BHM contact forte User manual

Professional tips on
handling and maintenance

Wearing options ......................................... Page 3
Attaching ................................................... Page 5
Removing .................................................. Page 6
Cleaning and maintenance .......................... Page 6
Important tips ............................................. Page 6
contact forte – Professional tips on
handling and maintenance
contact forte, the hearing aid system for all ages, offers
everyday practicality and a high level of comfort. Thanks
to this flexible, digital hearing system and its numerous
functions, you as hearing aid acoustician or ENT specialist
are able to offer a product that will make everyday life
much easier for hearing-impaired patients. In order to get
the best out of the contact forte, we’ll make sure to inform
you here of all the necessary tips and tricks concerning
handling and care so that you too are a pro when it comes
to handling the contact forte properly.

3
Wearing options
for contact forte
contact forte can be worn in a variety of ways. Using a
simple adapter, the compact product can be elegantly at-
tached to a hairband, headband or softband, for example.
This accessory comes in a range of colours and models
and is available from the BHM-Shop. Please make sure
you order the correct size. It is also possible, however, to
wear the product with your favourite cap or hat, or even to
customise your own accessories. Here are all the wearing
options:
Headband
Our headband is available in several colours and can be
used for both unilateral (monaural) and bilateral (binaural)
hearing loss. An adapter with a magnetic snap mechanism
is incorporated on two sides, onto which you can attach
and remove the contact forte quickly and easily.
Hairband
Another way to wear the contact forte is to use a hairband,
which has an adapter with a magnetic snap mechanism
for attaching the contact forte on one (monaural) or both
sides (binaural).
Softband
When purchasing a softband, it is important to consider
whether the contact forte is to be used on just one side
or both sides. Monaural (unilateral) and binaural (bilateral)
softbands are available to order from the BHM-Shop.
Glasses
contact forte can also be worn with your favourite pair of
glasses. To do this, there are special glasses adapters,
which can be attached to the glasses as an end piece. The-
se contain an adapter with a magnetic snap mechanism, so
that you can wear your contact forte on one or both sides.
Personalised options
BHM adapters can also be used to make personalised
headbands or softbands.
Adapters for softbands can be ordered here >>
Adapters for headbands here >>

4
Adhesive adapters
contact forte can also be worn directly behind the ear –
easy and quick to apply using an adhesive adapter. The
adapter can be worn for several days, and can withstand
contact with water when showering or swimming. Howe-
ver, the auditory amplification is somewhat lower with the
adhesive adapter.
There is a specific adhesive adapter for the left ear and a
specific adhesive adapter for the right ear. When ordering,
please check which side it is for.
Using the adhesive adapters
1. Find a suitable spot behind your ear and clean thoro-
ughly with a mild soap to remove any residue from oils
or creams, etc. The area must be bare with no hair; if
necessary, please shave this area. Wait until the area
has fully dried, then attach the adhesive adapter only if
the skin is healthy.
2. Peel the large protective film from the sticker, and ensure
that the exposed sticky surface remains clean.
3. Place the sticky side onto the adhesive pad and firmly
rub the sticker down.
Left
adapter
Right
adapter
Symbol-
illustration
4. Now peel the small protective film from the sticker its-
elf and ensure that the exposed sticky surface remains
clean.
5. Place the adhesive adapter onto your chosen spot behind
the ear and press the system firmly down for approx. 5
seconds.
6. Then simply snap the hearing system onto the adhesive
adapter using the coupling.
General information about the adhesive adapter:
The adhesive adapter can be worn on the skin for several
days. The adhesive pad is intended for multiple use; the
sticker is intended for single use. After being used several
times, the sticker will no longer be effective. There is a
risk that hearing may be insufficient, or that the device will
be lost. Purchasing a small stock of stickers is therefore
recommended.
After use, gently remove the adhesive adapter from the skin.
Remove the sticker from the adhesive pad and dispose of
it properly.
Then clean the adhesive pad with a cleaning wipe or a clean
cloth and store it in a safe, preferably dust-free place out
of reach of children.

5
Attaching
the contact forte
Whichever option the customer chooses, the process for
attaching the contact forte to, and removing it from, the
adapter is the same.
Preparing the accessory
To position the accessory (headband, hairband, etc.) on
the head correctly, the incorporated adapter must be pla-
ced behind the ear on the head. Please ensure that the
microphones point downward and that they are level with
one another when in an upright position.
For optimum performance, the contact forte device should
not make contact with the auricle, glasses, head coverings
or clothing.
To adjust the angle, please use the ratchet to adjust the
hearing system. The contact forte can be adjusted to your
personal preferences in 6-degree increments.
For babies and children, please make sure that the product
is repositioned at regular intervals in order to prevent
deformations to the soft cranial bone.
Attaching the contact forte to the adapter
After positioning the selected accessory on the head cor-
rectly, simply place the hearing system onto the mechanism
(conductor plate) integrated into the accessory using the
magnetic snap connector (coupling).
CAUTION: Remove your hearing system before showering,
bathing or visiting a sauna, and before applying body care
products, hairspray or make-up powder. These kinds of
deposits may soil your hearing system and prevent it from
functioning smoothly.
Removing the contact forte
To remove contact forte, do not simply pull the hearing
system from the adapter – it will detach more easily by
tilting it to the side.
Watch the video on how to stop contact forte >>
6°

6
Maintenance, cleaning and storage
of contact forte
contact forte should be cleaned at least once a day. To
allow the moisture present in the device to evaporate, a
dry case is useful; storing the product with the battery
compartment left open is also advisable.
Please view the video below to find out exactly how >>
Important tips
1. Find the best position for every patient. Its position on
the skull should mould well to the curvature of the ad-
apter and maximise the adhesive surface without any
hair underneath it.
2. Avoid any tractive force on the adapter: this will shorten
its lifespan.
3. Let your patient practise how to attach and remove the
device from the adapter properly.
Personalised advice or appointment
Can we be of any assistance during the purchasing process for contact forte?
Then please contact us directly on [phone] or [email protected].
Notice
The BHMFit fitting software for contact forte is now also available with ASHA (Audio Streaming for Hearing
Aids), the new Bluetooth standard for connecting Android devices to hearing aids. We would be happy to add
this function to the previous software version. Please contact our customer service: [phone] or
[email protected].