem setup.Please check your ISP
provider for detail setup information.)