BenQ W11 User manual

BENQ Corporation
i
GPRS with WLAN PC Card
W11
User’s Manual
Version 1.0
April 2003

BENQ Corporation
ii
Notice I
Copyright Statement
This manual cannot be reproduced in any form or by any means or used to make any
derivative such as translation,transformation,or adaptation without the prior written
permission of BenQ Corporation.
BenQ Corporation reserves the right to change this manual and the specifications to
improve products without prior notice.So you can get the most recent software and
user documentation for all BenQWireless LAN products on our web site.
http://www.BenQ.com
Trademarks
Copyright © 2003 BenQ Corporation.All rights reserved.
Contents subject to change without prior notice.BenQ is a registered trademark of
BenQ Corporation.All other trademarks belong to their respective proprietors.

BENQ Corporation
Notice II FCC Warning
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This device complies with FCC RF Exposure limits set forth for an uncontrolled environment,
under 47 CFR 2.1093 paragraph (d)(2).
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
iii
Note:
The W11 has been tested and found to comply with the limits for a Class B
digital device and a low power transmitter, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

BENQ Corporation
iv
Table of Contents
Chapter 1.Introduction...................................................................... 1
1.1.Product Kit...........................................................................................2
1.2.System Requirements.............................................................................2
1.3.Mechanical Description..........................................................................2
Chapter 2.Installation ........................................................................ 4
2.1.Installing your SIM card toW11..............................................................4
2.2.Removing your SIM card fromW11........................................................6
2.3.Driver Installation .................................................................................7
2.4.Using and Removing yourW11 from your laptop ...................................12
Chapter 3.W11 Wireless Settings....................................................... 13
3.1.UI Functions.......................................................................................13
3.1.1.System Tray...................................................................................................13
3.1.2.Main Function Bar.........................................................................................14
3.1.2.1.Network Configuration ........................................................................14
3.1.2.1.1.GSM connection........................................................................15
3.1.2.1.2 GPRS connection........................................................................16
3.1.2.1.2.1 GPRS Connection setting..........................................................17
First time User..................................................................................17
3.1.2.1.3.WLAN ......................................................................................18
3.1.2.2.Phone.................................................................................................23
3.1.2.3.Short Message Service (SMS).................................................................25
3.1.2.4.Phone Book.........................................................................................27
3.1.2.5.Setting ................................................................................................31
Chapter 4.Troubleshooting............................................................... 35

Chapter 1.Introduction
Thank you for purchasing a BENQ W11 GPRS with WLAN PC Card.The W11 offers
GSM/GPRS tri-band 900/1800/1900 MHz and IEEE 802.11b WLAN 2.4GHz
connectivity in a single PC Card, ensuring that you can connect quickly and easily to
the Internet wherever you are in more than 160 countries on five continents.The W11
provides both data and voice communications, giving you the freedom to send and
receive e-mail and make voice calls with same device, and even simultaneously. The
W11 also includes a phone book, and SMS capabilities, providing the full
functionality of a cell phone on your laptop. The W11's specially designed
user-friendly utility helps you easily manage all functions. With the W11, you can save
thousands of messages and phone numbers on your laptop. The W11 is the best
solution for enterprises, SOHO users, and households that need to expand their
networking environments easily and that need to access the Internet anytime,
anywhere. With the W11, no matter where you are, you can stay in touch with
customers and other important people by phone or e-mail. In addition to allowing
you to enjoy the wonders of wireless networking, the W11 provides two operating
modes—ad-hoc mode (peer-to-peer) and infrastructure mode (station-to-AP)—to
meet to your varying needs at different purposes.
BENQ Corporation
1

BENQ Corporation
2
!
!
!
!
!
!
!
!
!
!
!
!
!
!
1.1.Product Kit
Before installation,make sure that you have the following items:
W11 GPRS with Wireless LAN PC Card
Hands-Free
Software CD containing user manual and utility
Quick Start Guide
Warranty card
1.2.System Requirements
Before using yourW11,please check that you have the following required items:
Notebook PC with PCMCIA Type II slot and CD-ROM drive
Microsoft Windows 2000/XP operating system (recommend), Windows 98 SE/
ME.
1.3.Mechanical Description
Top panel of the PCMCIA
The following table provides an overview of each LED activity:
Ear Phone
Jack
GPRS LED
WLAN LED
SIM card holder
WLAN LED GPRS LED
Color Blue Blue Red
Power On Stable On Off On
Signal Searching Slow flash Fast flash Off
No Signal Off Off On
Data RF activity On On

BENQ Corporation
3
Ring Tone NA On/switching flash

Chapter 2.Installation
2.1.Installing your SIM card toW11
To successfully use your W11, you have to insert your SIM card supplied by your
network operator.
1.Push the SIM card holder out and slide it in the direction shown.
2. Place your SIM card to the W11 SIM card holder in the direction shown. Note that
the gold contact part of the SIM card faces outside.
BENQ Corporation
4

BENQ Corporation
5
3.Please make sure the SIM card is firmly fixed in the SIM card holder as below
shows.
4. Insert the SIM card holder (with the SIM card inside) back to W11 in the direction
shown.Then,you are ready to use full functions of W11.

BENQ Corporation
6
2.2.Removing your SIM card from W11
Please follow the instructions below to remove your SIM card fromW11 after using it.
1.Push the SIM card holder out and slide it in the direction shown.
2.Use your fingers to bend the middle part of the W11 SIM card holder as the follow
picture shows in order to remove your SIM card from the holder.

BENQ Corporation
7
2.3.Driver Installation
Please insert the W11 auto-run installation CD into your CD-ROM Drive of your
laptop. The CD have installation program and operation manual. Please select “”
to start the installation.Then CD will start the installation process automatically.
Select a setup language you wish to install and press OK button.
The W11 driver is activated to prepare the InstallShield Wizard. Please wait while
copying files.

BENQ Corporation
8
Select a location to install W11 files. The default location is C:\Program Files\BENQ
Corporation\W11. To install W11 files to this folder, click Next. If you want to install
to another folder, click Browse and select another folder.

BENQ Corporation
9
Please wait while installing files.
Press Yes and restart your computer.

BENQ Corporation
10
After installing the W11 driver,please insert W11 PCMCIAAdapter into your
notebook.The system will show“Found New Hardware”message and start the
hardware configuration.(If your Operating System is Windows XP, the system will
ask if you are willing to continue the installation.Please click“Start to install”.)
The system will then show a warning message as follows. W11 has been tested in
stringent conditions. Please feel free and comfortable to click“Yes”to continue the
installation.

BENQ Corporation
11
W11 provides dual module functions and the system will continue tofind a new
hardware“GPRS+Wireless LAN Modem Primary”, please feel free to continue the
installation.(If your Operating System isWindows XP,the system will ask again if you
are willing to continue the installation.Please click“Yes”tostart the installation
process.) The system will then show a warning message as follows.The reason is the
same as described above.Please feel comfortable to click“Yes”to continue the
installation.
The same message will appear again when finding the next new hardware
“GPRS+Wireless LAN Modem Secondary (1201)”. Please repeat all the procedure
illustrated above and click“Yes”to continue the installation.

BENQ Corporation
12
TheW11 installation is now completed and after finishing all these steps,you are able
to find theW11Wireless Settings utility icon (as circled below) on the system tool bar.
This means the installation is done successfully.
Now you may start to enjoy your W11.
2.4.Using and Removing yourW11 from your laptop
W11 has smart function “Plug & Play”. Once you plug your W11 into the laptop,
you can start using W11 right away. If you finish using W11, you may just directly
remove and no need to stop it. While you remove the card,Windows will pop-up a
warning saying that you didn’t remove your properly. Please feel comfortable and
select“OK”. (If you are usingWinXP,there is no such warning.)
Warning:
1. DO NOT remove W11 while it is still operating any tasks. Please only remove it,
while it completes all the tasks.
2. DO NOT plug-in W11 before W11 utility installation. Please make sure you have
successfully installed W11 utility before plugging W11 into your CD ROM Drive.

BENQ Corporation
13
Chapter 3.W11 Wireless Settings
As illustrated below,you are able to launchW11 Wireless Settings
utility by clicking the icon on the tool bar.
3.1.UI Functions
The UI functions are implemented in individual dialog box.
3.1.1.System Tray
When the 56W11 PC Card is inserted into PCMCIA slot,a small icon is shown on the
system tray to indicate the card insertion. After you click that icon with right-button
of mouse,a menu will be shown.
# “Main”is for the function selection region.
# “Setting”is for settings of all cell phone supplemental functions.
# “RF Function” is the key to active WLAN. Please see the picture in the left.
While “RF Function” is checked, the WLAN function is active. But SMS, Phone
book,and Setting functions still function.
# “About”is for the software version of each function.
# “Exit” means that user quits using W11 user applications and he/she tries or
removes the card from slot.
# When there is an either one network (WLAN or GSM) available, an icon will
come up with triangle in the system tray. When there are both WLAN and GSM
networks available,the icon in the system tray will show 2 triangles.
As illustrated below, you are able to launch W11 Wireless Settings utility by
clicking the icon on the tool bar or the short cut at desktop.

BENQ Corporation
14
3.1.2.Main Function Bar
When the Main Function Bar appears on the screen, users can have 5
choices.
1. WLAN/GPRS/GSM Network Configuration
2. Phone
3. Short Messages Service (SMS)
4. Phone Book
5. Phone Setting
When the mouse pointer crosses over the button, the color of button will
be changed to show which function has been selected. These functions
could not operate at the same time except thw phone wizard.
3.1.2.1. Network Configuration
When users choose network configuration,a dialog box will be shown.User can edit some profiles
for their favorite operators.They only need to be set up once and users can use the profile record to
quickly access network configuration next time.There are modem settings for GSM/GPRS modems
and Wireless LAN configurations.The setting items are directlyfromWindows settings.Users can
get information of signal strength,ISP dial-up telephone number,and IP address allocated for
GSM/GPRS data service.Wireless LAN control panel includes connection state,configuration,and
site survey function.

BENQ Corporation
15
3.1.2.1.1.GSM connection
When users choose network configuration, the submenu will
pop up.Left click the mouse on the GSM item and the GSM
control panel will pop up.
New (Setup a new connection)
When you setup a new GSM profile,a Windows dialup modem
setup page will show up.Please follow the regular dialup
modem setup process to setup the GSM internet connection.
$ Profile
The current profile name and status of
the GSM configurations are displayed in
this screen.
Connect
You may select one existing GSM setup,
and press“Connect”to connect Internet.
New
Pushing this button,you can add a new
GSM internet connection.A Windows
dialup modem setup page will show up.
Please follow the regular dialup modem
setup process to setup the GSM internet connection.(The dialup setup information,such as phone
number,username and password,are the same as 56K dialup modem setup.Please check your ISP
provider for detail setup information.)

BENQ Corporation
16
fi
Edit
Edit an existing setting you select in the dialup profile list.
Delete
Delete an existing setting you select in the dialup profile list.
$ Status
In this page, the Internet connection status will be shown up in this page.
3.1.2.1.2 GPRS connection
When users choose network configuration,the submenu will pop up.Left click the
mouse on the GPRS item and the GPRS control panel will pop up.The current
profile name and status of the GPRS configuration is displayed in this screen.
$ Pro le
New (Setup a new connection)
When you setup a new GPRS profile,one new
GPRS setup menu will pop up. Please kindly
check with your operatorabout GPRS setup.
Edit
Edit an existing setting you select in the dialup
profile list.
Delete
Delete an existing setting you select in the dialup
profile list.
$ Status
In this page,the Internet connection status will be shown up in this page.